We hired James River Nurseries to do all our landscaping when we were building our house…read more I like the plan we came up with. But, they failed in their execution and customer service. 1) They planted a tree I didn't ask for. They said they had to do it because it was an HOA requirement. Fine. But, I should have been given the opportunity to choose the species and location. Nope. James River picked the tree (with a color we don't want) and planted it in the way of where our bulldozer needs to go. 2) Half a dozen shrubs and 1 tree they planted are dead within 2 months of their planting. Doug said he'd send someone over in a couple days to take inventory and fix it. Weeks later, no one ever came so I had to follow up and remind them again. 3) I bought sod to cover 3/4 of an acre. Some of the sod didn't take. Some of the sod came with weeds. I thought the point of sod was to not have any weeds at all on day 1? I found their execution, customer service, and product to be lacking. UPDATE: weeks after I posted this review, James River came and replaced the dead shrubs and dead tree. They didn't call me to tell me they were coming. Instead, they just came. So... once again, they missed an opportunity to ASK ME what kind of flowering tree we would like and where we would like it to be planted. Instead, they planted some tree (I have no idea what it is) and located it directly right where a bulldozer needs to go in order to reach our backyard. It's just so unnecessarily wasteful. This is really a 1-star review. I'm leaving 2 stars in case our poor experiences with James River were a fluke. UPDATE 10/9: Months later (but less than a year after initial landcscaping), another shrub died. I notified Doug and he said he'd take care of it but he never did. It's been a month since he said he'd take care of it and now he won't even answer polite reminders that we're waiting on James River Nurseries to fulfill their warranty. They blew yet another chance to redeem themselves.

We had the pleasure of working with James River to complete our back yard renovation. The…read morelandscaping was the last part of our project that included utility work, pool and yard makeover. When we first met with Doug it was apparent he knew what he was talking about and also took the time to listen to what we wanted. If he thought we should choose a certain plant he had evidence as to why. We shared with him our drainage problem and he assured us it would be fixed. Months after the initial visit, we were finally ready to have JR install our new shrubs and trees. They were very accommodating as we continued to switch the schedule. They finished the work and made sure that that everything was as we wanted it. The decisions they made with grasses and small shrubs they made were a perfect accent to the large trees. I would highly recommend giving James River an opportunity for your home. As they were at our home, we discussed some of their commercial work too. As I was driving around I took note of those location since several were near my house. It was clear they not only do a great job with a small project like my home, but also a larger commercial project as well. Thanks Doug and the entire James River team!

Staff is very helpful and kind. High quality plants. Also have a terrific gift shop full of…read morelavender products and local raw honey.

Bloom! There it is! Talk about Variety! This quaint, fair sized, charming farm/nursery has a…read moreplethora of plant choices for your garden! I worked here several years ago when the farm was in its embryonic stage and let me tell you, it's blossomed! Here you'll find an amazing selection of herbs, vegetable/fruit plants, flowers, annuals, perennials and more! And of course, the gorgeous lavender! RVA residents shouldn't miss an opportunity to visit this small farm tucked away in a Glen Allen neighborhood. Off Greenwood Road, drive down the country lane and it will dead end at the farm. If you have out of town guests, a ride to this hidden treasure will make for a fun day trip! In the spring, plants and herbs from A-Z are available, starting at Anise Hyssop and down the line! Some of the perennial herbs I had purchased here years ago, still come back year after year! My Sweet Woodruff was planted many moons pasts and flourishes as a ground cover each season! They also carry some hard to find herb varieties too! I'm especially fond of the Cuban Oregano, Tuscan Blue Rosemary(that's for remembrance, quoting Ophelia in Shakespeare's Hamlet) and the Rue (you must wear your rue with a difference, Ophelia says!) Winter, spring, summer or fall, there's always something to see at Lavender Fields. In addition to the wide selection of plants, LFHF also has other amenities; local raw honey, tours, classes, a gift shop, teas, garden supplies and tools, planters, beautiful landscaping that backs up the the Chickahominy River, and don't forget their famous lavender lemonade and ice cream. I'm happy to support this family owned, local business that is spreading seeds of joy in their path, beautifying Richmond one garden at a thyme! You'll rue the day you missed the opportunity to visit Lavender Fields Farm!

long time in town and variety of items for home and farm with spring/summer flowers out frontread more

Danny, the store owner, has provided consistently good service for my farm needs, including…read moredelivery of horse feed for many, many years. The staff is friendly and helpful. The store is always clean and has a pleasant, old fashioned atmosphere. Just like a small town local business should be!

LACY is the best. Watkins is a great place for plants, soil and hardscape materials. Take it from a…read morereputable contractor here in Richmond Va- ROSETEHARDSCAPES

Poor communication & business practices: Ordered patio stone from Watkins and ultimately ended up…read morewith too much material. Attempted returning and was hit with restocking fees that were never mentioned or listed on their estimates or invoices. Material was picked up and I didn't receive a credit for over 6 weeks.. Ultimately disputed with credit card company. Watkins then called me asking me to pay a $50 fee for disputing the charge with my credit card company.

I had stopped by there a couple weeks ago to get a price on gravel, Today, I called and ordered and…read morepaid for the gravel I needed on the phone and the lady I spoke with was very nice and helpful with the gravel I needed. It wasn't not time, and the nice young man was calling me to let me know he was on his way with my gravel, and he got here, and I showed him where I wanted the gravel, and he dropped it exactly where I asked him too. Thank you so much I had a big mud hole near the street that I needed to fill with the gravel. thanks again for your help

Front desk woman is rude. The place is a dump, plants are dried up. We waited 20 minutes for…read moreassistance to be rung up and when she finally showed up she was nasty, unhelpful and unprofessional. Do not waste your money, go to Sneed's Nursery instead, they are treat you with kindness.

A wonderful front store customer service lady at the Lakeridge location deserves a special mention…read moretoday. Cassandra took a bad start situation that my husband and I had in another department and she turned it all the way around, giving us reassurance and confidence that the problem will be resolved. With that, she supplied great care, patience and made us feel much better about things when we left. Thank you Cassandra for being a bright smile during a frustrating time and for going above and beyond! Home Depot is blessed to have you!

This particular Home Depot, which I visited today is absolutely horrible. There is no one to help…read moreyou, and when you ask for someone they send you someone from another department that knows nothing about the department that you're in. You waste a lot of time while they fiddle with their electronics just to tell you that they really don't know and that this is not their department. Went to customer service spoke to several other individuals. They got on the intercom twice. Still couldn't get anyone to help with something as simple as some outdoor floodlights. While everyone was talking after 20 minutes and trying to figure out who they could ask, I just walked out to go to another store to get the things that I needed. One gentleman in an orange apron told me who I needed to speak to, but said he couldn't call him to come over. I would have to go and try to find him. I don't know how this makes sense. I don't know how these stores survive. No one seems to know what they're doing and everyone's just standing around punching a clock for a paycheck.