Cross Creek Nursery recently handled our landscaping, and we couldn't be happier with the results! The design turned out beautiful, and the quality of the plants and shrubs is outstanding. The installation went incredibly smoothly--the team actually arrived early and showed a fantastic level of care throughout the entire process. A huge thank you to Tim, Matt, and Fernando for all their hard work! We especially appreciated Tim taking extra time to walk us through watering tips and guidance for maintaining our new landscaping. Highly recommend Cross Creek Nursery! read more

Cross Creek - Nurseries & Gardening Near Me - Richmond, Virginia

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I love the beauty and calmness of plants & flowers! This place has a building with a florist side and a plant side, but also has all the supplies and other plants (when in bloom) on the outside! The lot itself can be seen from the road year round, making it easy to find. There is an entrance exit on both sides for convenience. Also, I went online to learn more about the history and what services they provide, and there is actually a secondary location in the westend of Richmond. The website includes a careers page too, for people who have a green thumb or want to get better at plant care. read more

Put on your walking shoes and be ready to experience the fragrance of wonder. I was on a search for flowers and wondered into a world I was not ready for. Parking was easy and staff was knowledgeable and friendly. If you are looking for inside flowers it's here! If your garden needs a lil sprinkle of newness, it's here. If you are unsure of where to start, start here! There was so many varieties that I was overwhelmed in delight. I enjoyed walking the property and sweet aroma of the garden. read more

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The ladies in charge of the container management are fantastic. They communicate their plans and create beautiful arrangements and they clean up when they are done. Highly recommend. read more

Cross Creek - One of their beautiful pots. - Nurseries & Gardening Near Me - Richmond, Virginia

We always get our flowers and plants every year from cross creek and we wouldn't choose anyone else! Lisa,Tammy, and Steph did an amazing job! read more

Cross Creek - Nurseries & Gardening Near Me - Richmond, Virginia

The 6k gallon koi pond was too much work and so expensive. After filling it in, I asked Allyson Sheehan from Cross Creek to create a landscaping proposal that included lighting. The proposal was returned in just a few days. We scheduled the work, and the project finished today. I am ecstatic with the results. The crew, headed by Austin, was on time every day, and very amenable to suggestions and a few modifications. The left the site immaculate. Honestly, I could not be more pleased. read more

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Cross Creek switches out our seasonal containers and the plantings are always beautiful and their service is top notch! Thanks to Wendy, Lisa and Tara - we're ready for a busy spring and summer hosting family and friends! read more

Wow! Im am so thrilled the service i recieved from Cross Creek Nursey. I ordered a flower arrangement last minute for a sweet friend. I asked if at all possible for it to be delivered that day even though it was late in the day. The flowers not only arrived within 2 hours. My friend said they are gorgeous. My friend is elderly and shut in. This made her day. You guys are over the top wonderful. Thank you so much! I will refer you to everyone i know. read more

I bought a Groupon for $100 worth of Mother Day Flowers to be delivered yesterday to my mom. what I paid for and what she got were two totally different things. I am disappointed in the arrangement. It was NOTHING like what I ordered. read more

Cross Creek - This is unfortunately what she received. - Nurseries & Gardening Near Me - Richmond, Virginia

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The space of this place. It felt more like an event park Moreno than a greenhouse. Great! Helpful and knowledgeable staff with a great variety of plants to choose from. read more

Today, 9/27/25, Ordered "Deluxe" floral arrangement in a "keepsake vase." Did not receive pictured Fall Arrangement. Received, "small" thrown together, (smaller than a "Regular size" arrangement) in a "Mason jar, (NOT a Keepsake")! Flowers not fresh, tired, NOTHING like photo! "Send Flowers" called them, and issued a partial refund!. Sad, Cross Creek doesn't seem to respect their on-line orders, (+ other reviewers)! read more

Andrew McAuliffe and his team planted 18 trees with a smile and professionalism. I appreciate their patience as I contemplated where to plant my last tree. I appreciate their expertise and knowledge offered throughout this project. I definitely recommend Cross Creek and I will definitely use Cross Creek in the future. read more

Friendly staff helped me pick the right fertilizer for my roses. They really know their stuff and didn't try to oversell.

Wendy and Tammy do an amazing job our business and plants loves them! Thank you from WellcomeMd.

I placed an online order for flowers for a funeral from a site call Flowers by Nora. Apparently this is not a real florist and the arrangement came from Cross Creek. The arrangement was not at all what I paid for. It was a total embarrassment and looked like something I could have gotten at a local grocery store. Nora's Florest is a SCAM! I don't know if Cross Creek is in on this scam but buyer beware! read more

Cross Creek - This is what I received! - Nurseries & Gardening Near Me - Richmond, Virginia

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Our friend in Calif sent us flowers which came from Cross Creek Florist. We called to thank her and she was surprised the flowers arrived so soon. She said she ordered them just over an hour ago. We sent her a picture of the flowers and she said, "they look exactly like the picture I ordered." We were so pleased we went to the business to thank them. While there I spoke with a florist named Josh. I showed him the picture and he said, "Yes, I made that arrangement." I thank him profusely. We had just lost a pet of 18 years the day before and the flowers were sent to console us in our grief. We have dealt with many florist in our lifetime and are most pleased with Cross Creek Florist. read more

Wendy & Tammy were great! They refreshed our planters beautifully, and got us ready for spring!

What can I say? We are big about supporting local, and I will forever tell people to buy their plants here. My dad and myself have been doing some renovations around dads house......last year we lost my mom to cancer and her and my Dad bought their first home together just 5 months before my mom would pass away this year we are trying to do things around the house mom and dad has discussed after purchasing their home. Without knowing any of that we were greeted and offered help by the lovely Maddie (or Mattie) lol sorry for spelling it wrong possibly. She was so sweet and lovely and showed us around had good advice and answers for my dad and he was really excited! He's looking forward to going back and personally so am I because if she's an example of the people who work there than they deserve everyone's business!!! read more

Cross Creek - My dad shopping for flowers - Nurseries & Gardening Near Me - Richmond, Virginia

We had Cross Creek Landscape Company design and implement a landscape plan in Mosaic. I can't say enough good things about Austin and the crew that worked on our project. They built a beautiful pergola, installed a stone patio and planted all the trees, shrubs and plants that our designer (Ally - also great to work with) picked out for our yard. They were on-time every day, worked hard all day long, and left everything clean and put away each evening when they were done. BEST project we've had done in a long time. We highly recommend them for any landscape project. read more

Thank you for your help today with my mind and pumpkin. The staff is so kind and helpful and I was surprised the prices were so good!

We just had our beautiful thundercloud plum tree and five other plants encircling it planted today. Our backyard looks so pretty with all three additions done by Cross Creek. Much thanks to Austin and his crew for their dedication and patience to making everything look just right. The clean up was done and they left the backyard looking great! Thanks so much . Frances and John read more

Bad experience with Midlothian location but great experience with Ashland rd Office. Mis-communication and mis-understanding

My wife and I visited Cross Creek on Courthouse Road this morning, 3/5/25. We asked for help from Alex Rose. After hearing my wife was unable to walk down to where the plants she wanted, Alex directed us to where to park, closer to the hydrangeas Mrs Taylor wanted. Alex went to the plants and hauled them, 3 seven gallon and 2 three gallon up to the parking lot. She than helped me get the plants in our car. Even though our encounter with Alex was fairly brief, if she represents what customers would encounter when coming to Cross Creek we will be back. G Taylor read more

Cross Creek Nursery is so poorly managed that it makes me wonder if they are intentionally trying to go out of business. Cross Creek Nursery strung me along for 2 months on an order of 28 shrubs. One of their employees (Jane) convinced me to cancel my order at Strange's and place it with Cross Creek Nursery instead. She quoted me 28 units at $29.99 each plus $15 per plant for delivery and installation. I accepted. When the shrubs finally arrived at Cross Creek, Jane didn't call me like she said she would. I followed up yesterday and found they had been delivered a week ago. I went to Cross Creek yesterday, had to hunt down my order, and found they tagged the shrubs I ordered for someone else. Poorly managed. We resolved that issue but then came the whopper; Cross Creek wouldn't honor the price Jane quoted me. Instead they jacked up the installation price by over 3x! I called Jane this morning and she chose to LIE about the price she quoted me. Cross Creek doesn't deserve to be in business for wasting customers' time, not returning phone calls, being poorly managed, not honoring prices they quote, and LYING. My project is delayed by 2 months because of Cross Creek and I'm taking my biz elsewhere. I've never be back to Cross Creek and will share with 10k followers here in RVA to avoid them like the plague. read more

Excellent efficient Service-got their exquisite flowers delivered to me from them! Thank you for your hard work Cross Creek Florist

I'm upgrading cross Creek nursery to five stars after so many visits that leave nothing on the table this place deserves every star. Your selection is ever-growing an ever-changing that it's so interesting and inspiring just a walk-through they are greenhouse and garden areas. Staff continues to be top-notch in knowledge and friendliness. read more

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Charley came out to provide us a quote for a pretty large landscape job in our backyard. He said he had some ideas and would get back to me in a week with plans and a proposal. Well, it's been more than a month and....crickets. I followed up with an email and it was never returned. Must be nice when you don't need the business of prospective clients. read more

I love how the place looks and my plants to this day are still alive. I hope this place NEVER runout of business.

Alex Rose helped us design our perfect starter native garden! They were great and insightful the entire time. I highly recommend reaching out for Alex if you have any gardening questions! read more

This review is for the lawn maintenance service. Last year they did our treatments; we have fescue in front and zoysia in back, they said sure no problem. They used a weed killer that killed the zoysia; last spring I had lush thick zoysia grass and this year it's a weed patch because they used the wrong chemicals and killed it off. After one of the treatments last year it all turned white. Seems like they decide on the same lawn treatment for everyone, even if it's just wrong for your yard. At $1200 a year I expected a lot better. The management said anything on the phone to make me happy but then did not follow up. The guys doing the applications were fine but the management on the phone made promises that were not kept. My back yard is a mess now. read more

Cross Creek - What a mess - Nurseries & Gardening Near Me - Richmond, Virginia

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Stunning nursery and definitely our favorite in town. They keep the grounds beautifully landscaped. It's a great place to bring our daughter and shop for both interior and exterior plants. read more

Cross Creek - Large Birds of Paradise we brought home - Nurseries & Gardening Near Me - Richmond, Virginia

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We plan on planting a privacy hedge and trees at the rear of our property. I showed up on Saturday not sure of what to do and a very helpful young lady (Taylor) guided us around the garden center and showed us exactly what we needed. We wound up with 20+ Ligustrum recurves and a couple of Holly's. Checking out and setting up delivery was easy and straight forward. Taylor was very helpful and friendly and made the entire process a breeze. read more

Great variety of plants. Didn't see too many edibles outside, but I may have missed them. Didn't have time to walk the whole property. All plants look very healthy :) read more

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Nice selection of plants, trees and shrubs. I was there for 30 minutes and no one asked if I needed help or even acknowledged my presence. Poor, poor, poor customer service. Plants looking for a new home deserve better. read more

I ordered flowers for Valentine's Day for my sister through Teleflora. They outsourced it to this local florist. Upon receiving the arrangement, my sister sent me a photo of it. I was shocked to see how horrible it looked! I apologized to her and told her that these were not the flowers I picked out for her. For one, the flowers I ordered had red roses in the name of the arrangement and in the description, and the arrangement she received had none at all. Secondly, the arrangement was missing a lot of "oomph" to it and looked nothing like the photo online. It had a lot of empty space and the flowers were placed in an unorganized and unprofessional way. It looked like an amateur threw this together last minute! I honestly could have done a much better job had I gone to a grocery store and purchased flowers on my own to put together. I called them to tell them about my disappointment and they were really apologetic about it and said that they will resend a new arrangement the following day. I was guaranteed that it will look similar to the arrangement I had originally picked out online. I was worried that they weren't going to follow through with this (based on the previous Yelper's review). However, my sister did receive a new arrangement the next day except that it looked just as bad as the first one, if not worse. I called yet again after my sister received the second arrangement not to ask for another resend but to share my continued disappointment with the second arrangement sent. I was so embarrassed to have a make-up arrangement delivered to her work looking just as bad as the first arrangement, and was definitely not looking to have another disappointing arrangement sent to her a third time. I spoke to a different person this time and he was very apologetic about it and said he would look into it. I emailed him photos of both arrangements my sister received and a screenshot of how the arrangement was supposed to receive, I never heard back. If you're ordering flowers through Teleflora or FTD (according to the other Yelper's review) - DO NOT SELECT THIS FLORIST, you will be disappointed. Never in the many years I've purchased flowers have I been this disappointed or upset about an arrangement. read more

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After a bit of pushing We received a refund for the dead plants so we added a couple stars to our review

My husband ordered flowers for me for Valentines Day thru Avasflowers online and it was outsourced to this florist. After the order was bought and paid for $90 worth he received an email saying the flowers wouldn't be delivered on Valentines Day. He tried to cancel online and thought he had until yesterday when a delivery guy showed up at our office with this wilted bouquet. Not only was it 4 days after the day it was the wrong flowers and a lot of them were already dead!! Word of advice shop elsewhere including ordering from another company. read more

Went to get plants that were on sale. Researched what I wanted and found it was on sale. After picking all the plants out and getting to the register I was told that sale was over. I told them I just saw the add on their web page. Went ahead and looked it up on my phone and it was still showing on sale. Was told then that the sale went off that morning and the person that handled the postings must not be in. While putting the plants back they said they would honor the sale on some of the plants but not all. At that point I was done. Not worth it when another greenhouse down the street had the items I needed on sale. Very disappointing. read more

I think you may have missed the point we would have paid the higher price but it was the insistances by your salesperson that we had to used pesticides to use your services that stopped us from hiring you. Pesticides also kill the bees, benifical insects and the wild life that eat those insects. I hope that you change you policies. read more

We have used cross creek for trees & plants several times and have always been happy with the quality and service. This morning, I had the most pleasant experience at the nursery. I was solo with my one year old (in a stroller) and three year old. Not only did one young man advise me on what to purchase for my planter and then proceed to carry the plants to my car-but also, on two other occasions, I was offered help to carry plants/load the plants into my vehicle. Running errands with two little ones in tow can be difficult and I was so grateful for the staff's kindness this morning! read more