I think his name was Daniel he was working Solo 8/2/2026 around 7. But he gave great customer…read moreservice and I will definitely be returning for any more of my pets needs or services.

Shame on you Petco! You are selling the invasive Chinese mantis's oothecas (egg sac). This is a…read morenon-local species that not only kills all of our local mantids but also hummingbirds. You should throw those egg sacks away and learn and do better! I do want to note that the staff member who I spoke to on the phone today was very respectful and kind. That's the only good thing I can say about this place. I hope the leadership reads this and no longer sells these.

Stopped in for advice and supplies as my son is building his first terrarium - really appreciated…read morethe helpful insights and excellent customer service - my little guy is so excited!

Super knowledgeable about African Sulcata tortoises. I will go out of my way to buy from them. We…read moreneed to keep these local businesses thriving! Good luck getting information and help from Amazon when you need it! My point is, we can't always do the easy thing (order online). We need to show appreciation by showing up and spending money there to keep them going. The owner even showed us how to make a good sturdy fence for Hardtop as well as other tips - info about things that did not benefit him (with purchases of products) but just good solid advice from someone that has experience with these mammoth tortoises. Highly recommend.

For well over a year, this has been our local place to shop for all of our pets, especially their…read morespecial diets. Each employee has always been friendly, ready to help and/or give a recommendation. I appreciate their knowledge and genuine service to all of their customers. Oh! It's also hilarious to happen to go in the store if someone is bathing a very vocal husky in the self-serve dog wash area! (Photos are of some of our babies!)

Great customer service and goes out of their way to assist you in your purchase…read more If you live close they may still deliver.

This pets mart is huge!…read more They have an adopting area here! I came to get my cat a few items. Love how massive the parking lot is, easy to get in and out. Doesn't seem like a busy location, at least at the time I went, which was around 1230!

This was, without question, one of the worst customer service experiences I've ever had…read more The older white woman working the floor acted as though helping customers was beneath her. She didn't just come across as rude--she seemed genuinely annoyed and disgusted anytime someone asked her a question. Every interaction was cold, condescending, and unnecessarily hostile. What made it even worse was that it wasn't just me. While I was in the store, I watched her interact with several other customers, and every single interaction had the same dismissive, irritated attitude. She spoke to people as if they were inconveniencing her simply by asking for assistance. It created an uncomfortable atmosphere throughout the store. Customer service doesn't require someone to be overly cheerful, but it does require basic courtesy and respect. This employee showed neither. If someone dislikes interacting with customers this much, they shouldn't be working in a customer-facing role. Management seriously needs to pay attention to the way this employee treats people. One bad employee can ruin an entire shopping experience, and based on what I witnessed, this doesn't seem like an isolated incident. Unless something changes, I'll be taking my business elsewhere.

Took my Grey to get groomed, Chris has a lot off experience with birds, pricing was fair for both…read morewing and toenail, I will continue to come here my birds grooming, also the shop itself was out of this world. Thank you Chris

First off, they are only open on Saturdays from 10 am to 5 pm…read more I was blown away by this store...in a good way They have some spectacular looking birds. Their toucans and parrots were spectacular. Yes the store is noisy but the birds seemed very lively and happy. They had huge tortoises as well and some fun reptiles too. I went with my parents and my little girls (2 and 3 years old) and we all had a great time. The owners seemed to know their animals and I wish them well in their plans to build a larger educational children's zoo here in North County. I agree with Stephanie and definitely recommend this place.

We had to make the difficult decision to say goodbye to our sweet Daisy girl. She was suffering…read morefrom kidney failure and eventually stopped eating and drinking, so we knew it was time. As much as I wanted to hold on to her, I didn't want her to suffer. I reached out to Dr. Castillo, and she responded promptly. She was kind, compassionate, and incredibly gentle with Daisy throughout the process. Saying goodbye is never easy. After Daisy peacefully passed, Dr. Castillo carefully placed her in a beautiful basket with a blanket for transport to the crematory. We truly appreciated the care and compassion she showed our family during such a difficult time. It also warmed my heart to receive a thoughtful sympathy card from her afterward. It was a meaningful gesture that meant so much to us. We are grateful for everything Dr. Castillo did for our family, and especially for our beloved Daisy.

I had to make the difficult decision to do end of life for my Baylee last week. Doctor Castillo was…read moreamazing! She communicated every step of the way and showed love and compassion to my girl. I would highly recommend Dr. Castillo.

Great selection at this small local store. The pricing seemed about right, you can find it cheaper,…read morebut you have to look for it. Great selection and they even had quail eggs for three dollars a dozen.

Support your local business!…read more Service is amazing: welcoming, friendly, accommodating and helpful staff. Prices are actually average and comparable to some online retail stores (sometimes even cheaper!). I like the proximity and diversity of the products (most of them are very high end, high quality) they offer. The store is divided in 3 parts: cats and dogs in the left building, hay and livestock in the middle (outdoor) and farm accessories, medicines in the right building. They offer delivery services as well. Plenty of parking. Recommended!

We love this spot! We get our golden retriever's birthday cake here every year and he loves it…read more They even personalize the cake for him!

Our second time here. Just stopped in to get some of the frozen cupcakes (i.e. "pupcakes") they…read morehave in their refrigerator. We got one large cupcake and four smaller ones. All were frozen. Our dog Teddy loves them all. $5 for the large, and $9 for the four smaller ones. Nice employees. We'll be back for a third time.