Ok well when i walked in it was very clean, and appearance was beutiful. They have a very nice beauty/make up area. This location has higher end make (ie: pure, theBalm, )up as well as the regular drugstore. Also they have some great skincare. With a mini facial on one side of the That is free, and another on the other side you can pay for.. Now for the reasoning behind the low score. I was looking around testing colors(properley). A lady came over and offered me assistance, I told her i was OK. She proceed to talk to me, I smiled say a few words and then laughed and continued to look around. She followed EVERYWHERE I went, just a couple steps away and kept trying to engage me. I then found a lipstick i liked. Gave it to her ran to the restroom(that was extremely clean) came back she was like ready to check out? I just bought it. My attaire.All i had was my cell phone with my cards in the case, my workout gear on and my hair is natural. read more

I prefer Walgreens to CVS hands down. Probably cause I went to it as a child and I just prefer the feel to CVS. Walgreens employees seem to be more spunky. But ok, let's talk about the one by the Galleria. This one is being renovated and is awesome! I thought I was in some high end luxury store! It's worth the trip just to see this Walgreens be all it can be :-) read more

If you're picking up a prescription on the drive through you're better off going inside or safe yourself from everything and go to a different Walgreens. Ridiculous read more

Probably the worst walgreens I've ever been to. If I was a first time customer I would never come back. I walked in to the pharmacy to make sure I could get a script transfered from a walgreens in Austin to here. They told me it'd be ready in an hour. I came back 3 hrs later, after I received the text stating that my script was ready for pick up. When I got here (after waiting in a 20 min line) they told me I couldn't pick up the script until tomorrow. It is now "tomorrow" and I'm sitting in the drive-thru waiting "15 mins" for them to fill my script because apparently it was "filed away and no one every entered it." The staff was unprofessional and unapologetic about their repeated mistakes. I will never return to to this walgreens, and it has me questioning walgreens as a whole after these multiple encounters. I delt with 3 separate people at this walgreens... It's not like I only talked to one incompetent person. Find another pharmacy unless you have the patience of a saint. read more

Terrible pharmacy!!! Very lazy and inefficient staff. Never keeps customers informed of issues pertaining to issues with your medications or delays. Always and excuse for why medicine is unavailable. If you are on regular medication that is taken offen, I do not recommend this pharmacy. You will be without your medication quite often. Don't risk your health. read more

This is by far the greatest walgreens I have ever been do. PLEASE NOTE!!!! This is one of the busiest Walgreens in Houston, Tue checkout line even is like your at the Bank instead of the traditional layout to compensate for the heavy flow of customers. If the line gets long people quickly respond to the employees page for checking assistance and they will get you out of line faster. The best part about this store is it has a boutique in it! I know some of the brands have changed over time so as of today 11/15 they sell Avenue, LA Roche posay, Vichy, Lierac, nuxe, Rodial, Dr hauschka (might of spelt wrong), Bioxedia, le couvant des minimis, rilastil, talika, 'tini beauty, vera Moore, pur minerals, studio make up, pop beauty, VINCENT LONGO, Cargo, prestige fragrances, Demeter fragrance library, 100% pure, japonesque, make up brushes, Macbeth cosmetic bags, kinerase, and EDIA cosmetics for hair. Woooo. Lits of stuff!!! I will put pictures too! Ask about gift with purchases because you can get good discounts or gifts that you won't get if you checkout at the regular cash register! read more

This is the worst pharmacy I've been to in Houston. I drop my prescription there (for eye drops - not even pills), they tell me it will be one hour. They call me to verify something 30 minutes later - say it will be one hour from that time (1.5 hours total). I go back in 1.5 hours (2 hours total later) to pickup, and they tell me they haven't filled it and it'll be another 15 minutes. 30 minutes later and I'm finally checking out. Something that theoretically should've taken them 30 minutes total takes then almost 3 hours. No apologies when you complain. read more

Quick stop before the commute home. Plenty of cashiers available... in and out just how I like it!

I am not a regular at this Walgreens. I was staying across the street at the JW Marriott and had forgotten to pack some specific toiletries. Ran across the street early in the morning to get them. The Walgreens seemed clean and organized but the staff wasn't friendly. Also, the checkout line got long and it seemed to take a while to have a second employee come to the front to help. The person that I assume is the manager was not very attentive or friendly. I went to this location because it was convenient. However, I would not be a regular if I lived close. Retraining may be needed. read more

Pharmacist is rude! Hung up on me instead of trying to help me find a hard to find prescription. Will take my business elsewhere.

Best selection of cosmetics of any Walgreens I have ever been in before. Counters and counters of cosmetics, and displayed so nicely, too! The only way this experience could have been any better is if the lady at the counter had offered to exchange a creamy highlighter I had bought a few weeks earlier for free. (For some reason, the highlighter had decided to "separate" layers and there was no way I could put something that was half clear-half silver on my face to achieve the perfect cheekbone). read more

More than $200 in medicine, two did not work and made me sick. The pharmacist did not want to help me, they did not care.

Worst pharmacist, there is a pharmacist with dark skin and black curly hair. She treats me very badly. She never respects customers until she does not say thank you. read more

The boutique was cute and organized so well! The staff was friendly and incredibly helpful!

This Walgreens is open 24 hours even on holidays! This is really great for emergencies. The 24 hour cvs closed on Easter. Walgreens will always be my pharmacy for now on. read more

Just because of location. Otherwise I would not come here to refill my medication. Long line waiting and service attitude not friendly also. read more

This Walgreens location is conveniently located near the Galleria and stays fairly clean and luckily is open fairly late but not 24 hours anymore read more

This Walgreens is the ish! Immediately greeted upon entering. The lay-out is that of a department store of sorts. There is a specific "department" for make up and a young lady there at all times. The shelves are always stocked. I am not a huge make up wearing individual but when I want my lip gloss I don't want to have to hunt. This store carries a lot of items the other stores don't. Old school face creams that actually work are always on the shelf. Check out is set up with several registers and u go to first avail. read more

This has been the worse pharmacy experience I have ever had. Let me start by stating that I only used the drive through pharmacy service, I didn't go inside, and I didn't see the wonderful cosmetics section and all those attractive things that everyone is talking about. My review is strictly related to the quality of the pharmacy department's customer service. I never fill any of my prescriptions at walgreens, but this time I did because my doctor advised that walgreens had this birth control pill for $9 bucks a pack, which turned out to be not true... but that's not the problem. So I am in the drive through, I patiently wait my turn, and then I spell my name for the girl about 3 times, which is fine cuz my name is complicated, and she finds my prescription and tells me my total is $100 something bucks. I ask her to double check, because of course I tell her my doctor said it would be much cheaper than that. And then she tells me that's the price for 3 months worth, unless I just want one month, which comes out to $30 something bucks. I just assume my doctor was mistaken, and this price still beats what I was paying before, so I tell the girl I just want one month. Then she has the nerve to tell me to drive around and go back to the end of the line!!! I am a bit taken back by this, and I tell her that I don't mind to wait. She says she has to reprocess my order, and I have to get back in line because that is their policy, and that she can call the manager, but the manager will tell me the same thing. It was her mistake to begin with! why should I have to go through the line again? So I just tell her never mind, I'm not doing that and I leave. From that moment I knew I didn't want to go back to the walgreens, but I had to because I really needed my prescription and couldn't get ahold of my doctor to switch it to another pharmacy. So when I went again and spoke to the manager and told her about the terrible experience that I had the day before, and she apologized and did the whole song and dance and we were ok. So I give her all my info and spell my name again and all.. and then she keeps asking when they called in the prescription, what my doctor's name is, what the name of the drug is, etc. Turns out, they don't have any record of any prescription in my name ever. How can this possibly happen if just the previous day they had 3 months worth ready for me? I could be wrong about this, but it seems to me like the rude girl from the day before deleted my prescription out of spite. I was so upset. 2 trips to the pharmacy and still no pills. Needless to say, I called my doctor the very next day, switched the Rx to Kroger pharmacy, and got 3 months worth for $9 dlls each, no problem. read more

I would give this place 0 stars if I could! I wanted to purchase two Special K nourish chewy nut bars that had a special price of 2 for $5. When I was ready to pay the cashier rang them up at $4.49 each. Obviously I mentioned this to her and she asked the manager. As she asked I went back to the shelve to take a picture of the promotion. As the "manager" got back he said that promotion was expired and the promotional price was no longer on the shelve. I showed him the picture that I had just taken! And he had the nerve to say he didn't know where I got that pic from but it wasn't there!! Of course I told him he probably had just taken it off. And this asshole had the nerve to say "I will give you the price but don't ever steal a picture from is to steal from us", all I front of other customers! What kind of training do these managers go through? Calling a paying customer a thief right in front of other customers just because I was asking for the price to be honored?! I usually love shopping at Walgreens, but this asshole "manager" has changed that for me! This happened today 9/9/2016 @ 8:40 read more

Walgreens - Drugstores Near Me - Houston, Texas

Employees in the pharmacy are extremely rude. They profile people and there is a general assumption that all customers prescribed benzos are addicts. Corporate in Chicago needs to take a close look at employee behavior. I will be moving to a more pleasant facility. The pharmacy manager creates these employees assumptions. read more

Who greets a customer with WHAT? Gerson that's who... The absolute worst customer service I have ever experienced ..

Only reason I come to this Walgreens so much than I want to is just because it's down the street from where I live. The convenience of it is just so great! Whether it be to pick up my medicine through the drive thru or pick up any thing I missed without having to drive to the grocery store such as toiletries or random food items. It's a great place to go in and go out quickly. read more

Get in and get out. I have been coming here from 6 years and it seems like they only hire the rudest and unhappiest senior citizens. People like that do not need to work in customer service! read more

This is the worst Walgreens I've ever been to matter what there's a wait at the pharmacy that's a minimum 20 minutes. Which 90% of the time that's all you prescription isn't even ready after getting texts or phone calls from Walgreens saying your prescription is ready. I love walking to Walgreens and still try to avoid it all costs. I wish corporate would come down and fix this place it's awful read more

Worst client service I have ever had! I was ignored and then "clapped at" by the actual Pharmacist. Unreal. It takes a lot to test my patience or get me upset, and this staff made it easy to look elsewhere for another pharmacy. read more

Every thing a girl could ever need and more. Amazing makeup and hair selection and inexpensive items for my doggy!

I don't have anything to complain about this location. I love the fact that it is open 24 hours, especially the pharmacy. The pharmacy has come in handy a couple of nights. My boyfriend loves the soda sales that they always seem to have, as well as the sales on almonds. I like the large make-up section personally. read more

I love this Walgreens location. I usually go to three and this one is my favorite. I made this my preferred location because it is down the street from my job so between that and needing to buy things here and there I come pretty regularly (although I don't have the check-ins to prove it-yet!) It is a true convenient store. I've gotten everything from food to medicine, to birthday stuff (gifts lmao) to Chapstick which I buy here often as my lips are perpetually dry. I love Houston. -__- I normally pop in after work and despite the rush of people I get in and out promptly every time! Either in store or the drive thru, the staff has a great appreciation for people's time. Love it here! :D read more

Yes I agree she is all alone for phone customers,drive thru and counter but when the hubby handed her the precription and told her its for him she still kept asking "is she on medication?" And the hubby said "No i am not and it is for me"? And she said oh ok! But then she asked again, "Is she allergic on anything?" Duh!!! And she said "Oh i didn't pay attention about the age" ugh? What it has to do with anything? Also we were first in the line yet she called the other guy next to us! Ummm whatelse? And afterall that long wait their system is down and updating and can't find insurance blah blah and we will have to pay from our pocket, Oh no thanks for the help? Oh well kee this below average customer service better yet hire help behind he counter! We went to CVS and got helped right away! read more

I ordered 4 4x6 photos from this Walgreens online and was emailed they would be ready by the next morning. When I drove there the following afternoon, they told me the machine didn't work and the pictures hadn't printed yet. I would have loved some sort of email/notification to let me know because these were photos I was planning to send out to family. Not please, wasted my time. read more

The location is conveniently located, well laid out and has lots of items, especially cosmetics that are not in other Walgreens. Unfortunately, the staff is extremely unhelpful and rude. While sitting waiting for a prescription which took approximately 30 minutes, I observed a couple of things that really bothered me as a human being, both involved elderly women. One woman asked an employee about getting some allergy medicine that was behind lock and key. He very quickly said "just ring the bell". The lady went back to see if she could see a bell and was talking to herself because she just didn't understand. I did ask if I could help and showed her where the bell was. She was grateful. The other incident happened at the pharmacy. There was another elderly lady standing in line (and it was a long line). I could tell it was very difficult for her to stand for very long as she was using her cart for stability. I'm not sure but I think she made it to the front of the line and perhaps was told her Rx was not ready. I did see her sitting in the chairs for those waiting. After a while, she went to the consultation window. Pretty sure she went to that window because the line was still very long. The pharmacist finally went to the window and the lady asked a question, the pharmacist hastily responded and then rather rudely said the woman could not stand at that window. Poor woman just got her cart and went back to sit down. I know it's a very busy store. Perhaps more employees would help. read more

RIDICULOUS! Why will no one in the pharmacy answer the phone. I've been on hold for a 1/2 hour. What's going on over there?!

Worst pharmacy experience ... ever! I came up to the counter to pick up my medication. She told me it'll be ready in a few minutes. I waited 25 min then went to the counter for an update-they hadn't even touched my order!!! In fact she tells me they have to look for it!! Still waiting ... read more

Absolutely worst pharmacy ever. I tried to call in my prescription because I needed it asap and I was put on hold for almost an hour. I called 5 different times and have never gotten to speak to the pharmacist. I get here and her attitude is the worst! Save your time. Never go here. read more

Slow pharmacy service. The pharmacy drive up window does not have a working intercom. The drive up window dispensing tray and call button is filthy dirty. You would think Walgreens would have more pride and make this a flagship store in the heart of the Galleria...but it is overall a dump. read more

I've been there a few minutes ago and i just ask question a worker old man ,he answered my question very rude.i would recommend when you guys going to ask something help ask from young workers.Even one star is too much for this store. read more

Apparently it is wrong to have to go to the er. This walgreens seems to think getting prescriptions from multiple Dr's over an extended period of time is a problem. I guess my wife should start calling ahead to see if the last dr that her a prescription is working. I would understand if the time on prescription should last overlapped the new one but they don't by over a month. read more

Do yourself a favor and go to another pharmacy. Waited an hour for my prescription to be filled all to be told they couldn't fill it. When I asked why the pharmacist said, "we can only fill prescriptions from Houston doctors, not Austin." It gets worse from there but I'll spare the details. GO SOMEWHERE ELSE!! read more

I've gone 4 times to this location to print out pictures, each time the pictures came out beautiful. Tabish and Alex who worked at the photo lab are always friendly and competent, every single time I've print out pictures they've used discount coupons which shows how much they care for the costumer. read more