I took my dog Hera for boarding 2 weekends in a row. This was our first time and it was great…read moreexperience. The staff is very nice and appreciate them watching my dog. I can view her on the webcams which I do like about Dogtopia. Thanks to everyone!..

My old lady Nikki has been coming here for almost a year now, the staff is absolutely lovely and…read morethey love my girl almost as much as I do. I highly recommend this facility, as it is reasonably priced and very well maintained!

We went out of town for 6 days and we left our special most beloved Stevie (German Shepherd) at the…read morePup Shack. Leaving her was hard enough but leaving her for long was very tough. Needless to say I was a nervous wreck about leaving her. The whole time we were gone, I received pictures and videos showing how happy and playful she was. I could tell they actually loved her because she showed it in the videos they sent. I cannot thank them enough. She came home happy and healthy looking like she had the best time. I won't leave her anywhere else after this experience. Thank you Pup Shack, you allowed our family the opportunity to relax and enjoy our vacation KNOWING she was well cared for. Much Love from Stevie and our family!!!

Pup Shack is a great boarding and day care business. When I was on vacation I received several…read morephotos of my dog. The facility is awesome and my dog really enjoyed his stay. I'll definitely use Pup Shack again.

Clay runs the best boarding place ever. We have a big dog who's very emotional & there is no…read moreboarding place he's ever come home happy from until we found Clay. Every time we pick him up he's so relaxed and doesn't seem at all stressed! In fact, he comes home like he's been on vacation too! I'm so grateful for this because my dog can be tough to deal with. I can't say enough about this guy. He really cares for the dogs and his facility is dedicated to the dogs comfort. We will never go anywhere else.

We've used Clay a few times for daycare, and we plan to try out the boarding next week. Very close…read moreand convenient to my house and easy drop off/pickup and payment. Prices seem very reasonable/competitive. Clay is a great communicator through text and will even send the occasional video to let you know how your dog is doing. He's got an outdoor cam on his site, so you can sit and watch all your dog's antics you've got nothing else to do.

I almost hate to leave this review... only because they're already so busy, and once everyone knows…read morehow wonderful they are, they'll be even busier! But they truly deserve it. We absolutely LOVE this place. We have two dogs (puppies) with completely different personalities. One came in very scared, nervous, and afraid of almost everything. Since going here, we have watched him slowly come out of his shell, become more confident, socialize with other dogs, and actually have FUN. Seeing that change in him has meant so much to us. Our other dog is the complete opposite--he is Mr. Social! The minute he realizes he's going to daycare, he runs to the door and can hardly contain himself. He absolutely loves being there. What I appreciate most is how attentive the staff is to each individual dog's personality. They don't just throw all the dogs together--they really seem to understand them, match them with dogs they'll do well with, and make sure they feel comfortable and happy. The people there are also incredibly kind, caring, and as flexible as they can possibly be, especially considering how popular and busy they are. And honestly, I completely understand why they're so popular--they're that good! I also LOVE that they offer extra enrichment activities to keep the dogs entertained, engaged, and stimulated instead of just having them run around all day. We plan to use them for over night so we wanted them in daycare to get use to the place ..we travel for work a lot and need overnight stays , and I feel so much better knowing my dogs are with people who genuinely care about them. I can't recommend them enough.

It's very unfortunate because this was our favorite place to take our labs. When it was Woodland…read morePark they took such good care of our fur babies. We just picked up our 12 yr old lab. No one was at the desk and I stood for 15 minutes looking around. The son couldn't be bothered to pause scrolling on his phone and a lady was on the phone in a different office. When he finally brought our dog to us my 3 and 7 yr old kids had to point out that she had deep wounds on the top of her head. They let us walk out the door without saying anything at all. I brought our dog back in and they acknowledged saying they knew about it and that she wanted to play with a dog in the next run and was rubbing her head on the shared fence. It was known for a couple of days but I never received so much as a phone call nor did they relocate either dog, if that's even what actually happened. The placement of the wounds does not match up with what they claim. I took our dog to the vet and they agreed the wounds do not make sense with what they claimed. They had to shave the top of her head to prevent infection and the wounds are significant. Please do not trust your animals with this company. We are now out an extra $100+ for the vet and have had to cancel additional plans while she heals at home.

Hands down Dr. Moore is a very good doctor, very kind and sincere. I am so glad I brought my dog…read morehere, pricing is reasonable and whole team is very nice, Thanks.

Great reliable veterinary team! Our puppies have been going here since we got them, and have been…read morehappy with the care.

My dog, Miss.Maple, loves playing with her friends at Bark. I love the staff, a great bunch of…read moreladies who genuinely love the dogs. Miss. Maple has been going to daycare once or twice a week for over a year and is exhausted when she gets home from playing, that's a good thing. I only wish they would invest in cameras so I can see her playing sometimes. The staff will send pictures when I request them. My dog is 2 and I have never seen her play with another dog. Haha

Well, I did prior love taking my dogs here. My last visit in April 2026 my dogs stayed overnight…read moreseveral days, asked for a groom was not done, they did not get a full groom, my dogs did not poop until 2 days later, that was not normal, was not getting feed properly. I raved about this place months before, what has changed, I really do not know. These are my babies and I want them comfortable & taken care of when I am out of town. Very disappointed in April.

The person that responded is not the owner. The owners name is Janet. Continuing to not take…read moreaccountability or refund us is typical of this business. Additionally, we requested our digs medical records and they will not provide them. On the morning of our appointment, we dropped our dog off at 8:00 a.m. for grooming. We were not informed at that time that grooming would not begin until approximately 2:00 p.m., nor that he would remain crated the entire day. We picked him up at 4:00 p.m. Our dog is a recently adopted rescue who suffers from severe anxiety and abandonment issues. We have only had him for approximately three weeks. The veterinary team at McKinney Animal Hospital is fully aware of his background and emotional condition, as we brought him in for a veterinary visit immediately after adopting him. Given this knowledge, it is extremely concerning that he was left in a crate all day without food and separated from his family for an extended and unnecessary period of time. Had we been informed at drop-off that he would not be groomed until 2:00 p.m., we would never have left him there for that length of time. In addition to the prolonged crating and lack of feeding, our dog was completely shaved. While he did have some matting, I had already removed several mats myself, and there was no justification provided for shaving him to the extent that they did. When we arrived to pick him up, we were genuinely unsure whether the dog presented to us was ours. His appearance had been altered so drastically that he looked like a completely different dog. He was also acting extremely timid and withdrawn, as though he did not recognize us. The entire experience was heartbreaking. When we expressed our disappointment and concerns, the manager on duty, Pamela, brought the groomer into the discussion. While we were calmly explaining that our dog has anxiety and abandonment issues and that he should not have been left crated all day, the groomer responded by stating that it was "probably because of us" that the dog has anxiety and abandonment issues. This statement was inappropriate, unprofessional, and deeply disrespectful. Although the manager immediately told the groomer she could not say that, the damage had already been done and the situation unnecessarily escalated. Throughout the conversation, there was no meaningful ownership of the situation. Instead, we were told that we had authorized a complete shave, which we absolutely did not. If we had been told that shaving him entirely was the only option, we would have declined the service and groomed him at home. Additionally, we were required to purchase flu shots and a fecal test before grooming could be performed, totaling approximately $120. The overall bill was approximately $250. When we requested a refund for the grooming service due to our dissatisfaction, we were offered only 10% off and a $60 credit. A credit is not acceptable, as we will not be returning. Given the circumstances, this resolution is inadequate. The lack of communication, disregard for our dog's known anxiety issues, prolonged crating without food, drastic grooming without proper consent, and the unprofessional and disrespectful behavior of the groomer reflect a serious failure in customer service and animal care standards. Due to this experience, we will not be returning to McKinney Animal Hospital. I urge other pet owners to carefully consider their options before entrusting their pets to this facility for grooming services. The manager Pamela and the owner Janel took no ownership or accountability for how our dog was handled nor their disrespect or unprofessionalism of their dog groomer. They simply did not care.

We love the vets here. Truly top of class…read more But, the practice overall has so clearly become a "profit first" business. It's appalling and absolutely unacceptable. EVERY single interaction is them pushing unnecessary services that are obscenely over priced. Even the vets will quietly tell you about more reasonably priced services, to seek out. That tells you a LOT about the management. Clearly the new owners had one thing in mind. Cash profits over animal care.

These people were amazing. We had trouble finding boarding near us for our great Dane puppy who…read moreisn't fixed yet and they moved things around and made it happen. They were a lifesaver because we had an overseas trip and they took great care of our pup. He came out happy and healthy and I couldn't recommend them more highly.

They could not manage my dogs diabetes. I have moved her to a clinic that is 1/4 the price of perky…read morepaws and the doctor there has leveled my girl out perfectly IN TWO VISITS with the best and most professional care. I have litterally spent THOUSANDS AT PERKY PAWS from May to Oct...They also mis diagnosed our beloved Pitty Rigby for two months Robbing us of precious time with him instead of helping to make him confortable...we didnt know he had stomache cancer! The most wonderful people at McKinney Emergency Vet Clinic diagnosed him in 1 VISIT! The anger that rises up in me is immense. Our poor boy suffered bc of them and their mis diagnosis and their constant need to upcharge this and that! What's funny is years before I had given Dr. Farmer a horrible review at her OLD LOCATION on Yelp. She had seen my Basenji once ...he had Fanconi...she said I needed to put him down and was HEARTLESS towards my baby...I swore I would never return...years later I unknowingly ended up back there not knowing she was the owner. When I found out it all made sense. People will make their own decisions on who they choose to care for their beloved Fur Babies...but please if you read this STAY AWAY FROM PERKY PAWS!!! They are purely money hungry and I can post any and all receipts and insurance claims and mis diagnoses to prove it!