large choice and greenhouse but prices can be high tucked out of the after crossing over 95read more

Visited the nursery on Monday...what a place...it's really large... the selection, variety and…read morehealth of plants is outstanding...from the time we arrived, through check in and following staff to locations of various plants, everyone is really nice and helpful...I didn't feel rushed or pressured in any way...a great trip from the Northern Neck on a lovely day...we'll be back...thank you...

We hired James River Nurseries to do all our landscaping when we were building our house…read more I like the plan we came up with. But, they failed in their execution and customer service. 1) They planted a tree I didn't ask for. They said they had to do it because it was an HOA requirement. Fine. But, I should have been given the opportunity to choose the species and location. Nope. James River picked the tree (with a color we don't want) and planted it in the way of where our bulldozer needs to go. 2) Half a dozen shrubs and 1 tree they planted are dead within 2 months of their planting. Doug said he'd send someone over in a couple days to take inventory and fix it. Weeks later, no one ever came so I had to follow up and remind them again. 3) I bought sod to cover 3/4 of an acre. Some of the sod didn't take. Some of the sod came with weeds. I thought the point of sod was to not have any weeds at all on day 1? I found their execution, customer service, and product to be lacking. UPDATE: weeks after I posted this review, James River came and replaced the dead shrubs and dead tree. They didn't call me to tell me they were coming. Instead, they just came. So... once again, they missed an opportunity to ASK ME what kind of flowering tree we would like and where we would like it to be planted. Instead, they planted some tree (I have no idea what it is) and located it directly right where a bulldozer needs to go in order to reach our backyard. It's just so unnecessarily wasteful. This is really a 1-star review. I'm leaving 2 stars in case our poor experiences with James River were a fluke. UPDATE 10/9: Months later (but less than a year after initial landcscaping), another shrub died. I notified Doug and he said he'd take care of it but he never did. It's been a month since he said he'd take care of it and now he won't even answer polite reminders that we're waiting on James River Nurseries to fulfill their warranty. They blew yet another chance to redeem themselves.

We had the pleasure of working with James River to complete our back yard renovation. The…read morelandscaping was the last part of our project that included utility work, pool and yard makeover. When we first met with Doug it was apparent he knew what he was talking about and also took the time to listen to what we wanted. If he thought we should choose a certain plant he had evidence as to why. We shared with him our drainage problem and he assured us it would be fixed. Months after the initial visit, we were finally ready to have JR install our new shrubs and trees. They were very accommodating as we continued to switch the schedule. They finished the work and made sure that that everything was as we wanted it. The decisions they made with grasses and small shrubs they made were a perfect accent to the large trees. I would highly recommend giving James River an opportunity for your home. As they were at our home, we discussed some of their commercial work too. As I was driving around I took note of those location since several were near my house. It was clear they not only do a great job with a small project like my home, but also a larger commercial project as well. Thanks Doug and the entire James River team!

BEST CHRISTMAS TREES IN RVA!!! Truly fair prices and MUCH…read morehigher quality compared to other options around Richmond. This was our third stop of the day looking for a tree, as other places (retail chains) had mediocre options. But here we found a beautiful 9/10ft tree in just 5 minutes, and for only $159! Fantastic customer service too! They carried our selection through the lot, trim/wrap station, and loaded it in our truck! This will be our new go-to Christmas tree location!

Asked for some general information and then left on read for 10 days with no follow up. obviously I…read morewon't be using their services...

A wonderful front store customer service lady at the Lakeridge location deserves a special mention…read moretoday. Cassandra took a bad start situation that my husband and I had in another department and she turned it all the way around, giving us reassurance and confidence that the problem will be resolved. With that, she supplied great care, patience and made us feel much better about things when we left. Thank you Cassandra for being a bright smile during a frustrating time and for going above and beyond! Home Depot is blessed to have you!

Home Depot shorted me 28 bags of top soil and 2 bags of mulch on my delivery. So that's about $90…read moreworth of goods I paid for that I didn't receive... and I paid $89 for delivery on top of that for them to rip me off. I'm out $180. I was there when the delivery driver delivered 3 pallets. A couple hours later when I had a chance to inspect the delivery doc and count the inventory, I noticed the delivery doc said to expect 5 pallets. That's when I counted and noticed how much Home Depot shorted me. Btw, only 3 pallets where delivered. I called Home Depot Ashland and explained the situation politely. The rep was polite, took down my info, and promised that she or her manager would call me back right away. That was 12 hours ago... so it looks like they ripped me off and won't do anything about it. If they correct their mistake asap, I'll update this review accordingly. Otherwise, I'll never do business with them again. For the moment, I'm very displeased with them for shorting me $90 worth of goods; it delays my project because I don't have all the materials I paid for. Also very displeased that they promised to call me right back and it looks like they're just gonna blow off my loss. I guess some employee is enjoying the goods I paid for. Thieves. TIP: Never order large amounts of goods from Home Deport Ashland. Ya can't trust them to deliver what you pay for.

Staff is very helpful and kind. High quality plants. Also have a terrific gift shop full of…read morelavender products and local raw honey.

Bloom! There it is! Talk about Variety! This quaint, fair sized, charming farm/nursery has a…read moreplethora of plant choices for your garden! I worked here several years ago when the farm was in its embryonic stage and let me tell you, it's blossomed! Here you'll find an amazing selection of herbs, vegetable/fruit plants, flowers, annuals, perennials and more! And of course, the gorgeous lavender! RVA residents shouldn't miss an opportunity to visit this small farm tucked away in a Glen Allen neighborhood. Off Greenwood Road, drive down the country lane and it will dead end at the farm. If you have out of town guests, a ride to this hidden treasure will make for a fun day trip! In the spring, plants and herbs from A-Z are available, starting at Anise Hyssop and down the line! Some of the perennial herbs I had purchased here years ago, still come back year after year! My Sweet Woodruff was planted many moons pasts and flourishes as a ground cover each season! They also carry some hard to find herb varieties too! I'm especially fond of the Cuban Oregano, Tuscan Blue Rosemary(that's for remembrance, quoting Ophelia in Shakespeare's Hamlet) and the Rue (you must wear your rue with a difference, Ophelia says!) Winter, spring, summer or fall, there's always something to see at Lavender Fields. In addition to the wide selection of plants, LFHF also has other amenities; local raw honey, tours, classes, a gift shop, teas, garden supplies and tools, planters, beautiful landscaping that backs up the the Chickahominy River, and don't forget their famous lavender lemonade and ice cream. I'm happy to support this family owned, local business that is spreading seeds of joy in their path, beautifying Richmond one garden at a thyme! You'll rue the day you missed the opportunity to visit Lavender Fields Farm!

I was sent there by my landscaper. Never been but took his advice. I asked for cryptomeria yoshino…read more They showed me where they were and I picked out nine. The landscaper put them in and the brown areas they told me were normal just continued. I called one week later and they said their products have NO warranty. Also I have now found out they did not send yoshino but another variety. Two are pretty much dead I have tried several times and all I get is rudeness. Not even I'm sorry this happened but. Just rude defensive we don't know what you did with them. I asked for a manager but got no reply. Well I didn't spend two grand to treat them like crap. We amended the soil and watered them in. Just this week I bout a red maple at Home Depot. She said don't forget you have a full year warranty. Please learn by my mistake. Go elsewhere that cares

Whew, this place is expensive. They have a HUGE selection, and their staff is very knowledgeable…read moreand helpful, but this is a little much for the average gardener. Might be better for professional landscapers, or when you are looking for hard-to-find plants.