Not to be confused with Wall-yellows, which is a place with much yellowier walls than this place,…read morewhich has green walls. In fact they're kinda beige and brown aren't they? With red highlights? So whatever, false advertising then. This is the Walgreens along Braeswood, which is a peaceful and quiet part of town which feels quite suburban. You usually find cops patrolling through this massive Plaza at night so be careful if you don't want to see cops. It's open later than most of the other stores and used to be 24 hours. We got what we needed although it was expensive, so I guess we're grateful for that much.

On 8/18 @18:00 I went to Walgreens #00553 (5300 N Braeswood in Houston, TX) I wish I could multiple…read morenegative stars. I had gotten my passport photo taken at this location on 7/20 with a 95% guarantee by the photographer that it would not be rejected. This was my second photo that was rejected by passport agency. I had to send in both photos to passport agency since first photo was not received. I showed manager Chris my photo documentation with passport photo + receipt as well as documentation from passport agency that it was rejected for blurry, pixelated photo. I went to Walgreens and spoke to Chris manager and they would not issue refund bc I did not have a physical photo copy even though it would be destroyed anyway. I showed all my photographic documentation and still was not issued refund of overpriced $16.99 + tax. I was told to call customer service to obtain refund when phone number is not even available on receipt. There was no offer to retake passport photo or remedy this failed service in any way. Worst customer service and has delayed my passport renewal already a month + wasting time obtaining and sending new photos. I have already paid for expedited passport processing to see aging relatives and this has already ruined this planned overseas trip. I recommend Walgreens retrain their managers and employees in customer service as well as passport photography processing. I sent inquiries via instagram message and Walgreens website how to obtain refund with no response. Please advise how to obtain refund of $18.39 for passport photos that failed service. RFN# 0055-3667-6948-2307-2003

This is ABSOLUTELY the worst walgreens I have ever been to. The staff at the front of the store are…read moreVERY sweet. The pharmacy on the other hand is so unprofessional, unorganized, and overall rude. There are some nice employees but it is just an absolute mess. They never respond to prescribers in a timely manner, if they don't respond, they will just act like it is not their job to fill these prescriptions. As someone who needs daily medication, they are the worst people to work with. I have been coming here for a decade. Every 90 days I am reminded why I want to change pharmacies. Finally did thank god.

Gone are the days of an experienced, amicable pharmacist. I am so done with this pharmacist. Always…read moreunfriendly! Walgreens told me they were closing at ten min to 6. It wasn't 6 pm yet. Don't tell me you are closing ten minutes before the time. I just left urgent care and came straight to this pharmacy. I got a text my prescription was sent at 5:37. The pharmacist rudely said she received it "2 min ago," and flippantly told me to drive to the 24 hour Walgreens, which is miles down the street in Sat traffic, and I'm sick. I said I have a paper copy of the prescription, so I will just go to CVS. Another tech told me I couldn't because they already ran the insurance. After back and forth, the pharmacist raised her voice and just said she would fill it- like it was a huge imposition. Rude, rude, rude. It took her no more than two min to put the antibiotics in the container. I was out of there before 6 pm. Appalling "customer service." Universities seem to be churning out a new batch of callous pharmacists with zero interpersonal skills. She needs to do her job without an attitude. I've met awesome MDs with way better attitudes than this pharmacist.

I have been going to this pharmacy for quite some time so it genuinely hurts me to write this…read morereview. However, as someone who is VERY mentally unwell atm I have decided to share my recent experience. I have been on medication for generalized anxiety/depression/OCD for practically my entire life. Recently I had a bad reaction to a medication and was finally able to get an emergency visit albeit from another doctor in residence. They sent a new prescription as well as a refill of an older one Friday afternoon. If I had been unable to I was preparing myself for a visit to the emergency room if need be. It was because of these circumstances that I was absolutely outraged that a pharmacist at this location denied me my medication because the prescriptions they received were from two different doctors. For the life of me I cannot possibly understand why a pharmacist would want an explanation for this discrepancy when not only were both prescriptions sent at the same time, but that it was pretty clear that the two doctors were from the same hospital as well due to both having the same address. VERY few people even have a "regular" doctor they visit all the time because of how difficult it is to get an appointment last minute. In fact, a person is most likely to visit the same hospital and/or office with multiple doctors in practice at the same time or send a message to their doctor requesting a refill despite only having a pending appointment. Furthermore, this was not a medication that required identification of any kind and I had two other medications that somehow warranted zero comments. The disappointing irony that I almost accidentally overdosed on one of the other medications I was given without complaint due to the fact that no one informed me that taking more than a certain required dose could put me at risk of a heart attack is not lost on me. A pharmacist is not a doctor. They do not know the circumstances of your situation, why you were given this medication in the first place, or what you are currently going through. If there are no issues with a certain type of medication causing certain side effects, symptoms, or anything of that nature I find it incredibly unnecessary to be heckled in this manner about what is essentially a non-issue. This entire situation sent me spiraling so hard that I had to have quite a few emergency conversations with my psychologist and was sent timed messages in order to check in on my mental state every 10 minutes. This isn't even something that I can avoid once inside of an emergency room or safe space as I would still require a pharmacist to prepare it! The fact that this happened during a Friday afternoon like I previously mentioned made this entire scenario infinitely worse. I know this sounds hyperbolic, over dramatic, etc, but this medication is responsible for keeping me alive. I will no longer be visiting this pharmacy because I simply do not have the privilege of taking any chances on unreliable or inconsistent services that require unnecessary, personal information like this. If you are in the same boat I highly recommend that you do the same.

Alicia is so funny and sweet. Why I'm writing this review. She made me feel very welcomed in the…read morestore. Also, the store was clean and had everything in stock that I needed. Give Alicia a raise, she deserves it. Jade

The customer service is horrible! The pharmacist manager is rude and I've switched all my business…read moreto other locations. She doesn't care about patients or her level of customer service or satisfaction.

I can live without CVS because the one near my house is crappy. At this CVS at the corner of…read moreBraeswood and Hilcroft, tho, it's much better. I came here to buy one simple item which I found online. That tells me that their inventory system is more accurate. It was remodeling when I visited them last month. I came from Hilcroft entrance. A little weird to park around the trailers. But there are plenty of parking spots. I would come back visit them really soon.

ANDRE, THANK YOU I would like to extend my sincerest…read moregratitude to Andre, an outstanding employee who provided me with exceptional service. His patience, helpfulness, and expertise were truly impressive, and I appreciate the valuable information and recommendations he shared with me. Andre's exceptional customer service skills make him a tremendous asset to the Walgreens team, and I will continue to be a loyal customer as long as he is working there. I hope his supervisors recognize the exceptional work he is doing and the positive impact he has on customers. Congratulations to Andre on a job well done!

Another shitty inner city Walgreens that has terrible management and overpriced items. Had nobody…read morein the front helping, cashier was busy putting stuff up while a line formed.

Convenient location right across from The Galleria…read more The inside of the store was kept clean and bright. Relative well-stocked, was able to find everything that we were looking for.

Went to the pharmacy because I never got an update about my son's prescription. They told me they…read morehad to put it back because I didn't pick it up in time. I let them know. They never sent a message or called letting me know that the prescription was ready so it needed to be refilled again as that was a mistake on their end. The person I spoke to said that they would refill it and have it ready for me the next day. Well, the next day rolls around and my husband goes to pick up our son's prescription. They told him it was not available and they would have to fill it again and make him wait 15 minutes. 15 minutes later, my husband walks up to the counter and when he asks them if they have the prescription ready or not, they told him he has to go get it himself. Why make my husband wait when you're not refilling a prescription like you said you would be? These people are ab idiots and they are terrible at their jobs, we always struggle with our insurance here. We never had any of these issues with CVS. So we will be doing that from now on because Walgreens, especially this location, is an absolute shit show with workers who don't know how to do their own jobs.

Went last week during the afternoon and the store was clean. Employees were helpful in me asking…read morewhere certain products were. There was only one cashier at the register, but she was super nice and patient with me when we had to get another item from the back. The pharmacy was empty but we still had to wait cause the refills weren't ready yet. Most of the shelves were fully stocked and only a few were missing items. Saw most employees restocking the shelves during my visit. Customer service was great! Will be visiting this Walgreens more often for sure.

I called this location for a job in the pharmacy, one of the managers told me to go somewhere to…read morepay $50 and give my fingerprints. I asked if it was a sure job or if i would be wasting my time doing this. She promised they would train me and to call back as soon as i got that done. When i called back, the same manager was being sneaky and saying she would call me back. She never did... so I wasted $50 and 2-3 hours for nothing. VERY unprofessional and pathetic. Shopping at this location is alright, except for when they have literally nothing on the shelves, which is often. Also, lots of homeless people and crime here.

HORRIBLE customer service from the pharmacy and getting worse. I switched to HEB and am much…read morehappier.

Hani is amazing. I've been going to this CVS weekly for seven years. She's always so helpful and…read moregreets me with a smile. She works late nights and holidays. I'm sad this CVS closing, but more so, sad that we'll no longer see Hani's friendly face on a regular basis.

Zero stars. Just trying to see if the have a prescription in stock and been on the phone with a…read morerobot for 45 minutes 5 different times. Its a yes or no question

awful store overall. slow line. bad products. employees not in a good mood. false advertisement as…read morehaving a moneygram.