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Pico Rivera, CA

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PetSmart

2.8 (177 reviews)
Open • 9:00 am - 9:00 pm
Updated 1 month ago

Services - PetSmart

Bath and groom only

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Reviews With Photos

Sergio Z.

My wife and I enjoy coming to PetSmart buying food,collars,and other items for our dog and other pets we do have. The staff are very friendly and knowledgeable about products in the store.

DOG GROOMER BEWARE

Do not get your dogs hair groomed by this groomer. I know accidents happen but she cut my furrbaby and they had to stitch him up and put him under . I should've just waited another week and taken him to the Petsmart Cerritos line I usually do. I've never had a experience like this with petsmart.

Looking fresh
Merlin R.

First time with my baby Brownie, first time getting a complete haircut. Victoria was so patient and kind with him. He was a little nervous and she was super patient . He looks fresh and clean. I really like the service. Everyone in general is super friendly. Thank you Victoria for taking care of brownie.

Dog grooming

Grace was so sweet and gentle with our puppy. She did an amazing job and went above and beyond to give us a great grooming experience. Will definitely be coming back.

Appointment at 50pm - called at 4:15 to ask to arrive early - Groomer wanted to leave early.
Stefani B.

You be the judge... groomer Victoria called to ask me to arrive earlier than scheduled. Another client did not show up. So I rush to get Roxy there within 20 minutes. Arrive and the late show is arguing with a female manager because he still wants his spot. Remind you. I am standing there watching this all go down. So I call and announce I am there. 10 minutes later still no help or acknowledgment. Groomer comes out takes other dog and ignores me. I tapped on glass after another 5 minutes. Groomer looks up and walks to back room. OMG remember I was asked to come in early - to wait in the lobby? What the actual F! I leave. I call to complain to the manager and Eric claims to be able to assist - after I spend more time explaining the situation - he has to put me on hold to get someone that 'can actually help me' !!!! Needless to say Roxy won't be back and she was a regular.

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8 years ago

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10 years ago

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11 years ago

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11 years ago

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11 years ago

Grooming department couldn't handle a feisty 10 pounder. Sent him home with a half furry face. Unacceptable, Not coming back to this store.

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11 years ago

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8 years ago

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Review Highlights - PetSmart

“The staff spent some time with our dog Gizmo and Macaroni and said they thought they would be a good match so we decided to take him home.”

Mentioned in 3 reviews

Read more highlights

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