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    Pete Rose

    2.7 (16 reviews)
    Closed 7:30 am - 4:30 pm

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    Pleasants Hardware

    Pleasants Hardware

    (13 reviews)

    $$

    Three Chopt, Near West End

    I visited Pleasant's for the first time last month to purchase some screwdrivers to upgrade my…read morecurrent set (which I've had since 2006 when my grandmother passed, and she likely had the set for 40 years prior to that too). When we walked in, we were immediately greeted and asked if we were looking for something in particular. We were then efficiently walked over to the aisle housing screwdrivers and told about the different options. They were locked in a case, so we would've needed a staff member's help anyway. Apparently people like to steal screwdrivers, which I never would've guessed. Prices seemed fair, but to be transparent, I don't generally buy tools so I don't really know the going rates. Check out was just as efficient with a couple lines in operation. And the cashier was just as friendly as the staff member working the floor. Everyone was properly masked and social distancing was taking place as well. I would suggest supporting this small business and those like it prior to going to the big box stores.

    My experience at Pleasants today was, well, extremely pleasant! Me and my toddler set out to find…read moresome plants and supplies to start a home garden! I've never been interested in plants before quarantine, so everything was new to me. With all of this cooking I've been doing, I thought it would be nice to have fresh herbs at the ready, so off we went. This is the definition of a quaint, local hardware store. There is everything you could need for your home projects plus a little extra, but not much extra. The store is much less overwhelming than the big box hardware stores and the employees were SO helpful. I really enjoyed my experience there, which I never thought I'd say about a hardware store. I also enrolled in their loyalty program and got $5 off my purchase today. Score! Thank you, Pleasants, for providing the community with lawn, garden, and hardware needs for decades and still being a pleasant place to shop!

    Lowe's Home Improvement - A fiasco of a time getting our dryer delivered.  Came with two dents. Visible dent here.

    Lowe's Home Improvement

    (34 reviews)

    While Lowes does a good job in some areas, they fail in others…read more I hate to be a "karen" and vent on this first world issue, but I must . My father in law ordered a washer and dryer for my husband and I on 9/21. Delivery was set for 9/24. Sunday 9/24 came, the washer installed, then i was informed that the dryer was very much dented. They did not even bring it into the house. We were told someone would contact us about another dryer. Didn't happen. We called. We were told that this location did not have another one in stock, so it was being ordered, and would get to the store on 9/27 and delivered to us on 10/1. Great! Nope...Even after speaking to a human person on Sunday 10/1 and being told it would be delivered, I got a call from "Blue" explaining to me that someone should have called to notify us that the store had not received the dryer and that we wouldn't be getting the dryer until 10/8. Then the fiasco about Lowes needing to fix this. I had personally spoken to Lowes employees telling me we were good for Sunday 10/1 and I had even washed a load that late morning in anticipation (again, after speaking to someone who told me it was in fact being delivered), so now I have loads of dirty laundry and wet clothes and no dryer. So "Blue" is telling me "you need to___" blardy blar blar. No. Nope. It is not my job to fix Lowes problem. Lowes needs to fix this. Ultimately, the solution arose that another customer received the same dryer, but it didn't fit, so it was returned "in perfect condition with no dents, just with no box." That it could be delivered on 10/4 abd there would be compensation. Or we could wait until 10/8. Considering we moved on 9/23 and have piles of laundry, we opted for the quicker solution. 10/4 comes, and delivery occurs. I notice a dent on the side as the 2 men are bringing it in. Because I know it won't be visible, I just "let it go". Then, they set it up (with instructions to wrap aluminum tape around the vent hole) . I go check it out, and there is a dent on the top right. Visible dent. Things don't need to be perfect, but don't tell me you are sending me a perfectly new undented dryer, then send one with 2 dents. I call LOWES 2× , ask for delivery dept., both times it rings for 90 seconds, the call drops after 4 minutes and 45 seconds. Again, I hate to be a Karen, but this is a lot of $ and aggravation. I bought a refrigerator for my mom from another LOWES and all she has had is issues. We had a new refrigerator picked out for us, but LOWES will not be getting the sale.

    Dad bought Christmas presents to be picked up here. They tried to give me the floor model that was…read morevery scratched. I asked if they instead had a in-box model or could arrange one to be sent to my house. Employee said "yes no problem!". I told her I didn't have access to the card it was bought on, since it was a Christmas gift. She didn't listen and just pushed it thru as a return then asked me to reorder it with the credit card used. I was very confused considering our entire conversation. David the assistant manager was called to help what was happening and he just tried to avoid the entire situation. Kept waking away and told me nothing could be done. Didn't care the employee returned my Christmas present after I said "don't push thru a return. Only do this if it's an exchange coming to my home address instead". Didn't care that it would hurt my father's feelings thinking I returned his gift. Nothing. Thanks Lowes! Maybe have your customer service dept actually listen to your customers before pushing thru returns that can't be undone. After the customer said DONT do that.

    Pete Rose - buildingsupplies - Updated May 2026

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