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    Colonies Pet Grooming

    4.7 (268 reviews)
    Open • 9:00 am - 5:00 pm

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    Services - Colonies Pet Grooming

    Bath and groom only

    Colonies Pet Grooming Photos

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    Recommended Reviews - Colonies Pet Grooming

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    Called the same day as my appointment and got in. Kasey did a wonderful job, communicated really well with me and showed so much love for my sweet girl!

    Tootsie my mixed terrier
    Ashley R.

    I have been bringing my 2 small dogs here monthly for over two years. I have had nothing but the best service and quick/easy booking. They have never canceled or rescheduled on me and continue to provide the best service. I book with Sharon Xue Yun Zhu every month and she always goes above and beyond for my doggies.

    I have used both Cassandra and Sharon. Very happy with groom and communication. Online booking makes it effortless.

    When I picked him up from the groomers

    1 Star - Safety & Accountability Matter I brought my two dogs, Cooper and Marley, to Colonies Pet Grooming expecting a routine grooming. Instead, Cooper ended up needing urgent veterinary care shortly after his appointment. Following the grooming, Cooper developed severe irritation in his eyes that required immediate medical treatment. The vet treated him for chemical irritation and inflammation. I was left with over $300 in veterinary bills as a direct result of what was used during his service. When I contacted the business, they issued a refund for the grooming (which I appreciate). However, they refused to take responsibility for the veterinary costs, even after I provided photos of Cooper's condition and a copy of the vet bill at their request. Communication was handled through staff rather than the owner directly, and despite multiple calls, I was never contacted by the owner personally. What concerned me further was the environment. When I returned to the facility, the smell of strong chemicals (ammonia/bleach-like) was overwhelming--raising serious concerns about what products are being used on dogs' faces and eyes. This is not about money alone. It is about: * Lack of transparency regarding grooming products * No screening for potential sensitivities * And a refusal to fully take responsibility when a dog was harmed Dogs are family. Just like people, they can have reactions to certain products. When a pet is injured as a result of a service, ethical business practice means doing more than simply refunding the original charge. I am sharing this so other pet owners can make an informed decision. If you choose to use this business, I strongly recommend asking exactly what products are being used and what their policy is if a pet requires medical care after a service.

    Peppers and blue after their grooming
    Karina S.

    I loved my fur babies first time here and they absolutely did too everyone here was so nice and patient considering my own crazy schedule but I'm so glad I brought them here and I can't wait to get them groomed again I got them back so soft and cute haha

    Danny S.

    Tay and Patricia always make our Fluffy look like a puppy model, teddy bear when they groom him. I used to have him groomed at pet smart but switched to Colonies and they do a much better job. I highly recommend them over any other groomer!

    Gabbi A.

    Great customer service and always satisfied with their dog grooming. I have a bichon frise and both Cassandra and Patricia have done a fabulous job. Good price point as well.

    Cut

    I have included my reciept and the photos of my dog to show the negligence of this location. I understand and would have understood if the groomer would have been honest in saying she CUT my dog but she never told me and not only did she cut him once she cut him FOUR times, and that's just what I was able to find on his body right now.

    Kimba getting his grooming on...
    cynthia t.

    Colonies is our monthly go to for our 3 Poo's. They appear happy when we pick them up, fresh and clean.

    Teddy bear hair cut
    Vanessa P.

    I love the option to book your appt online. So you way see the schedulers availability.

    My doggy after his groom!

    Love this place! They always have my boy coming out so fresh and polished and the price really isn't bad either. I was worried about my dog with the other dogs in there but they listened to all of my feedback and when he came out they told me he did well! Looking forward to going back again.

    Ivy after her grooming

    Crystal is an amazing groomer who listens and consults with amazing results. I can always get an appointment when I need one and they don't keep my dogs there all day, quick and efficient

    Client

    Consistently great! I have 3 Shih Tzus which are NOT easy to groom, but Cassandra is awesome! The pricing is fair fur high quality work. Highly recommended.

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    4 months ago

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    6 months ago

    The groomer was great, did a great job with our dog Russell. Every time I come here, all staff is great (professional)

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    3 months ago

    Very satisfied with the groomers that do their good job love their work thank you so much

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    1 year ago

    Thank you Lacy for making my baby look so handsome. He's always a happy boy, too. Means the world!

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    8 months ago

    Been bringing my dog here a few years now. Cass and MJ are amazing. They both do a wonderful job and he gets a lot of compliments.

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    1 year ago

    Teyana is the BEST. Been going to her for over 2 years now and my pups never come back stressed. Will forever go to her!

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    Page 1 of 7

    Ask the Community - Colonies Pet Grooming

    Hi I have a yorkie and a maltipoo wanted to get a price?

    Like most places, it would depend on if the dog has matting in the fur. If hair does not, figure about 60-70 per dog.

    Do you guys accept credit cards?

    Yes we do

    View All 5 Questions

    Review Highlights - Colonies Pet Grooming

    “I have a rather difficult maltipoo who is not a fan of grooming whatsoever, but Teyana is AMAZING!!!”

    Mentioned in 5 reviews

    Read more highlights

    Upland Pet Grooming - After a nice shower and groom!

    Upland Pet Grooming

    (382 reviews)

    This place is amazing and is flexible with timing. Our cute bam bam always looks a little crazy…read moregoing in but comes out looking cute :-) . The service is always great!

    5 Stars - Above and Beyond in Every Way…read more After almost two years of not being able to take my cat to a groomer, I was honestly starting to lose hope. I searched everywhere and no one would take her -- she's extremely difficult to work with, and most places wouldn't even consider it. I was finally referred to Upland Pet Grooming, and let me just say... this was hands down one of the best decisions I've ever made. Rebecca, the owner, was incredible from the very first call. She was friendly, patient, and genuinely understanding. She let me fully explain my situation and my cat's behavior without cutting me off or rushing me. She actually listened, explained my options clearly, and made me feel comfortable and confident leaving my cat in her care. The results? They delivered 150% better than I ever anticipated. On top of that, there was a mix-up on my end with pickup time -- completely my mistake -- and instead of making it an issue, they went above and beyond and personally dropped my cat off at my house at 6:30 PM. Who does that nowadays? I am beyond grateful for Rebecca and her team. If you have a difficult pet, have been turned away elsewhere, or just want a groomer who truly cares -- this is the place. I can't recommend Upland Pet Grooming enough. Thank you again for everything.

    Hair Of The Dog - Clean and Fresh after Grooming

    Hair Of The Dog

    (170 reviews)

    Horrible Horrible Horrible!!!!! Avoid this place at all costs!!! I have wanted to write this review…read morefor months because every time I look at the pictures from this grooming appointment, I get angry all over again. I brought my dog Bentley to Hair of the Dog after being referred by a friend when my regular groomer was temporarily unavailable. Bentley has been professionally groomed his entire life and never had to be shaved. He has been groomed consistently since he was 8 weeks old and, in the year and a half I've had him, he has never once been shaved down. From the moment I walked in, the experience felt off. The staff was rude and dismissive, and after I arrived, I was informed that Bentley had to be picked up by 1:00 p.m. because they were closing early that day. This was never disclosed when I booked the appointment. I specifically told them I was driving to Irvine and would have difficulty getting back that quickly. Frankly, if they had special hours that day, that should have been communicated before the appointment was accepted, not after I had already dropped my dog off. The groomer then told me Bentley was matted and needed to be shaved. We actually argued about. I explained that he had been groomed regularly his entire life and had never needed that before. Even so, I tried to compromise and told her that if some shaving was necessary, I absolutely did not want him shaved all the way down to the skin. About 20-30 minutes after I left, they called and said he was ready. Think about that. After insisting my dog was so matted that he needed to be shaved down, they somehow completed the entire groom in roughly 20-30 minutes. Because of the surprise pickup requirement they imposed, I wasn't even able to pick him up myself. I had to arrange for someone else to leave what they were doing and go get him because I was still in Irvine exactly where I told them I would be. When I finally saw Bentley, I was shocked and upset as was he for months. It definitely affected his demeanor he walked around depressed and seemed like a completely different dog. They had shaved him almost completely to the skin. It was nothing close to what I requested, nothing close to what I expected, and completely ignored the concerns I expressed beforehand. To make matters worse, his nails were not properly addressed, and within a couple of weeks I had to take him to the vet because of issues with his anal glands which they never even asked me about . Whether those issues should have been identified during grooming or not, it only added to my frustration with the overall quality of care. The worst part was feeling like no one listened. I trusted them with a dog that is a member of my family. Instead, I felt rushed, dismissed, pressured into a decision I wasn't comfortable with, and then ignored when I specifically asked them not to shave him down. Months later, his coat is still growing back but no where near what his beautiful coat was he has been growing since a baby I will never bring Bentley back, and I absolutely cannot recommend Hair of the Dog based on my experience. Steer clear of these mean people!!!!!

    Not sure what happened here. I used to take my Bella here for a long time. She passed and it took…read moreme a while, but I finally got another dog and I decided to rescue a dog. Snowball is amazing a little nervous doesn't like nails cut. Reminder someone had her for a year before I did. I did let the owner know she was a rescue and didn't look like she ever got groomed. The first time I took her when I picked her up the owner said she's very hard to groom. Ok well she is a rescue it's not like it was done on purpose. I said I will try to work with her. The second time I took her big mistake it was for a nail trim. They did not soak her paws. I could hear her crying out side the door. I walked in and said it's ok just leave her. They didn't even work with her. They just wanted her out so disappointed. She will never go back to a groomer. I cut it myself here and there and she lets me.

    Aroma Pets Grooming - This sweet little baby's first grooming 
Doesn't he look so handsome?

    Aroma Pets Grooming

    (299 reviews)

    I didn't catch the owner's name, but she was super responsive over Yelp messaging. She gave me…read moreupfront pricing, and booking an appointment was very easy. My Samoyed, Winnie, needed a bath and a good comb-out. The pricing felt very fair for everything included: bath, sanitary trim, deshedding, ear cleaning, and a nail trim. Since she's double-coated, I expected it to take a little longer. The whole process took about three hours, and they sent updates on how she was doing along the way, which I appreciated. She looked great when I picked her up, super clean and shiny. They brushed out so much undercoat that she looked half her size, and the sanitary trim was done well. Overall, I had a great experience and will definitely bring Winnie back for her grooming.

    I'm delighted with Aroma Pet Grooming. They've groomed my Gracie Mae twice now, and the girl at the…read morefront desk is incredibly friendly. I appreciate the transparent window that allows me to see the groomers working on my pets, which gives me peace of mind. However, I would gave them a star off for the lack of communication with the actual groomer. Unlike a haircut, where I discuss my preferences with the stylist, I don't have a personal relationship with the groomer at Aroma Pet Grooming. In my opinion, having a rapport with your beautician is just as important as having a relationship with the person grooming your dog. My last groomer, for instance, groomed Gracie Mae's hair for 4 1/2 years until we moved.

    Colonies Pet Grooming - groomer - Updated September 2026

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