I will NEVER return to this store. I stopped by Aquatics Galore this past Sunday 1/30/2022 with…read moreboth my sons and as I entered their reptile room, I was quickly horrified at the conditions their animals were being kept in. The first thing I noticed is the overwhelming odor of rodent urine. The reptiles are kept in the same room as the breeding feeder rodents, and it's quite apparent the enclosures for the rodents are filthy and saturated with feces and urine. All their rodents are kept in glass tanks which does not allow for proper ventilation for any mammal and there are between 6-12+ animals in each tank. There is visible feces in each tank and they're just filthy. They have a large variety of reptiles kept in awful conditions. Multiple animals per enclosure on dirty paper towels with rotting food and dirty water dishes, not one animal in the entire room had a proper UVB fixture if they even had one at all (T5HO fixtures are the standard for any and all animals that require UVB as coil bulbs and T8 fixtures have been tested and proven inadequate), they had cards with (improper) husbandry requirements written on them that were clearly not being adhered to. Dirty, bare, inappropriate housing far too small for the majority of the animals they're "caring for". Multiple of the animals are dehydrated, emaciated, and lethargic likely due to improper diet, lack of clean water, lack of biologically appropriate heat and lighting, and filthy living conditions. What really sealed it for me was this Spiny Chameleon that is quite literally dying. So horribly emaciated and dehydrated that it can't even grip using all of its toes. I can't even confidently say this animal would survive transport to a home setting. Chameleons require specialized and specific care and husbandry, and are incredibly fragile animals. One misstep in husbandry can quickly result in a dead chameleon. Chameleons physically will not drink from a water dish, they hydrate both my drinking water droplets from leaves and also by absorbing humidity from the air during necessary nighttime spikes in humidity. All of the chameleons at Aquatics Galore were housed with fake plants (impaction risk and encourage bacteria growth), water droppers with tubes leading down to water bowls at the bottom of the enclosures (useless as Chams will not drink from bowls) and little to no foliage cover for security. Stress will absolutely kill a chameleon and being constantly exposed will lead to major stress. There is also a large glass dome front enclosure housing multiple species of tree frogs (varying species of tree frogs shouldn't be housed together as they can and will eat each other). This tank had red eyed tree frogs and whites tree frogs together in a wet, bacteria filled, filthy environment. Whites Tree Frogs are not a rainforest dwelling species and their adult daytime humidity requirements are no more than 40%, yet this whites tree frog was sitting at the bottom of this tank with about an inch of standing water and rotten moss(impaction risk), mold, and maggots crawling everywhere. Not to mention their prices for these sick and dying animals are far more than is reasonable for healthy individuals, let alone ones being kept in such despicable conditions. I reached out to the guy that appeared to be taking care of this room and explained all the major problems I saw. He seemed receptive which is good. I told him I would take the dying chameleon and try to save it, but I ethically could not pay money for it. He went to speak to someone, I'm assuming either owners or management, and they refused to let me take the animal or even offer a discount on it. I left without the chameleon, heartbroken at the conditions all these poor animals were being kept in. These people would really rather let this animal suffer and ultimately die for a chance to make a few dollars off of it then give it a sliver of a chance at recovery and life. I took photos and included them. These animals are being kept in conditions that I can only describe as criminal neglect. Absolute disgusting. How folks can own and run an exotic animal store and fail to treat these animals with even the most basic of respect is beyond me, but whoever owns and runs this place should be deeply ashamed and truly look within and ask themselves why they're in the exotics business. I will never return to this store. I urge all of you to take your business elsewhere when it comes to feeders and exotic animals. It's really embarrassing when the Petsmart up the road has (slightly) better husbandry and care for their animals, as any exotic animal enthusiast knows corporate pet stores truly don't have any idea how to care for the animals they sell. I don't even know what else to say about this, but I'm disgusted and appalled. Shit like this is exactly why people advocate against the keeping of exotic animals. Southern Ohio really doesn't have one good quality exotic store and it's sad for the hobby

WARNING WARNING all of my fish died from here!! They have no guarantee and they're double or…read moretriple the price of other pet stores meanwhile my fish from the Big chain stories are all doing just fine and every last one of them I got from here has died!! We got hermit crabs from here too and they died!! Even the plants died everything I have purchased from this establishment died ! Save your money and heartbreak and just go to the nearest regular Big chain store I thought I was doing good by going to the specialty but not the case!

The entire staff are always friendly and very nice to speak to. You can see the care and love they…read morehave for the animals. They do an amazing job on our two four-legged kids. Highly recommend.

We have had great experiences using Size Matters Dog Grooming. Everyone is so nice, and I love all…read morethe animal pics and comments they post on social media!

had taken my dog here before. went to schedule an appointment, rescheduled me 4 different times &…read morefinally on the day of the appointment told me to come to her shop. building was closed, did not answer my calls or texts. completely dropped contact. had a friend text her and she replied Instantly that she's taking new clients...... very unprofessional. beware!!! do not go to this groomer unless you want your time wasted.

I love this groomer! I have 2 Cavalier King Charles Spaniels that are 7 years old now. I was…read moretaking them to a well know pet store for grooming. The female who has issues with her hips and can not stand for any time at all. They told me they would have to charge $30.00 extra for her. Then they said they could not groom her but they would groom the male. I said both or none. I was looking and found Poodle Doodle Grooming. Thank god I found her. She is a very good groomer, takes her time, and makes sure the dog is how you want it to be done. She helps people with their pets when needed. She boards dogs in her home when required. If you have a chance to visit her, you will see what I mean. I would recommend Poodle Doodle Grooming for anyone who loves their pet because you will see what a great and caring person she is. HIGHLY RECOMMENDED!

I will preface this by saying that I did talk to a manager after this and she was very helpful in…read morefinding out what happened and apologetic, however that doesn't correct the actions of the employees throughout the day. I scheduled my two dogs for an evaluation last Friday. I was told to have them there by 9:30am, evaluation at noon, and then pick any time after 3pm. It was around 2:45pm and I hadn't heard anything all day, so I called and was told that my dogs had not been evaluated yet but they were about to within the next 15 minutes, it would take 15-20 minutes to complete, and they would call me when they were done so I could come get them. 4pm came around and I hadn't heard anything, so I just went to get them anyways. When I got there, I immediately could tell something was off. The employee at the counter just stared at the computer for minutes, not saying a word. She then went to the back office for a few minutes, returned to the desk and continued to just be on the computer. I could tell by her body language that something was wrong. She finally walked off to get my dogs, but I heard her call on the radio asking where they even were. When she brought them out, she just handed them to me and didn't say anything. I had to ask if they passed, in which she replied, "no, they were too nervous and you'll have to come back and do it again." She could not give me any details about how they acted or what the evaluation had consisted of. Something didn't feel right about this entire interaction, so I called to speak with a manager. There were no notes on their account, so the manager went to talk to other employees to find out what happened. Turns out they were incorrectly booked and did not receive an evaluation at all, and instead were "day-boarded". I understand that miscommunications happen, but explicitly lying is unacceptable. When I call to check on their evaluation and am told that they are about to do it but then never follow up, and then I pick them up and am lied to again about how their evaluation went. Just tell me they got booked wrong. Or when I called to check on their evaluation, do it then since that should have alerted you that there had been a miscommunication. That's all you had to do. Instead, the employees felt the need to fabricate a story and place the blame on my dogs' behavior instead of their mistake. PetSuites has completely lost my trust in their ability to care for my dogs and I will not be returning.

I recently sent my dog here for full groom at 7am which after reading some reviews I thought would…read morebe a great but turned out to be the worst service I have ever took my dog to he was there for over 8 hours not leaving until 6pm which I never received a text update or nothing I called them and they were very rude over the phone so I waited until I received a call to pick him up and as I got him they did a horrible job he came back with dandruff which he had never had a very uneven cut and he was even cut a little bit on his neck and when I asked them about it the groomer had left and they told me there was nothing they could do about it. So this will be my last time receiving service from them.

We were referred by friends that we visiting in the Dayton Area for 9 month old pup to spend the…read moredoggie day care. We were happy with this business. Our pup was happy to see me and I was as told that he played with the other pups all day.

BEWARE!! We boarded our dog here for 6 days. When we picked her up, she was coughing really bad…read more Now she has a runny nose on top of it! We're pretty sure it's kennel cough. We would not recommend anyone board their dog here! Also, we were under the impression our dog would be able to socialize with other dogs while she was there. When my husband picked her up and asked how she did with the other dogs the staff told him she didn't get to socialize with them because the "regulars" aren't comfortable with new dogs but she got taken out regularly. So basically she was in her kennel most of the time!

We have been going to Dr. Langenderfer for years and she is wonderful. The business has changed…read morehands- Dr. Gossett is now the owner who has discontinued boarding services without notifying her clients!! Failure to do so is poor business practice. From the very few times my pets and I have interacted with her, I don't find her "pet-side" manner particularly appealing either.

One star is not low enough to give this supposed "vet". We scheduled to board our diabetic cat a…read moremonth in advance of a 10-day vacation. Less than a WEEK beforehand they cancel on us for an illegitimate reason. Then they suggest we get a pet sitter................... We have been giving this "vet" business for 35 years, and that business has been terminated. This is absolutely unacceptable and unprofessional and completely destroyed our summer and put us out THOUSANDS of non-refundable dollars. We will NEVER forget the inconvenience caused by this "vet". Shame.

I had forgotten about this shop. Every time i drive down to VA i always wanted to go in. Well a…read morecouple months ago i finally remember, and too my surprise the place was GREAT! I wasnt gonna buy anything since i was just looking. Course i ended up buying couple great llooking and healthy fish. I WILL BE BUYING MORE FROM HER!!!

Tammy has groomed our family dogs for almost thirty years. She has always cared for our pets. She…read moremakes our two Great Pyrenees look absolutely gorgeous. Great Pyrenees have their own communication skills. Both dogs are always happy to see Tammy. Years ago we had an English cocker. That dog loved Tammy so much she would kiss Tammy while Tammy groomed her....Dogs don't lie.

I take my Shi-tzu for a cut and nail trim and my Jack Russell for a bath and a nail trim. I am…read morealways very satisfied with the service I get. My dogs always smell great and look like a million bucks!