Convenient location right across from The Galleria. The inside of the store was kept clean and bright. Relative well-stocked, was able to find everything that we were looking for. read more

Walgreens - Drugstores Near Me - Houston, Texas

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Went to the pharmacy because I never got an update about my son's prescription. They told me they had to put it back because I didn't pick it up in time. I let them know. They never sent a message or called letting me know that the prescription was ready so it needed to be refilled again as that was a mistake on their end. The person I spoke to said that they would refill it and have it ready for me the next day. Well, the next day rolls around and my husband goes to pick up our son's prescription. They told him it was not available and they would have to fill it again and make him wait 15 minutes. 15 minutes later, my husband walks up to the counter and when he asks them if they have the prescription ready or not, they told him he has to go get it himself. Why make my husband wait when you're not refilling a prescription like you said you would be? These people are ab idiots and they are terrible at their jobs, we always struggle with our insurance here. We never had any of these issues with CVS. So we will be doing that from now on because Walgreens, especially this location, is an absolute shit show with workers who don't know how to do their own jobs. read more

What a weird location. This Walgreens is visible on Westheimer but can't get there until you drive to a side street. Getting back to Westheimer is also weird. Weird on the outside was not as bad as inside. I was looking for a bar soap. I saw the shelves but I can't get to it because it's so low on the ground. It doesn't make sense. Why are the shelves so low? They used a huge space for cosmetics like a department store and sacrificed sleeves spaces for small things like bar soaps. I'm not a tall person. Consider someone taller than me shopping here and trying to get bar soaps. Gee. If you have the patience to deal with the impossible, come here anyway. They open 24/7 is only reason I gave one more star. read more

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Misplaced my medication while traveling. Pharmacy intern, Peter, ignored this when I called to request a refill. He accused me of abusing my medication, asked me how many pills I was taking a day, guessed (incorrectly) as to the condition for which I take the medication and told me if I had to take that many pills every day I should contact my doctor. I just left them behind while on a trip. He treated me like a drug addict and made me feel horrible just so I could get the medication I needed. read more

Not to be confused with Smallgreens, which is much smaller than this. Located in The Galleria neighbourhood, this is a good Pharmacy for all your needs, located right across from the Galleria. But the main problem is that they've never had what we needed on a number of occasions, and they still haven't been able to provide us what we were looking for on any of our trips here so far, and they're not too friendly either. read more

Walgreens - All in all you're just another brick in the Walgreens - Drugstores Near Me - Houston, Texas

Pristine and Clean. I would just like to say everything about the Walgreens says that we will provide grade A service. I honestly have to say, I so was impressed with the level of cleanliness, the gloss and the shine, just had me mesmerized. Every isle was in place as were its products, the shelves were full. They had my munchies spicy peanuts and tea. So, is there really a recession, or such a high demand, to cause inflation? Hmmm I am simply saying, I will be at Walgreens, If I have any concerns for supplies. So, until the next one, Bye-Bye! read more

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I stopped into this Walgreens for a few necessities during my trip. It is conveniently located next door to my hotel and it was easy to walk to. There are wide sidewalks and crosswalks for pedestrians. When I first walked in, I was wowed by the beauty section. It really felt like I was walking into a Sephora, complete with a beauty specialist and its own checkout lane. I browsed a little bit here before moving on to get what I came for. The rest of the store is organized well and everything was relatively clean. I appreciated that nothing was locked in a security case, which is the set up at my local Walgreens, so it was easy to get what I wanted. The downside was that almost everything I needed was out of stock. Checkout was simple and the employees at the counter were friendly. This location is open 24/7, so it was nice to know that it would be available in a pinch. read more

Covid precautions are in place, fast friendly service. They have the largest beauty department I've seen in a department. They have tons of products from the typical store brand hair and beauty products but also have tons of brands that you don't generally see stocked in a drug store. This is a gold mine for visitors from out of town who may have forgotten to pack their go-to product and really prefer to get it over trying something new. read more

Walgreens - Outside - Drugstores Near Me - Houston, Texas

This store is absurdly understaffed resulting in extremely poor service. VERY slow drive through service. (One hour wait today.) It now appears to be more of a liquor and convenience store. Terrible management. read more

I am not sure what has happened to all of the Walgreens stores, but their inventory has changed and is so much more limited. they just need to go with changing their name to Walgreens pharmacy and leave it at that. That's what they're good at. read more

I normally wouldn't write about a Walgreen's but if you love beauty products, this particular location is a Galleria like experience. Right when you walk into the store you'll see the boutique like cosmetic beauty bar with what seems like a hundred kinds of beauty products ranging from the latest nail polish to skincare, to color cosmetics. You could spend hours looking through their boutique like selections. Everything is neatly organized (you can actually see clean shelves with no dust) and merchandised to perfection that you literally will be leaving with a basketful of the latest in beauty products that you never knew existed. If you're looking for AS SEEN ON TELEVISION products, look no further as they're mostly tucked away in the impulse aisle where you line up to pay for your purchases. So when you're in line to pay, look down and you'll see the latest greatest products from infomercial land. read more

Walgreens - Look boutique - Drugstores Near Me - Houston, Texas

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They shouldn't hire unprofessional people to run the register. I made a long line and I left my items at the at the front with the gentleman at the register counter bc ive forgotten an item; however, I needed to get an additional item; When I came back the lady ( Layla) operating the another register screamed on top of her lungs," you have to go back and do the line" Are you serious? Why can't you ask politely? Aside from the fact than I am pregnant. Unprofessional, disgusting behavior. Oh and let's not forget when I made it to the front of the line and asked for her name, the gentleman told me they are not allowed to give out their names. Walgreens policy? I'll find out how much truth there is to that statement. Your treatment to a pregnant woman was trashy and I will never shop at your location again. You two should be fired. Walgreens should never hire people like you. Thanks read more

I won't be coming back to this Walgreens. (Near the Galleria) Cashier was very rude. I asked if I could deposit some cash into my debit card. She looked at me as if she was irritated and bothered, told me she wasn't open and kept fondling behind the desk. Even the guy standing behind me was shocked at her tone and dismissive behavior. I work in customer service and I would never treat anyone like that. I'll take my business elsewhere. read more

The worst Walgreens. I waited 30 minutes in the drive thru. The person helped 4 people while I was waiting just for a pickup. Pharmacy's have gone so downhill in the past few years. This is one of the worst. read more

If I could give zero stars, I would! Peter is one of the most rudest technicians I have ever came across. His attitude and disrespect is uncalled for. He told me to go to another Walgreens instead of helping me. Unfortunately once a prescription is transferred out, the original pharmacy can't transfer it again. He needs to find a new job. Maybe a job that doesn't involve customer service. read more

I feel like their costumer service was awful. I went to get passport picture. Ayra is her name , was on her phone I wanted assistance. I waited to get my picture taken for 10 mins. When only takes a second to get a picture taken. read more

I just called this particular Walgreens - to transfer my prescription and the service at the pharmacy is not helpful answering calls- in fact, they are helpful hanging up on you after you're been put on hold for several times! Unprofessional and zero service oriented. read more

Love the boutique part of the store. Ranging from Avene, la roche, Vichy, Alchimie, & bioderma. read more

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A Sephora in the Walgreens, Whaaaaaaaat??! No, okay, it's not actually Sephora, but it definitely felt a bit like it! Have no clue what I'm talking about? Don't worry, lemme catch you up real quick. So, it has been a while since I stopped by my favorite Walgreens (Like any true last minute Htown procrastinator, this 24-hour Walgreens has been such a convenience on so many occasions). I swung in today to pick up a moisturizer, and as soon as I stepped past those automatic doors, I looked up from my celly, halted to a stop and did a double take. I had no idea this location got such a polished makeover! The new store layout is terrific, but the super exciting thing is the brand-new LOOK boutique that's graced this location. It's apparently only been open less than a month (the first Walgreens to get one), came out of the Duane Reade stores in NYC, and is currently the only one in Houston. The LOOK boutique is brightly lit, and emanates part of a department store's cosmetics area/Ulta-feel, and offers a selection of various European skincare lines (Eau-Thermale Avene, Klorane, Lierac, La Roche-Posay, Vichy, etc), popular fragrances/colognes (D&G, etc), makeup (purminerals, etc) and very cute nail polish (pop, etc). You'll definitely be shocked if you haven't seen this store since the renovation! Now Walgreens still carries the classic drugstore makeup lines, so not to worry there; it's just an addition to their already sizable store. This little beauty carve-out also has specialists on-site to assist, their own check-out counter, and they'll even send you off with a cute little bag (hey, it's a drugstore!) along with a few skincare samples to try with your purchase (sound familiar?). It seems like a great idea, at least once you figure out which line works for you. I appreciate the aesthetic atmosphere, and it's a terrific alternative to not having to run into the mall to pick up those occasional cosmetic essentials. Now, as long as I don't break out from this new line, I'll definitely be stopping in again soon! read more

Walgreens - bag, swag & samples - Drugstores Near Me - Houston, Texas

It's bad enough that insurance and pharmaceuticals are so expensive to begin with, and it's even worse when pharmacy techs can't get your insurance right. They told me that my insurance is expired although I literally just used it at urgent doc less than an hour ago, and the payments come out of my check every week. Currently paying out of pocket for meds, then never coming back to Walgreens again. Might consider a lawsuit if this is what they're doing to people. Idk if they profit from this, or if they would make the same profit from the insurance company paying for it, but I guess we'll see. read more

I came to the store and asked a worker whos name was jacob myers where the chips where and he was very rude and disrespectful. I was very upset getting treated that way when I asked him a simple question it was extremally professional and no customer should get treated that way. read more

Super rude Pharmacy Staff! They act like they are put out if you walk up and have a question. Just got off of the phone with a REAL SMART A33! They truly need to be educated in the art of dealing with the public. In addition, the amount of vagrants that lurk around the front of the building and inside the store is ridiculous. Bad service all around, few want to help with anything, and very bitter environment. And don't dare go through the drive through for medicine pickup - they leave you sitting there with no regard and when you finally get their attention they act like they were doing you a favor by coming to the window! I have been going to this location for years hoping things would change and disappointingly they have not. Just a new set of bitter attitudes. Not speaking of the one or two who go out of their way - you know who you are and thank you! read more

BEST WALGREENS!! The store itself is just simply amazing! Everything is organized and stocked! Best part of the store has to be the little shop they have inside, it carries higher-end makeup brands such as Cargo, the Balm, Pop, etc. friendly and knowledgable staff! read more

Walgreens - Nothing makes a girl happier than makeup! - Drugstores Near Me - Houston, Texas

Actually a pretty nice Walgreens. Has a great makeup selection! Very clean, well laid out. No wait when I was there around 1 on a weekday. Tons of parking. read more

Clean store, pretty well stocked of items. They have a woman in the beauty section to help you with all your beauty needs. There wasn't a line, and the checker was very kind and patient.. pharmacist was nice as well! read more

"Pharmacist: Your prescription got put up. Me: That's weird. I'm sorry! Pharmacist: Yeah, if you don't pick it up by the 5th day we have to go and grab it all over again. Me: Oh, well it's only been 3 days. Pharmacist: You probably put it as a new prescription so that's why it got put up." The pharmacist seemed to be looking for random reasons to blame me for the prescription being put up. Sorry that you had to take 4 extra minutes to grab it! read more

This place is a freaking disaster. The pharmacy staff is completely confused and it's totally unorganized. GO somewhere else. Seriously this pharmacy needs a total revamp - new techs. New pharmacists. Everything. read more

I can always count on these places to have my 2 for $1 baggys of candy.

Needed allergy meds that were locked up and had to use the paging system to get someone to come. Waited for 15 minutes before asking the pharmacy if they could help and apparently they can't either and told us to hit the button which we had already done. Continued to wait for another 15 minutes before having to purchase kids allergy meds only to see the "customer service specialist" at the register with 2 other employees. If you're going to have this as a feature you need to have employees who will help it otherwise what's the point. Might as well say these items aren't available after 8pm... read more

Shittiest service in town. Moved all my RX's to Randalls and I'm very happy there. Crowded line to get waited on and not enough employees read more

workers are always extremely rude and never were helpful on the phone, nor in person will never come to this one again

Roshawn was extremely knowledgeable and helpful . She had an extremely pleasant tone the entire transaction. She deserves a raise .

This Walgreen's is fancy. Maybe it's the location. When you first walk in you don't feel like you're in a Walgreen's - the make up department is different than most Walgreen's. Once you walk past the make up department, it's a pretty standard Walgreen's - which isn't a bad thing! I think the most exciting thing about this Walgreen's (also, I'm writing a review of Walgreens?!) is they have a souvenir section! That would seem normal in like LA or Orlando, but this is Houston and we're not really known as a tourist destination. I know it's because they're close to the Galleria and if you are a tourist in Houston, you're probably going to the Galleria at some point, but I still get a kick out of it. They also have the clinic here, where you can get vaccinations, etc. Not all Walgreen's have that. Let me say it one more time: Walgreen's. read more

This location NEVER EVER has prescriptions ready on time and the line to even pick up via drive thru is always insane. Never going here ever again and moving all prescriptions to CVS moving forward. read more

This was my first time ever filling my prescription at Walgreens. The pharmacist couldn't find it and while I was on the phone with the doctors office trying to get answers, she yelled at me and said that I'm holding up the line. I told her I was trying to figure out where the prescription is bc it was supposed to be called into this location and she said that she had it. Ok, so why the yelling and rude attitude??????? So unnecessary! read more

Probably the worst Walgreens I've ever been to - and I'm normally a big fan of the chain! Really it's a shame. They are in a great location but severely understaffed. Some of the staff in the pharmacy are very friendly, but just totally overwhelmed. Honestly, I spent more time waiting for my prescription here than I spent at the actual Doctor, and this is after I came back when they said it was ready. If you're looking for a quick trip, this is not your store. Period. read more

For some odd reason I end up at this Walgreens more often than I care to. It's close to the Galleria and the free parking lot attached to the nearby J.W. Marriott is right next door. On previous trips and on last Friday's Houston "snow day", Walgreens has been my go to place for supplemental toiletries, a newspaper or magazines, miscellaneous food items and even replacement pen and paper. As with other Walgreens, service is hit or miss and what it is. The key is to get quickly in and out and proceed on your way. read more

purchased ice cream waffle cones. They had melted and were refrozen. Horrible practice and unsafe. I expected more from walgreens read more

Walgreens - Unsafe - Drugstores Near Me - Houston, Texas

Ok well when i walked in it was very clean, and appearance was beutiful. They have a very nice beauty/make up area. This location has higher end make (ie: pure, theBalm, )up as well as the regular drugstore. Also they have some great skincare. With a mini facial on one side of the That is free, and another on the other side you can pay for.. Now for the reasoning behind the low score. I was looking around testing colors(properley). A lady came over and offered me assistance, I told her i was OK. She proceed to talk to me, I smiled say a few words and then laughed and continued to look around. She followed EVERYWHERE I went, just a couple steps away and kept trying to engage me. I then found a lipstick i liked. Gave it to her ran to the restroom(that was extremely clean) came back she was like ready to check out? I just bought it. My attaire.All i had was my cell phone with my cards in the case, my workout gear on and my hair is natural. read more

This has got to be the most glamorous Walgreens i've been to. As soon as i walked in they had their whole make up area in special and different lighting. makes it feel special. the location is really great. store is clean and the staff that helped me was kind and courteous. read more