If you're in need of a place to board your feathered friends, whether you have a parakeet or a…read moreMacaw, this place is amazing!! When you enter the facility, it smells clean and is impeccably spotless! The floors and walls are immaculate, the birds are all tested and very happy, and they use three avian vets for all of their bird care. Cheri and her husband are extremely welcoming and very knowledgeable about parrots and genuinely care for birds under their care. They also sell a bunch of toys and are very reasonably priced. Definitely check them out!!

Clean place and nice people. Worth the drive because they're way off the beaten track :-)read more

Get all of my feeders from here. Employees are super friendly. They have a huge selection of…read moresupplies that you can't find at big chain pet stores' two measly aisles dedicated to reptiles. I see the bad reviews about the employees but I have never had a bad experience here. If you're second guessing coming here, take a chance on them! It's worth it. You get what you give.

The Reptarium is one of the best place here in Plano. Honestly, one of the coolest spot around and…read moreit's FREE to visit. Perfect going with kids or by yourself to just enjoy looking at animals. You'll see here how the staffs really take good care of this reptiles. I love coming here.

You aren't going to find a better team. We have been going to Coit North for more than 10 years…read more Dr Lovell and his team are always so accommodating and so nice. I rescued a dog a few years ago who was terrified of vets (assuming a fair amount of abuse in his previous life and big scar on his leg). He literally runs into this place! He snuggles up to them. That means the world to me that he is so comfortable there and knows he is being taken care of of. We have unfortunately had to have several dogs cross over the rainbow and they are so compassionate. We are patients for life!

My dogs have been customers here for years. Always great service and caring employees. Thank you…read moreAllison, Jayden and Bentley.

Great customer service and unique products . Locally owned business . Love the birdbaths fir this…read moreheat

I love birds and I love this store!! We have a large tube seed feeder from Wild Birds Unlimited and…read moresomehow after a storm we noticed that the plastic bolt that holds the seed catcher to the bottom was missing. It was nowhere to be found. We were warmly greeted by Steve and he took excellent care of us. I had several questions and he not only answered them, he did so with a smile. We were able to get the part that we needed so our well fed birds have a place to gather around and grab a bite to eat. They have a huge supply of anything you need to feed outdoor birds - feeders, seed, wind chimes, ... anything that makes your front or backyard oasis more cozy. I also saw online that they have a "Daily Savings Club" that offers discounts on purchases for a $25 annual membership fee. We also have another smart bird feeder with a camera that identifies and films any movement. Both feeders are located in our front yard (away from the dog that has backyard access). The birds love to visit both feeders and we enjoy feeding them. This store provides the ultimate in customer service and quality products!

I love this place, I love the staff, they are all dog people. They are great care takers. They…read moreactively send you little cute updates throughout the day and I love seeing my dog tired and ready to chill when I pick 'em up:)

Juniper's home away from home for the past 2-3 years! Pappy's in the Colony is amazingly affordable…read moreand the most genuine care i've been able to find in town. You can tell the staff loves your pets as their own. The manager is fantastic and has many years of experience working with dogs which gives me such peace of mind when we board our girl for a few days. The staff also sends pictures everyday and keeps their phone on hand, providing EXTREMELY quick responses to any questions or concerns by text. You can even have your dog groomed! We often do a simple shampoo/dry and then I get to take my squeaky clean, and VERY tired pup home. If all of that wasn't enough... they also do things for the pawrents too. Sometimes they offer contests where you can win discounts! Last year for Christmas, they made us ornaments and this year... they outdid themselves. They had custom sweatshirts made, with a REAL picture of your dog in a Santa suit... I mean come on.. I thought I died and went to heaven!! In summary, if you don't take your dog here, you're BOTH missing out on a wonderful experience. Thank you Pappy's Crew for all that you do!

This place has very nice groomers. My dog is groomed and looks perfect when I pick him up. He…read moreseems happy and not traumatized at all. They do a great job and their prices are reasonable.

Great grooming, friendly service. I have a very difficult dog to work with but they can handle him…read moreand always do an excellent job. I have been taking my dog there for 10 years and they have always done a wonderful job. Highly recommend!

Dr. Michalk is an absolute Angel…read more I have known her for the past 24 years. Her calm, compassionate demeanor brings peace and comfort to my anxious heart. She has seen both of my fur babies - Milo and Donny - throughout their life from the puppy stage through their senior years. Her approach and interaction with animals is such a joy to see. She has a wealth of knowledge and I have a high level of trust and confidence in her ability to provide the best care. She truly goes above and beyond for her clients. She is Family. The staff (past and present) is so kind and patient. Avery, Linda, Meg, Roger, Kate, Amanda, and Celeste were there at the drop of a hat to answer questions about my fur baby. We also got the chance to know Chad and Lauren. We lost Milo to bladder cancer at the age of 13 on December 3, 2015. He no longer had a quality of life, so we made the difficult decision to send him over the Rainbow Bridge. I felt like I lost a piece of me that day. Dr. Michalk's Office was so empathetic and caring. They let us spend as much time as we wanted with him. If it hadn't been for Dr. Michalk communicating with other vets, Donny would not have received the wonderful Medical care at the facilities where he was admitted. It all began with a tooth root abscess. We were referred to Dr. Donnelly at VEI Plano. He was then referred to MEDVET and then VCA Specialty Hospital where he had, as recently as Mid-March, been receiving radiation treatments which were going well until last week. He was admitted to VCA on Friday morning, May 1st for low platelets, lethargy, and lack of appetite. Upon Friday's ct scan, it showed several tumors in his abdomen, spleen, and perforations in his colon. On May 1, 2026, we made the difficult decision to send him over the Rainbow Bridge, given his rapidly deteriorating condition over the course of that day. I am heartbroken.

Dr. Michalk and her team are great pofessionals. We've used CHAH for 20 years and they provide…read moregreat service and wonderful treatment of our pets.

We moved to Plano a year ago and this was our first choice for doggy daycare and we loved it right…read moreaway! Our dog Sugar runs to the door when we ask if she wants to go to daycare! We also tried their boarding service when I delivered my baby and had a good experience as well! The staff is very friendly and Sugar loves them all. I can't recommend them enough!

As a newer customer, I was not aware of all of the policies. When I arrived to get my two girls…read morebathed, they advised their bordatella shots were expired as they required updated Board to tell a vaccinations every six months. They were a couple months expired. I inquired as to why they didn't notify me because they notified me of another vaccination that was due, and they said it was supposed to be automated. It was missed and I was not notified prior to the appointment. It was two days before Christmas with company coming and I was less stranded. No accommodations, no alternatives, no solutions. I asked to speak to a manager and was advised that I could not. They gave me a card with an email address. I requested to speak to a manager so I could get it resolved so I can get them in but was refused. I guess management doesn't want to speak to clients. Icing on the cake is that my vet graciously got us in within 10 minutes of leaving the lodge, and when I called to advise that they were getting updated Bordetella vaccinations and asked if I could bring them back in, I was told no because their bather preferred for all the dogs to be there on time, even though it was them that pushed me out to begin with. I will not be returning simply for the poor, very poor customerservice aspect of their business.