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    Pet Food Express

    4.5 (324 reviews)
    Open 10:00 am - 8:00 pm

    Services - Pet Food Express

    Pet adoption

    Microchipping

    Pet physical or wellness exam

    1 More Service

    Pet vaccinations

    Pet Food Express Photos

    Recommended Reviews - Pet Food Express

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    Reviews With Photos

    The front
    Peter X.

    My wife and I stopped by here today before grabbing dinner next door. We saw a very cute corgi that was there and we were allow to pet her. The staff here are very friendly and helpful. I was worried about the parking in the back because I couldn't pay from the machine or through the app but the worker told me that they stop enforcing the time limit after 5pm on the weekday. I basically came in to this store so I can walk through it to get to the entrance of the restaurant we were eating at. But when we saw the corgi, we knew we had to stop and pet her.

    Megan C.

    This place is GREAT! My pup and I love coming here, him more than I, when we pass by this place on our walks. This is my go to place for my fur babies food, food toppers, treats, and shampoos. I have bought a couple toys from here, which are more on the pricier end. I've learned that with my two dogs tug & pull and toy and it will not survive in 3 days. So I have resorted to buying toys else where that fit my budget. BUT, I love the brand Taste of the Wild and he loves it too. I love how clean and organize it is here. And the staff are soo sweet and helpful. I remember bringing my dog, the staff gave me tips and trick and even played with him. It was really nice and comforting. I also LOVE that is plenty of FREE parking in the back! They have a self washing station that I would've love to try but my dog is just too happy and would want to just play with everyone and every dog on site mid wash.

    Cupcake cookie around $2
    Katharine L.

    I came in looking to buy some dog treats for my dog's birthday. I saw some photos that they had the Dog Bakery treats but I guess that was awhile ago as they don't have the fresh baked treats anymore supplied from the dog bakery (a dog bakery is a bakery in pasadena). Anyways they still had some pre-made cookies in the store I was able to get a cupcake cookie. They have larger sizes with some writing on them as well as some biscuits. The staff is very attentive always asking if you need help or if you're looking for anything. They carry absolutely everything you'd need for your pet it seems. I grabbed some probiotics as well as dental water. There is also a self wash grooming station. The store had no smell and is kept clean! Will be back again and prices are not marked up!

    i like it here!
    May C.

    Pet wash experience is Lulu approved. Quick, easy, no cleanup. Our family will return.

    aw
    Shwe N.

    i don't even own a pet; dog or cat but i loved seeing the kitties hehe my friend bought toys and treats

    Rachel B.

    Nicest staff ever! Took my senior foster dog for a diy grooming/wash and they helped out whenever i needed! Was nervous with an older 65lb big boy but they helped make it smooth. Definitely will be back! Thank you guys!

    Kathy M.

    The first 90 minutes in the parking lot is free. There is a back entrance to this shop. There were a lot of food selections from wet to dry and that goes the same for treats too! The price range of wet cat food cans can go from $2-$4 each. It can get pretty costly. They also have carriers, beds, and scratching posts for sale. They also have a self serve wash area for your pet's! Its pretty awesome! Next to it, they have an adoption area where animals are up for adoption. It was a neat experience. Just a little bit pricey.

    Isaiah M.

    After complaining, here is their corporate customer service representative apologizing that their team had to "deal with that situation". Canceling recurring orders and moving business to Urban Pet in South Pasadena.

    Self pet wash station
    Melody O.

    Love the self wash station for my dog! Downside is air blow dryer is pretty weak but I love the natural lighting!

    Bath time!
    Cherlene L.

    I've always past by Pet Food Express but never had a chance to go in since I didn't have a pet at the time. I'm not sure but I love seeing everyone's little furry friend when I always go into a pet store and seeing how much their owners love them. I've only bought few meal toppers, treats and their self-service pet washes here. Was not disappointed with any of the purchases. From what I recalled, it's about $6 per wash (shampoo, rinse, dry + apron & towels). There is a deal in person and online where you buy 3 and get your 4th one free. This totals to $18 where it is about $4.50 for each use. At first, I did think it was pricey. I did the calculation and honestly, it was worth all my money! Sometimes, bathing pets at home are a big challenge especially if you have a pet that isn't the biggest fan of showers. This is also great for big animals. I never thought about how challenging it was for large dog owners to bathe their dogs at home. The bathing area has non-slip rugs and collar provided to connect to the latches on the wall (to prevent escape). Towels are provided as well even with the blow drying option after the wash. The blow dryer is very gentle with sound, which is great for not overstimulating your furry friend. One thing that stood out to me was the emergency escape button where anyone can press if a pet gets loose. This allows the doors to remain close to prevent any escape artist.

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    Business owner information

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    Pet Food E.

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    10 months ago

    My experiences have always been great in this store. The people are welcoming and very helpful!

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    Pet Food Express Reviews in Other Languages

    Ask the Community - Pet Food Express

    What does it cost to use the self serve wash?

    Hi Alex, You can give your pet a DIY spa experience for 25 minutes at our self-service pet wash for $18. Pet Wash tokens are also part of our Buy 3, Get the 4th Free program,… Read more

    How much does it cost to spay and neuter a 50 lb male medium sized dog?

    Hi Jr, Pet Food Express does not offer a spay and neuter service nor does our vet clinic partner VIP Petcare as they deal in wellness checks and minor vet services such as… Read more

    What soft dog food do you recommend for small breed, overweight, 6 year old dog? with very few teeth!

    cook them eggs. boil chicken. cottage cheese.

    View All 5 Questions

    Review Highlights - Pet Food Express

    Coco, the woman who helped me, explained different types of foods and their ingredients to me.

    Mentioned in 35 reviews

    Read more highlights

    The Urban Pet

    The Urban Pet

    (139 reviews)

    Stepped into this heavenly pet store w/ some friends today & we felt like we were in a Disneyland…read moregift shop but for pets!!! The many brands of wet food / dry cereals for the paws in your life! Annnnnd my wordy... the toys, bday pet gifts, and outfits for every season! I could go on & on. I was amAzed at every corner of this store. Marcella greeted us at the cash wrap station & we immediately signed up for membership! Cannot pass up a special deals day. Lol We were even encouraged to bring our pets into the store next time so now I just want to start asking neighbors if I can bring their pet into the store as a field trip. Haha Honestly enjoyed the store & I will be back at feeding times for the koi fish in the pond. Those koi's were such a tranquil friendly vibe.

    This place has become incredibly frustrating. I have been in the shop five separate times, and not…read moreonce has anyone asked if I needed assistance. Customers are left wandering the store while employees sit behind the counter eating and socializing with one another. When the shop was located across the street, the staff was attentive and welcoming. The difference in service now is disappointing. During my most recent visit, there was an employee with dark hair standing behind the counter while the entry alarm clearly signaled that customers were coming in, yet no acknowledgment was made. At this point, I would recommend saving your time and choosing another option.

    Healthy Spot - Pasadena - Pups & Pancakes event at Healthy Spot Los Feliz

    Healthy Spot - Pasadena

    (169 reviews)

    Cat mom here. If you doom scroll alot online, youre bound to get ads for cat//dog food. In this…read morecase, ive seen ads for smalls but if you order online you have to buy alot at once and i think you have to start a subscription but can cancel anytime. They have smalls here if you want to see if youre kitty would eat this. I have 1 super picky kitty and the other that just loves it. Havent notice a difference yet but just started so hopefully itll be good. The cat treats we bought were on sale since they were in stock for the christmas season. They have dog grooming services and a variety of dog and cat goods that you might not be able to find at petco or petsmart.

    The grooming is excellent here. I was turned away at two other groomers with my Pomeranian but they…read morehave been so good with him. We have been there several times and he gets better every time he is getting much less reactive and more comfortable. They take their time with both our dogs and we are always happy with how they look and smell afterwards. I was using healthy spot for 16 years with a previous pup in marina del rey and was always extremely pleased with the grooming staff. Now I moved and have two dogs and bring them to Pasadena location. They are not cheap but to me it's worth the price because I know my pups are well taken care of. One of my dogs actually pulls me into the store when he gets there so you know he has had good experiences there.

    Petco

    Petco

    (320 reviews)

    I had a fantastic experience at Petco Pasadena! I came in with questions about setting up my fish…read moretank and was lucky enough to get help from Cameron. The were incredibly knowledgeable- answered all my questions with confidence and clearly has a real passion for aquatics. It made the whole process so much easier and more enjoyable. Beyond the great customer service, the store itself was clean and well-organized, and parking was a breeze. Will definitely be coming back for all my fish tank needs. Highly recommend!

    This store is one of two Petco's I frequent regularly for over a decade…read more Overall, the Pasadena location is my favorite. Reason being, it's one of the bigger store formats among Petco's. And further, the staff is the most consistent. I have gotten to know a few of the staff including Alyx and Nicholas. They have helped me countless times when I stop by for in-store pickup orders or just a random stop-in for something I ran out of. Just the nicest people who love animals. I've only had positive experiences at this store and with everyone who works there. Inventory on hand is also usually consistent/good. They do seem to run out of doggie shampoo/conditioner more than other products I usually look for, though. Not sure why. The parking lot is a bit small but that is outside of their control due to the layout of the plaza in which Petco is located and shares with other businesses. Overall, a very well run establishment that I look forward to visiting each time!

    My Pet Garden - Valentine's Day photo shoot and dye job by our groomers

    My Pet Garden

    (503 reviews)

    Really friendly service. They are great with dog grooming and all the workers are nice…read more Just an FYI if it's your first time bringing your pet for a dental cleaning... they do an examination that costs $45 and if they find something wrong they may not be able to proceed with the cleaning. So for anything you notice that may be off, weird odors in the mouth, etc, an option is just to check it out with your primary vet to save some time. Just want to give y'all a heads up.

    i want to preface this by saying i am a nervous wreck whenever i leave my dogs with anyone besides…read morefriends and family, so finding sitters / boarding we trust has been an ongoing struggle, especially for two dogs. my babies rosie and hank have been going here for the last few years, and we've really come to love and trust this place. hank is a super friendly goofball who always acclimates to groups easily, but rosie is a little nervous gal so she takes a bit to warm up to the group. sometimes i'll watch her on the doggy cam and she'll just be sitting in a corner watching everyone play. but after a few days, i've watched her get used to her new dog friends and even start playing! i don't think that would be possible without the owners and staff creating a caring and warm environment for them. also once i checked the cameras and i saw someone sitting on the floor while all the dogs piled onto them and it was the funniest / sweetest thing i've ever seen. a massive cuddle pile full of happy dogs with wagging tails. they won my trust completely after that. thank you for creating such a wonderful environment where both animals and their owners feel safe and cared for. it's a rarity in this world!

    The Dog Bakery - My dog loved the cake! It was so easy to order and ready the following day : )

    The Dog Bakery

    (545 reviews)

    $$

    If you want a super happy dog like mine take them for a special treat at The dog bakery! My pups…read moreloved looking at and smelling everything in the store. They had a bowl of water for them too. The staff was very nice and was in the middle of making a birthday cake. Super cute for a pups birthday! My pups liked the Oreos!

    I am beyond disappointed…read more I have been following Rocky Kanaka for years and years. So when I found out he had a doggie bakery by me, I was ecstatic!! My boy, Zeus' 13th birthday was coming up. We decided to do a small photoshoot with him and wanted a doggie birthday cake. I spent alot of time on their website but decided to come in to take a look at what their options were instead. When we first came in, I already mentioned to my husband I didn't feel comfortable coming in here. I don't know what's going on but the employees just stare at you. They don't greet you, they don't smile or welcome you in. The whole interaction was extremely uncomfortable. We decided on a medium heart shaped (6 inches) original wheat free cake with carob siding. We also decided on blue text that said "Happy 13th Birthday Zeus!" We ordered a dozen confetti paw cakes for some of his furry friends. A week later, on the day of pick up, my husband notified me they had used the wrong color for text (brown instead of blue like we wanted). I appreciated the lady who helped because my husband saw the color was incorrect, so she went to the back and had it fixed asap. She also even threw in a free candle for the inconvenience. This was truly the only thing appreciated throughout this whole experience. What I did not appreciate, was they smeared the brown text off the cake so now the cake looked dirty and smudgy. They did not attempt to make the cake look nice. They did it as quickly as they could. There were brown smudges all over the cake and this was unacceptable to me as we had our photoshoot for him in just a few hours. My husband tells me the woman goes to the back and he can hear her yelling at someone saying how they've kept messing up these orders lately. Why are they allowing the person to do this job if he keeps messing up the orders?? I understand accidents happen, and she tried to alleviate the situation, but the cake was still unacceptable to me. It was not presentable. When I called in to explain to the man on the phone why the cake was unacceptable, he responded with "ok." NO resolution. NO apology. I requested for a new cake but we ran out of time before the photoshoot. I do not recommend this place. There are plenty of other mom and pop shops who will treat you better than they treated us.

    Pet Food Express - petstore - Updated May 2026

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