My wife and I have been bringing our Shih Tzus here for well over 10 years now. We usually get the works/full groom and have always been satisfied with their work . They get booked up fast so we always calls at least a month in advance . They are all finished usually in less than three hours for our 3 dogs. The prices have gone up throughout the years but they are still comparable to other groomers we have gone to, mobile groomers charge considerably more read more

Barks & Bones Boutique - Pet Groomers Near Me - Rancho Cucamonga, California

Aleena always does a great job with Winston. He holds on tight to us when we walk in with him but when he sees Kevin, he is happy to say hello. He feels safe with Kevin, which I love. read more

Barks & Bones Boutique - Winston's birthday - after grooming. - Pet Groomers Near Me - Rancho Cucamonga, California

My fur baby has been coming here for three years. She always looks great. And the service is amazing. I love their themed little picture area that they change. I take a picture every time. They always have cute bandanas or little flowers: read more

They love my pup Gracie and they treat her like the princess she is. Prices are good and they take their time and do it right. read more

Barks & Bones Boutique - Gracie - Pet Groomers Near Me - Rancho Cucamonga, California

Excellent service. My dogs look great! I will definitely be back for future groomings

We love Barks & Bones! We have been coming here for over 8 years. The groomers are fantastic! They do a great job but what's better is that they love our dogs. They treat them so warmly! We highly recommend Barks & Bones! read more

Barks & Bones Boutique - Pet Groomers Near Me - Rancho Cucamonga, California

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Barks and Bones has been the best groomer i've taken my dogs to. With other groomers I notice that my dogs come out anxious and irritated, but with them my dogs come out happy and excited which says a lot about how they handle my dogs. They even give out free accessories! Although because they are popular groomers and have great services you need to book way ahead as appointments fill out quick! Will definitely be coming back soon. read more

Barks & Bones Boutique - Pet Groomers Near Me - Rancho Cucamonga, California

They always do a great job on my babies, and don't keep them but for the time it takes to wash a groom them. Real nice people too! Highly recommend read more

The best part of Bath 'N Buns yesterday was meeting Jennifer! A ray of sunshine! I have two Chihuahua mixes that are brother & sister, George & Molly. Their favorite part of Bath 'N Buns was Jennifer too! We were first time clients and they needed a nail trim badly. Not having time to take them to Pet Smart because I'm getting my house ready to sell, I called Jennifer. Best nail trim ever & I swear they looked liked they had been bathed too. It must have been because they were so happy being with her. - Mary Jane Prothro-Jones , Rancho Cucamonga read more

Barks & Bones Boutique - Molly (front) & George (back) enjoying a sunny day. - Pet Groomers Near Me - Rancho Cucamonga, California

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BEWARE OF DOG GROOMER WHO IS INCOMPETENT WITH DEPLORABLE CUSTOMER SERVICE I have a Samoyed dog who loves to swim. It is his favorite activity. He swims everyday - it helps keep him cool and it is good exercise. However, the downside of him swimming is that even though he gets brushed everyday, he still gets matted. To supplement the daily brushing, I have been taking him to Barks & Bones for a couple of years now. The owner has always been communicative and has provided good customer service, with now the exception of his staff, in particular a lady named Alex. The customer service experience that I received from Alex was worse than what you would get at midnight from an Arby's in Compton. At my most recent visit to Barks & Bones, when I dropped off my dog, I acknowledged that he had matted fur around his collar area, which is difficult to reach and said that it was fine to shave out if necessary, but to hide/cover it like always so that it isn't noticeable. When I pick up my dog a few hours later, his butt/backside is completely shaved. First, I never authorized the groomer to shave his butt. Second, the decision to shave his butt was completely unnecessary and just plain lazy - when he gets diarrhea, we use small trimmers/clippers...they could have easily used a combination of scissors, brushing, and small delicate clippers, but instead they took a lazy, and potentially malicious route by shaving it. It shows a lack of compassion, communication, and competence. When I called to express my dissatisfaction, Alex was extremely defensive and rude. I hope that the calls are recorded so that the owner can hear the things she said to me. Instead of taking any accountability, she defended their actions. She even said at one point that he should be completely shaved, which again highlights her lack of competence as his main body/back has no matting. At one point I asked Alex if they don't know what to do and how to run the shop when the owner is not around and she responded with, "no, WE, do everything around here anyway" which is sincerely hope is not the case for the benefit of the helpless animals and customers alike. Additionally, I had/have another appointment on the calendar for a future date and at one point, unprovoked, Alex said "OK cancel", I said what are you cancelling and she said your next appointment. I told her that I never asked for my appointment to be cancelled and told her I would keep it for now as long as the owner is present...she was just cancelling the appointment out of immaturity and spite. A common miscommunication on their part is understandable, even though my poor dog's fur will never grow back the same, but you need to take ownership for your mistake, not double down on it like Alex did. She has no business operating in a customer-facing role. Since the owner has provided good customer service and communication in the past, I will open the door for him to rectify the situation and change my overall opinion and customer experience with Barks & Bones. (Pictures to come when in front of computer) read more

HAPPY RETURN CUSTOMER I've brought my golden doodle and english bulldog to this salon for months now. They always do a fantastic job on my doodles haircut and baths on both dogs. I know both of my dogs are treated with love and care at every visit. All of the staff is super caring and knowledgeable. Book in advance! read more

Barks & Bones Boutique - Pet Groomers Near Me - Rancho Cucamonga, California

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We've been taking our dogs to Barks and Bones from a few years now! We love our dogs and wouldn't trust them to just anyone (NO WAY!) so when we found this boutique we kept going back. Barks and Bones always calls to remind us of our appointments which we schedule every two months or so. They're located close the the Ontario Mills and Victoria gardens malls which allows us to go shop or eat while we wait if we want. The staff is always friendly and nice and they seem to be dog lovers! The shop is clean and we were so happy to see that they survived the downtime during the pandemic! They give our dogs great cuts and always add cute scarfs and good smelling fragrances! The price is just right and competitive with other dog grooming businesses as well. Go to this place, they're amazing! read more

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Loved taking our Frankie there. Best family ran business who always treated our baby like family too!

Gia came out of the groomers looking soo beautiful!! The employees were very friendly and made sure my babygirl was looking her best. I would definitely recommend coming here if you're looking for quality service that you and your pet will love. read more

Barks & Bones Boutique - Pet Groomers Near Me - Rancho Cucamonga, California

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It seems that every time my dog goes in for grooming, the price increases several more dollars. The check in person is usually not the actual groomer. The only reason I still take her there is because she doesn't get kept for 3-4 hours. But now I need to find elsewhere. Today, her beautiful long ears got chopped to her flap and the girl said "it was miscommunication." I am furious. read more

We have been coming here for years and are so happy to have found a local qthat takes such good care of our fur babies. The groomers are so kind and gentle. I cannot recommend this place enough for your babies. read more

As always. My Yorkie looks amazing. I'm just a little disappointed that they felt the need to charge me for a "large dog" when my new, Doodle puppy is only 4mo old. I had planned to bring him in with our Yorkie, Max for his regularly scheduled grooming a but it looks like I'm going to have to take him somewhere else going forward. Our Doodle, Monty is only 23 lbs right now. I can't imagine I'd be paying for a large breed, grooming fee, to start, at 4 months old. Anyhow, here they are, clean & fluffy. read more

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I love Barks and Bones Boutique! All of the employees are so kind, welcoming and very helpful. The prices are reasonable and they are always very accommodating. My dog "Ham" tends to get nervous very easily and everyone is super patient with him. They give great baths and are the only ones in the area that will cut Ham's nails because he screams so loud and is very dramatic. I love and appreciate all of the employees and I highly recommend anyone looking for a a groomer to visit Barks and Bones. Please notice when you walk in the amazing painting of my dog Ham when you walk in on the right hand side of the wall that I painted myself. Thank you to everyone at Barks N Bones for always being super accommodating. read more

We have been going to Barks and Bones for well over 5 years and they have always been amazing. They have taken care of our two schnauzers. We have grown fond of everyone who has taken care of our dogs and have always been kind and wonderful. read more

Wow! My Lhasa-Poo has never looked so good. She came out looking like a little teddy bear. Her paws were well groomed. It is evident Barks and Bones is detail oriented with their craft. They were fast but precise. I will definitely be making another appointment when the time comes. read more

Barks & Bones Boutique - My Lhasa-poo after her first visit. - Pet Groomers Near Me - Rancho Cucamonga, California

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It is so rare to find a place that can not only take your pup baby in on short notice, but then can make the time to give her full-service! Honestly guys, I was in Rancho on business w my fur baby, and she needed a groom, but a bath would do. With 24-hours notice and openness on my time, Kevin took my call and said they can at least least bathe her, and dependent on her attitude, they might be able to squeeze my girl in. I am SO grateful for the barks and bones team! I'll be taking my Cavapoo to them anytime I'm in town! read more

Barks & Bones Boutique - Pet Groomers Near Me - Rancho Cucamonga, California

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Prices are great and they treat your fur babies like their own. They are always accommodating and try to squeeze you in for a quick shower for your fur baby if they don't have time for a full service. They did a great job with my dogs hair and nails. My cocker spaniel left with a cute lavender bandana and the wigglebutts lol Clear sign she liked the place too. Will continue to go back. read more

Barks & Bones Boutique - Prices for anyone who needs it and can't get through their phone line - Pet Groomers Near Me - Rancho Cucamonga, California

My regular dog groomer started playing games and failed to take care of my best friends. I looked up Barks & Bones and their reviews were good. I called, explained my situation and the gentleman who answered the phone managed to squeeze me in for the same day. I took my dogs in and the customer service made me feel my pals were in great hands. When I picked them up, my little buddies were looking sharp! Phenomenal team! Phenomenal customer service! Phenomenal service! They're amazing! My furry little friends will be visiting Barks & Bones from now on. Thank you so much! read more

Barks & Bones Boutique - Pet Groomers Near Me - Rancho Cucamonga, California

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I always brought my Golden here because it was the only grooming place that she WANTED to go to! (When we went to other grooming places, she would get scared and put on her brakes. Here, she would pull me through the door because she was so excited to go inside. I think that says a lot about how well she was treated by the staff here!) Since I had such wonderful experiences with my Golden, I decided to bring my Pomeranian here. Alex was incredibly sweet and did a fabulous job with the cut. She cut my Pom exactly like the pictures I showed her. Not only does Barks & Bones have friendly and experienced staff, but their prices are just right for my budget. I will continue to bring my fur baby here! read more

Barks & Bones Boutique - Grooming by Alex - Pet Groomers Near Me - Rancho Cucamonga, California

5 Stars great service first time for my french bulldog, went it for the works came out looking like a million bucks awasone read more

Barks & Bones Boutique - Pet Groomers Near Me - Rancho Cucamonga, California

Omg sooooo happy with my baby aryas haircut and bath!!!! She's so fluffy just what she needed!!!

I love to take my dogs there. They are very professional polite and do a great job! Definitely a Gem in the Community. Thank you guys for your services read more

We've been bringing our Maltipoo here for several years. They do an amazing job! I don't know how they get him so white. The kids here love what they do and obviously do what they love. I highly recommend this place. You must call for an appointment. Thank you guys.. Bruce and I love you guys too! read more

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All the workers were very nice and helpful. I can tell my dogs enjoyed their time there and their haircuts came out adorable! I recommend you book your appointment in advance as they do seem pretty busy. Will be a happy returning customer read more

Barks & Bones Boutique - Schnauzer & Teddy Bear cuts - Pet Groomers Near Me - Rancho Cucamonga, California

There is no other place that I would bring my little dog to be groomed. The people are so kind to my senior dog when she gets her shampoo and her nails trimmed. The shop is clean, and I feel confident that my dog will be treated well when I bring her to Barks & Bones. I highly recommend this salon for dogs. read more

This place was amazing from start to finish. They even give you a courtesy call to remind you of your appointment. Upon arriving, they communicate to make sure your pup gets the exact cut you want. They are very friendly and welcoming. They called around the time they said they would to pick up my boy. They explained how the cut went and how I can help get my pup a little more comfortable during it. I know he can be super difficult with scissors around his mouth but they still did an amazing job and did exactly what I wanted. He looks so good! He smells great and his fur has never felt this soft. I made sure to make another appointment because they book up fast, which speaks volumes about how great they are. They are so patient, kind and you can tell that they really care about these dogs. Thank you Sam for the wonderful job you did and for being super kind and helpful today. See you guys next time! read more

Barks & Bones Boutique - Samson - Pet Groomers Near Me - Rancho Cucamonga, California

I've been a customer here for a couple of years and they've always done a great job with my 2 previous dogs. We recently added a new dog to our family (poodle breed) and decided to bring him here as well. They did an okay job with his haircut. Feel like they didn't cut much off. It seemed rushed. Their prices are decent. One thing that really bothers me is that they never answer the phone and there's no voicemail option. An online booking option would be helpful. read more

Hands down, best groomers we've tried. They're usually booked out weeks ahead, but that should tell you something. They don't do mediocre jobs and finish up pretty quickly. read more

Barks & Bones Boutique - Pet Groomers Near Me - Rancho Cucamonga, California

I've been going here for a while now, and I've noticed their work is not consistent. This will be my last time going here. I took my dogs there last week and one of my dogs didn't even have his ears clean. He developed an ear infection, and within a few days it got worse. My other two dogs haircut seems to be fine. Although one of my dogs hair is still kind of long. I would give them zero stars because of what happened to my dog with the ear infection. He was suffering so bad. read more

Quality grooming and reasonable prices. Treats the customer and 'client' with respect.

My fur baby always looks so handsome after his grooming! I used to take him to PetSmart to get groomed, but they always fall behind on their appointments. But every time I bring my dog here, they take him right on time and usually call me to pick him up early. They do such a good job and I can definitely tell they love animals as well. read more

Barks & Bones Boutique - Pet Groomers Near Me - Rancho Cucamonga, California

OUTRAGEOUSLY EXPENSIVE!!!!!! I was quoted $60-$80 for a bath, nail clipping and ear cleaning. Which I thought was already a lot since last year I was charged $45. But I decided to go anyway since the associate said it will be closer to $60 since my german Shepherd only weighs 50lbs. I was unable to pick her up so I had my father get her and they charged him $75. I was appalled at the price so I went in to speak to the manager. She blatantly told me if I don't like the prices I can go elsewhere. I sure will. And I hope you reading this will also. Outrageously EXPENSIVE!!!!! read more

They were able to fit in my dog for a groom. He looks so handsome. Will definitely return read more

Barks & Bones Boutique - Pet Groomers Near Me - Rancho Cucamonga, California

This was the first time grooming for my 5 month mini bernedoodle. What a great job!! And she smells delicious! So happy I found them!! read more

Barks & Bones Boutique - Autumn after her 1st grooming - Pet Groomers Near Me - Rancho Cucamonga, California

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Always a wonderful experience, whether I have to have my son take the dog for his grooming or I take him. Super friendly staff and owner. Knowing they are always busy they make everyone feel welcome and best of all the before and after with your fur baby is the best! read more

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