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    PetSmart

    3.3 (174 reviews)
    Open 9:00 am - 9:00 pm
    Updated a few days ago

    Services - PetSmart

    Bath and groom only

    Microchipping

    Pet physical or wellness exam

    PetSmart Photos

    From this Business

    Recommended Reviews - PetSmart

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    Reviews With Photos

    Before grooming
    Ashley F.

    Runnnnnnnn! Do not take your pet for grooming here ever!!!! I had the worst experience took my maltipoo and they shaved him down so bad and left him with bald spot patches and left all the hair on his face they didn't want to continue maybe it was for the best but I cannot believe they left him the way they did and still had the nerve to charge me

    Our new graduate Lexi

    I wanted to get my dog some obedience training so I asked Dr. Bory @petvets, his advice is highly regarded. We were told that Barbie at Upland PetSmart is a phenomenal trainer and great person. We have attended beginner and intermediate classes with Barbie and our experience has been awesome. Barbie creates classes that are personable and pay attention to each individual's needs, dogs and people alike. Our dog has anxiety issues and we have made big strides thanks to Barbie's expertise, we had become discouraged prior to Barbie's classes. We quickly understood why Barbie had been so highly recommended. Great person, casual atmosphere, obvious expertise and all around positive and professional experience. We also saw how Barbie is a presence in the operation of the whole store, she would be a valuable asset as a manager for PetSmart. Big thanks to Dr Bory for the recommendation and bigger thanks to Barbie!

    Ruben V.

    We have been bringing our dogs here for a while now. The initial problem arose when they refused to accommodate one of our dogs because she is handicapped. Though I did not agree, I accepted it. The most recent incident involved them calling us from a veterinary office because they accidentally injured my dog. Today, once again they cut my dog, the same issue occurred but no call this time, and I cannot comprehend their carelessness. Do you really think Petsmart cares about animals? I have no intention of returning to this place again.

    Ellie C.

    Was in this petsmart shopping around and saw this chinchilla, which looked so sad. They are not taking care of this animal properly as it had no water or food in its cage. I grew up with two chinchillas and know how to take care of them. They need to have a dust bowl to roll in for their fur/hygiene. The cage was filled with poop. Please if you're in this location say something to the workers, this is not okay. I tried speaking with someone there but they were a new employee and didn't have an answer for me. The store was very busy at the time I went. This is unacceptable for an animal

    Lucky and Lila
    Wendy B.

    I took both of my dogs to Petsmart Upland for training after reading great things about Barbie! She did not disappoint!! This girl has a magic formula for getting dogs to listen. Although I will never be as good as her, she always had a brilliant suggestion for any issue you have with your dog. Lucky is now 2 YO and is such a good boy! Lila is still a puppy but is pretty good too!

    Cut up
    Griselda C.

    Honestly have been bringing him here for the past 5 years and these last 3 times I have taken him either the girls in grooming have horrible attitude and he has come back the last 2 times cut up. He is not a fussy dog at all.

    9 month old Glo-Fish tank set-up
    Maggie T.

    This is my favorite pet store. I am an avid fish lover. I started off with my 75 gallon tank with the help of the wonderful staff of this particular PetSmart. I wish I could remember all the names but I promise to update this as soon as I find out all of the names starting off with Edward. The ladies were as knowledgeable and helpful too. I keep coming back for more that I really have to control myself or I'll end up over crowding my tankful of GloFish. :)

    Shar pei who's is according to expert jade, contagious. Bleh.
    Joe J.

    I want to start off this review by stating my experience with the grooming department from this location, I was there bright and early Sunday morning and was poorly treated by a staff member in the grooming department by the name of Jade. I initially made contact with Jade in the grooming department while she was not busy with another customer or doing anything else, she set me aside not just once, but twice to help other customers who came in after I did. When another worker of the grooming department came in, she handed me off to him to finish checking in my Chinese shar pei. I was then told that my dogs eye boogers were contagious and would get other dogs sick, I told jade that my dog is not sick or contagious and that they were just eye boogers, you know the same eye boogers she herself would get after a late night of partying, anyways. She denied my dog of their grooming service and I went to another establishment. Quite simple. Don't go here for grooming services, they seem to only want to treat cute little doggies that wake up apparently according to her, pretty and not contagious. Go somewhere else. Jade, learn how to treat customers.

    This one smells AMAZING!

    See all

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    1 year ago

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    11 months ago

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    7 months ago

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    6 months ago

    Associate follow me around in the dog jerky section as if I was going to steal. It must be my skin color. Insulting!

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    1 year ago

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    1 year ago

    Love this PetSmart, always helpful with questions I have for my fur babies ! I love that this location is always stocked.

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

    Did not want to sell my kid crickets for his gecko!!! That is wild...horrible place will never go back

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    3 years ago

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    4 years ago

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    3 years ago

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    8 years ago

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    7 years ago

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    5 years ago

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    4 years ago

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    3 years ago

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    4 years ago

    Dude they close at 7pm? This is how Amazon wins. In a strip mall next to Target you can pony up til 9.

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    12 years ago

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    6 years ago

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    Page 1 of 5

    Ask the Community - PetSmart

    Review Highlights - PetSmart

    Even within a group setting Barbie is able to give individual guidance to help everyone succeed with their dog.

    Mentioned in 39 reviews

    Read more highlights

    Upland Pet Grooming - After a nice shower and groom!

    Upland Pet Grooming

    (378 reviews)

    5 Stars - Above and Beyond in Every Way…read more After almost two years of not being able to take my cat to a groomer, I was honestly starting to lose hope. I searched everywhere and no one would take her -- she's extremely difficult to work with, and most places wouldn't even consider it. I was finally referred to Upland Pet Grooming, and let me just say... this was hands down one of the best decisions I've ever made. Rebecca, the owner, was incredible from the very first call. She was friendly, patient, and genuinely understanding. She let me fully explain my situation and my cat's behavior without cutting me off or rushing me. She actually listened, explained my options clearly, and made me feel comfortable and confident leaving my cat in her care. The results? They delivered 150% better than I ever anticipated. On top of that, there was a mix-up on my end with pickup time -- completely my mistake -- and instead of making it an issue, they went above and beyond and personally dropped my cat off at my house at 6:30 PM. Who does that nowadays? I am beyond grateful for Rebecca and her team. If you have a difficult pet, have been turned away elsewhere, or just want a groomer who truly cares -- this is the place. I can't recommend Upland Pet Grooming enough. Thank you again for everything.

    This is my second time taking my dachshund pup here. Rebecca always does such an amazing job! He's…read morelong haired and his hair always gets fuzzy and crazy she cuts it perfectly he comes back looking fresh smooth and so clean! He smells great, nails are trimmed perfectly and he's a happy boy! This is the spot!

    PetSmart - petstore - Updated May 2026

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