We called and set up an appointment for 10:30am. Arrived there early as we were told that the…read moreappointment times are not honored and we might have to wait. After dropping off our pet, we were told it was 2 hours for a haircut. We left the pet and 2 hours later, we called and asked for a status update. Guess what? They had not even started, now we are driving back there to pick up our puppy. Ps: only cash, and we should have picked up on this and all other smaller things that this is not reputable run place Then they wonder why they get bad reviews. My time is valuable and We just wasted time by trying to support your business when you could care less about my time.

We had our best EVER dog grooming experience e with…read moreAlberto's Pet Shop grooming services last week. First, the phone scheduling was a breeze and the scheduling staffer was very sweet and helpful. After that, the groomer had to deal with our long-haired Australian Shepherd, Jenna, who had many gnarly mats, hadn't been bathed in 10 mos. and has aggressive behavior issues with large dogs. The only thing that we'd maybe want different would be for her to wait her turn in a larger and more comfy crate. That being said, I know she was treated super well. We dropped her off at 10:30 and picked her up at 3:00ish. We will be back.

My dog puchi love this place. Been grooming at best friend since grand opening. Quality serviceread more

I've been bringing my dog here for the past two years and I haven't had any issues with this place…read more The people here are nice and accommodating.

BEWARE OF DEPOSIT SCM, if they say put a deposit down ON a dog, don't. I told him do $150 deposit…read moreand I was upsold in bad faith on the receipt written poorly and dull on a yellow sheet where you can hardly read the form. It's says cancellation, and it's before the time given so it shouldn't result in loss of deposit well it's not 7/4 yet. So that means I should be given my money back. Worse part is i was gonna use it as credit and donate half of it to the store and probably send some friends I know to go get there pets there for their kids. I never even got mad or complained when they messed up my dog and botched her hair and cut her a few times to where she now has scabs on her back and right shoulder. This is why businesses in the Bronx fail, never rip a customer off you might have made $300 off of me but you lost a whole customer base and your business will ultimately fail. God protects his kind hearted and punishes those who look to take advantage. Don't worry I give it less than a Year esp with B bb.

THE BEST! So nice and friendly. They made my toy Australian shepherd look so good. I went to a…read moresuper high end pet groomer and they do not compare to king spa. Highly recommend taking your pet here

They are gentle and do an awesome job with our Paddy. He always comes back looking like a million,…read morebefore taxes.

Took my dog here 3 times . First two times was okay , their attitude is literally horrible and i…read morewas so sweet, both women always appear irritated or bothered , no matter how nice you are , last time i sent my dog, he came out genuinely shaking and scared ( he's gotten over 40 plus grooms never happend ) And they informed me he peed , which he's also never done , after this, at any sudden movement or like you raising your voice the slightest he would pee in the house and he's FULLY POTTY TRAINED FOR OVER A YEAR, I felt so bad i didn't send him to grooming for a while , because clearly something they did affected him , i took him to my old groomer today that's done him over 20 times , and they told me as soon as they brung out the ear hair pullers ( not sure of the name ) he started shaking and peed before he could even be touched with them, keep in mind he's gotten his ears plucked before paws and clawz so easily even by me!! do not send your dog here they clearly are aggressive you can just tell by their tone , attitude and just overall persona.

Jess is the best! My 10 yr old Emma was overdue for grooming. Jess came to our house and…read morepampered Emma in her mobile grooming salon. The results were Amazing!!! Emma was all cleaned and styled :)

If your dog has any sort of anxiety of behavioral need DO NOT SEND. Only made things worse for our…read moreclearly anxious (not aggressive) pup. Doesn't care for well being of scared dogs.

Absolutely horrible! Do not take your dog here. This was my third time and last. The first time was…read morefine. The second time they charged me extra siting that my toy Poddle was matted (although I brush her every other day) but I digress, I paid the extra and it was fine. The third time, I made sure to throughly brush her, told them to give her a light trim but keep her fluffy. They called me 15 mins after drop off and said she was matted and they would have to cut her. I said fine, but keep her fluffy. Why did I pick her up and she looks like a completely different dog! She looks like a hairless chihuahua. I'm so pissed. There is no way they had to do my baby like this. If I could sue, I would. I live in a building in Harlem that has lots of dogs, no wonder everyone frowned when I mentioned I took my dog here for grooming. They have no idea what they're doing! The main groomer doesn't speak English so we had to use google translate, still no excuse on their part. Absolutely, horrible!

Love how welcoming they are to their clients and I absolutely adore how they treat both their human…read moreclients and their furry companions. Their service is top-notch, and I'll definitely be back!

I couldn't be happier with the experience! My American Akita always comes home looking absolutely…read moreamazing. The groom is done with so much care and attention to detail, and it's clear he knows how to work with large breeds. He was kind, patient, and made the whole experience as stress-free as possible. My pup was glowing, smelled great, and was happy when I picked her up, which says a lot. I highly recommend Fur Heroes to anyone looking for a groomer who truly cares about the dogs they work with. We'll definitely be back!

Fur Hereos is excellent. The owner is so positive and humble. He has a passion for animals, very…read moretentative, detailed, and patient with them. Definitely give them a try!

Fieldston Pets has always been a great experience. They are great groomers, take really good care…read moreof the dogs. Bash, one of the co-owners (the one I deal with the most) is a true dog lover and also helped us train our dog when we first got her. We were completely overwhelmed with our puppy and Bash was great - he was a great trainer for the dog and great at calming us down when we thought we were in over our heads. It's so important to support small businesses and this is a great one.

I am a big supporter of small business around the area. My husband had pass by this Pet store…read moreseveral times and since our pug Cheche caught a case of the fleas we wanted to stop be to check it out. To cut it short we stopped in today after getting out from work. The store was lock, perhaps for security matters. I proceeded in ringing the doorbell. It looked like there was no one on sight. Out of a corner a Caucasian woman emerged, I assume it right after the events unfolded. This woman seem like she did not one to let us in. First hand she semi open the door and asked us very rudely what did we want? I was very surprise by the attitude and the stern dislike look in her face mind you no good afternoon or any courtesy greeting. I blurted out that I needed products to control fleas for our dog. She decided to let us in, my husband felt offended with her attitude and we decided to leave right after we step in. Why spend money where you are clearly not value as a potential customer? Seriously what was her problem? Obviously anyone that comes to your store is to either purchase something or might have a question. So, why have a business open if you cannot be courteous to your neighbors? She than got upset and blurt something out, I told her plain and simple that she was being a racist, why do you have a business in the Bronx? I mean Kingsbridge is predominantly African Americans, Hispanics, Asians, Albanians and Greeks. So if you can't stand Spanish or whatever particular races you have issues with than you should rethink your location. I am rather offended because she than decided to follow us out and stared taking picture of our car. Like seriously what do you think, we wanted to rob your store or what? Did she assume this because I am Hispanic? This is just intolerable; we are in NEW YORK. I really hope that people think twice about doing business with someone with her behavior. I know I am certainly letting everyone know about this incident.