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    Pet Planet

    4.5 (13 reviews)
    Closed 9:00 am - 9:00 pm

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    7 months ago

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    3 months ago

    Nice enough people for sure. But give the customer a few minutes to look around before you hover and attack like a used car salesman.

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    2 years ago

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    7 years ago

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    7 years ago

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    8 years ago

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    Review Highlights - Pet Planet

    The food is of the highest quality and the staff Matt and Kayla are so knowledgeable and helpful.

    Mentioned in 3 reviews

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    Petco

    Petco

    (45 reviews)

    Came in for emergency dog food for the bestest boy on earth (my dog) because chewy was delayed…read more Wasn't greeted cared to much about their phone (cashier) restroom was your worst nightmare (those horror Erie truck stops we all dread) to be polite because this is public (#2) all over floor wall and outside of the stalls door. Told cashier when checking out you might wanna get someone to clean the RR they laughed and said it's on the list. Went back to their phone. Grabbed dog food, store layout isn't labeled great so was walking around like a lost puppy found it after 10 minutes of searching. Next task was finding a tooth brush for the dog they had some but not the brand or style we've used previously (have purchased in this store but in Colorado) There were a grouping of techs in scrubs (work badges for Petco) just gossiping about a girl who was doing unethical things and again wasn't greeted just given the cold shoulder Now to check out. Cashier same as before no greeting was told give me your number not asked. I gave it charged me double for everything I had to circle back into the store after noticing I was charged twice for everything. I used Apple Pay so because who carries a wallet. Really!!! lol I was told tap your phone it'll be there 2 hours to 2 weeks no way of knowing but here's a receipt figure it out with your banking and went back to his phone.

    VETCO VACCINATION CLINIC- went in today with a 10:30 appointment for 2 vaccines- bordatella and…read morelepto. What a disorganized mess that I will never ever do again. There is NO SEPARATION between appointments and walk ins. People were gathering down every aisle and nook and cranny. The 'check in' coordinator never even tried to form a line and would choose who she was helping next. FRUSTRATING!! A 10:30 appointment took well over an hour. Also there is no savings whatsoever, each vaccine is $50 and there is no savings at all, they high pressure heartworm and extras! This is my first and last visit

    Pratt's Pets - El Mirage

    Pratt's Pets - El Mirage

    (82 reviews)

    It was smelly belly! Also, it just seemed sad in there. "The animals get touched and groped all day…read moreby kids and screamed at" - a quote from my friend who went with me, it was sad. It just felt unethical all throughout. All of the animals had really small spaces. The birds in the store were shreeking and pulling out their feathers which is a sign of stress/boredom...very sad. I would not want to become a Pratt's Pet. The only reason why I gave 2 stars instead of 1 is that at least it was like a free petting zoo! I did not touch any animals though because I do not want rabies and/or covid. Anyway so look at this other photo that I posted, it's the owner's response to a negative review!! Guys, look at how WILD this behavior is from the owner!! Oh my god!! So aggressive...this is in response to a completely fair negative review! It's like North Korea how they punish your family for generations! So terrible and authoritarianism/totalitarianism.

    Customer appreciation day! I came late and missed out on the goodie bags. I love this location…read morebecause parking is much easier than the Glendale location. They had drinks and chips on this special day in the year! Lots of cute animals: poultry, pot belly pigs, lion head rabbits, chinchilla and guinea pigs. They had dogs and cats and they also had kittens that needed rehoming for $50. They had a 25 percent off coupon and it used it for pine kitty litter. Wet cat food was bogo! One vendor had one cat treat sample left and gave it to me. Happy birthday, Pratt's!

    Pet Planet - petstore - Updated May 2026

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