I've recently started shopping at Paw Factory 'Animal Feed Store,' and it's the best place ever! The customer service is outstanding--everyone is so friendly and willing to help with any questions. Shawn, the business owner, made me feel incredibly welcome. He ensured that customer satisfaction was met at the highest capacity. I went in looking for the best quality nutrients and food for my Cane Corso, as well as excellent standards for progesterone testing. The store offers a wide range of high-quality products, ensuring I find exactly what I need for my dog. It's also incredibly clean and well-organized, making my shopping experience smooth and enjoyable. I've been to many feed stores, but this one is by far the best. Walking in, I felt like a customer; while shopping, I felt like a friend; and by the time I left, I felt like family. Shawn's personal touch and dedication to his customers make this store truly exceptional. Highly recommend! read more

I recently visited Paw Factory in search of high-quality products for my Cane Corso, Onyx, who is much more than just a pet to me - he's family. Understanding that only the best will do for him, I was delighted to find that Paw Factory shares this sentiment through their outstanding selection of premium items. Shawn, the owner, took an active role in assisting me, providing in-depth product knowledge and recommendations that were tailored to Onyx's specific needs. The customer service was exceptional, making my shopping experience both enjoyable and effective. It's rare to find a place that delivers not just quality products but also a genuine care for their customer's furry family members. I wholeheartedly recommend Paw Factory to any discerning pet owner who wants the best for their beloved companions. read more

Paw Factory is hands down one of the best pet stores! The staff is super knowledgeable and genuinely cares about the well-being of every pet that walks through their door. The store is always clean and well-stocked and has a great variety of high-quality foods, treats, and toys. I especially appreciate their support for small businesses--they carry some amazing local brands and go out of their way to ensure customers find what's best for their pets. Whether you are a new pet parent or a seasoned pro, Paw Factory makes you feel welcome and cared for. I highly recommend checking them out if you want excellent service. read more

My new place to shop for my pets! Great customer service, lots of food to choose from and the owner Sean is very knowledgeable. His advice to buy Victor dog food has made a noticeable difference in all 4 of my dogs. After 2 months of feeding this food, my 15 year old chihuahua and my 10 year old husky are zooming around and playing. My 4 year old dobie/lab has a shiny coat again and my 7 month German Shepard is healthy and happy. I used to go to all the way to Norco at Tractor Supply company for food but now there is a local small business owner that I can support. Yay!! Win, win! read more

The best pet chop on the IE ! hands down !! The attention to customer is of the hook ! The shop itself is so so clean !! HIGENE MAKES THE DIFERENCE !! you go in there and it smells nice ! like you go to other shops and smells like hell ! this place is just outstanding! love it ! Prices are to good to be truth ! 100% recommended !! you will find everything your looking for ! read more

I walked in to the store and first thing I noticed that it was super clean. and the workers where super helpful the owner Shawn and his son Elijah were awesome. they helped me with everything and they had everything it was like Disneyland for dogs and just pets in general. loved this store super big and cool really recommend you coming here. read more

Amazing customer service, Shaw, was amazing (I hope I got your name right) In case I did, I was in there today at around 10:30 am. He was so helpful and went beyond my expections. The store was cleanest, brightly lit feed store I have ever been in. This now my go to Feed Store. PS he as the most beautiful Dog named Salias. read more

I make yelp just to leave them a great review. I'm getting all my dog food there now. They are a wonderful team and have excellent customer service. Very affordable . They have so much selection . They have toys . Treats , vaccines , shampoo , horse products , live stock . They have a big variety thank you so much read more

This place is awesome the guy that helped me was very friendly knowledgeable he gave me a good deal on the vaccines he even showed me how to give my pup her shots in a way I was able to understand he even recommended some medicated spray for bumps and some dog supplements. Definitely will be coming back read more

What can I say about this place, they are amazing. They have anything and everything you need. Best of all is the customer service they provide both wife and husband are informative. Best prices and products. I'm so glad I found them on Instagram because this is the place. Recommend them! read more

this store is the best in the Inland Empire. they have the best selection of pet supplies, only the best quality items. customer service its the best, always greeted by the owners and always there to help with any questions I have. I recommend this store for all your pet needs. read more

Shawn was super helpful and even offered to find and stock items I inquired about. I found the prices very reasonable, in some cases way less than any Target, Walmart, or grocery stores. I'll definitely be coming back here! read more

They have everything you can need for your pets. Their store is really clean and well organized. The lovely owners provided some excellent customer service and help. Definitely my go to now. Highly recommend! read more

Absolutely love this store. The owner is amazing and has everything you possibly need for every dog possible. Great location! Easy to find, and has leasing available for you and your dog needs read more

They just opened and man they have everything I need for my animals. Great staff amazing products and prices. Their staff is amazing. I will come again thank you paw factory read more

the guy and girl worker are very helpful on certain meds to and the educate you on everything they sale you not in it for just profit Customer Service A1 read more

Great provider for quality food for your family pets. The service here as well is great. My go to place for my dog's amenities.

one stop shop for literally all your pet needs Most definitely my go to pet store good vibes very helpful read more

Have the best products , best prices, wonderful customer service , family owned , awesome staff