Employees have been so helpful loading my big pup into my suv when it was time to go home. I don't…read moreknow what I would have done without them. Brodie loves Camp Bow Wow, it's his home away from home and I couldn't be happier!

IF YOU HAVE A SHORT NOSE PUP, I RE-PEAT......IF YOU HAVE A SHORT NOSE PUP DO NOTTTTT TAKE THEM…read moreHERE!!!! They do not care for them, or look after them like they should. We have had a wonderful experience at Camp Bow Wow up until about 6 days ago, and we will NOT be returning. I dropped my French Bulldog off at daycare around 9am and picked him up around 2pm. Upon arrival, they brought him out and I noticed he was panting and breathing way harder than normal. I had never seen him breathe like this before. I was scared and asked the female staff member if she could bring out some water. She brought him water and then ended up bringing him a fan and wet towel to wrap him up in. I told the staff members that I was afraid he was over heating and going to have a heat stroke. They seemed unconcerned about it, and acted like this was normal since he is a frenchie. They never called me to inform me that he was over heating, and they didn't bother to take his temperature when I picked him up either. This is my biggest fear with having a short nose pup is him dying from a heat stroke. I ended up taking him to the emergency vet. $1,300 later ...they had to do blood work and hold my baby in an oxygen tank for 12 hours. The medical report showed that his temp was higher than normal and he was also dehydrated. I called the camp and emailed 4 TIMES OVER THE LAST 6 DAYS with no response from the camp director. I told them I wanted to see the tapes time stamped with how long he was playing in the out door yard. They claimed he wasn't outside at all and that he was "playing too hard" which I call BS. My dog lovessss being outside. Also, they say that the indoor play area is 74 degrees at all times but they leave the door open all day long. How is it 74 degrees if yall leave the door open all day long ? I have attached 2 pictures below. One) With the door being left open and my baby is in the orange collar. Two) With my baby in the oxygen tank at the emergency vet. He was also with the big dogs all day. If y'all noticed him playing to hard and getting exhausted why didn't y'all move him with the smaller dogs? A 45 pound frenchie doesn't need to be left with bigger dogs. I have requested compensation and the name of their insurance company. Camp Bow Wow, do something about this and make this right and I will change this review. This was completely unacceptable. We both know what happened here, and it was negligence on your end. I'm EXTREMELY concerned about all the other short nosed pups that you guys have in your care. Had I picked my dog up a few hours later he would have been dead on your watch!

I rarely leave reviews, but people need to be aware of what they're walking into with 2nd Family…read moreDog. This has been one of the most frustrating companies I've ever had to deal with. Every single time I tried to schedule a groom or boarding, there were issues. What should have been a simple process turned into a drawn-out, frustrating experience with poor communication and no clear answers. To make things worse, after multiple attempts to get something scheduled, they claimed they "didn't like my tone" and refused to allow me to make a reservation at all. I've never experienced anything like that. Instead of trying to resolve the situation or help a customer, they chose to shut the door completely. Customer service is where they completely fall apart. Responses are slow, often rude or dismissive, and there's zero sense of urgency or accountability. It genuinely feels like they don't value their customers. At this point, it's hard to tell if they even care about having customers at all, let alone new ones. Do yourself a favor and avoid 2nd Family Dog at all costs. There are plenty of other businesses out there that will treat you with respect and actually make the process easy.

My dog had a good time. He told me so himself. Actually, I got to see him on camera as he ran and…read moreplayed are just chilled with the other dogs. They care about the animals. They are in charge of recommend highly. I

Hands down Dr. Moore is a very good doctor, very kind and sincere. I am so glad I brought my dog…read morehere, pricing is reasonable and whole team is very nice, Thanks.

Great reliable veterinary team! Our puppies have been going here since we got them, and have been…read morehappy with the care.

Last night our dog started coughing loudly. It started after taking her in to get groomed 4 days…read moreprior. Looking it up online, I suspected Kennel Cough. This was our first time here. They were able to fit in right away in the morning. The staff are very friendly. The Veterinarian staff were equally friendly, knowledgeable, and confirmed my concerns. We were in and out in no time with peace of mind.

This is hard for me because in the end we had to put our precious baby to sleep but Dr Mane and Dr…read moreFuller were incredible they did not push thousands of expensive test but took things in steps doing x rays and procedures as needed Dr Fuller knew and was able to dx the problem almost instantly upon examining our baby. The day we brought her in bleeding from her eyes and nose the entire staff was so compassionate and professional Dr Fuller explained the euthanizing process and showed great compassion during and after the procedure if my heart ever heals from this and we get another animal Crosstimbers will be the only vet clinic we would trust. Thank you

Clay runs the best boarding place ever. We have a big dog who's very emotional & there is no…read moreboarding place he's ever come home happy from until we found Clay. Every time we pick him up he's so relaxed and doesn't seem at all stressed! In fact, he comes home like he's been on vacation too! I'm so grateful for this because my dog can be tough to deal with. I can't say enough about this guy. He really cares for the dogs and his facility is dedicated to the dogs comfort. We will never go anywhere else.

My dog winston has anxiety about new places and thrived here. Clay makes such a great environment…read morefor these dogs, I can tell he truly cares about them and makes sure they're very cared for! It's an awesome set up. Thankful I found this place!

Digg Pet Resort has been such a great find for us. Birdie goes for daycare and boarding, and I…read moretruly never hesitate when dropping her off. They run a very thoughtful program with temperament evaluations, well managed playgroups, and built in rest time so the dogs can reset. It feels calm, structured, and safe. Birdie is always excited to go and comes home tired and happy. I also really appreciate the option to add a bath before pickup after boarding. We've tried other places nearby, and this is the one we trust.

Wedge might actually love Digg Pet Resort's day camp more than he loves us -- and honestly, we get…read moreit. From the moment we dropped him off, our mini Goldendoodle was buzzing with excitement, like he'd just been invited to the Met Gala of dog parks. The staff greeted him by name, and by mid-morning we were already getting photos of his goofy, smiling face mid-zoomie. Every update looked like a scene from a "dogs living their best lives" commercial -- sunshine, new friends, and that signature doodle grin that says I'm thriving, please don't come get me yet. The place is spotless, the vibe's upbeat, and the team clearly knows how to handle a mix of wild energy and cuddle breaks. When we picked him up, Wedge gave us the "I had fun, but I'm too tired to move" look -- the holy grail of dog parent satisfaction. If your pup needs play, care, and a full-blown serotonin boost, Digg is the spot.

Unfortunately the communication between the staff and the doctors that run the clinic has declined…read more Several issues the past few times when boarding. They do not document communications and charge for services that are not needed. Very disappointed in the service at this stage and now have to find another vet.

Took care of our dog and stayed after to help us find the right location. They stayed concerned…read morethroughout the process and were extremely helpful.

It's been 6 or so years since we first arranged a stay for our puppies at Rover Resort in Mckinney…read more We have 2 Yorkies and we always use a resort for their stay while we are on vacation. Other places, don't have the attention, facilities, and in many ways, personalized attention we receive at the Rover Resort. We leave them with the peace of mind that they will be treated as guests at the resort and not just as another boarding place. The staff is amazing, they are customer oriented, respectful with their guests and owners and overall, you can see and feel their goodwill and commitment to ensure our pets have the best experience. Our puppies are now much older, and they are treated with love and care. As long as we are allowed to enjoy our puppies, we will have them stay at Rover Resort. This way, we can enjoy our vacation with peace of mind. They really are the best of the best.

Rover is the absolute best! We board our cat here whenever we go out of town. The workers are…read morefriendly, professional & true animal lovers. The kitty condo is perfect ~ our cat has a playroom and her own litter box and bed. They make pick up, drop off, and payment beyond easy. So happy I found this place and will continue coming back again & again!

We took out pup here this morning after he was injured. We typically go to EasyVet in Melissa which…read moreis only a 5 minute drive for us but they were closed today. It is such a freaking bummer that our pup got hurt but we are so thankful to find this place. They were so welcoming and you can really tell they do care so much about their furry patients. We had such a good experience we are going to be driving out of our way to come here for all our pets needs. No shade towards EasyVet but CityVet in McKinney is on another level.

Dr Rodgers, at City Vet of McKinney off of W University, was excellent. She gave my senior Yorkie…read morethe most comprehensive yet gentle exam we have experienced so far. I am new to the area and needed a good Vet. I have found her. Princess, at the front desk was very helpful and the cleanliness of the facility was an added bonus. Thank you, Dr Rodgers and staff.

Melinda and staff are amazing! I have a small maltipoo who is five. She handled him with such care…read more His coat was shiny and his cut was gorgeous. I highly recommend!

I was recommended to this place by one of my friend's who owns a goldendoodle. I dropped my puppers…read moreoff at 6:50 AM and she was done before 11:30 AM. The staff was kind and her groomer gave me tips on how to properly groom my pom for future sessions. Needless to say, I will have to come back after this first visit. I am satisfied with my pom's look!