My husband and I were looking for a turquoise conure and were skeptical of buying one at a bird shop but the bird was super healthy,loved, and taken care of ! there were 2 men at the counter and they were both very knowledgeable of birds and their needs, they recommended certain types of toys,feed,etc. We did purchase the bird about 6 months ago and she is happy and still doing well! :) when you purchase a bird they give you an envelope with everything you could possibly need to know about the bird and they gave us a card with vet info on it for yearly checkups. Very kind people who seem to genuinely care about the state of their birds, they even did a check-in call after about a week to make sure everything was going smoothly read more

Kookaburra Bird Shop - the turquoise conure : fig! - Pet Sitting Near Me - Carrollton, Texas

Chris and John were very gentle with clipping and trimming my crazy electus male and female. Chris is extremely knowledgeable of their species and runs a very well stocked shop. I will be driving from Dallas in the future for him to clip and trim my birds as well as boarding. My birds are like my children and only trust a handful of folks to interact/care with them due to their species being so delicate compared to others. read more

Kookaburra Bird Shop - Beaker and Kermit - Pet Sitting Near Me - Carrollton, Texas

We moved here from California and we have a very old parrot. We needed his nails trimmed. OMG we learned so much about our bird from these guys. They are so helpful and knowledgeable. I would recommmend them to anyone!!!!! Clean store! read more

The man with dark curly hair and glasses has absolutely no people skills what-so-ever; he barely acknowledged me and my wife's existence as we patiently waited for someone to address us. He actually prioritized a phone call over walk-in patrons. Anyway, they boarded our parakeet over the weekend, and during our visit to pick up our bird -- we kindly asked the man with dark curly hair and glasses if he could please take our bird from their cage and place her in our carrier for us -- because we didn't want to risk our bird getting loose and flying around the store. After letting out a sigh -- he grabbed our bird and dropped her carelessly into our carrier, which it made a "thud" sound. We did not appreciate that at all. Our parakeet is considered family, but to him it was just a nuisance. This place needs to seriously work on their customer service skills -- as a former customer of this establishment, I did not feel welcomed (I actually never feel welcomed here), but how he handled our bird was unacceptable and probably why we would consider never coming back here. I rather rely on the kindness of a neighbor to watch our bird next time than bringing her to Kookaburra again. read more

I was looking to change the perch/toy setup for my African Grey's main cage and found this place through searching Yelp. They have a fantastic selection of toys, including puzzle/foraging toys which are perfect for keeping a big brain african grey entertained. The staff was pleasant and friendly, store was tidy, and all of their birds looked healthy and happy. Their prices aren't ridiculously overpriced like most chain pet stores. We got some perches and toys for our bird and would recommend Kookaburra to anyone looking for good quality cage accessories for their feathered friends. read more

Very knowledgeable. They have a wide variety of birds and supplies. Very affordable boarding. Small friendly staff.

If you want a shop for birds with workers who love and care about birds look no further. This place is filled with any kind of treat, toy, cage, or item you need for your feathery friend. The workers here are very informed on how to handle birds and will happily hold your hand when it comes to taking care of them. I adopted my first cockatiel from here and the owner ran me through each and every step on how to take care of them through feeding and cleaning to what temperature he likes. If you have any questions about birds these guys know the answer. You can tell from the personality of these birds that they are raised correctly in a friendly environment. Each bird in that shop has colors that pop. The birds here are treated correctly no questions asked. read more

Kookaburra Bird Shop - My new friend I took home! - Pet Sitting Near Me - Carrollton, Texas

My first experience at Kookaburra was great. I chatted with John who is library of Congress of all things birds. It's a charming shop that offers tons of accessories and supplies, and the choices of birds was great. I purchased the cutest Parrotlet the world has ever seen and I couldn't be happier. Do yourself a favor and check it out. I'm even on a waiting list for upcoming birds. read more

Kookaburra Bird Shop - This is Maria. - Pet Sitting Near Me - Carrollton, Texas

Brandon and Jessica were extremely helpful and answered all my questions towards exchanging my purple pillows. Loved the vibe the team had, very friendly. Thank you guys! read more

Compassionate, educated in details of caring for Macaws & other Birds. Staff & Manager listen to you . You can trust this business. read more

Great staff...always helpful and full of energy. If you are needing care for your feathered family members, this is the spot to flock to!

I absolutely loved it! I'm completely obsessed with birds and I have 5 parakeets but I got to hold a baby blue throated macaw and oh my gosh I wanted her so bad!!!! If only I had $7,000 . The woman there was really nice but we did get to experience the guy with dark curly hair and glasses and Im 14 and I was just saying I really wanted that macaw and he was telling me that it wasn't a good idea for me because I was going through too many changes in my life, even though I informed him I'm homeschooled and don't plan on going to college then he told me that's a bad thing too because birds need to learn to be independent. Idk he was just a little different. Not stopping me from putting 5 stars lol. Anyways absolutely beautiful store there were so many birds and toys and it's pet lover heaven lol. read more

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Such a lovely place, staff was kind. I got my bird from here and they took such good care of it before I got it! Love love LOVE!!

The store has really good supplies and has everything you need when you get your bird. There are flight cages, pellets, treats, perches, play-stands, toys, and even a couple bird you can buy like budgies and cockatiels. The staff member was nice and helped us look for what we needed. This bird store is really good and it met my expectations. If you're looking forward to buying or adopting a bird then you van find everything that you need there. Some things that are necessary for good bird care cant be found in normal pet stores like Petco and PetSmart can be found there including bird harnesses and foot toys. Im looking forward to visiting Dallas again and visiting Kookaburra again! read more

First, the store has a lot of great things for birds. If you can go in, buy what you need, and not talk to the owner, you're in great shape, but our experience with him was not pleasant. We were talking to a young boy who was holding a cockatiel, sharing some of our experience with our 19 year old cockatiel. We were having a great conversation, and the boy said the bird was too young to be sexed. We told the boy our vet had flipped our bird over and done a physical exam when he was young and had determined he was male. Well, the manager (or owner) was up in the balcony office and I guess he took great offense at that, because he looked over and said (exact quote), "That's witchcraft!" and proceeded to tell us all how it was impossible to tell the sex of a bird that way. Seriously, who hears a customer say something that they disagree with, and then publicly shames them in front of the entire store? While he may not have intended to shame, he could have nicely come downstairs and said something like, "I overheard you and wanted to say some people don't think you can tell the gender of a bird by physical examination" or something gentle like that. Sticking your head over the balcony and saying, "That's witchcraft" is rude at best, and shaming at worst. While he may be very knowledgeable about birds, I'm pretty sure the vet at the bird hospital is also knowledgeable and there must be differing opinions. Like I said, great supplies and lots of awesome birds to buy, but I would really prefer to spend my money where I won't be humiliated in public. read more

July 2020 update: We are still 100% positive about Kookaburra! We just had to board our two birds for a month due to emergency repairs in our home with construction & painting. We never once worried about the care they received; the daily videos really kept us informed, if not a little worried that the birds may just like Chris more than us (ha ha). Best selection of food, treats, toys and supplies. We love Kookaburra! read more

If you are looking for a knowledgeable bird place this is it. They don't just try to sell you a bird, they educate you on specific types of bird, their personality etc. read more

Birds shops with knowledgeable staff are extremely rare. If you live far away, this shop is definitely worth the travel. It's clean, stocked, and you can see that the birds are taken care of. The staff will provide you with resources if there is anything that you need. Truly the best bird shop I've ever been in. read more

Everyone is so friendly, professional, and knowledgeable. Can't wait to bring home our baby cockatiel!

I kennel my dog there regularly. You may wonder how a bird shop can function as a kennel, but it's the best experience for my dog. The advantage is they have a small kennel operation, so I know my dog is getting individualized attention. And the emails and picture they send prove it. They've also included an outside yard. The staff are wonderful and give personal attention. Most importantly, my dog sprints, SPRINTS, inside when I drop her off. That's all the proof I need. Best decision you can make for you and your dog! read more

Okay, this review is long over due! When I first got my parrot, I didn't know a lot about nutrition and had a ton of questions. I went in to look around and a very friendly younger man answered all of my ANNOYING inquiries! Seriously, I followed this poor dude around asking (probably stupid) questions for hours and he was so polite, informative and knew his stuff. The lady who checked me out (owner, I think) gave me veterinary referrals and advice on switching my birds food the right way. Also worth mentioning is they have this cool section of toy 'pieces' you can buy (cheap) to build your own bird toys. And I also got a thank you (handwritten) letter in the mail and a coupon after my visit! They are awesome for new bird owners or veteran bird owners looking for a good, reliable shop. Thanks kookaburra and to the dude who never once got annoyed by my two hour question session!! read more

I found this gem last week and have already been back for a second time! It's definitely an experience; you walk in and are immediately greeted by a good 15 or so clan of birds in the middle of the store. If you're a bird person like me, then this is heaven. They are the goofiest creatures and are fascinating to watch. Kookaburra has a wide selection of toys, feed, cages---basically everything you'd need to care for your bird AND their prices are cheaper than Petsmart! I also appreciate the attention and time the employees give to each customer. It is totally worth the 20 minute drive from my house. If I ever need to board my baby, I will take them here. read more

I cannot praise this place enough! I love this place my dog love it too. Everyone is really polite and always they work around of my my crazy schedule. Now they send me daily pictures or videos of my dog plus fenced back yard. WHAT ELSE CAN I ASK? Great prices they have those too. Thank you read more

This is really a full-service bird shop with boarding available, food and toys and a few cages for sale. There are even some homemade toys, which I'll be interested at looking at more in depth next time we are there. Fun to look at all the birds for sale. Such amazing parakeet colors. read more

Great pet shop specializing in birds. Wide variety of supplies, good prices and knowledgeable people. We became unexpected "bird parents" when a parakeet landed on the stairs outside of my office. I was super grateful for the support and coaching from Kookaburra so that we could care for our new pet. What a great resource! read more

This place is wonderful when it comes to the care of your feathered family member(s)! They offer a wide range of foods, toys and they do trims for claws, beaks and feathers. John is very knowledgeable about birds and I find myself learning a lot from him. I had shared some information about issus I was having with my cockatiel and he recommended a food to try as well as some extra care tips. I purchased the recommended food, followed his care instructions and I found I had a different bird on my hands. She became more active and the appearance of her feathers improved a lot! I had noticed my parakeets acting different than normal and asked John about it. He put my mind at ease by explaining why they were acting as they were and even recommend a toy that would help with some of the behavior. I purchased the toy and the love it!; I have purchased two and need to get another soon. Any time I take my "kids" in to get their claws trimmed, they are always handled with care and that's very important to me! I feel very comfortable with my birds in their hands. You'll need no other place for your birds care once you visit Kookaburra! Be sure to hold Miranda too! read more

We first discovered Kookaburra Bird Shop about four and a half years ago, and since Then we have three wonderful Parrots added to our family. Each member of the staff have and are extremely knowledgeable and helpful. We recently boarded our Parrots, two Boxers and our bearded dragon with them, they were all taken care of with excellent care. I highly recommend them. The place is clean, the parrots are happy. If you own or are considering of owning a parrot it is well worth a stop in to visit. You can even get a picture with Miranda! Thank you to the staff at Kookaburra Bird Shop for helping us we are HaPpY Parronts! As a result! read more

The staff are amazing. Highly recommend anyone looking for a bird as a pet to speak to these folks first. It is a huge commitment and they will tell you what you need to hear. We bought our Bare Eyed Cockatoo from them in 2015. He was a baby and we have grown to love his antics and personality. The folks at Kookaburra are experts. They have a great supply of toys, food and accessories for birds of all sizes. read more

We got our bird here, mostly because of their vast amounts of knowledge that they have about birds. The go to great lengths to raise the healthiest, happiest birds, and they are more than willing to let you hold the birds and answer any questions. read more

I'm still recommending Kookaburra! My wife and I have been taking our cockatiel here every time we need to board him, there is really no other place like it for your bird. He loves it there! I highly recommend them! read more

Had made reservations to board my dog for a week and planned to use a Groupon to save a few bucks from our usual place. Arrived before they opened to drop off and walked my dog back to find a small room full of crates. There are no runs. Decided it would be cruel to leave her in prison for a week. Definitely going back to Toothacres from now on. Staff was very nice and understanding though. They're a bird shop - not a kennel. read more

I will always recommend Kookaburra. The store is clean, the birds well cared for, and the staff is knowledgable. I appreciate that they are very selective about the birds sold in the store and also help the local parrot rescue with donations and hosting events. I have not used the boarding service, but I would trust my animals in their care. read more

Edit: I see Kookaburra finally ventured onto the big world of Groupon for pet boarding, wow! So I thought it'd be an appropriate time to edit for any of my fellow Grouponers. I *would* recommend Kookaburra for pet boarding even though I'm not particularly fond of an employee there. Why? Because I get the sense that he is more of a pet person than a people person. The employees here really do put their heart into this business as I already stated. I would trust them with mine. ------------------------- Kookaburra you could have gotten 5 stars if you didn't have that pesky male employee that loves to breathe down my neck every time I come here. I have a large network of pet lovers in my circle & I've actually heard other people mock him...he makes us feel uncomfortable. Anyways, allow me to explain why I awarded 3 stars instead of 1. There are not enough exotic pet shops in Dallas, parrots included. It is so nice to be able to come here & hold a macaw. They are expensive...but when you're looking to purchase a pet that might very well outlive you - it's sort of an investment. Also - the employees *do* put their heart into this shop. It's clearly not for the $$$ as I can't see much of a profit being made off such a small niche as this. They know their stuff & can help you if you ever have any problems. read more

I do not currently have birds anymore. However, when I did, Kookaburra was always the ONLY place to go. The staff is very knowledgeable and the store is clean and well laid out. And birds EVERYWHERE, it is an amazing store. If you have birds of any type, I can not recommend them highly enough. read more

Poor service.I was in there for at-least 20 minutes and know one asked me if I needed help or if I had a question about anything.The second time I had questions about a some birds and deciding which one I wanted to buy,talked to me as if was ignorant on birds.Will not be returning read more

I cannot praise this place enough! I purchased my baby Green cheek conure from the store about two years ago and ever since, they have been nothing but wonderful to deal with. I always board my bird here because I know he will be well taken care of. On top of that, John, Chris, And Michelle are so friendly, helpful and caring I will drive the 30 minutes to buy supplies with them. This is a stellar example of why local businesses should be valued and supported in our community. Great work guys, you have a loyal customer in me! read more

I love this place because they hold themselves to a very high standard, especially where the exotic bird community is concerned. They offer a variety of tutoring and training for owners and their pets to address behavioral issues and concerns, ( ive never used these services but i like that they're available) they have an incredible selection of toys and accessories, and they carry all the right food at reasonable prices. they're also involved with local parrot rescue and adoption facilities which i think is great!. My parrot goes here semi-regularly to get his nails and beak trimmed and these guys are exceptional at handling him. we've also boarded our eclectus here for about a week and were extremely pleased with it. they took great care to see that he was well fed and happy. occasionally they have deals and specials for routine trimming, toys or food depending on the time of year so be sure to ask whats available. their experience with parrots shows, check them out! read more

We had a great birthday party for my niece. She loved it and so did the guest. Thanks Kookabura Bird Shop read more

My go to for supplies/toys for my birds! Always a treat to see the birds in the store as well.

This shop is awesome!!!! They really know birds and how to help with anything! I just got a really great new cage from them that prevents seeds and feathers from going everywhere, the owner also was able to handle my bird effortlessly and clipped his nails as well. True bird pros at this place plus its alot of fun to visit! read more