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    PetSmart

    3.4 (51 reviews)
    Open 9:00 am - 9:00 pm
    Updated 1 month ago

    Services - PetSmart

    Bath and groom only

    Full grooming

    Pet haircut

    4 More Services

    Microchipping

    Pet physical or wellness exam

    Pet vaccinations

    Private dog training

    PetSmart Photos

    From this Business

    Recommended Reviews - PetSmart

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    Reviews With Photos

    Calvin got a haircut!

    I took my Bichon to Isabel at Salem PetSmart Grooming and she gave him the best grooming he's ever had! He looks perfect in every way and I've never been happier with a groomer. Thank you, Isabel for a spectacular job!

    This is only one of her several wounds she was left with
    Daniela M.

    I have taken my dog here since she was a puppy, she is now 1 yr and 8 moths. Every time she had a new appointment it kept getting worse and worse, and I just kept giving the place chance after chance thinking that if I just selected a new groomer things will get better but no, on her last appt she got bad burns to the point she had a hard time peeing. Her front right paw was also hurting her and she now no longer lets me trim any of her nails. So I have decided to write and review to alert new customers to be careful when you bring your pet to this PetSmart, I would pay attention to your pets behavior after and before the appt and listen to your pet, don't make the same mistake I did and wait until your pet is hurt. Some signs my pet would show right at the entrance shivering, whining, fast breathing, fast heart beat After groomers, she would have bad anxiety, very sad and would not like to play or eat, almost looked depressed. I am now looking for a new groomer I can fully trust. I have attached a picture of one of the wounds on her groin. The groomer that did this was named Isabel, I don't mean any harm but I just don't want this to happen to someone else's pet and that's why after a long thought process I decided to write a review.

    So bad.

    Don't bring your animals here to get groomed. We brought our cat to get groomed and mentioned we wanted a lion cut. They totally messed up and still charged us the full price. When we brought her home and inspected her more you could totally tell they did a horrible job. We called back and talked to the manager and they said they never got to finish her because she was not happy(which they never told us they didn't finish when we picked her up!). They refused to take her back to be finished or even give a discount. We payed FULL price for this horrible groom. Don't come here! Telling everyone I know to never come here. Pay a little extra to go somewhere better. For you and your animal.

    Theodore loves his petsmart groomers
    Rex N Kim M.

    I love these groomers Branden is fantastic with coco and Theodore it was the first time for our 160 pnd 7 yr old Saint Bernard he handled him perfect and coco always looks beautiful

    Making friends at the store. Willow and Shadow are their names. Almost the same age, as hard as it is to believe.

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    2 years ago

    The groomers are ridiculous I took my dog there and she has scabs all over her back they do not know how to groom a shih tzu

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    9 years ago

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    6 years ago

    What can I say but FANTASTIC customer service! Thanks, Tracy, for the help with a pricing issue!

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    9 years ago

    The lady in the front register was so amazing helped us with coupons that we missed on our email!

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    Page 1 of 2

    Ask the Community - PetSmart

    Review Highlights - PetSmart

    We called the grooming department at PetSmart this morning, as the weather was too cold to wash our dogs outside.

    Mentioned in 4 reviews

    Read more highlights

    Canine Corral

    Canine Corral

    (14 reviews)

    I would leave a zero if I could. we used the boarding facility with dog training. We told her a dog…read morehad anxiety and what we really wanted was training everyday. My dog was taken into the boarding area which is nice enough with heated floors. As our dog was walking through the door her little dogs came charging at him (behind fencing) and Started our dog. Then our dog was put into a kennel surrounded by 3 other kennels and my dog freaked out. So we told her this wasn't going to work and she moved him to the other side of the room which was better for him. I wasn't so sure if this was a good place for him and told her if there was any problems to call us ASAP. We called her later to check in and she said he was fine. When we returned after 7 days we found out he had been stressed all week, had diarrhea and she didn't want him back. I asked her if had had any training or any exercise outside and she said NO. I also asked her why she didn't call us because I don't want my dog going through this - she said oh I didn't think you had anyway to take him!!!! when she knew our other dog was home and we wanted Marley to come stay and get training!!! So our dog was locked up for a week - stressed out . I told her I just want my dog now - when I went in the back he was back into the kennel that was in the middle of all the other dogs - the one that he was moved out of before. I'm guessing she didn't want to walk across the room to feed him. My dog is so messed up right now due to this abuse!!!! Btw the 2 times I was there while all the dogs were stressed (due to her little dogs) she never once tried to console any of them!!! I can't imagine her being a good dog trainer seeing how she treated my dog, or the lack of empathy I saw for the other dogs there. I suppose if you just want your dogs locked in a kennel this is the place to go.

    I took my pup here to get trained and he has learned a lot! Brenda uses the clicker training which…read moreI think is a great tool. I also think that the individual training classes are extremely beneficial. Since there aren't other dogs around, Brenda's able to focus on just my pup and the things he needs to work on. Side note - You'll need to practice everything you learn on your own to see progress!!!

    Bark Busters Home Dog Training Portland Southwest

    Bark Busters Home Dog Training Portland Southwest

    (17 reviews)

    Dick, has been a blessing to work with. Trusting someone with my little old grandma of a dog Hazel…read moreis not easy, especially when she's so set in her ways. Dick was able to identify Hazel's problems immediately and right away organized a game plan to minimize her bad habits. He reiterated that training is not going to be an overnight thing, however after the first day of training , I can tell Hazel was reacting positively to the certain changes. She is still stubborn and sometimes going back to the bad habits, but I can always know that I can contact Dick if I ever need help with anything. It was a pleasure to work with him and just know that if you sign up with him, you'll have a person in your corner no matter the time or day.

    Update! Our other dog passed away a few weeks ago, and Coach struggled to find his footing without…read morehis sister, and we lapsed in our reinforcement of training so some new behavior issues began popping up with our boy. I reached out to Dick to inform him of our loss and of Coach's subsequent problems-he got out to our new house as soon as he could, we worked him for a couple of hours this morning. We are so grateful for Dick, he's always there to answer questions, he's upfront and honest about what we're doing that's creating issues and he makes the training fun and enjoyable for all of us! I know he'll help us guide Coach through his grief and when we're ready to add to our family, we know Dick will be there to help every step of the way!

    PetSmart - petstore - Updated May 2026

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