I would leave a zero if I could. we used the boarding facility with dog training. We told her a dog…read morehad anxiety and what we really wanted was training everyday. My dog was taken into the boarding area which is nice enough with heated floors. As our dog was walking through the door her little dogs came charging at him (behind fencing) and Started our dog. Then our dog was put into a kennel surrounded by 3 other kennels and my dog freaked out. So we told her this wasn't going to work and she moved him to the other side of the room which was better for him. I wasn't so sure if this was a good place for him and told her if there was any problems to call us ASAP. We called her later to check in and she said he was fine. When we returned after 7 days we found out he had been stressed all week, had diarrhea and she didn't want him back. I asked her if had had any training or any exercise outside and she said NO. I also asked her why she didn't call us because I don't want my dog going through this - she said oh I didn't think you had anyway to take him!!!! when she knew our other dog was home and we wanted Marley to come stay and get training!!! So our dog was locked up for a week - stressed out . I told her I just want my dog now - when I went in the back he was back into the kennel that was in the middle of all the other dogs - the one that he was moved out of before. I'm guessing she didn't want to walk across the room to feed him. My dog is so messed up right now due to this abuse!!!! Btw the 2 times I was there while all the dogs were stressed (due to her little dogs) she never once tried to console any of them!!! I can't imagine her being a good dog trainer seeing how she treated my dog, or the lack of empathy I saw for the other dogs there. I suppose if you just want your dogs locked in a kennel this is the place to go.

I took my pup here to get trained and he has learned a lot! Brenda uses the clicker training which…read moreI think is a great tool. I also think that the individual training classes are extremely beneficial. Since there aren't other dogs around, Brenda's able to focus on just my pup and the things he needs to work on. Side note - You'll need to practice everything you learn on your own to see progress!!!

Jesse Wilson, Dog Trainer @ Hand n' Paws K-9…read more Trainer, Jess, is the best! The bestest trainer in the west! He gets my Missy to comply, He is an awesome trainer guy! He takes her out and out about! That is what I love to shout! Gets her used to new vibrations! Showing "training" in situations! Other pups and other stuff! I do swear - it's not a bluff! Calming her to greet the day! No surprises, by the way!! Familiarity does NOT breed contempt! Her new manner not unkempt! Though she has long way to go! She's a puppy in the know! Makes her Mama very proud! Show her off when in a crowd! Thank you, Jesse! See you on the 25th (I think!)

I think this will take me at least a day or 2 to write because there's just so much genuine good to…read morewrite about this place. We really stumbled upon this place via a home trainer we got who was positive reinforcement only (prior to that we were at hufdmans's - this will be important later). The positive reinforcement trainer though nice.. I felt wasn't equipped to help me train my 2 year old Belgian Malinois. Not very many people have experience training a high drive dog like malinois so that was the reason why I took my girl to Huffman's who specializes in working breed malinois. Anyways, after 8 sessions with Huffmans (who is a balanced trainer) and 2-3 sessions with the positive only trainer I was at a loss for a trainer that could actually help us with our Mal. *quick backstory* we rescued our Mal (Beatrice) from a rescue in Texas when she was 16 months old or so. She was found with 9 puppies who she took such good care of. Apparently she was "sad" after her puppy's were adopted out. She was transported to us from Texas (where perhaps I didn't give her enough time to decompress) and from then she showed a lot of leash reactivity. She was amazing while in the house but was super over the top when we were on walks in the neighborhood. At a loss, I asked our positive only trainer if they did boarding or board and training and he said he didn't but works very closely with a trainer who does. Cue in Merissa. I contact Merissa possibly minutes after, I tell her my situation and she quickly accommodates a meet and greet for us. We were leaving out of the country for 3 weeks so we needed someone we could trust. When I met Merissa I instantly felt at ease her super calm and cool demeanor made me feel safe. However I was still skeptical that anyone would be able to reform my dog. After 8 sessions with huffman's and 2-3 sessions with the other trainer, Beatrice was still pulling and lunging like crazy. This is not due to a lack of practice with me as the owner, I trained and did everything all the trainers told me to do everyday for 1-2 hours a day! So because of this I felt that Beatrice may only get better minimally. At drop off I meet Raine who did my intake. She was very friendly and efficient. Beatrice went to her easily, but I knew Beatrice wasn't reactive to strangers but dogs. After the first 2-3 weeks I was anxious because I didn't see very many updates about Beatrice from instagram or the FB page.. I voiced this concern to Kota the Admin for Paw and Hands and she quickly got me in touch with Charlee, Beatrice's main handler. First off, let me tell you HOW responsive Kota and Charlee are. Beatrice may not have gotten a ton of updates (I'm a helicopter mom, what can I say) but speaking to Kota and Charlee always put me at ease. Both of them were always transparent. Charlee reassured me that all the training I had previously was not for naught. My training with Huffmans made Beatrice a super confident dog but Beatrice had major control issues, she may have been over confident thus creating a know it all. My training with Lucid made Beatrice better at obedience, but on her time. When I told Beatrice to do any commands she knew them all but would take her very precious time getting into that command. After being at P&H her obedience was almost as good as the sport dogs - almost... she's got crappy genes from bad breeding but she's the ABSOLUTE best version of her she can be. At the go home session Charlee went through a ton of information I knew and a ton I didn't know. She told me how she'd be in contact with me and would be calling me in a few days. The fact that these trainers and admin staff are so dedicated to the dogs and the owners speaks absolute volumes. And the funny thing is, upon leaving the facility I left with the impression that Beatrice is (slightly) better but of course there will still be a lot of continued work at home (which I already expected, 2-3 hours of exercise, play and training a day - no problem I've allocated time specifically for this). When I got her home. OH MY GOD. I don't know if it's because it's her first day back but DAMN she's WAYYYY better than I EVER expected. I was FLOORED. She never left her bed stay during dinner, her recall was SECONDS, her heel was... incredible. I honestly felt like I had a sport dog. I'll give an update after Beatrice has settled but if this is how she'll be for the rest of the time at home, this dog is completely reformed. THANK YOU CHARLEE, KOTA and MERISSA... for literally everything, every second you put in Beatrice, all the love and handling, the extra effort to make sure she's her best version of her, THANK YOU.

Great training programs. we have used them with all of our Akitas over the years including boarding.read more

I've been taking my dogs there since 2012 and I've never had a problem with them. Everyone who…read moreworks there is always friendly, helpful and polite. They know my dog's routines, sometimes better than I do. Neither of my current dogs are overly excited to go there, but one is a little princess who likes warm and comfort, and the other is a velcro dog who hates being apart from me. Neither of these things is a fault for Pet Village and once they're there, they are comfortable and happy. Our previous dog, who passed away a few years ago, got excited when we pulled up. And when he was in his final days, I brought him to Pet Village and all the staff came out to say goodbye to him. This is the best place for dogs.

Glen was so helpful in our training (mostly mine). Beau is a stubborn little Frenchie but he is…read moresmart and has learned a lot with the training techniques Glen shared with us. I can now walk him in my neighborhood without much pulling. He has learned to wait at the door until I am ready for him to go out or in. He still jumps up when greeting but is better and we continue to work on it. Glen was also flexible and accommodating of my schedule.

We had an in-home consultation with Glen with our dog Linda, which went well. Glen was informative…read moreand Linda responded well to him. However, as we explained her reactivity issues to dogs and some people, Glen seemed reluctant to schedule further training sessions with Linda, telling us "I recommend taking some time to review the article I sent you, and begin implementing them, specifically only greeting if Linda initiates the greeting. " Since he seemed reluctant to schedule further training, we are seeking another trainer. One trainer I spoke to questioned whether Glen doubted he had the expertise to deal with our dog's reactivity issues?

Our first and only day at dog daycare last week and our dog had to go to her vet for kennel cough…read more The dogs have no bathroom area and are left to pee and poop on the floor, which then every dog walks through. They hose the floor off with water once or twice an hour. In a room of twenty dogs there are 4 dog beds, a stepped ramp and a kiddie pool. Dogs just pace back and forth while a worker stands in the room. I added on "training" thinking it would help my dogs nerves as I watched her on their webcam pace and jump up on the worker repeatedly trying to get attention or comfort. They gave her 20 minutes of "training" which doubled the cost of daycare. This is not a good environment for dogs. Also don't park anywhere near the loading dock because that is where they rinse the urine from the daycare room throughout the day. Response: As much as I appreciate a response from the owner defending their business it did not negate the reality of our experience. The pictures I posted with this review are just screen shots of the videos I recorded of my dogs experience. Maybe don't offer live webcams if you don't want people to be unhappy with the level of care and cleanliness happening in your facility.

Love the staff!! They always do an amazing job with my Bueller. Been going her for over 4 years…read more Never disappoints and the prices are affordable. Thanks to the amazing staff for all that you do!! Eva and Bueller

Amy was so incredibly nice, I will absolutely be back just to hear her warm welcome and catch up!!read more

Who is doing deliveries for PetSmart or Doordash?…read more They left my dogfood at a closed business in a busy shopping. I called and texted them they number they used within 20 minutes. No answer from driver or the Salem PetSmart. horrible experience. I'll just go back to Amazon.

My dog loves it here! She pulls me in every time we arrive for daycare. I tried taking her to a…read moredifferent daycare and she was not nearly as excited during drop offs so we will stick with The Dog Bark for as long as they will have us. My pup romps and plays all day at daycare and gets her zoomies out and then comes home a tired well behaved pup. Shannon and her crew are always there for us when we go out of town and have even given me the green light to extend my vacation at times. Pro tip: always bring extra kibble.

We bring our dogs 1-2 times a week and they are both so excited to go every time. And they are…read moreexhausted when they get home, so they definitely get a lot of exercise and socialization. They have a big dog room and a little dog room. My dogs are a 35-40 lbs, so they started them out in the little dog room, but now they're in the big dog room and they do great there. My only critique is I wish their webcam was better when I peak in on my dogs, but I understand that a lot of that has to do with the website's performance and really isn't up to them. It's definitely not a deal breaker though and we never have any concerns about leaving our dogs with them.

Update! Our other dog passed away a few weeks ago, and Coach struggled to find his footing without…read morehis sister, and we lapsed in our reinforcement of training so some new behavior issues began popping up with our boy. I reached out to Dick to inform him of our loss and of Coach's subsequent problems-he got out to our new house as soon as he could, we worked him for a couple of hours this morning. We are so grateful for Dick, he's always there to answer questions, he's upfront and honest about what we're doing that's creating issues and he makes the training fun and enjoyable for all of us! I know he'll help us guide Coach through his grief and when we're ready to add to our family, we know Dick will be there to help every step of the way!

Dick, has been a blessing to work with. Trusting someone with my little old grandma of a dog Hazel…read moreis not easy, especially when she's so set in her ways. Dick was able to identify Hazel's problems immediately and right away organized a game plan to minimize her bad habits. He reiterated that training is not going to be an overnight thing, however after the first day of training , I can tell Hazel was reacting positively to the certain changes. She is still stubborn and sometimes going back to the bad habits, but I can always know that I can contact Dick if I ever need help with anything. It was a pleasure to work with him and just know that if you sign up with him, you'll have a person in your corner no matter the time or day.

Salem pet supply has good quality stuff! Barkworthies, RedBarn, smoke house and DogginSticks. They…read morehave many more brands for chews. They even have a Raw, Freeze Dried and air dried options for dog and cat. I find it so cute that they have a self serve Dog Cookie Bar. 10 out of 10 recommended.

Friendly and helpful staff. Very well stocked. Items not available at other pet stores are carried…read morehere.