They have many animals that are excited to love you and possibly get a forever home…read more Staff are great, very helpful. I'd highly recommend getting your cat or dog fixed. They spend a lot of time rescuing stray cats, ensuring they get fixed and have their shots. I had my small dog in getting fixed by their vet, she did very well and stayed the day there.

We came here a few days before our anniversary sort of on a whim to see if maybe we could find a…read morenew cat or kitten. We lost our cat a few years ago and I was not ready for a long time to get a new cat. When we came I made it clear that if I didn't make a connection with a cat that we would not be taking one home. Well after a long walk around the facility and visiting with a few different cats we found the sweetest one year old black cat. The staff were wonderful and helped us through the process and were very patient with us. We have always had a great experience with the Humane society and I feel better about adopting a rescue than getting a kitten from a pet store.

We stop by this location often as it carries some brands that Monica cannot find elsewhere and it…read moreis close to my place. It's a smaller store but is always clean and bright. They usually have some rescue kittens/cats near the front window so it is always fun to visit them while you are shopping. They have a nice big dog wash at the back of the store. Lots of selection for a small store and the prices are good. There is ample parking as it shares a big lot with all the businesses in the strip mall. We have always found a spot right in front of the store though so the parking is spread out well for all the business tenants. The store is clean and bright and the staff have always been excellent! Highly recommend this location.

We've been customers of this location since they opened. The DIY dog washes are so convenient and…read morethe staff keep a wide selection of shampoos and conditioners on hand to keep your pups looking and smelling clean. The staff are super helpful. Shout out to Makayla for helping us with our dog food! Our family appreciates the ample parking, great product selection and friendly service at this location.

This store is a great place to find everything you need for your pets! I always manage to come in…read morewhen Melissa is working and is so good with making recommendations for my fur babies. I've also used the grooming services and they are friendly, quick and reasonably priced. I wish I could deal with the claws on my own but I can't so I know I can book something even last minute and get it done! Of course there is lots of free parking in the big lot.

My best friend is in hospital very sick and Dillon at this location harassed her none stop because…read moreshe couldn't make it to a grooming appointment. This is unacceptable behaviour. please teach your staff some compassion and care.

I pick up treats, cat litter and canned cat food here every couple of months - folks are helpful by…read morephone too. During the pandemic, they are really doing the right things. Sanitizer at the door, they moved the most popular kitty litter next to the door, so I didn't have to make 2 trips down the aisle to get my litter this time. Either they aren't busy, or the times I go are great because I only seem to encounter a couple of customers when I go. Last year I picked up a super sized mug that says Dog Dad - c'mon, how many Dog Dad things have you EVER seen?! They have some unique gifts and the mug turned out to be PERFECT for his microwave noodle soups. Yesterday I noticed that self-serve dog wash is now by appointment only. Sensible so they can control the people and cleaning needed. I also picked up an absolutely gorgeously decorated doggie Hanukkah/Chanuka cookie for a friend's pup! Paws up! We like this shop.

This location is doing such a good job at maintaining distance and safety for everyone that comes…read morehere! We came in and everything was roped off, the staff looked like they were ready to keep things clean, everything was done for us! All we had to do was walk in, request our cat food, and we were off! It was honestly the best service ever. We were in and out right away. They also wiping down and maintaining all the debit/credit machines. The staff there also gave us the lowdown on the Ultra cat food which is the in-house brand of kitty food. We've been moving our cat over to that recently. He is definitely liking it so far. We will be back!

I've taken my cats to here for years. I won't take him back here. They don't practice medicine,…read morethey just want your money. Can you tell me that my cat's doesn't have an infection. But yet he charged us a $158. And we still don't have an antibiotic for him. He has swollen chin. You can blink receipt that it is swollen. Indicates some kind of infection, but yet he doesn't have an infection that he couldn't examine Archie and he wanted to charge us $400 for something that is unnecessary. Yeah, $234 For x-rays plus $80 for sedation that we feel is unnecessary. It clearly indicates By the swelling of his chin is an infection Please don't take your animals here if you want them to have great care,

Made appt for a specific vaccination for my pet. When I went to pay for the vaccination, I…read morediscovered that they gave the WRONG vaccination. They made this to somehow be all my fault, they took no ownership of the mistake and I had to pay more money for the correct vaccination!!! Clearly profit is valued over everything else.

We adopted Tikka recently through Infinite Woofs. We met Cindy who was Tikka's foster mom! She was…read moretransparent, helpful and went above and beyond to help us get to know Tikka. We are so grateful for IWARS and their adoption process that gave us exactly what we needed. We absolutely adore Tikka and cannot wait to spend many years with her.

I saw this cat at a Petsmart store and emailed Infinite Woofs about a cat. Not only was it easy to…read morefill out the paperwork, but a few days later, I brought the cat home. He has all his shots , and has been neutered . He was found early March and now he has a home. The paperwork was easy and the entire process did not take long at all to complete. Once I got all the things needed, he was home bound. Infinite Woofs seem to have a bad rep here, but from my experience , they were informative and understanding.

This is a super pet store. I am a new owner and the…read moreAssistant Manager along with her colleagues are nothing short of AMAZING. She educated me, took in all my questions and....what? SHE HAD THE ANSWERS. My rescue was so happy by the evening. Overall improvement of 70%. She was eating, playing and being a puppy. THANK YOU PET VALU

This place is FULL of exceptionally fantastic sweet people. The owners the staff give off a vibe…read moreof "family" for lack of a better word. They are all so welcoming and pleasant. I found the best place in Sherwood Park to visit with or without our two dogs in tow. Keep it up everyone you literally are the very best. Oh yeah... and lots of great products/stuff for our pets - besides the good vibes!

My Pug (Bullet) just LOVES Pet Planet! All pets are welcome…read moreinto there store, as long as they have a leash on them. Bullet's always super excited when we go on our bi-monthly visit to Pet Planet. He just loves walking into the store and picking out the exact treats he wants. (Yes I do spoil him to much sometimes) They have a marvelous selection of dog and cat food. Dry, canned, frozen, raw...whatever types you can think of-they'll have it! The staff they have employed there (including the store owner/manager) are all SO NICE, polite, professional and helpful. If I ever have any questions about anything, the staff is always available to answer them and give me recommendations. AJ, Christine and Lindsey if you're reading this, thank you for all the help you've given me! Most recently was when I asked them what I should do about Bullets nonstop shedding? They recommended I try "The Furminator" to help remove all that extra hair. I wasn't sure I wanted to spend $50 on a dog brush, but I took her advice and bought it. I went directly home after to try it out, and see if it really worked as good as she said it would. WOW! Was she ever right about it! I couldn't believe how amazing this thing actually was. How I ever survived without a brush like this, for as many years as I did just baffles me! His shedding went from a 10/10 (His fur being everywhere!) down to a 2/10 (Hardly sheds at all) If you live in Beaumont, Leduc or South Edmonton, you definitely have to drop by and see this store. I know you won't regret it!

I used to take my dog into the city to get his nails trimmed, until I found out that Pet Planet…read morewill do it on a walk in basis.... how great is that!! It's literally across the street instead of wasting at least 30 min to go to Edmonton and back. They have a great selection of dog toys as well and I've bought a bunch in hopes that my dog will chew on them instead of my house... so far its about 80/20 lol... he really likes the toys. My little guy also really likes the chicken jerky that we got a sample of last time that we were in the store after his nail cuts... I don't even know if he chewed it, it was more of an inhale lol. I also have to do a shout out for Pet Planet supplying the free dog bags at the Beaumont dog park. It is nice to have them there when I forget to bring mine! There are a lot of people who take advantage of using them... so thanks so much!!