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    Pet Planet

    4.5 (15 reviews)
    Open 9:00 am - 9:00 pm

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    1 month ago

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    25 days ago

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    10 months ago

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    6 months ago

    Nice enough people for sure. But give the customer a few minutes to look around before you hover and attack like a used car salesman.

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    3 years ago

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    3 years ago

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    7 years ago

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    8 years ago

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    9 years ago

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    Review Highlights - Pet Planet

    The food is of the highest quality and the staff Matt and Kayla are so knowledgeable and helpful.

    Mentioned in 3 reviews

    Read more highlights

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    PetSmart

    PetSmart

    2.8
    (116 reviews)

    I recently adopted a senior Cavalier named Cash. Over the past week or so, I noticed that Cash was…read morescooting his butt around the house. Work and life have been hectic, so I appreciated being able to take Cash in for an anal gland expression without needing an appointment. Since we were already there, I asked the groomer to opine on if he needed a nail trim as well. She agreed that he did, so we added on the "pawdicure" package, which included a nail trim and grind, and also a trim of his paws. Cash's whole grooming process took about 30 minutes while I wandered around the store. His groomer was Steph, who was actually an apprentice. She did a fantastic job with him and made sure to follow his lead to avoid stressing him out. This was very important to me as Cash has heart disease. When it came time to pick Cash up, it seemed like the whole grooming salon interacted with him in some way and everyone was so sweet to him and gave him all the attention and affection. Of note, we also adored Julie the cashier. She was so friendly when we entered the store and when she checked me out for Cash's grooming fees and for the toy I purchased him. Cash loved her too because she had a generous supply of beef liver treats at the ready--his favorite! This isn't my regular PetSmart, but I think it is now!

    This is our go to store for anything for our dogs. We love their Authority Brand food. We have been…read moreusing their grooming for years and just started using this boarding as well. Our dogs love coming to this store. The staff is always friendly and helpful.

    Pratt's Pets - El Mirage

    Pratt's Pets - El Mirage

    3.4
    (82 reviews)

    It was smelly belly! Also, it just seemed sad in there. "The animals get touched and groped all day…read moreby kids and screamed at" - a quote from my friend who went with me, it was sad. It just felt unethical all throughout. All of the animals had really small spaces. The birds in the store were shreeking and pulling out their feathers which is a sign of stress/boredom...very sad. I would not want to become a Pratt's Pet. The only reason why I gave 2 stars instead of 1 is that at least it was like a free petting zoo! I did not touch any animals though because I do not want rabies and/or covid. Anyway so look at this other photo that I posted, it's the owner's response to a negative review!! Guys, look at how WILD this behavior is from the owner!! Oh my god!! So aggressive...this is in response to a completely fair negative review! It's like North Korea how they punish your family for generations! So terrible and authoritarianism/totalitarianism.

    Customer appreciation day! I came late and missed out on the goodie bags. I love this location…read morebecause parking is much easier than the Glendale location. They had drinks and chips on this special day in the year! Lots of cute animals: poultry, pot belly pigs, lion head rabbits, chinchilla and guinea pigs. They had dogs and cats and they also had kittens that needed rehoming for $50. They had a 25 percent off coupon and it used it for pine kitty litter. Wet cat food was bogo! One vendor had one cat treat sample left and gave it to me. Happy birthday, Pratt's!

    Pet Planet - petstore - Updated August 2026

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