This was one of the most stressful and upsetting experiences we've had as dog owners…read more We brought our dog in for a trial day and were told she only had a "minor scratch" on her eye. When we picked her up, her eye was severely swollen shut -- clearly far worse than what we were told. Emergency and follow-up vets later confirmed it was multiple bite wounds, not a scratch. What's even more frustrating is what happened after. We were told there would be an investigation and possible reimbursement, but it has now been over 2 months with: No report No communication No accountability We trusted them with our dog's safety, and both the incident and the lack of follow-up have been extremely disappointing. I would strongly urge others to be cautious.

My fur baby Kash has been coming here for a year now. He absolutely loves coming here & immediately…read moreknows when it's gonna be a Dogtopia day for him. I found this place after a terrible experience with a private dog sitter. Let me tell you that this has been a blessing for us to find a place that gives both of us time to socialize. Dogtopia has a friendly staff that provides care to your fur babies as if they were thier own. They offer daycare, boarding & grooming. There is a small discount if you're pup is a member. Before you can do any of this you'll need to have a meet & greet furst to ensure that this us a suitable option for your pup. They have separate play areas that are determined by a dogs size I believe. If you're interested in seeing how your dog is doing there is a Webcam for you to check. The dogs have a nap time as well mid day and during this time camera access is not available. What I love the most about Dogtopia though is they have a themed picture day almost once a month! I'm one 9f those dog moms that thinks everything my dog does is adorable so this is perfect, lol. This happens to also be a convenient commute on a hectic work morning as it's literally blocks away from my place of employment. Thank you dogtopia for taking care of my boy when I'm away!

Doug was truly the best! He has the knowledge, talent and patient to handle dogs and it shows. We…read morewent out of the country and were a bit nervous to leave our dog at the vet's kennel again or at any Dog hotelesque places. So when I found Doug I was ecstatic. He assured my dog would be well taken care of and did an initial test with a few other dogs and it went about as well as it could. He worked with us for the week and when our flight got delayed. He dealt with my dog's separation anxiety for the first night and I really appreciated him for letting me through updates. I cannot recommend him enough!

Doug is awesome with both of my dogs. His place is truly their second home. They are so loved and…read morewell taken care of. Serves been going there for a few years, and I highly recommend him!!

Need a place to board your dog or just letting your pup have a play date with other dogs? Cool Dog…read moreRanch is a great place for your dog. The staff is so caring and provides great supervision and attention to the dogs. My husband and I had been searching for a place and looked at many different doggie day/boarding cares but didn't find anywhere that we felt comfortable with until we found Cool Dog Ranch. The owner is great, the facility is kept clean, the dogs are out all day, have access to be inside in air condition if they want, and have room to roam. My dog loves it there and we get pictures of how his day went without charge. The prices are good and the staff is very friendly. I am so happy with how my husky is taken care of and feel that Cool Dog Ranch is a very safe and happy place for him to be. And so does he!!

Gus can't wait to get out of the car when we pull up, he's so excited to see his friends and play!…read moreDenise has an excellent team, very prompt and kind! I know Gus always gets the best of care at Cool Ranch!

We are originally from the Bay Area and were getting married at one of the Temecula wineries. We…read morereached out to another boarding facility, but Great Oak Kennels was the only one that allowed us to submit an application without a meet-and-greet. It was a huge blessing, considering we wouldn't be able to drive down for one before our wedding. In general, we were reluctant to leave our two pups, Milo and Enzo, at a boarding facility for the first time because we have never left them in another person's care who wasn't a relative. But we are so glad we did and that we had a wonderful experience! Naomi took great care of them for 4 days. She was very responsive, professional, understanding, and most importantly, kind. She gave them all the attention, love and care they seek and need. We were impressed with her clean facility and were relieved that she was able to separate the two dogs during meal time as requested. She was easy to work with when it came to the dogs' specific schedule and instructions, and she was very open and flexible to our needs when it came to pick-up and drop-off. We trusted her so much that we even extended their stay by one day! She was fantastic and we are so glad we know who to go to again for future dog boarding needs.

We relocated to Temecula from the Bay Area early last year, and we were very concerned about who we…read morecould board our senior dog with. Thankfully, we found Great Oak kennels and it has absolutely been a godsend! Naomi treats our baby, Bella Catherine, like a member of her own family. She doesn't have a problem that Bella has to have medications and her food softened and made a special way. Whatever Bella needs to keep her healthy and safe, while we're traveling is what Naomi and her staff do. And we are truly thankful for Naomi and all of the staff at Great Oak kennels!

I took my Maltese, Kobe, to Gen today and had such a great experience! She explained her process…read morethoroughly and made me feel very comfortable leaving him with her. She also sent me updates and pictures throughout his grooming, which I really appreciated. Kobe came out looking like a brand new guy! So happy with her work. Highly recommend Gen!

Our 6 month old golden doodle had his very first grooming today and we are so happy with it! Gen…read morewas extremely knowledgeable in all things dog grooming and more. She was kind and patient and knew exactly what he needed. She communicated throughout his grooming very well. We will definitely be regulars here.

We had an excellent experience with Stay and Play Pet Sitting! Rick took amazing care of our three…read moreguinea pigs while we were away. He was professional, reliable, and kept us updated with messages, photos, and videos, which gave us great peace of mind. Rick truly went above and beyond, even making a trip to the store for supplies when needed. It was obvious he genuinely cared about our pets, and we came home to three happy guinea pigs. We highly recommend Stay and Play Pet Sitting and will definitely use their services again!

Casey was a loving and attentive pet sitter for us. She came 2x a day, at the time she said she…read morewould, sent pictures and wrote us a detailed note each time. She was flexible with my last minute requests as well. Very professional and I highly recommend. I would venture you can't find any better. Thank you, Casey!

We needed a place to keep our dog for a few hours while we hosted a party at our house and Kathy…read morewas our lady! Not only did she let us come in a head of time to scope the place our dog would be staying but she made us comfortable every step of the way. If you're looking to take a day trip or a few nights out of town and want to ensure your dog is getting the love and care it needs please consider Woof Retreat! We are sure Rosie will be back again soon!

Woof Retreat was amazing for my two pups. Kathy took such great care of them. The facilities were…read moreclean and well maintained and Kathy communicated about how my girls were doing the entire weekend. I will definitely continue to use Kathy and Woof Retreat for my boarding needs.

They did a fantastic job grooming my dog, Kiara. The groomers know how to handle energetic and…read moreyoung dogs, unlike at PetSmart. She had her nails trimmed, NO PROBLEM!

Don't Believe the False Facebook Posts - Epic Dog Academy Is the Real Deal…read more I need to share my experience because there's a lot of misinformation going around about Epic Dog Academy. If you've seen those Facebook posts linking them to animal abuse - please, don't believe them. I fell for those rumors myself at first, and I want to make sure no one else makes the same mistake. I had signed my dog, Obi-Wan, up for the two-week training program and was so excited. But right after I told a friend, she sent me a Facebook group filled with terrible claims about EDA. I panicked and immediately called to cancel. Vincent, the owner, was incredibly understanding and patient. He explained that all those claims were false and even showed me proof - including records exposing the people behind the posts as having serious legal and credibility issues, but even though I already paid and signed all the paperwork - he still immediately refunded me my payment to give me time to do additional research. This is something he could have pushed back on but didn't, which really showed me what a kind and understanding business this was. Even so, I made sure to do my own research before forming any opinions. What I found was truly alarming: the main individual behind that Facebook group has a documented history of serious issues, including animal cruelty charges (all public record). His daughter once briefly worked with Vince - the owner of Epic Dog Academy - many years ago at a completely separate business. Shortly after, Vince left to establish Epic Dog Academy with his wife, Olivia. To be clear, the two individuals who now run that Facebook group have no real connection to Epic Dog Academy. The false claims they're spreading about the owner are completely unfounded and unsupported by any evidence, plus most of the negative comments appear to come from people associated with them. Once I realized the truth, I re-enrolled Obi-Wan - this time in their day training program. I drop him off in the morning and pick him up in the afternoon. It gave me total peace of mind to see him daily, and I can confidently say that not only is he perfectly fine - he's thriving. The results have been beyond my expectations. Obi-Wan listens better than ever, he's happier, and he actually gets excited to go every morning. Erin, his trainer, is absolutely phenomenal. She's patient, knowledgeable, and keeps me updated every day with photos and progress reports through their app. Christy at the front desk is another gem - her warmth and understanding make every drop-off and pick-up a breeze. Every single person I've interacted with at Epic Dog Academy truly loves what they do, and it shows. They treat every dog like their own. I can say with complete confidence that my dog is safe, happy, and receiving the best possible training here. Please do yourself a favor - don't let false online rumors stop you from giving EDA a chance. Check things out for yourself. I'm so glad I did, because Epic Dog Academy has completely transformed my dog's behavior and confidence. It's been worth every single penny (and I signed up for the Honor program!) I have given EDA permission to share my number with anyone who is hesitant to sign up. I'd be happy to share my experience with you if needed. -- Pictures of Obi-Wan were sent to me through the EDA app during his day training!

We are beyond grateful that we found Sheri. She is an absolutely amazing in-home dog sitter and…read moretruly went above and beyond for us. She sent frequent updates, photos, and videos of their day, which completely put our minds at ease while we were on vacation. Knowing our dog was happy, well cared for, and loved allowed us to actually relax and enjoy our trip without any stress or worry. It's clear Sheri genuinely cares, and that makes all the difference. We couldn't be happier and will absolutely be using her again. Highly recommend!

My dog got very ill while I was out of town (seems to be related to a virus and has nothing to do…read morewith Sheri). Sheri immediately notified me and went above and beyond to make sure nothing happened to my girl. She sat with her at the vet from 9am - 3pm and updated me every step of the process. This could've been a very bad outcome if she was with any other sitter, but Sheri's diligence and expertise are the reason my dog did not get seriously harmed. As a dog mom this was my worst nightmare come true, and I'm convinced if any other dog sitter was with her I would not have come home to her alive. Sheri is the only pet-sitter I would trust in the Temecula area, especially after this experience. Thank you again for everything!!

Two rescue cats we were treated professional and calming front office very thorough with their…read moreexamination and recommendations

3 Strikes your out!…read more SCAM SCAM SCAM I first brought my pup to this vet November of last year. We just moved to the area and my pup was experiencing a bad ear infection. They charged me more than $1,200 to clean and run tests. During the cleaning the vet was informing me of medication that would help with my pup's seasonal allergies which was around $500 a month. I am not exaggerating at all. They pushed it until I told them that my wife was gonna give birth any day now & I didn't want to commit it so soon. Two weeks later we came back to the vet for a check- up and they insisted that my pup start his $500 a month medication. I declined it at the time and wanted to do my own research before agreeing to the medication. Another week passed and a more budget friendly medication was mentioned. We agreed and went to the vet to pick up a monthly dosage. When my wife arrived to the front desk to pick up the medication the staff was a little confused on which medication was ordered. When my wife mentioned the name of the medication, the staff automatically said that " your husband denied it initially because you couldn't afford it." Totally uncalled for and unprofessional. We were upset at comment but decided to brush off and continue to go to the vet since we were new to the area. I wonder why they never mentioned this from the start and why the expensive medication was the only option at first? We go to the vet once a month to pick up our pups medication and would call 3-4 days ahead before he runs out for a refill. Earlier this week I called the vet to ask for a refill and mentioned that my pup had 3 days left of medication. They said they would speak to the vet for approval for the refill. They called me back and mentioned that my pup has not had a bi-annual exam and unfortunately they cannot refill his prescription without one. They did not have any appointment left for the week and the next available appointment would be two saturdays from now. Note, I called on a Monday.. The staff kept mentioning that my pups bi-annual exam was overdue a couple months now.. ok, why am I only knowing this now when I come monthly to pick up his medication? Why can't I get a refill until his next appointment? So this tells me that you would rather have my pups medication run out just so you make sure I schedule an exam for a little extra $$? Enough is enough. I am highly disappointed and would not consider this vet to anyone. The experience I had shows that they care more about the money than the health of your pups. I will not be bringing my pup here anymore and will take my business elsewhere. Thanks for showing your true colors. Don't be fooled by the signs and pictures. They only want you for your $$.