They did an absolutely amazing job on my Chow! The staff is knowledgeable and very friendly. The…read moreprices are reasonable and definitely worth the job they do. So glad I found them !

I bring both of my cats here and I've never had a bad time, nor have my cats. What can I say? Nice,…read moreclean, great with my pets, and quick! They're so good with animals!

Love this store and all of the people in it! They have great products and have helped my dog so…read moremuch with joint pain issues. I will be forever grateful for how much they have helped my senior dog decrease pain. They also do a wonderful job at creating community and raising funds to help animals. On top of that the prices are very reasonable considering the high end services they provide. One of my favorite stores in Salem!!!

Where do I start. This is store is the Reason to support and shop small business. Their customer…read moreservice just goes above and beyond. They have been on the journey with me and my dog who has severe allergies for the last 10 years. They do research, they read every label, they are a wealth of experience and information and always there to help and listen to your needs. They've special ordered things I could let get anywhere else through the supply chain issue of Covid. They've continually stayed open after hours so accommodate me rushing to get off work, knowing that they are the only ones that carry the food my dog can eat without getting sick. Their compassion and work ethic is outstanding. Thank you for being in Salem, thank you to the staff that has stayed. I appreciate you so much!

We love this place!…read more SO worth it not to have to clean up fur and wet dog smell in our apartment bathroom. I'm typically a cheap-o, so the $24-28 is on the "splurge" end of the spectrum for me. That being said, I find it worth it and I'm willing to pay that much. This weekend was our 3rd time here, and it was our best experience yet. The first time my dog was totally nervous and stressed and howled and scrambled all over the tub and wash area. The girls working helped me calm her and wrangle her into the tub like pros. This time, after having to lift her into the tub, one of the girls trimmed her nails (free with the wash!) and kept her calm and talked to her the whole time (unlike some places that just churn them through - petco). We did the wash and used some conditioner (also - someone wrote the water is too hot - it's got a faucet like a shower so you can make it as hot or cold as you like). I dried her off and the owner gave us a free bandana. She looked adorable! While we were there we saw two adorable dogs that had been groomed with bows in their hair! Love this place, and the employees!

We have been going to Soapy Paws for the past year. The…read moreowner Debbie and her daughter did a wonderful job with our dog Cooper. We scheduled our next appointment for today and we received a call from Debbie a couple of months ago stating she had sold the business. We received a call from the new owners stating they would have a groomer with experience with our breed would we like our appointment for June 1st . We did not receive any reminder call, or any communication from the new owners regarding our appointment for today. Imagine our surprise to arrive at our appointment today to closed doors and a sign saying under construction. I have been a business owner for many years... This is no way to run a business... Will not ever be returning to this business... There just is no excuse for this.

Nancy is a thoughtful, kind, very expeienced groomer who went out of her way to accomodate my very…read moreold and lame dog.

I took my dog here as a new,first time customer to do the self service dog wash, due to a neighbor…read moretelling me that is where they take their dog and like it however, I found the facility to be quite dirty. The soap that they provide is extremely watery and runny and the dog brushes they provide were full of hair and not clean, so basically, I was paying $15 to use the water! No thank you! Won't be back

Tech was great and my mini Aussie was very happy! She need to be de-bulked badly, hadn't been done…read morein years.

Absolutely love my dogs haircut. The groomer arrived on time and was able to do everything I asked…read more They were very good about not cutting my dog too short. My dog is sensetive when it comes to nails and the groomer handled it super well and made sure to get every nail. She also gave me some advice to help my dog get over her nail cutting fear. Highly recommend will definitely be booking again

Finally! Found a groomer that knows how to cut an Airedale. Super friendly, and our dog felt…read moreright at home from the moment we walked in the door. I'm telling you, they know. I highly recommend Carrie as your groomer. She's a great groomer and clearly loves animals.

I used carries services a couple of times a few years back and she is amazing. Prices were good. I…read moream currently being charged 90.00 to groom a 25 lb terrier mix with Schnauzer'. Not sure if that is a going price. So I am taking things into my own hands. But Carrie who knows I may come back.

We had a great experience with Dapper Dog Mobile Grooming. They arrived right on time as scheduled…read moreand finished in a little over an hour, which was awesome. They were very attentive and thoughtful--when they noticed my dog's coat tends to get dry, they made sure to use a hypoallergenic shampoo. His nails were clipped and filed very well, too. You can really tell they care about the dogs they groom and take pride in their work. Overall, a smooth, stress-free, and positive experience. Highly recommend!

Expensive but worth it for me. They do a great job. And I rest I am adding is because my review…read morewon't be posted unless I type enough letters.

Nancy was so wonderful. Her main concern is to make sure your pet is comfortable. She takes her…read moretime and did a fantastic job. My dog liked her immediately and that is very unusual. Super happy with the outcome. I am a very picky person with people that deal with my baby and if you are the same way, you'll love her service . Super happy.

I did finally get a refund, so at least she did the right thing there. Still not happy. Even the…read morebuzz job was jacked up and choppy with long hairs here and there.

Love this place! The owner groomed my dogs for years at a previous location and now has her own…read morelocation! They treat my dogs with loving kindness and know what they are doing. Facility is always clean and I recommend them to anyone looking for a groomer. The ability to book online is also a bonus.

I was having really bad allergies from the pollen my pup brought home from the park. So I took a…read morechance and called one of the only groomers I could find open on a Sunday and they were so kind to squeeze her in same day, and did a fantastic job!! On top of that, I recently tried grooming her myself (worried about the new dog illness I've been hearing about) so it's safe to say her current cut was a hot mess. I was not expecting anything amazing on the aesthetic end due to my uneven hack job. But I was shocked to see how cute the cut turned out! Highly recommend this place not only for being so kind and accommodating, but also for working their MAGIC on the cut. Thank you guys!!

We've been going here for over a year. Our regular groomer, Miranda, took off for maternity and now…read moremy dog, Maggy, "is too aggressive - it's a safety issue." She wouldn't let them work on one of her paws. She's never let them work on one of her paws. She shows teeth but they've never reported anything more. It's unfortunate and a little disappointing. They do an alright job. It's super convenient but Moon our german shepherd is always really damp when I pick her up and it's a hit or miss with the proper grooming especially around the potty area where if not done properly can create a mess and the hair matted since our last grooming. Perhaps I shouldn't have asked them to please pay more attention to that area when I dropped them off. It's a bit of a mad house but I appreciated them working with us with Maggy's sensitivity to her paw being worked on.

My (our) first time here and I'm extremely pleased at the treatment my English Bulldog Annie and I…read morereceived as soon as we walked in. Jenni was super pleasant and welcoming and when I mentioned that Annie has a problem with some smaller dogs, she quickly took away the other dogs who were part of the welcoming committee. Annie was there for a thorough bath and a badly needed nail trim and Jenni exceeded both expectations well! I highly recommend Jenni and Canine Concepts!