I am always happy with Zoe's grooming…read more She's looking fresh and neat ready for the weather to warm up. Great job! Highly recommend them.

If you're looking for a groomer that truly loves animals, is reasonably priced and has your pet…read morelooking their best, this is your place. I've been taking my pup to Bruce and Julia for years. My dog Henry was always stylin'. Bruce gave him what he called, "boots with the fur." Sadly, Henry passed this week and I thought it would be a disservice to not write a review. I had 14 years of great service and I was always 100% sure my pup was in loving hands.

Very friendly customer service and great work overall! I was able to get an appointment relatively…read morequickly and my cat got a beautiful cut and full wash in less than two hours. Pricing is fair with what the market is right now. I would recommend to anyone.

She did an amazing job with our two cats! Highly recommend she came on time. Both cats got groomed…read moreperfectly. Also, the price is extremely reasonable which was a huge plus. Our cats are very happy too!

The service idea is great but the problem is that my dog was always very itchy and they nicked her…read moreprivates each time I had her groomed. The groomer was lovely and I actually felt bad for the working environment. When I expressed concerns I was dismissed and they didn't show any professionalism toward concerns or building customer relationships. It's convenient service for sure, they were just a bit dismissive in my opinion.

My dog looked great after her grooming! They were on time! Very affordable, personable and…read moreprofessional! My dog hates being groomed but entered their mobile groomer without hesitation or anxiety! I will use them again!

Called to make an appointment to have my Brussels Griffon washed and groomed (Sept 9th) and was…read moretold there were no openings until November. I was told I would be put on the cancellation list. Friday Sept 13th I got a txt saying there was an opening at 1:30pm. Unfortunately I couldn't take it as i was in work until 5pm. I was so bummed out as it was my pups first birthday on the 15th and this would have been the perfect opportunity to have her groomed. Deva told me she would do her best to get her in Saturday. She txt me back saying to bring her in before they open so she could groom her for me and for her birthday!! She went out of her way and was so kind. Deva did a wonderful job on Zoey and she even got a special birthday bandana! She was so soft and fluffy and looked adorable. Would highly recommend this place!!

Deva, Lia and the entire staff at BFF Grooming are the greatest reflection of love and sincere…read morecare for our fur babies. They are top notch at their craft and the waiting list to be a honored client of the BFF Grooming family certainly speaks for itself!! They greet our Bailey as if he were their own, taking that extra time for some belly rubs and kisses! Always confirming his service each time with any questions on new instruction for that appointment being very thorough and always attention to detail. Another plus is the dogs are not crated which gives them a great opportunity to socialize with the other pups! He always is so handsome and exceptionally happy when I arrive. Recently, we moved out of state and couldn't imagine finding another groomer that would be able to please our pup more; therefore, like any good Mommy or Daddy would do for their boy..we continued to stay with BFF and make the trip approximately every 6-8 weeks...without hesitation... from New Hampshire!!! We love you BFF!! You are PAWS-itively PURR-FECT!! Fondly, Jackie Sroka & Bailey

My dog has been going there for almost 6 years. When he is…read morein the car and sees the building he can't wait to go in.

I am so grateful I found Purrs and Paws! This is a FAMILY business and my cats were at HOME. My two…read morekittens received so much attention and were able to roam safely downstairs. After just two days, the owners were commenting on my cats' individual personalities. They made my military travel more stress free as I knew my babies were taken care of! Thank you!!! The inside was very clean. The owners gave my cats their own bedroom with windows and a cat tree. They only take on a few animals at a time so they can give attention to their boarders. Will definitely use again if I'm in the area.

Hi Karen , I just want to say how much Bailey and I miss you terribly…read more We moved to Riverside Rhod Island and have not had a good groomer since you. I miss you and your excellent staff tons. We have had quite a few groomers and no one come even close to you. Wish you would open up a business here and show everyone how terrific you all are. I hate Bailey in a crate and so does he. Miss seeing all the little pups. We are about to try a new groomer tomorrow.UGGH. Hope she is good and loving. Maybe he won't run out the door as soon as he get in the building like he did at the last groomer. He was telling me "Mommy get me out of here". Think of you so often and wishing you all wonderful holidays. Love to all, Joan Duncan Best business in the World I am in Riverside , Rhode Island not CA.

The girls are great and Abby loves it there. Her bows stay in from one grooming to the next!read more

We have a Persian cat who requires daily brushing and the occasional bath, and even then it's…read moredifficult to keep up with all the fur! We started taking him to Kaitlyn a few years ago, and it's one of the best decisions we've made. She always returns him in beautiful condition, looking so handsome and smelling great. She treats him with the utmost care, as if he were her own, and she always does an excellent job with his lion cut. Before finding The Grooming Box, we had tried another mobile groomer at a comparable price point, and even with two people in the van working on him, the results weren't nearly as good. The difference in quality and detail with Kaitlyn is night and day. I've recommended The Grooming Box to friends and co-workers in the area, and everyone has had wonderful experiences with nothing but positive things to say about Kaitlyn and the other groomers. The staff who answer the phone are polite, professional, and easy to work with, and the quality of care and grooming is unbeatable. We look forward to continue using The Grooming Box and Kaitlyn for all of our future grooms and pets.

Thanks for repeating your previously stated policy,Alcimar. Your staff WAS dismissive, and you are…read morecorrect. However, you completely ignored the disconnect between your Web sites stated policy of waiving the deposit for returning customers, and your staffs discussion with me, stated it was discretionary on your part. Again, the deposit requirement is all about you, and not the customers. Good luck.

Chris took the time an patience with my fearful corgi puppy to get her nails done. He really…read moreunderstands the psychology of dogs.

If you are looking for a great place to bring your animals for a calm experience and great new…read morelook, look no further than Rooms to Groom. A simple call, even if left on their machine is answered and appointments made. Clean, comfortable place. Nothing hidden. He is like the dog whisperer where Abby is concerned. Never disappointed with her look after, or her happiness to see Tom when we arrive. Reasonably priced!

I showed up for an appointment and waited outside in the cold w my puppy for over 20 minutes! I…read morecalled, no answer. I had to track them down on Facebook to find out they canceled all appointments that day. Nobody called me!!! I asked for the next appointment. I was told they would return my call. Nobody did!! I found them on facebook again after nobody answering calls. Got an appointment for 2 weeks later, and no apology. I bring in my puppy and got a call an hour later, that he is not welcome back. They told me he is too anxious and untrained (we have had him in obedience classes). The first time we went she told us I would stay the first few times to comfort him. This was not offered this visit. Again no apology or any attempt to make it work. They were rude and unwilling to work with us.

Since the move, absolutely awful. As mentioned in a previous review, this is predominantly due to…read morethe owner, his attitude, and poor business practices. Here is the story: Being previous clients at the old location, we wanted to keep our groomer so my wife drove 20 minutes to the new place. Upon arriving, she was met with a completely vacant building-- no signs, no one answering the phone, yet the door was wide open. Turns out they had a gas leak and had to evacuate-- understandable, these things happen. An appointment was made for the next day. The next day, after keeping my dog for 5 hours (again, understandable, they were likely backed up), I came in expecting an apology or some sort of discount-- none of which I received. When I mentioned that we drove 20 minutes only to find an empty place without so much as a phone call, the owner told me "well, I drive 35 min to work". Inconvenience aside, leaving the door open without any signage put my wife and any other clients who walked in that building that day at extreme risk. I noted this to the owner-- still nothing. Finally, he hands me the bill and it is not only full price, but 70% HIGHER!! Our neighbor's dog is 3x the size of ours and we paid the same-- ludicrous. Many of our neighbors were similarly mistreated. There are 4 of us who were loyal clients at the old location and willing to travel 20 minutes. In one fell swoop he lost us all. Evidently, this gentleman never learned that keeping clients is far more valuable than a quick payday. Avoid at all costs.

I now have a 3 year old labradoodle (lab coat, standard poodle sized) boy that I bring in to see…read morethe ladies for baths. They are always very friendly and my boy is always so fresh and clean. I really trust this company with my pooch!! I would deduct a star for the parking situation (inches from a main road) but instead put my big girl panties on and deal with it!

A wonderful dog grooming business with great prices! I have taken my dog there 3 times so far and…read morethey do an amazing job with my 80lb goldendoodle. He comes home smelling great with a cute bandana that is a nice touch. My dog becomes so attached to the bandana that he whines when we take it off him after a couple weeks. So happy we found them!