Articia at Walgreens store #12715 provided exceptional customer service! She was incredibly patient…read morewith my dad and made sure all his needs were met. You don't see this level of care often anymore. Truly above and beyond 100 out of 10!

The Walgreens on Park & Garth Rd was my pharmacy since 1997!. I received great personal service,…read moreand the employees were all doing their jobs well. They recently closed. I tried to pick up a prescription at the one near the St. Luke's (San Jacinto Hospital) on Garth and Birdsong. My son and I found the employees slow, few in number, and unfriendly. We walked out. Next, I went to the one on N. Alexander Dr and Ward Rd. My first few times, there were many "pan-handlers". I found it depended on the time of day. It felt unsafe. That was resolved. Then I went to pick up a prescription after they called and said it was ready. 1) I waited a long time in line, only to be told it was still being processed. I was instructed to return after 2 pm. 2) It wasn't ready then, either. 3) I went back two days later to give them time to fill it. They said it had not been filled yet!! I drove away, and called the Walgreens on Garth near the Cracker Barrel. They said my meds would be transferred and ready in two days. Now I'm without meds 7 days, but when I went to get them they were ready!!! The service was friendly and professional. It's the furthest from my house, but worth the drive!!!! I hope this pharmacy will be worthy of my business like the one that was closed just blocks from my house who served me well from 1997-2025.

Please, please do yourself a favor & heed the ratings and go somewhere else--ANYWHERE ELSE…read more In spite of clearly stated needs, pleas for improvement, & loyal, the pharmacy services is so bad that it might mack you sicker than what you were before taking your needed meds. From the cashier all the way up to the pharmacist, these people are just inept with a seeming refusal to improve. Back to Kroger, I gladly go!

These pharmacists are so lazy I want to cry , been sitting on the floor for an hour I was told 15…read moreminutes! No one will look at me ! CVS what are you doing ! You don't have quality control for your business! This is the last time I come here ! I pray to god y'all do something! This is not okay ! I waited in a line just told to go to other line then just to be told no it was the right line at first !!!!!!! For the love of the lord ! Please someone do something

They never have enough staff for the pharmacy in the evening. Does anyone have a better…read morerecommendation for where to go??

Every time I go to this pharmacy it takes FOREVER to get checked out! Even when only one person…read moreahead who doesn't have their insurance shit together and the cashier makes all of us wait through two phone calls.... Search for coupons On & on & on. Also called in my prescription and after 4 days of waiting for their promised call I call again before they finally filled it. HIRE MORE PEOPLE!!!! Am going to change to CVS.

This is my go to place for grabbing something quickly when I do t want to go to the grocery store,…read morefor makeup, prescriptions and when I just have a quick cold or something simple that can be treated at the Ready Clinic. Checkout can be slow but staff is pleasant. The store has what I need at a reasonable cost.

Absolute worst service I ever received at a Walgreens, the old ugly Hispanic woman in the morning…read moredisplays poor, nasty attitude, and lacks courtesy. She didn't greet me at all, and when I got to the register, she acted as if I inconvenienced her with my purchase, walking to the register with a negative demeanor, and didn't want to give me my change, she spoke to me with an inappropriate tone. Unfortunately, this is just the Deer Park way, so she's probably a resident in the area as well, just nasty, rude attitude for no reason. It was 8am, so she woke up this way. People like that, should work in the back, away from customers, not in the front being the face of the store! She's not who I would want to represent my company/brand.

This review is based solely on picking up prescriptions. We have a few of our scripts here because…read morethis Walgreens location is superb at procuring high-demand meds. We arrived at the drive-thru recently to pick up a prescription for our daughter, and we were greeted by Valerie. Since it's that time of year when medical plans roll over, she initially thought that the script wasn't covered. We let her know that it was in fact covered, and she very politely asked us to hold tight while she did some research. Long story short, she handled everything, and we drove away with a prescription that was covered by insurance. Insurance companies are the epitome of evil with their ever-changing coverage allowances. We pay exorbitant premiums, and then they decide to not cover something because it would affect their bottom line. But I digress. When it comes to prescriptions, this store is one of the better ones within 2-3 local zip codes. And a special shout-out to Valerie. She's an outstanding ambassador.

Everytime I come to Walgreens on broadway it's issues. They open at 7 am, pulled up at 725 it still…read morelocked. Someone had to knock to up lock the doors so we could come in. The air conditioner has been out forever so it's always super hot because of summer. Pull up to the pharmacy that suppose to open at 9 people walking in to clock in at 859. 905 they still open registers, clocking in, opening windows, etc. If it opens at 9 y'all need to be ready to help customers at 9, not getting ready at 9. Also prescriptions online will say ready at a specific time, just to drive down here and they aren't ready at that time. Hire more 2 people and fix the store please. Thank you

- I had to choose a new location when my very efficient one was forced to close…read more - This location never has medication ready when stated in person or via mobile calls. I've been trying to pick up meds I ordered to be picked up last Thursday, and it's now 8 days later.) - Service is always slow though there are many "working". The wait time once finally ready is long. - They don't have enough staff in the store area to assist you with other purchases. +They finally did something about the homeless hanging outside the main doors. It felt uncomfortable to go there in the evening after work.

Once again as a customer trying to pick up my 19 medications, I was treated very disrespectful by…read morethe fill in Manager who's name is Shaun. Last week, she put me on hold for 47 minutes. And, yesterday I was on hold for 22 minutes and was passed around from pharmacy to the regular Walgreens store manager, and then to the photo shop. The young man at the photo was very nice and he transferred me back to the Walgreens pharmacy. Once transferred back over Shaun finally answered the phone. I explained to her that I noticed every time she is there or Joe. They always make us wait a long time on the phone or they hang up. This incident with Shaun 1st occurred several months ago when I drove to the drive thru window to pick up my medicine and Shaun comes over and says really loud- Hey Ingra, I know you from Pleasantville. I see that you are trying to pick up your pain medicine, but I'm showing you should still have 8 pills left, and you shouldn't be taking that pain medicine anyway. I told her it was none of her business that I was taking pain medication, she is not my doctor and doesn't know what's going on with my body. And, it wasn't her job to question me! She then stated that the DEA is very picky about pain medication, and that as a pharmacy she has to notify the patients. I told her to take it up with DEA. They also needed to contact my 4 doctors as well. I also told her she has violated the HIPA law by discussing all of this in front of my son, the car behind me in drive thru, and all of the customer's and workers that were standing around us working that night, because I wasn't in the car. I had gotten out of the car and walked up to the window. I stated that she could have pulled me to the side and confidently speak with me. So, every since that incident she was be treating me with disrespectful. And, making me stay on hold for 22 to 47 minutes or hanging up on me and my daughter. I spoke to the manager as well on yesterday by the name of Jennifer and she stated that she was in the pharmacy when Shaun spoke with me. I asked her didn't she speak with me earlier and she said No! When I reviewed my notes of everything that happened. She was one of the people that I was transferred to while waiting to get back to the pharmacy to speak with Shaun. She also stated to me that they have to report that type of medication to DEA. I explained to Jennifer the same thing that I told Shaun a couple of months ago. I also told HER that I have 18 illnesses and I also had a stroke, and it is not there business to question my medication. They just needed to fill the prescriptions. I also want to say this, that both times I had a disagreement with Shaun. I had received a text message from Walgreens saying my medication was ready. Also,on yesterday I received a message from Walgreens, saying my medication was ready, and why does she question it. She told Jennifer it was too soon. That was a lie. The last time I picked up my medication was 6/23. Yesterday was 7/31 it was 7 days over due. I explained that to Jennifer and I also asked her why when Shaun received all of my 12 prescriptions from my doctor, the pain medication had a note by it saying -verifying with insurance. Why did she have to verify my pain medication. She was just nit picking, none of the rest of the medications said that until I called in to complain. All of a sudden I then received a text message now saying that she went in and put verifying insurance besides them. I have never, had any problems with Mr. Manny when it comes to my prescriptions. He just does he jobs and fill them. He knows that everything is true and accurate. I also want to say that Dr. Garcia has called and talked to the pharmacist before about having my prescriptions ready every month, because I was having to wait from 3 days to a week to get my diabetes medication and my pain medication. I also explained to Jennifer-the manager yesterday that if it wasn't for customers like me spending my money there every month since the year if 2007; then a lot of them wouldn't have jobs. I was also told that Shaun had problems at the Walgreens on Market St. In San Jacinto and they made her leave that location. I would like to tell Mr. Manny that I'm sorry that I had to write this about his store, because he really is a nice guy. But, Shaun is going to have to do better. One last thing. I have notes, screen shots and 2 witness about the way I have been treated whenever Shaun or Joe answers the phone. They say the greeting really fast and don't give you the time to speak or the will just hang up or have kept us on hold from 20 to 30 minutes. Walgreens Corporate Office please make them do better! Sincerely, Ingra Roberts-Stephens

If I could give 0 stars I would. This is the worst cvs I have ever been to and hate that my…read moreinsurance only covers my meds through here. Rude employees and always have a line damn near to the street. Dont get me started on how my medication is never ready EVERY TIME I COME!!! The app is not accurate "Your prescription is ready for pick up and will be held until the 18th." Comes on the 11th just for it to be non existent and sent waaayyyy back to the back of the line to wait another 20-30 minutes. (Atleast I can use that time to write this nasty a** review.) I'm irritated. Cvs please get it tf together...

The store refused to fill my prescriptions because I don't have insurance this month. Way to treat…read moreregular working class people. Just because you can't overcharge an insurance company for drugs that cost cents to make, you deny my ability to get my medication. I'll never shop at their store again. The pharmacist didn't even pretend to care. Absolutely disgusting.

It's time to turn to a different Channel... and review this pharmacy…read more This is a popular pharmacy out in Channelview which is much cheaper than your average, such as CVS, and while they don't always have a massive selection, I can pretty much get most things on order, and they usually have better customer service and are more personal and cheaper, which is I guess the main reason that everybody comes here.

I wasn't aware that this place had closed !! I wasn't contacted by them about the closure until I…read moreattempted to call for a new RX refill.

Don't use the curbside it's useless. The employees are lazy and don't want to work…read more These locations have become extremely terrible businesses.

The store is fine and people are friendly. The service in the pharmacy leaves much to be desired…read more Wait times are long. Their techs are apathetic seeming and slow. I recently stayed on hold to speak with pharmacy staff for more than 30 minutes and no one ever answered. I had been with Walgreens for many years but have recently changed to a different pharmacy.