1. PetPals Group

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Ontario, CA

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PetPals Group

4.9 (25 reviews)
Closed • 8:30 am - 5:00 pm

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Reviews With Photos

Quick and efficient. Friendly and knowledgeable staff! Will definitely be recommending to friends!

Diana A.

Great selection. Found what we were looking for. Left happy and excited for the kitties!!

Mercedes F.

Was very clean and had a great attitude very low price for all your cats needs !! Has some many toy for your cats and towers for low price !!

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5 years ago

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Yong S.

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1 year ago

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2 years ago

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1 year ago

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2 years ago

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1 year ago

great service and prices! would definitely come back for the discounted items they have: cat trees, toys, etc.

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3 years ago

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2 years ago

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2 years ago

Anthony and Alicia were both very helpful and professional. Prices were good for the quality of the products.

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2 years ago

Walked in and had great service from Anthony. Will be back! Thank you Catry team. Happy weekend have this for local pet owners.

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2 years ago

Great prices and friendly customer service. Definitely recommend for cat owners. Local as well

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2 years ago

My cat loves his new cat tree and cat wheel! Great prices! Definitely go here if you need stuff for your cat friend :)

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2 years ago

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2 years ago

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5 years ago

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5 years ago

Very easy to find. Loved the showroom selection. Employees were polite, knowledgeable, and helpful the entire time

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6 years ago

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5 years ago

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5 years ago

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5 years ago

Clean amazing place! Lots of affordable options, and all the cats trees are so cute. Staff was super friendly and helpful.

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6 years ago

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6 years ago

Great great quality for the price. Recommend for all cat lovers come get your cat supplies here. Very helpful people.

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5 years ago

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5 years ago

Wonderful business with high quality cat trees! Very well prices and with unique pieces 100% recommend!

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9 years ago

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Ask the Community - PetPals Group

Review Highlights - PetPals Group

“I've been purchasing from this showroom for years and they have the best towers !!!”

Mentioned in 2 reviews

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The Good Dog - We offer a variety of stylish accessories to keep your pup looking their best!

The Good Dog

(722 reviews)

This was our second time coming into The Good Dog! The first time we came, we had bought a doggy…read morecake for our dog-son as his 13th birthday. Today was my dog-daughter's 9th birthday, so we decided to come back here again for treats. We got the same cake last time for our dog-son. It's a banana bread cake with frosting for about $35. The nice man at the front was very ecstatic about helping us with our purchase - he definitely sold me some birthday treats with the cake. He also gave us a free sample of some dog food, after rebate. Having such a lovely environment in this cute little shop can make anyone feel very welcomed. The man at the front did just that; he has excellent customer service and truly helps people out! We'll definitely be back soon when we have a birthday again!

After having the same groomer for years, I found myself having to look for someone new for my…read morelittle Max. I came across The Good Dog, and I'm so happy I did! From the very beginning, the customer service was wonderful. Max can be a little particular about who he allows to groom him, so finding someone he feels comfortable with isn't always easy. The fact that he did so well with them really says a lot! I also appreciated how knowledgeable they were about his breed and the proper care of his coat. It's reassuring to know he's in good hands with people who truly understand what they're doing. And of course, I absolutely loved how his haircut turned out! He looked adorable! Finding a good groomer isn't always easy, but I'm so happy to say we've found Max's new grooming spot. Thank you, The Good Dog, for taking such great care of my little guy! We'll definitely be back!

PetSmart

PetSmart

(216 reviews)

I stopped in because we have two new additions to the family. When I entered, I was greeted by two…read morestore employees. I headed to the toy section because I needed a chew toy for the puppies. The store is clean, well laid out, and has lots of options to choose from. The prices for what I got were very good, and the items were great quality.

This review is specifically for the grooming department and only reflects my experience with the…read moregrooming department. I had a 3:30 PM grooming appointment today with Kristal. When I arrived, another groomer reminded Kristal that my pup was her 3:30 appointment. Kristal appeared frustrated, rolled her eyes, raised her eyebrows, and told me, "I'll take you back in a minute. I still have to finish this dog." I understand that scheduling mix-ups happen, but her body language and tone came across as though she did not want to be there. I offered to cancel and reschedule with another groomer, and she said, "No, I have to stay anyway," in a tone that made me uncomfortable leaving my pup in her care. Because of the interaction, I decided to cancel. Luckily, I was able to make an appointment at another grooming salon, and my pup came out so happy and looking incredibly handsome. Unfortunately It is safe to say I will not be returning here for grooming services I believe a groomer's attitude and personality are important because pets can pick up on that energy. As a pet owner, I want my pup to feel comfortable, welcomed, and genuinely cared for.

PetPals Group - petstore - Updated November 2026

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