Had a real good experience here. Very friendly help here, and they had just what I needed for my…read moredog.

Well maintained pet & pet supply shop, uniquely converted from a single-family home…read more Thank you Emily at Fin & Feather for your help today: first w great customer service over the phone when I called about cat med, and then in person getting the product for me as well as helping me select a new aquatic plant for my garden pond. I'm glad I discovered this store today. In addition to friendly customer service, I noticed the fish and other animals for sale are in clean cages - visibly healthy and well cared for. Merchandise is stocked and brightly arranged. Signage is clear and legible. And this quaint pet shop comes complete with seasonal aquatic plants.

I recently adopted a dog, and this was a great place to get her a collar, harness, and an enzyme…read morebased cleaner for if she has accidents. It's a nice sized store- definitely much smaller than a place like pet smart, but the people working there seem to have a lot of knowledge about their products. They also adjusted the fit of the harness and collar to my dog, which was great. The prices seemed on par or lower than you would get at other pet stores. I also appreciate that although the store is located inside the spca, it's at the very front, so if you're just there to shop it's easy to access. I'm sure I'll be back when we need more pet products!

I love shopping in this store. The products are always right on target - exactly what I need…read morewithout having to dig through giant aisles in a big corporate store. The inventory is always updated and fresh, but you can also trust that you'll find your favs and staples , too. The prices are good and, best of all, the proceeds to back to the animals in the care of the organization. Buying toys, treats, leashes, you name it, while giving back to homeless pets? Yes, please! I think this shop is a bit of a hidden gem because it's physically small and placed within the SPCA itself, but do not let that fool you! They have more than you'll ever need. I've gotten everything from an adorable kids' book to doggie life jackets to cat litter there and been pleased with the products, service and overall experience every time. And, even if you have a special request, they can still order it for you, just ask. The staff is very knowledgeable and can tell you about the use of each project (like gentle leaders and special harnesses and such) and really help you help your pets, not just sell you stuff. If you live in the Richmond area and have pets or friends and family members who love animals, this is the place to go for gifts and supplies.

Very clean. Nice variety. Some large snakes. We came to set up an aquarium and left with some…read moreexcellent ideas.

They have friendly, helpful employees who answered all our questions and helped us get the fish we…read morewanted. They have a nice selection on dog food and treats so we picked up some things for the pups as well. While husband was taking care of somethings I did explore and look at their reptiles and spiders. Blech! They were interesting and neat but....blech! The snakes were actually rather cute yet at the same time....blech! At the time, they didn't have any birds. They were cleaning and reorganizing but they normally have them. They also get bunnies. I almost took one home but I fear one of my dogs would be obnoxious about it and there is no need to stress a poor little bunny. The store was clean, employees helpful and knowledgeable, and they seemed to have plenty of variety of critters and products. The fish we purchased were all healthy and are thriving. I recommend!

Everything the Customer Service is amazing the stores very clean very knowledgeable associates…read moredefinitely worth your trip even if it's a long way we come two hours and it's well worth it

Purchased a tank setup from Joe. Very pleased with his knowledge and quality…read more If his prices are higher than other places, I take into account that I am getting good stock and valuable advice. Priceless... Very easy to work with and we got exactly what we wanted.. AND he has been Super available after he cashed the check.. Highly recommend this business

Nice variety but what sets them apart is how incredibly friendly, helpful and knowledgeable they…read moreare.

This place has many cool fish for sale. Some fish are a bit overpriced compared to other local…read moreplaces. Thanks are also pretty dirty.

I have never been disappointed with . The staff are friendly and help with what you want…read more.....Where else are you gonna get Carhart T-shirts for 15 bucks? Also, good to know. They have LP gas refill station and I have been a customer there for over 15 years.

I normally would give TSC a 5 star as I have purchased there many times and always was greeted…read morewarmly and received great service. I called ahead to see if they had a product and it sounded like the associate was unfamiliar with the particular thing I was asking about. When I asked further if there was another product similar because I stated people use it all the time, she hung up on me. THAT is unprofessional. So, I looked online and sure enough, they have it! All associates should be knowledgeable about all their products and if they are unfamiliar, they should ask another associate. I certainly will continue shopping there because they are convenient and generally carry whatever I need. But this associate does not reflect the way TSC operates and needs further training.

Yardbirds is a cute shop in the Far West End! It's a hybrid bird store mixed with cute gifts. I…read moreespecially like their animal-themed items and recently purchased a little wooden cat head. The price was reasonable. Service was friendly.

I went there for a specialty item. When I walked in it was empty, it took a second for me to be…read moregreeted, and I wasn't asked if I needed any help. The two employees working seemed awkward and didn't strike a conversation with me. I had to go out of my way to visit this store so I'm not sure I'll visit again.

This is a super dooper nice horse tack shop!! It is out in the middle of nowhere but hey that is…read morewhy it's a true gem of a tack shop. It's well worth the drive. Once entering I was greeted promptly with smiling faces. This tack shop has any and everything you would ever dream of for your horse or even for yourself. They have boots, clothes, English and western saddles, girths, saddle pads, bits, buckets, jewelry, belts, and so much more!!!! This is all I could think of right off the top of my head. The customer service is top notch here. They definitely go out of there way to please you. Very helpful. Super nice. I came here looking for a particular saddle they had, they actually let me take it home to try it out for 7 days. See how it fit & looked on my horse and see how I liked it. How awesome is that......horse folks are the best. I will definitely be back to this place and it's well worth the drive!! I will let you know if I decide on the saddle......... #GiddyUp

We were in Richmond and needed a riding helmet on pretty short notice. They had a great selection…read moreof many items and the service was fantastic! I will be back!