I hate to leave bad reviews, but something is going on here. My dog was bitten while doing doggie…read moredaycare on Friday. I don't believe it was playful either. This sounded like an aggressive dog situation. We have gone to this Pappy's for years (even when they were on Ohio), but I can't send my dog back there in good faith. No one from Pappy's has called to check on Summer and when they sent me a survey link, mysteriously, it didn't work they said they were having software issues. Anywho, they took her to a vet Friday after the attack (since we were out of town and she needed emergency care), but they didn't stitch her up. That was no cost to us, but they did still charge us for the boarding that should have been comped. We took her to her normal vet on Tuesday and she had surgery yesterday, stitches and a Penrose drain placed. $1800 out of our pocket. Also, a couple months ago, when we picked her up from getting groomed, she was acting like something was in her eye. The next day I took her to the vet to have that checked, and she had trauma to the eye. I don't know if that happened w the groomer or daycare afterward, but nothing was said to me on pickup and I gave them the benefit of the doubt that accidents happen. Now after this, no more Pappy's. I just don't get the feel that this place is professional and safely managed anymore.

We've been taking our dogs to Pappys for years, but the quality and attitude of the staff has…read moredeteriorated and now become intolerable. I once thought they were the the best but now consider them amongst the worst. The attitude of staff is non caring at best and cruel at worst. Given the prices they charge one would think your animals are well taken care The last few times and (especially today) when we got them home at 3:30, they got out of our car and peed for nearly 2 minutes. It was clear the staff did not let them out to urinate for many hours. Horrible! The worst part; the dismissive, smug and "I don't give a d**m attitude"of the staff. No smiles, no greeting and no thank you. They are a miserable bunch to be sure. We really don't care about pleasantries but care a lot our about our dogs. For these reasons we will NEVER take them to Pappys again. Advice; you need completely new leadership and fire every one on the front desk staff and likely the people in the back who lock up dogs and don't even let them pee. I will be calling the city of Plano in the morning as an inspection is in order. If you care about your dog, Pappys is last place you should leave them.

My dog is so excited before he even enters the door of K-9! And when I pick him up, he is such a…read morehappy guy. Thank you so much for making Kaipo's day and for the training you have given him.

They were very attentive forever and played with our dog. Even gladly administered medication for…read moreour dog. Reasonably priced compared to others. Definitely recommend.

Extremely professional and friendly service. I took my 4 month old puppy here for a first time cut…read moreand they gave him the exact cut I asked for. He was a very good boy with them and stayed still long enough to let them cut his hair after I messed it up. I would totally recommend and will be bringing him back soon. Here's my Jackson

I wish I had read the 1 star reviews before sending my dog here... Don't do what I did. Read the 1…read morestars and steer clear!

I have seen this place since 2010 (may have been a different name then). Searching for a new…read moreboarding facility and decided to give Wags a try. First bonus upon walk in there is zero smell, as horrid smells in a facility is an instant deterrent for me. Trip was delayed due to inclement weather the week of 1/26/26. I was delayed in Galveston for an extra 3 days. Phoned Wags informed of situation, they extended the dates and provided extra food as I prepared enough and one extra meal. Updates were provided at minimum once a day. Mason will definitely return when boarding is needed.

This place is great! Friendly workers who really care about the pets. My dogs gets excited every…read moretime we go there. And there's somebody there 24 hrs a day.

Our boy Grizz did a 2-week puppy board and train at Cosmic Canine and came back more confident, a…read morebetter listener, and more treat motivated than ever Before enrolling, we had to get a free puppy evaluation with a member of their team. After meeting with Brad, we immediately felt safe and sure about leaving our puppy with them! They are such professionals and send daily updates on how the training is going. I'll definitely send him back for daycamp and board + training whenever I'm out of town! Thank you Brad & team for taking such good care of our little one!

I cannot say enough wonderful things about Cosmic Canine! My baby Jack (a one-year old cairn…read moreterrier) went through Doggy Day School and was changed in all the best ways! He loves following rules and getting jobs to do. His manners have brought us even closer than we were before, which is really saying something because Jack and I spend every moment together. Now Jack goes to Doggy Day Camp four days/week. Jack has made so many friends! He loves playing with his trainers and practicing his manners. I truly love all of the staff and trainers at Cosmic Canine. They are very obviously dog lovers who love what they do. I appreciate that so much. They make me feel very comfortable and I trust them implicitly. They have helped me become a better dog mom and for that, I am forever grateful. I highly recommend any dog lover try out Cosmic Canine. You will be so impressed!

I have taken my dog here several times and they are so great with her. Super friendly owners and…read morethey take such great care of the dogs.

From the owner: At Woof Pack Stay & Play, we offer a unique dog daycare and boarding experience that stands out…read morefrom the rest. As a family-owned and operated facility, we pride ourselves on providing a level of care and attention that larger operations can’t match. Our small-scale setup ensures that each dog receives personalized, hands-on attention and care, making them feel right at home. With over 10 years of dog handling experience and a commitment to ongoing education, we bring a wealth of knowledge to the table. We understand the nuances of canine behavior and needs, and our tailored approach means that every dog gets the individual care they deserve, whether they’re a high-energy pup or need some extra TLC. Choosing Woof Pack means opting for a facility where your dog isn’t just another number. We’re passionate about creating a nurturing environment where every dog feels loved and secure. From playtime to rest, your furry friend will receive top-notch care and a whole lot of affection. Experience the difference of a truly personalized dog care service. We can’t wait to welcome your four-legged family member into our Pack!

The employees are so kind and love taking care of your pets. My dogs love them and love going there.read more

This past Friday, April 4th, my boyfriend took our dog Olive to Sparta to receive her regular…read moregrooming services. We have brought Olive to Sparta since she was a puppy two years ago to receive grooming services, and have always instructed them to cut her hair as short as they can (she is a maltipoo breed and her hair grows back fast). When picking her up from the appointment, she had been entirely shaved down to where her pink skin was visible all over her entire body. On her head, there were two clear red markings from razor burn above both of her eyes (I have attached a photo from when we returned home Friday). She began scratching these specific areas on her face excessively, leaving large bloody and scabbed areas. We have had to buy a cone and ear cover (to prevent hematomas forming from excessive head shaking due to irritation of her ears) to prevent her from further injuring herself. I reached out to Sparta yesterday with my concerns and requesting a refund, stating we have brought her here multiple times and given the same grooming instructions, but we have never had her entirely shaved down with visible injuries left on her face. I also attached photos in the email with timestamps of previous grooming appointments from the last year to back my claims, along with photos of the razor burn injuries which were a direct result of the grooming appointment. The general manager, Kim Hernandez, reached back out and left a message for my boyfriend, whose phone number is linked to our account. He called back after work today, to which Kim claimed there were in fact no red markings left on Olive's face following the grooming, and that she was scratching her face because she "wasn't used to" the shorter haircut, and that they would not refund the grooming services. Her claims are false. There were clear red markings, razor burn, from the time we picked her up from the appointment that worsened due to the irritation in this specific area. She did not have any other red markings on her body, and she has not been scratching any other part of her body excessively, even with the extremely short length/lack of hair even left. I have also attached photos of how the injuries have progressed, with two photos from Sunday morning and two photos from this afternoon. I find it extremely disappointing that a company we have poured hundreds of dollars into for two years for grooming, boarding, and daycare services to basically blame our dog for the actions of the groomer (Jennifer). I find it disgusting that a facility that is supposed to ensure the health and wellbeing of dogs would so blatantly deny their actions, not even providing an apology for the repercussions on Olive's health. We will not be returning to this facility due to Kim's callous response, and I recommend you would too think twice about having your dog groomed here.

They provide a fantastic and safe experience every time and staff is super friendly and helpful!read more

I take my little boy to camp a few times a week and he loves it. We're always greeted with a smile!…read moreThe drop off and pick up times allow me to go to work, run errands, and pick him up at a reasonable time for a great price. I typically do a package deal and find it convenient for when I do choose to drop him off. They also allow you to watch your little fur baby on the camera which is a huge plus! Highly recommend this location.

Dr. Brewer and his entire staff at the Animal Medical Center of Plano are so, so friendly and warm…read more Truly an A+ team! I was referred to Dr. Brewer by a friend after having a less-than-satisfactory experience at another clinic where the vet was in and out before I even had a chance to ask any questions. On the contrary, Dr. Brewer was super patient with me (first time dog mommy) as I asked all my questions, and really took his time for the new dog exam. My dog Giuseppe even had a bad reaction to the Lepto vaccine as soon as we stepped out, and I walked right back in and Dr. Brewer made himself instantly available to address the issue and spend more time with him. A great first impression.

I like this vet, they are pretty good with caring for my cats. They meds they prescribed worked in…read morestopping my cat's diarrhea However, their billing is not very clear, when I took my cats in for their annual visit, they said that the fecal testing is included, come to find out that they charged me for the fecal testing when I returned a couple of days ago for my cat's follow up ER visit. So weird but I guess that's how it is? I just hoped they were more clear with their billing. I still prefer my old AMC in Forney since their annual visit includes the fecal testing .

We just used Misty Collins company paws paws express to transport our 128lb Cane corso and 45lb…read moreGolden Doodle, i can not ever express the ease of getting my babies to the island without a hiccup! We were going with another company intially and working with them for months and honestly i was not at ease with them and it was super stressful. Misty got my dogs booked everything ordered and out within a week and I had to do nothing except pay!!! Chris pickup my boys from GA and got them to New York (JFK) then to the HOUSE in Hawaii without any issues and constant communication. Booking was a breeze and actually the most affordable, Book them for your babies you will not be disappointed!!! I hope this helps someone struggling because for a few months i was stressed out!

Paw Paws Express, LLC transported both my car and my fur monster Tucker from Henderson, NV to…read moreOrlando, FL. Chris from Paw Paws was his ride buddy. I cannot say enough great things about Paw Paws, Misty and Chris. Misty is very helpful and answered all my questions. Tucker is a stress ball but Chris got him all calm and relaxed the entire trip. Tucker had an adventure with him that I think Tucker was sad for their road trip to end. I got 3-4 videos daily and pictures as well. Thank you Misty and Chris for taking care of my monster. He is very chill. I think he had a better transport than me! According to Tucker - he gives Paw Paws and Chris 2 paws up!