One person working ..one person in front of me doing who knows wat I asked if there was any one else to help and she said no and apologized..not her fault but there were umerous people wking there and no one else could help? I left after 20 mins .still not helped read more

They have many animals that are excited to love you and possibly get a forever home. Staff are great, very helpful. I'd highly recommend getting your cat or dog fixed. They spend a lot of time rescuing stray cats, ensuring they get fixed and have their shots. I had my small dog in getting fixed by their vet, she did very well and stayed the day there. read more

We came here a few days before our anniversary sort of on a whim to see if maybe we could find a new cat or kitten. We lost our cat a few years ago and I was not ready for a long time to get a new cat. When we came I made it clear that if I didn't make a connection with a cat that we would not be taking one home. Well after a long walk around the facility and visiting with a few different cats we found the sweetest one year old black cat. The staff were wonderful and helped us through the process and were very patient with us. We have always had a great experience with the Humane society and I feel better about adopting a rescue than getting a kitten from a pet store. read more

The place is incredibly clean and tidy. The staff here very much care about the animals and their well being. Everyone here is very friendly, helpful and kind. ADOPT DON'T SHOP! Every animal deserves a second chance. I recommend adopting from here :) read more

Yelp removed my review saying that it seemed that I had no previous first hand experience. I adopted a dog from this FOR profit company. My Ex brought the dog in and they put my dog down without any sort of thought or care. Then they lied to me saying they never had my dog in until an employee finally gave me his euthanization papers. I sat with the CEO, Media relations and VP with my kids present as they all lied to us about his where abouts. I learned they euthanize animals by the thousands. I wouldn't support them for a half a second. read more

This shelter has always been my number one go to when I'm looking for a new family pet; they're always incredibly kind and helpful as well as considerate of the needs of their potential adoptive families. Over the pandemic I adopted a sweet ball of love named Romulus, a beautiful tuxedo cat; they made the process quite easy even with covid restrictions and had us in for our appointment quite quickly. We had Romulus home within about an hour and he's been our weird and loveable boy since. All adoptions are by appointment right now but if my experience is anything to go by, they'll have you in quickly to meet the pet you picked on the website within a few days. If you're looking to adopt a fur baby I think this is a great place to do it. Pics of my little guy, Romulus included! read more

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EHS is phenomenal! And believe me, I have some pretty high standards! I love to go and sit in their rooms and pet the kitties and give some much needed love! One of the coolest things I've noticed over the past year is their "Wish Upon a Whisker Wednesdays." Now, it's not every Wednesday, but if you sign up for their e-mail listing or add them on Facebook they give you advance notice. Wish Upon a Whisker Wednesday (which is happening in 2 days - June 15th) is when they waive all adoption fees for adopting a cat that meets their qualification - whatever they have too much of at the time basically! In 2 days, June 15th, they are waiving the adoption fees on ALL ADULT MALE cats! Seriously people! They come neutered and fully vaccinated! I believe the normal adoption fee is around $140. They are of course accepting donations as well. Every year I make sure to buy my Entertainment book from EHS to support them! And when our cat had to be put down this past year, I went there and made a donation in his name to help with their other kitties. I just can't say enough great things about this place! And their new facility is spectacular - beautiful - and with loads of green space outside to take a dog for a walk! They even have indoor/outdoor cat rooms for kitties to get fresh air, too! I heart EHS! read more

They have an excellent dog training program and help protect animals. I wish they offered government subsidized, spay, and neuter surgery At a cost of four dollars like you can get in small communities read more

not good experience been dealing with depression for 7 years now that's how long I have been isolated from the world and quit my full time job. except my husband and my therapist I found almost 2 years ago It's been just me and been wanting a dog feels like forever. I did some volunteering there love it but going into the kennels gave me too much anxiety so I quit. I moved last year to place where I can finally get a dog. Finally decided to get a dog and you can only see one dog and pick that same day go home. Watched a lot of pit bulls and perolees shows and fell in love with the dog. So I looked at the pit bull they had and fell in love. They gave me him telling me he had allergies and behavioural problems that I would need trading for the dog. Ok I can do that!! But clearly the dog needed someone with more experience that I had. my arms were bruised for the first two week and he snapped at me I was scared. But the $1200 trainer said it can be fixed. Day after trainer was there he bit me really good drew blood I was swollen. I know what I did wrong it was not the dogs fault but because I have no experience me and the dog paid the price. I'm so sad I had to give him back I'm scared or traumatized I don't want another dog they ruined the whole experience for me and now I'm alone again !!!! so 3 weeks into this experience I'm out over $2000 have no dog and as of right now there's no dog that could ever replace him cause he was amazing!!! Sorry but I hate the humane society Edmonton location Thank you for reading my review read more

It's the Humane Society, so has to be five stars! We have had Piper here for two classes. Basic obedience, which was excellent. Great trainer and a nice size class. The classroom is huge and easily held ten dogs and their owners. We went back for some one on one post Covid training and again, excellent. The trainer listened to our concerns and provided a good course for us to follow. For under $200 I was impressed. read more

Wow, definitely the nicest pet adoption facility I've ever seen. Clean and spacious, with separate wings for cats and dogs (and a bunny area too). Many of the cats had entire small rooms (the size of a small bathroom) to themselves with multiple cat trees. Visitors are welcome to go in and meet the cats in person. Cats are all labelled with as much information as the staff can provide, such as name and age if known, personality, whether they think the cat will get along well with other pets, etc. (I didn't look at the dog wings but I presume similar.) The cats all seemed friendly and well-adjusted and there were volunteer staff all over the place helping out. read more

Edmonton Humane Society - Animal Shelters Near Me - Edmonton, Alberta

I like that you can go in and meet the animals instead of standing behind a glass window and guessing what the dog is like It's also good for socializing them and making life not so miserable since they don't have a loving family I've been behind closed doors I really hate the small cages and cement floors the animals you don't see have to be on And the worse is there's soooo many back there and I never see most of them on they adoption site so I have no idea what ever happens to them My guess euthanized All in all its a humane society everyone has there secrets least someone is trying to help homeless animals wether that be they have a chance or they have to be put down Really wish people would learn to spay and neuter And don't buy an animal unless your committed for life ! read more

Edmonton Humane Society - Entrance - Animal Shelters Near Me - Edmonton, Alberta

I finally had to make the decision to let my fur baby Buddy go to heaven. I made the appointment with the Edmonton Humane Society to have him Euthanized and Cremated. The staff are so compassionate as I cried a million tears relinquishing my best friend to their care. He didn't have to wait, or see the vet. The care giver explained that he would be sedated then euthanized and it would be painless and quick. Thank you Edmonton Humane Society for caring for my pet and me in the most compassionate way for all to say goodbye and meet you on the other side........ read more

If you are looking for a family pet, please don't go to a pet store - come here instead, especially if you are looking for a dog or cat (unless the pet store works with the Humane Society as an adoption outreach centre). Sometimes there are rabbits and various kinds of exotic pets too. If you love animals but aren't able to have one for whatever reason, this is an ideal place to volunteer for something like being a dog-walker. The Human Society interviews adoptive families and you get the chance to socialize with the animals to make sure it's a good fit. read more

While I would love to go into great detail, bulleting each and every point in great detail, why the EHS only gets two stars - I have a deep and thorough understanding of the community who supports establishments such EHS without the slightest awareness of what really goes on, and not just at the EHS. I greatly approve of the over all goal and what they are striving for, reaching for, but even that is half-hearted. I'm shocked at the lack of general knowledge, restrictions, intelligence, and care. There are no professionally done assessments, no screening, no proper training, and I've even rescued over ten dogs in order to clean them up properly and find better homes for them. The dogs I have rescued from EHS (and places similar) were in rough shape. They were sleeping in a cement cell in their own urine, no socialization, and no proper grooming. The staff treated the dogs according to their history with previous families instead of treating them as a dog, in the now. None of them were assessed with children, separation anxiety, basic training, etc. Their "files" all included a stellar report saying each and every one of them was trained with basic commands, no aggression, could not be around children or other dogs. Each dog I took home, properly groomed, integrated into a family with children and properly trained them beyond basic commands and manners. Each dog was kennel trained after I took them home, and I even went so far as seeing my OWN vet (not their vet, that's BS) and several of them had to be treated for varying issues. Never the less, this isn't the only organization I have a list of issues with. The above stated are not the issues, merely a FEW examples. This is why I do not go into these places. I support REGISTERED breeders and under dogs. Thats it. Until there are implemented rules, regulations and screening, major changes to the process and fees, licensing... Nothing will change. I will not enable and support a system that abuses and lies. read more

I do love the Edmonton Humane Society, there are just a couple of things I think they could improve. First, I find it a bit annoying when you are trying to spend time with an animal and a volunteer is awkwardly in the room spending time with another animal or doing something. I personally would appreciate a little alone time with the animals when I'm there. Second, I think there should be an 18 plus rule, unless accompanied by adults. I was subject to some very immature and annoying teenagers who clearly did not know how to handle a cat and were squealing and screaming, frightening the animals. Third, I know they allow special needs people to come view and spend time with the pets. I think this is a wonderful idea because animals can provide amazing therapy for anyone, but I think that these people are not accompanied properly. I witnessed a special needs woman throw a cat into it's cage and shove it by it's face to close the cage door on it because she thought it smelled bad. I'm not sure why her caretaker was not supervising. All in all, the humane society is amazing and I quite enjoy visiting the animals there, it is very relaxing. I just wish that they were a little more interested in who is coming through the door, rather than allowing anyone to go in. The animals should not be subjected to being thrown or listening to people scream! read more

Seems the majority of peeps reviewing this place thinks it's just AMAZING!!! Well they are absolutely right!! When compared to the old SPCA location on Yellowhead - well there really is no comparison! I spend as much time here as I possible can - which is not enough. Although I am not in a position in my life to take on another rescue at this point (I have two cats and one turtle), just spending time with the animals is fulfilling and brightens my day exponentially! I absolutely adore the idea of the come and go style where you can visit any one of the numerous `cat rooms`and sit down with about 5-10 cats (depending on the size of the room) at any time - and just soak it all in!!! To me, that's heaven - only thing better would be if I could take them ALL home with me!!! Same idea with the dogs...they each have their own room (some with access to an outside pen) with their info chart posted at the door. They keep the more high energy dogs locked to stop smaller children from walking in and possibly getting injured, but any staff member can let you in for a visit. Their adoption process is slightly lengthy and they make sure 100% to work with adopters to make sure that the animal is a good fit for their family (I believe you even have to bring any pets you already have with you on adoption day to meet the animal). This is CRUCIAL!!!!! I really wish ANYONE thinking of bringing an animal into their life would have to go through this process! Given the number of unwanted, abandoned pets in our city, I feel very strongly that adoption is the ONLY responsible way to bring a pet into your life right now! I like to support their pet store as well as you know the funds are going to a good place - selection is limited but good quality! Prices are comparable with any other pet store but a percentage of the funds goes right back into EHS programs!! If you are a pet lover (cats in particular have a high need for good homes) I beg you to visit EHS! Even if you're one of those `funny` I cant love an animal unless its a puppy/kitten kind of people - First, they have countless kittens (for a higher adoption fee), and puppies on occasion - Second, I challenge you to go there and NOT fall in love with an animal there if you are a legitimate animal lover! read more

Great building and nice rooms for the adoptable animals. The staff, needs to be replaced, they are all mostly rude. I volunteered here for a year walking dogs, as I love pets but cannot afford one financially. Every dog had "problems" on their door card evaluation (which is used to tell dog walkers what to expect). Dogs love me naturally and I literally had zero problems with any of the dogs I walked, minus a few that hadn't been leash walked, but that's a normal problem to have. The dogs are all fine, or will be, but the cards on their doors scare some of the volunteer dog walkers and that attitude translates to the dog. Which does not help. They should be more picky over who can come volunteer to walk the dogs. I saw quite a few people that should not have been doing so, and were likely making the dogs worse for it. It was sad. Great they are volunteering for a good cause, but maybe don't volunteer to walk dogs if you haven't owned one and know how to properly correct their behaviour. You need to be confident and happy to walk a dog, if you're not the dog will sense it, it's common sense. I saw multiple people scared of the dog they were walking or unable to handle the dog and there's no staff around monitoring this. read more

I turned into a 5-year-old yesterday afternoon when I finally received my belated birthday present from Michael J - a kitty! Growing up with allergic brothers, I was a sad, pet-free child. But no more! We knew that once it was time to get a cat, we would find him or her at the Edmonton Humane Society. They have such a great program here and really make adopting an easy and enjoyable process. The cats are in a bunch of different rooms you can go hang out in. The first two lounges were really big with 10 or 12 kitties and lots of toys and spaces for naps. Down the other hallway is a series of smaller rooms with 5 or 6 cats hanging out in each. That's where we found our new best friend, originally named "Aaaaahh!" (in a room with "Boo!") but now known as Waldo. He's a gorgeous 3-year-old, grey-and-white short-hair who loves to cuddle and play. The best! After you pick out your cat, they take you through a very informative 15-minute video on how to take care of your cat, and then a bunch of forms to sign. They also took us through his medical history, which I appreciated. What is especially handy is the pet store on-site (non-profit, just like the rest of the agency). We had nothing at home for Waldo, but luckily we were able to pick up everything we needed before we left. Scratching post, litter box, the works! The staff here were so great, I can't thank them enough. It was great to see all the volunteers they had out, playing with the animals. (Best volunteer job ever, I think!) If we pick up another animal, it will definitely be from the Edmonton Humane Society. read more

Love the humane society. They are clean, professional, and one of those facilities where you actually wonder "Was my pet happier there than at home alone with us? Will she miss her friends?" The staff and volunteers are fantastic. The animals get great spaces, enrichment and are well cared for. This is a fantastic shelter and the adoption process was very simple, affordable and easy. They also have a great affordable pet shop on site where the proceeds all go back to support the shelter. I was thrilled to hear this and actually bought food and goodies there and found them to be cheaper than pet shops anyways! It is slightly out of the way, being almost in St. Albert, but it is well worth the trek and whatever your need, they can help you out. I'd wholeheartedly support you going today to check out their amazing selection of furry friends! read more

While I might long for there to be an actual cat cafe in Edmonton, I adore the fact that you can just visit with the animals here. Visiting the animals is extra fun (and you can go look at the animals of many different types). The rooms are well labeled, there are helpful staff and volunteers to answer your questions, and you can go inside and sit and pet cats for however long you would like as well. I like the fact that they make sure that pests are spayed or neutered before offering them for adoption. Discounts for senior cats, free senior cats for seniors, and other programs make pet ownership a bit more affordable. On a whole our visit was great. The pets had lots of space to move around and lots of love from the visitors, volunteers and staff. Hand sanitizer dispensers and good restroom facilities are available as well as training classes, an outdoor dog run and more. read more

My two cats both came from here, and I couldn't be happier with them. They may not be inbred pedigree kitties, but they're smart and cute and affectionate, which is all I could wish for. I think two is my limit so I won't be back much in the future unless I get the time to volunteer. Wonderful place! read more

I agree with the review below. How can you not respect the Edmonton Humane Society? They do their best to accommodate abandoned animals. When I say best, I mean best. They have rooms set up for all the animals with toys and things that keep them happy and active. The dogs all have their own rooms. They have everything set up so if you are going to adopt an animal you can interact with them comfortably and see how well you get a long. If you can't adopt I would urge you to make donations to them so they can continue caring for these animals as long as they can. read more

I find this organization to be drought with secrecy and a huge lack of transparency. They apparently killed my dog after he was horribly surrendered by my x-wife. They apparently did so within 24hrs. After meeting with them and trying to get answers, all me and my kids got were a running around and a weak stance that because our dogs microchip was under my x-wife's name only(she initially picked the dog up as a surprise for all of us) that indicated legal ownership. When I had a lawyer contact them, we had a response from their lawyer that indicated the Humane Society had followed their policies. This was not within the agreement they had promised to work with us to provide information with a CRT order. Since this happened I had seen and heard of many horrifically similar circumstances regarding others. I have posted more of the story and others on the Facebook page "Bring Duke Home". read more

This review is regarding their Training Classes. We have a pitbull cross who is about a year old and we enrolled her in the Basic Obedience Class. The trainer (Charlotte) was lovely. Very attentive to the dogs and was great to give side tips. Our class in particular was a very small bunch so there was time for some extra activities. I appreciated the care and behavioural notes that were given to us on our rambunctious pup. The class included sit, stay, come, leave it, take it, drop it, loose leash. I did have to go home and do some youtube researching for some of these as it might have been lacking in the class but I would definitely grab a class from them again. read more

We got our cat from here last year on Christmas Eve. On that day the facility was only open for about 4-5 hours. There were so many people adopting pets and the interview process was quite long, so we had to wait over an hour to finally get our cat. We still like coming here occasionally to socialize with the animals. I feel bad for the dogs because they look so depressed in their cement rooms. I used to volunteer at an animal shelter in my hometown and I enjoyed it a lot. I would really like to volunteer at EHS but it is a bit too far for me to travel. read more

Edmonton Humane Society - Fire hydrant outside EHS- cute! - Animal Shelters Near Me - Edmonton, Alberta

Really appreciated the compassionate, efficient help of Edmonton Humane Society Peace Officers when my Husky Dysis was discovered injured in my yard, this month. Called me at work on my cell, met me at the house, helped load a frightened bleeding dog into a kennel, made calls to two of my vets and loaned a large kennel for transport. There was follow-up calls later on both the condition of my pet and around pickup of the kennel. As a result of her injuries, my dear old husky, unfortunately several days later at home had to be put down, but I found a card from the officers in my mail box after they picked up the the loaned kennel. Edmonton Humane Society well worth your support! read more

I'll start this review by saying that I do appreciate what they're trying to do (I am an animal lover), but I regret ever donating to them. Once you donate, you get hounded for the rest of your life. They call me often, even when I have asked nicely to be taken off the list. This is YEARS later. The name of the organization doesn't show up on my caller ID, so unless I just ignore the call (which I often do), I am forced into talking to someone who is trying to guilt me into donating. I swear, no other organization I have ever donated to has stalked me like this. This is NOT the way to get more donations. I'll happily donate to any other animal charity, but not this one. It's just ridiculous. read more

Let me start by saying they do alot of good. So keep adopting from here! But if you are bringing a pet here to give away- PLEASE FIRST CONSIDER A NO KILL SHELTER. They don't seem to make it clear that they euthanize MANY animals here apparently I have found for many reasons that shouldn't be. Only the nicest and prettiest- I've been told make it... So BEWARE if you are turning in a stray- they may not last here. I think this should be put on the website clearly that they do euthanize animals they don't consider adoptable... It may not be their fault -but the companies that own these places.... which is a real shame. read more

I enjoy going to the new humane society it is a great new space for the animals and I am happy for them. Although - the staff on the other hand are absolutely terrible. Every time I go there the staff are rude and the volunteers are usually super friendly and sweet except my last experience a couple of days ago. I was there looking at cats and when I stumbled upon a tired kitten with a sign on the cage that said "My adoption is in progress" I was aware that SOMEONE was going to adopt the little fella, I just wanted to pet the guy when a volunteer came up to the cage, slammed the door, startled the kitten and loudly told me that he was being adopted and that I couldn't hold him! I told her that I can read and I just wanted to pet him, my intent wasn't to steal the little kitten away! She was just god awful and I will be sure to send the Humane Society an email about this experience! This woman was short and chubby with red curly hair, always talking extremely loud and super rude! Does the Humane Society even talk to the volunteers? Is there some sort of interview? Can just any prick walk in there and volunteer?? I was very upset with the way this woman treated me it is safe to say that I will no longer donate to the humane society and I will take my donations to other animal shelters across the city! read more

1 good and 1 bad event - not caring for all animals involve! We adopted a cat about 9 months ago at the humane society and everything went fine except a little vomiting problem probably just related to stress. Besides that, our first cat was totally healthy. 9 months later, we went back and decided to get an other cat so they can possibly be friends. We fell in love with a 3 year old cat that was not in a chalet. We inquired about his status because we were worried about the healthy cat at home. They said he should be in a chalet because he is okay with other cats and there is no reason in his file why he should not be, but there was no room in a chalet at the moment. We decided to go ahead with the adoption. During the interview process, it came that the cat was going over "cold" and that it would be safe to keep him separate for a couple of days from the other cat. The day after the adoption we went to the vet to learn the "cold" in question was a condition which will be recurrent and cannot be treated. It also might be contagious to our healthy cat. Happily, our other cat has all his vaccines up to date and should be okay... Also, there is a problem with one of his teeth and might have to pull it out (not now, but probably during his lifetime), a process that could cost between 1000 and 2000$, an other "detail" that was not mentioned during the adoption process... at all!!! So now this cat needs prescription food so this teeth probolem does not get worse. After 2 visits to the vet in a week because his "cold" is getting worse, we hope the little guy will get better soon so he can meet his home friend. We would not consider bringing him back because we are animal lovers but I feel cheated by the humane society that did not consider my healthy animal even after WE CLEARLY BROUGHT OUR CONCERNS to their attention... It should have been expressed that the cat was going to be contagious all his life, BEFORE the adoption. I think it is unfair for our healthy cat and for us, that now have to deal with the expense of a recurrent condition that was known to them... Beautiful facility, but the staff should care for the animal at home and the owner. This cat should have been with a family that did not have any cat at home... Disappointing for an institution that is meant to care about the well-being of animals... read more

@ COLLEEN T: I think it is very unfortunate that you had a bad experience with one of the volunteers, but I dont think it is fair of you to "no longer donate to the humane society and I will take my donations to other animal shelters across the city!" Just because one rude volunteer works there and didnt treat you the way you wanted to be treated doesnt mean you should let the animals suffer. Yes the Edmonton Humane Society could use some improvements (couldnt we all?) but they run on volunteers and donations for the most part. If you are so concerned about the crappy volunteers, why don't you do it?? I think the EHS is a wonderful place! read more

This is one of the best animal rescue facilities in the world. It makes me beyond proud to be an Edmontonian when I come here and volunteer. The animals have fabulous accommodations and the staff treat all with respect and love. If you are looking for a new furry friend this is the place to find one. read more

Since they opened their new million dollar facility, I can't argue that they have taken much better care of the animals entrusted to their care. However, their accountability has gone into the toilet. They have removed their annual intake and financial reports from their web site, and haven't made new ones available to the public since 2010. In July 2013, and again in July 2014, they have closed their doors to the public seeking shelter for their pets. At the time, the news reported that they had 143 dogs in their care. There were less than twenty adoptable dogs listed on their website. They have also very much increased their adoption standards with a grueling interview process, and increased requirements. Most dogs also come with hurdles that must be jumped through; potential pet parents must attend classes at the shelter, have no children or other pets, etc. . . At the same time, they choose which strays they will accept from Edmonton Animal Control and let the pound kill the rest. They do not take animals from the pound when they are at capacity. The public cannot adopt from the pound. I can't help but feel that this humane society has strayed from it's mission of helping homeless and abused companion animals, and started concentrating on helping a few dogs at the expense of the many. read more

The facility is awesome, I truly believe the pets are well cared for and comfortable here. When they had their first "Free Cat Day" we went and ended up coming home with two cats (to equal number of laps, of course). We were told EHS had no health concerns regarding either cat. We followed up with a local vet after bringing them home. They were found to be in good health, except the one had a gum issue. We tried antibiotics, steroids, all kinds of things recommended by the vet. Nothing worked. Surgery to extract all her teeth has been recommended as the only way to relieve her of her inflamed gums (Stomatitis). I'm not sure how the EHS missed this. I guess it's possible she fell between the cracks as it was crazy busy that day, but this is something that should have been caught before. Our visit was pleasant, everyone seemed helpful and the adoption process went as fast as it possibly could given the crowd of people. I did feel they were possibly just pushing adoptions through for the sake of getting the cats out the door though. I guess I can't really blame them, there were people everywhere trying to adopt cats, and there is no way they could have done an in-depth analysis on every application (ie calling vets to ensure current pets are vaccinated). While I would go back again, I think I would prefer to look at other options around the city that take a little more care in the adoption process, and that pay closer attention to the complete health of the pet. I'm not saying EHS neglected or didn't care for our cat's health, but to have a condition over-looked is worrying. Maybe the adoption process is more thorough on non-event days, which is why I would consider trying EHS again. To sum up: the facility is great, the staff/volunteers seemed friendly, and they worked incredibly efficiently on a day when adopter turnout was huge. One of our cats we have adopted ended up having a pre-existing medical condition not disclosed to us by EHS as they must have missed it. The adoption process we experience was less thorough than I expected, possibly due to the number of people wishing to adopt. read more

I have been a long time supporter of the EHS, and have adopted 2 dogs from them. The facility are great, and as a former volunteer, I can say with certainty that the animals are loved and cared for and every effort is made to ensure their comfort while they wait for their new home. There are many volunteers, and the dogs on the adoption floor get 2 or 3 walks per day, plus they get to socialize and run around and play with each other in large pens outdoors. Obviously, when the shelter is open to the public, the dogs need to stay in their rooms so potential adopters can meet them, but otherwise they do get to go outdoors for exercise quite often. I was very impressed with how they are looked after. The cats and the rest of the animals there are also very well cared for, with toys to play with and tons of attention. A few reviews on here have stated disappointment with the staff and people who work/volunteer at the shelter, saying they were rude. I have also experienced some unpleasant interactions with some staff members, nothing major, just not overly friendly people. But there are definitely some very good, friendly people who work there. It is a fairly stressful environment to work, and emotions run high sometimes, but it's important to remember that the whole point of supporting/donating to the EHS is to give animals in need a second chance, so the shelter can keep doing the awesome work they do! read more

Really bad experience. Staff doesn't know what they are doing. Strongly suggest to adopt elsewhere. Very poorly managed.

Yeah, the humane society is fantastic. The only reason it doesn't get five stars is that there are other non-kill agencies around, plus the fact that they are less apt to take special needs pets from the pound, and thus they are killed there. Still, I understand a need for both kinds of agencies. I myself have a special needs cat, and my life would not be complete without her, so there is room for alternatives. read more

The Edmonton Humane Society is amazing! They have rooms set up for the animals that are much nicer than the cages some shelters use. People are free to go in and meet the animals and interact with them. There is also a very well stocked pet store where you can get everything you need for your new friend. They also offer training and behavioral modification classes if your new buddy needs a bit of polishing. Their adoption process is fairly easy but still thorough. They also microchip all their dogs and offer 6 weeks of free monitoring. Dogs especially can sometime go very quickly here, so check out their website to see who is available and then get down there FAST! read more

It's a great place that does great things but the young girls who work at the customer assistance desk were loud and clique-y. I overheard them gossiping and laughing about someone and it seems so unprofessional. read more