Fantastic Dog spa. Gotta love the personal service. Homestyle boarding is a great conceptread more

From the owner: Luxury indoor dog daycare, grooming and boarding facilityread more

Clay runs the best boarding place ever. We have a big dog who's very emotional & there is no…read moreboarding place he's ever come home happy from until we found Clay. Every time we pick him up he's so relaxed and doesn't seem at all stressed! In fact, he comes home like he's been on vacation too! I'm so grateful for this because my dog can be tough to deal with. I can't say enough about this guy. He really cares for the dogs and his facility is dedicated to the dogs comfort. We will never go anywhere else.

We've used Clay a few times for daycare, and we plan to try out the boarding next week. Very close…read moreand convenient to my house and easy drop off/pickup and payment. Prices seem very reasonable/competitive. Clay is a great communicator through text and will even send the occasional video to let you know how your dog is doing. He's got an outdoor cam on his site, so you can sit and watch all your dog's antics you've got nothing else to do.

Maria is amazing! We are so happy to have found her for our Goldendoodle. She is very trustworthy…read moreand really cares for dogs. She does a little playdate to make sure each dog interacts well before she agrees to keep them, and that gave us such peace of mind. She sends daily updates with photos and videos to reassure us how much fun our pup is having while we're gone! Our little guy had some tummy issues, and she knew just what to do and even drove to our vet's office to get him some rx food. I am very particular about pet sitters, and Maria is the best! We've used her services in her home and also had her come. to our house to let our pup out.

Maria is the best! She has taken care of our Frenchie and Rhodesian on numerous occasions both for…read moredrop ins/walks and for overnights! She even took care of our Rhodesian when she went into her first heat cycle before a trip and could no longer be boarded at the training facility. Was above what we expected and saved us from having to cancel a family trip last minute. She's the best!

We boarded our Bernese Mountain Dog puppy, Drako, at Paw Oasis from August 1-10 and paid…read moreapproximately $930 for his stay and related services. A nail trim was performed on his final day. After pickup, we discovered bleeding around multiple nails, and Drako was limping and having significant difficulty walking. The following day, Dr. Peter Bone at Lewisville Animal Hospital physically examined Drako and documented in writing that "all toenails were cut beyond the quick and painful to touch." He further stated that, in his professional opinion, the toenail trim was too aggressive and was the cause of Drako's limping. Drako required veterinary treatment and pain medication, resulting in a $188.40 veterinary bill, and his limited walking continued for days afterward. Paw Oasis conducted an internal investigation, reviewed available footage, spoke with staff, and communicated with the veterinary office. To their credit, management spent considerable time reviewing our concerns and told us they provided additional training and observation regarding nail-trimming procedures. However, Paw Oasis ultimately declined responsibility, stating that no bleeding or discomfort had been observed while Drako was there or at pickup and that he had additional activity afterward. At the same time, Paw Oasis acknowledged that his nails may have been trimmed "shorter than was ideal" and later stated that the nail trim "may have left Drako's nails more sensitive" to activity after leaving. After their investigation was completed, I specifically requested reimbursement of Drako's documented veterinary expenses, a refund related to the grooming/nail-trim service, and an appropriate partial refund of the boarding charges. Paw Oasis declined those requests and confirmed that its final position remained a $20 account credit for the nail trim, which I declined. I understand that businesses need to investigate complaints. What I cannot reconcile is Paw Oasis's conclusion with the written assessment of the veterinarian who physically examined Drako the following day. Unfortunately, this experience and the way it was ultimately resolved eliminated the trust necessary for us to leave Drako there again. I'm sharing our experience so other pet owners can make their own informed decision.

I've taken my dog Jett to Paw Oasis for over 2 years. They've used him in marketing--on their…read morestorefront and online--without ever asking for anything in return. But when he was seriously injured under their care on April 18 (required sedation, stitches, and $1,400+ in emergency vet care), they showed no urgency or accountability. I wasn't contacted until almost an hour later. The explanation? "He may have run into the fence." I was told a claim would be submitted the next day (April 23). Three weeks later? No claim number, no adjuster, and no proof it was even submitted. After several follow-ups, their insurance rep admitted there was a delay--but no one took responsibility. No apology. No action. The same dog they proudly used in marketing meant nothing when it came to doing the right thing. Paw Oasis failed Jett--and failed me as a loyal customer. Pet owners: ask yourself how they'd handle it if your dog was the one hurt.

Always a good experience w these guys! Summer, our Great Pyrenees mix, has been boarded here…read moreseveral times w no issue. They send pictures and a report on her everyday during boarding and the employees are professional and nice. Thank you CC!

We sent our puppy here for two week training and the results were excellent. We had checked out a…read morefew other places in the area, and spoke with the owners about their training philosophies and observed their facility and training and went ahead with this one and we are very happy we did. The staff are all fantastic.

We absolutely appreciate The Dog Stop in The Colony! The owner and staff are great people. They've…read morebeen providing day care/boarding for our pups for about a year now, and every experience has been amazing. They are always so accommodating--even with last-minute boarding--which gives me so much peace of mind. You can truly tell they care about the dogs like their own. This Easter really meant a lot to us. When we picked up our dogs, each of them had their own adorable goodie bag with a plush toy, a cute bandana, and the sweetest little decorated treat. It was such a thoughtful surprise! But what really touched us was the Easter card they included--signed by the staff. That small gesture meant so much and shows how much heart they put into what they do. We also opted for the Easter photos, and they turned out so cute! They really go above and beyond--not just for the dogs, but for the families too!

I have finally found my groomer Kristi. I adopted 2 pomeranians 9 months ago. I have gone to…read moremultiple groomers and just wasn't happy with the results. I've taken them to kristi twice now and I'm very happy with the results. She's so patient with these fur babies. One of them is high strung and a very nervous fur baby. Kristi makes him feel safe. He doesn't come out shaking like he did with other groomers because he's giving her kisses. My other pom loves everyone but she has thick course hair. Kristi gives her a wonderful deep condition that makes it soft. I like that when I tell her what I want I get exactly that. They always look great. We are already scheduled for our next appointment in 8 weeks. Everyone I've met her is so nice. I love taking my babies here. Theyre very reasonable too. Plus if you book your next appointment the same day you pickup you get 10% off your next appointment. Go check them out.

I rarely leave reviews, but people need to be aware of what they're walking into with 2nd Family…read moreDog. This has been one of the most frustrating companies I've ever had to deal with. Every single time I tried to schedule a groom or boarding, there were issues. What should have been a simple process turned into a drawn-out, frustrating experience with poor communication and no clear answers. To make things worse, after multiple attempts to get something scheduled, they claimed they "didn't like my tone" and refused to allow me to make a reservation at all. I've never experienced anything like that. Instead of trying to resolve the situation or help a customer, they chose to shut the door completely. Customer service is where they completely fall apart. Responses are slow, often rude or dismissive, and there's zero sense of urgency or accountability. It genuinely feels like they don't value their customers. At this point, it's hard to tell if they even care about having customers at all, let alone new ones. Do yourself a favor and avoid 2nd Family Dog at all costs. There are plenty of other businesses out there that will treat you with respect and actually make the process easy.

My dog had a good time. He told me so himself. Actually, I got to see him on camera as he ran and…read moreplayed are just chilled with the other dogs. They care about the animals. They are in charge of recommend highly. I

Came to Texas to visit my sister and her family. Wanting to go out and explore and just have a fun…read morefamily day without leaving my baby girl Penny (chihuahua) behind I contacted Mr.Pit. I don't normally trust ANYONE to take care of my baby girl but my sister and brother in law highly recommended Mr.Pit and after some quick online research I decided to go with them. I was able to enjoy the day without having to worry about Penny being left alone or needing to go for a walk while enjoying time with our family. Thank you for taking such AMAZING care of our baby girl Penny. She doesn't trust people normally and the fact that she was belly up for you spoke volumes to this doggy mom! 5 STARS all around! Every city needs a Mr.Pit!! If you ever move to Florida let us know!

It's amazing what Mr Pit can do with these dogs! One afternoon and the dog he was working with was…read morefollowing his commands!! An amazing asset to the dog lovers community. Please drop by and see what he's doing for mans best friend!

Looove this place. Owner is wonderful and accommodating, knows a lot about cats. The place is cats…read moreonly, which I like - - a lot of boarding places, cats are the after thought. Each cat gets its own room with tons of vertical space and a bed! It's so cute and wonderful. Honestly, my cat seemed happier here than when I left him in my house with a daily. They pay so much attention to the kitties here! It gave me so much piece of mind to have a good place.

I can't say enough wonderful things about Aristocats! It's a clean, family-owned facility with a…read moretruly friendly and knowledgeable staff. Each member of the team is a wealth of knowledge when it comes to cat behavior, and they treat every feline with patience and understanding. My cat, Jed, always looks amazing after his grooming appointments -- his coat is soft, shiny, and he smells wonderful! I love that they never use anesthesia; instead, they communicate with the cats and give them all the time they need to feel comfortable. After each visit, I receive a detailed report on how Jed did, which really shows the care and attention they give to every pet. They also offer cat boarding, and I wouldn't hesitate to trust them with Jed anytime. Aristocats is truly a gem for any cat owner looking for compassionate, professional care!

Very friendly and affordable. Just moved and needed a groomer. They did a great job! Ladies were…read morereally welcoming and kind.

Our dog has behavioral issues - he isn't aggressive but is terrified of EVERYTHING and has been…read moresince we adopted him from Operation Kindness due to the trauma he experienced prior to his arrival there. The owner and I texted back and forth to go over what needed to be done and they opened the salon early so he could be on his own while we were dealing with a blowing coat that just wouldn't stop. He was fine and handled everything quite well and they avoided doing anything that involved loud noises and distractions and said he was extremely well behaved. The only issue was in the process - and it was a lot longer than what Petsmart does when our previous dog used to get his furminator treatments as he also blew coat (apparently they're distant relatives according to Embark!) and since Radar shedding so heavily that it took quite a while for them to remove all the extra fur without being able to vacuum it off him due to the noise, so likely in the process of getting most of it out with a rake his hair got cut a bit and felt kinda spiky for a while (still better than when he was blowing coat though) and his thin-skinned practically hairless belly near his hind legs got a small scratch with the rake - no big deal and easy to treat. They are very accommodating and the next time he needs to go to the groomer as opposed to being done by us at home we'll be bringing him back as he can't handle Petsmart like our last dog and is over 70lbs but the price was only slightly higher but with more focus and attention on Radar's special needs. I really appreciated that. It took longer than the estimate I was given but that is likely due to drying time and how long they spent removing as much loose fur as possible as opposed to spending just 15 minutes with a furminator. If a rake is needed, a rake is needed. Also he came back with beautiful nails but unfortunately the grooming process - and this happens at home too - caused his Balanoposthitis to act up and require medication for a bit. If you've never groomed a dog yourself you might blame groomers for these sorts of things but seeing as I used to do it as a part time job myself back when I was able I know how things go. Apparently all he wanted to do during his grooming session was the same thing he does to us and to his vet techs - give kisses the whole time. I highly recommend this place if you have a very skittish dog, or a larger breed, or both - just make sure you make the arrangements properly and you will be taken care of. I wish he hadn't needed the rake, or that the rake they used wasn't sharp enough to cut his hair or skin, which is why I'm giving 4 stars instead of 5, though in reality I would give an A- if I could grade that way - but that is an issue of tools available or chosen to be used out of tools available considering his temperament.