this is the best pet store ive ever been to. best customer service I've received In any store of…read moreany kind. the family that runs this location is the friendliest and nicest group of people . I go out of my way to go to this location. they have been so helpful and so generous. I will never shop at another pet store other than this one . they listen to what you need and are never pushy . their recommendations are always amazing and when my dog doesn't love something they have no issue remedying it. I don't have one bad thing to say . they deserve this review .

I phoned the Summerside location looking for a "skin soother" from the Natural Dog Company. I spoke…read moreto Wendy who went above and beyond to help me out. We tracked down a tin at another location in Edmonton. Not only did she pick it up, but then was able to deliver it to me in Red Deer (1hr 40min drive... give or take) . I was able to pick it up locally and take it home with no worry or issue. I am absolutely the happiest person. This saved me a trip and I didn't have to miss any work. Thank you so much. I am, as well as my dog Chica, over the moon happy. Best Customer Service. Hands down.

I have been taking my pets to Second Home for well over 10 years and they do an amazing job! My…read morepets have always been excited to be dropped off for daycare or a stay. I have complete trust.

Still love this place after 3 times, lovely staff and our little fuzzy friend comes back to us…read morehappy and relaxed.

If you take the time to ask for your super finicky whatever they'll try to get some for you! Great…read morestuff. I feed my cats Katezilla and Mecha Cat Zilla a FrankenPrey diet. So, I wasn't sure if I would enjoy or use bone and biscuit. Saying that I really like being able to pop in and pick up some pre made raw food. Pros Good selection of raw food with no disgusting filler such as "meat byproduct" Lots of parking Will pick up specialty items for you Cons More expensive than cheap kibble

My in-laws and I absolutely love coming here for all of our dogs needs. Kris and his staff are…read moresuper welcoming and knowledgeable. They sell the highest quality human grade/ holistic products for your dog or cat. If you can't find what you're looking for, don't be afraid to ask. They can sometimes special order it for you. They never try to push any products on you and really take the time to listen to you and your pets needs. And I especially love how Kris individually picks what items goes in the store. He truly cares about the wellbeing of his furry customers. Very honest and sincere people. I won't go any where else! I highly recommend.

Most of the time, we go there for our pet's needs! Parking…read moreand access to the location is not an issue! The staff is always happy and helpful! :) The prices are pretty good and we have been always satisfied with our purchases.

PetSmart south Took my grandpuppy for a bath and furminator…read moretreatment. His first time at 9.5 yrs old. Kamrynn was his stylist and when I picked him up he smelled great and was sooo soft. Thank you Kamrynn Shannon U

We had a hard decision to make to say goodbye to our dog after 14.5 years. We decided to say…read moregoodbye to our sweet little Sophie at home with All Your Heart Vet Services, Dr. Kayleigh Mahony. This was one of the most difficult times in our lives and Kayleigh made us feel more comforted through and with the process. We decided to pick Sophie up ourselves from Atim Creek Crematory. From the phone call to let us know Sophie was ready to come home, to giving us words of comfort when we arrived to pick her up, Atim Creek was caring and professional. Thank you. Anne and George

We unfortunately were recently faced with the fact that our 6 yr old lab was not going to make it…read more He had already made two trips to the vet and we felt would be too hard on him to make another in order to have him put down; but did not want him to suffer until the end. Atim sent us an angel in the form of Dr. Kayleigh Mahony. She not only took the time to make him feel comfortable, and ensure he passed peacefully, she included our other dog and made us feel better with the decision we made. She also sent a lovely note with his paw prints afterward. Thank you Kayleigh! Will definitely go back - hopefully not too soon, though.

Usually excellent customer service paired with great products. My dog is always happy to come…read moreshopping with me and check out the great treat selection. They have decent weekly specials. (I can't recall what is when so I won't post the details). I have only had one mediocre customer experience....but I come here all the time. The only thing lacking is the selection of cat harnesses and leashes but those aren't in great supply anywhere.

My best pet store experience to date. Everything about this location has been stellar every visit…read more The employees are kind, engaged and very knowledgeable. Every time we visit, we only have to walk in and we are immediately acknowledged and helped with our purchase (if we ask for help that is). We have saved tonnes of money buying foods that are comparable to veterinarian brands but are actually more healthy because they are grain free. Despite the store being small, the selection of dog and cat food is great. I only use pet shop....unless I am unable to.

Thank you for being the best groomers ever! Your attention regarding this was swift and courteous.read more

I absolutely Love and trust Sublime Cat N' Canine! I previously used a groomer that had to close…read moredue to Covid. On the advice of the staff I was directed to Sublime as an excellent pet grooming service that would take care of my kitty's needs. I'm so very grateful as I was apprehensive to take her to a new place. When I pick her up she is soooo happy and never show's signs of stress. I feel 100% comfortable leaving her there. The staff there truly care about the well being of my kitty. Thank you Sublime for being kind to animals and the services you provide, you are greatly appreciated! My kitty Diddy will be there tomorrow for her "salon" day and I know you will take good care of her. Karey

Dr. Alyssa Coulombe at Serenity Veterinary Services provided us with the most compassionate,…read moregentle, and supportive care during one of the hardest moments of our lives -- saying goodbye to our sweet little Ebby. Dr. Alyssa was incredibly kind, patient, and understanding, taking the time to explain everything clearly and ensuring Ebby was comfortable, peaceful, and surrounded by love. Her calm presence and genuine empathy brought us comfort and reassurance during an emotional and painful time. We are deeply grateful for the dignity, respect, and care she showed our beloved dog. It was clear that Dr. Alyssa truly cares about both her patients and the families who love them. While this was an incredibly difficult experience, we feel thankful that Ebby's final moments were handled with such compassion and grace. We highly recommend Dr. Alyssa Veterinary Services to anyone seeking truly heartfelt, professional, and exceptional veterinary care. Thank you Dr. Alyssa.

The doctor responded right away and gave me the soonest appointment that was the next day. I will…read moredefinitely be calling them again when it's time for my other pets. I did not actually get to use their service, as my cat ended up dying before the appointment. The compassion and the customer service is amazing. Thank you