This pet food store is truly a gem. When my dog's food was discontinued, I was having a very hard time, she refused everything and, as a super picky eater, it felt overwhelming. The staff was incredibly friendly, patient, and knowledgeable, taking the time to help me find the perfect alternative. On top of that, their ordering system is so convenient. Online ordering with easy pickup or delivery makes everything seamless. This shop is a wonderful asset to the neighborhood, and I truly hope it stays open for a long time. read more

Been going here for years, and because of one worker here, Aolani, I will keep coming back for years to come. Two days before my dog Cosmo passed, we visited Pet Food Express to give him a bath. While there, we got him supplies for a "birthday." We don't know when his actual birthday is but we never gave him one and wanted him to have the experience. Even if he couldn't understand birthdays, we wanted him to know he was appreciated. We were working on limited time. A few days prior, he was officially diagnosed with a very aggressive cancer. When we were checking out, Aolani asked us if Cosmo had a birthday coming up, and I told her about our plans and Cosmo's diagnosis. She then proceeded to love on Cosmo, giving us a bunch of treats and well wishes. It was the absolute kindest and sweetest customer service I can remember. Before we left, she told us that if Cosmo ever needed love, we knew where to come back and find it. I can't express to her how much that meant kindness meant to me. All three of our dogs spent the next couple of days snacking on those treats. We'd scheduled Cosmo's birthday for Saturday but moved it up to Friday when we came to the realization that would need to be his final day. We finally finished the treats in the moments after Cosmo passed. He never suffered. He never knew pain. To her, this may have been nothing more than a small gesture of warmth to two strangers, but to me, it's something I'll hold dear for the rest of my life -- especially when thinking of Cosmo. Cosmo loved to smile and Aolani helped him keep smiling right to the very end. He loved those treats. read more

Pet Food Express - Pet Stores Near Me - Glendale, California

The service was good. The food for your pet there is a variety and help in recommending for you pet. The Ambiance is very pleasant and inviting. I highly recommend this place of business for your pet. Kindness forward one person at a time. read more

Used the dog self wash tubs for my Shepherd, Rex. The location provides 3 large towels and plastic collar for the wash. A variety of shampoos for sensitive skin, warm water (give it time) and warm air flow from a drying hose. ** Bring your own brush & washing gloves to better assist with the washing. ~~ Tip to prevent yourself from slipping: Slide the large rubber floor mat near your tub for more grip & to avoid slipping during the wash. (Or ask staff for help.) 4 stars because I nearly did the splits twice each visit from the slippery tile. ‍ read more

Pet Food Express - Rex after his bath - Pet Stores Near Me - Glendale, California

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I love this place!!! I live on the east side and drive to this store because the crew is amazing and the selection is top notch! Every time I go in the employees are kind and are able to answer any and all of my questions! Just recently one of the crew members turned me onto a new kibble for my pup bc he was having stomach issues and she was right that my little guys digestive system would be happier on it. Any way, I get all my cat food here too! Another employee recently turned me onto the small batch frozen for cats and she's loving it. 10/10 store! read more

We have two furbabies, a husky and maltepoo. The maltepoo gets bathed and groomed at home. The husky, on the other hand, oh boy! She is the biggest 60 lb baby. The groomer once told us that she even made him feel bad. Yup, that's my baby girl. :-) So now we take her to Pet Food Express. This place is great. For less than $20, you get 25 minutes to bathe, rinse and blow dry your dog. Their machine dispenses various soaps. Included in the price is a plastic collar and a leash so none of your stuff will get wet. For the dog parents, they provide towels and plastic aprons. We love that the sinks are elevated so you're not crouching down the whole time. This is a plus for tall people like my bf who is 6 ft. When you're done, you don't have to clean up. They take care of the hair in the sink and wipe everything down. You just have to put your used towels in the bin, hang up the apron, and return the plastic collar and leash to the cashier. Their soaps are mild and not too fragrant. If you want something with a stronger scent, I recommend bringing your own. They do have shampoos and conditioners available for purchase. There is also an enclosed potty area out in front. Perfect in the summer to give your furbaby more time to dry off before leaving. Lastly, if you do plan on bringing your furbaby here often for a bath, they do have a special. Don't forget to ask the cashier. read more

Emani helped me so much finding the specific cat food that my cat would eat. Thank you Emani

We went in for dog food, what a selection, and noticed the dog wash special 8 washes for $80! We hoped right on that. Excellent customer service as well read more

Great dinner. Great time thank you The bread was a bit thin but overall a delicious evening read more

So glad to have this local gem in my neighborhood! The staff are all wonderful and so knowledgeable and helpful! The selection is well-curated and varied, but their pet food is all well-reviewed and high quality, even on the cheaper end. They have everything you need for a cat; toys, wet and dry foods, treats, flea treatments and tools, feliway and other calming products, cat beds, litter and litter boxes... plus a washing station for dogs and regularly vet visits if you need help. read more

Had a great and extremely helpfull experience working with Liv and Emani on finding out what dog food to get for my extremely picky dog Max. They were amazing and very thorough in finding the right dog food. I can say that max is extremely happy with his food!. Thank you both for the amazing help. read more

Eman was amazing he helped us with our order. It was just great kudos to eman. It was our first time and we will be coming back.

Customer service at its finest! Our pup and family were made to feel at home here and it's a rare treat finding a store that goes above and beyond for its customers. We recently adopted our first pup and we decided to come here to get some essentials. Kevin was there and offered such useful advice and gave us his expert help. Being a dog dad himself he was a wealth of knowledge. So happy to have this neighborhood store close by. Our family and pup are customers for life! Come here to get your pet essentials, you won't be disappointed! read more

Pet Food Express - Pet Stores Near Me - Glendale, California

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The self-wash stations, the selection of treats and food, the small doggie grass area out front -- I love it all! Probably the only thing I do not love is the parking situation, but I can get passed that because the spot has everything you need to spoil your pup. Staff have been helpful, and I literally find everything I need at this store and more. read more

We had a great time washing the dog! Olivia was such a help, telling us everything we needed to know! Will be back!

I can't believe I haven't been to this place since it opened! I have been a Glendale resident for over 20 years! But now that I'm a regular customer there's no looking back! The staff is very attentive, friendly, knowledgeable and helpful! My pup has sensitive skin and sensitive ears. The staff has helped me from ear drops to shampoo to food changes. I visit the store every 7-10 days. I definitely recommend this pet store to anyone who needs any assistance with their pets! read more

Everyone that works here is so helpful and friendly. You can bring your pets in, the employees love to see them. They are very knowledgeable about what you are looking for. Prices here are a bit more expensive. They also have a small dog park out front which is nice as well. read more

This place is great! They carried my dog's special food and had loads of others awesome inventory! I am beyond happy to find this place! I also brought my dog to the self wash and will keep coming back here. Customer service was great too. read more

A Really great pet store. Have come here a few times now, at first because of its convenient location on Central, right across from the Ralph's market, but now come back for their stellar customer service, pet activities, dog bathing facility, and great selection of dog food and treats. I most recently went to Pet Food Express on Saturday because the dog had decided to jump into and swim through portions of Echo Park Lake and now smelled rather horridly. The gf and I walked into Pet Food Express and were immediately greeted and asked how we could be assisted, and when we brought up the dog bathing, the lady immediately got out from behind the cashier's counter, picked up a token, and walked us over to the dog bathing center, and carefully explained everything we needed to know: that there were dog collars (for the dog) to change into that there were two different leash things to hook doggy onto to give us the most "hands-free" washing experience different sized/colored aprons to wear during the dog washing different nozzles (one for the "oxygen" wash") the different types of soaps available where and when to use the towels how to use the dryer a little plastic cup with treats how to have everything ready so that once we popped in the token we'd be ready it was an exceedingly thorough and helpful walk-through of everything we could possibly want to know and really helped us be able to give the dog a thorough bath. We also picked up some frozen food "Just Food for Dogs" brand, and a few treats that the doggy sniffed at and pulled out to eat (he's a fan of pork-filled rawhide and beef esophagus). The doggy was also offered different samples and he happily and agreeably ate them all. We were also offered a buy 3, get 1 free token deal for future dog washes (which we partook of), and took an invitation to the dog pool party for the following day. Overall, a really great experience, and everything you could want from your neighborhood pet store. read more

I was looking for a self service wash, and Pet Med Express was the perfect spot. It was $18 per wash token or buy 3 get the 4th free. I bought the 4 tokens since it's a great deal. You really could wash 2 dogs with one token, we only took about 12 minutes. They also seemed to have a large selection of pet food and supplies, which I'll check out next time. I did get a few small treats which was also buy 3 get the 4th free. I have a large shepherd mix and the wash could handle a much larger dog. They have a cute "dog park" out front. I'll be back! read more

Pet Food Express - 75 lb dog with plenty more space to wash - Pet Stores Near Me - Glendale, California

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Our dog got skunked and we ran here to bathe him. Kevin and another employee were working and both were super helpful! They were understanding, brought us skunk juice cleaning spray and extra towels and checked in on us several times. Definitely the best experience I've had at this location on a night that was pretty awful otherwise. read more

I came here for the VIP Petcare services but ended up finding a nice dog bed on sale and some tasty treats for my dog kid. Love this place. Great selection of shampoos, treats, food, and pet wear. There's a dog patio in front you can let your doggo meet other doggies in which is great. Parking is easy. read more

Pet Food Express - Pet Stores Near Me - Glendale, California

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It pains me to write a bad review. Experience for the self serve wash started out well, super sweet cashier, asked me if I had been in before which I hadn't. She gave me a waterproof collar and said it might be too small but just let her know if it was. After getting my dog situated in the tub, I found out the collar was too small. I should have tried it on at the register but it was too late for that and no one was around so I used my collar. The water was FREEZING. I've never been to self serve wash where there weren't temperature controls. The store was empty, 3 salespeople must have been in the front so there was no one to ask. There were I think 3 shampoo options, one a shampoo/conditioner combo. No other option for conditioner. The product came out of the freezing hose so I couldn't even give my girl a break. I probably spent a total of 5-6 minutes before clicking on the "warm" air dryer. There was nothing warm about it, freezing air. My dog was shaking at this point so I dried her off with the towels and went to ask someone if I was missing something on my way out. The 3 sales people did not stop talking or even look in my direction when I started to speak to them. Frustrated, I walked out to get my dog in the sun to get warm. read more

Just discovered this place after getting a new puppy and my regular pet supply store didn't stock his food. Ordered online and when I went to pick up his food I was delighted to find such a cute store. They had everything you could need or want. Everyone there was so helpful and I found tons of great other supplies for my puppy while I was there. This is my new go-to pet supply store. read more

This place is perfect for pet self wash. I took my dog today for the first time. It costs $18 for 25 min use. They have about 4-5 stations. Lots of room and have everything you need such as towels and the machine already has different type of shampoo options to use. This was so convenient and great. Staff was also really friendly. Parking is on the street but plenty available. read more

I wanted to say thank you to Cat (or Kat) who spent probably 30 minutes helping me and my boyfriend find new things for our new puppy Piper!! She not only was friendly, but super educated on all things animals. I was so happy to be informed on so many different food options for my pup. She showed us a whole spectrum of healthy and fresh foods for dogs, how she uses them for her dog, different price options, and really taking the time to answer any questions and explain. Very thankful! I will def be back to this shop! Piper is loving her fresh air dried chicken food from NZ and I am excited to try the chicken broth frozen into ice cubes! Thanks so much for educating and not just selling! Monica, Charlie, & Piper read more

Pet Food Express - Pet Stores Near Me - Glendale, California

We take our dogs here all the time to groom them ourselves. The facility is super clean and it has all the grooming amenities you would need. Also, the staff is incredibly friendly and it's super affordable. read more

I totally got startled and had an awkward moment when I went in because I was greeted and them asked if it was my first time here. I said it was and after a few seconds of awkward silence the store employee stated that he was just curious since they have only been open for a week. Forgot his name, but he ended up helping me get what I needed and out like under 3 minutes, which was good since I was on a time crunch. I showed him a picture of dog food that my brother needed for his dogs, he located it, matched the picture to make sure, and then helped me to the cash register. He did offer help to carry it out to my car since it was 13lbs, but I told him I got it. I liked how clean and organize the place was and was able to pass by the little play area outside for the dogs that visit and they even had a water fountain for the dogs when they get dehydrated. Definitely need to really check out the place fully when I have time next time I visit! read more

Pet Food Express - Located, found, and checked out in under 3 minutes with one of the store employee's help - Pet Stores Near Me - Glendale, California

This place rocks. I have been there twice now to wash my dog. The staff is super friendly, very knowledgable in all of their products and super helpful. I washed my dog both times and it was such a gift to have this place to wash my own dog. They have everything you need, oh except a brush or comb, you have 25 minutes to wash, rinse and blow-dry your sweet pup. which is plenty of time. It has that old neighborhood feel to it. so grateful I found you guys. You are the best.. read more

Grand opening. We were greeted upon entering but no one told us what the specials were or gave us a tour. I overheard several staff members give other first-timers the royal tour. My cat is finicky and decided he doesn't like his regular food. I did not recognize the brands here so had to read the labels. No Hill science diet, no royal canin, no Iams. All the foods are healthy. No preservatives. No artificial flavors. No lead. Not cheap. But for the month of June, you can get 20% off or buy 4 bags, get one free. Store is clean, well-lit and easy to navigate. Cat stuff vs dog stuff. The pet toys look delightful. Cashier was friendly and informative, makes up for the lack of attention we received compared to others. read more

Pet Food Express - Wonderful selection of pet toys - Pet Stores Near Me - Glendale, California

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We just washed our dog here at Pet Food Express today and it is great! Our dog is older (17yo) and he looked comfortable for his whole wash/dry session. The bottoms of the raised tubs are non-slip, the water temperature and blow-dry temperature are both nice - not too warm or cold. What normally can take us up to 2 hours to accomplish at home took 50 minutes at this dog wash. We recommend! read more

I was looking for a self wash station for my dog, I've never been to one before. I walked in and told the cashier just that, she didn't hesitate to help me. She walked me through it every step of the way, While I waited for the pet wash station (b/cuz COVID safety, YASSSS) I asked her if they had muzzles, she took me over and opened a few boxes to try on my dog while we waited. My nervous dog began shaking, and she noticed. She provided me towels incase he was scared of the blow dryer. Anyway, point is. Everyone was friendly, I love it, and I'll be going back not only for doggie baths but also every else. read more

Pet Food Express - Dog Wash Station - Pet Stores Near Me - Glendale, California

I cannot say enough wonderful, amazing things about this store location. Every single person who works here is kind, friendly, thoughtful, and helpful. Every time I walk in with my dog, she loses her mind because ALL of her friends are in ONE PLACE! They make her feel like the most important dog in the world; she loves it there. But *I* also love it there. Prices are good, delivery is easy, and MY GOD do they go above and beyond. I recently broke my foot and called the store with a few questions about delivery + prices; they chatted amongst themselves and I received a call from one of them who offered to *walk my dog* while I healed and bring over any items I might need. I couldn't believe it. Talk about above and beyond. Thank you guys for being not just my pet food store, but also my friend & part of my community. read more

My favorite store for my fur baby! The wash station leaves your dog smelling good, and is reasonably priced at $18. My puppy looked and smelled like I had taken him to the groomers for a fraction of the cost. Love the heart healthy snack options, and it's a plus that they have USDA Organic snacks. Staff is super helpful too! read more

This store is a joke, the lady that claimed to be the "manager" has an attitude and seems to be very nice to "white" customers but doesnt want to help Armenian customers?? Do you idiots realize you're in Glendale and Glendale is mostly Armenian ? On top of that she followed my friend and I around which was very awkward to say the least... if you're going to help ask us if we need anything if not leave us the heck alone. Disgusting ! Hard Pass.. read more

We went there with our cattle dog for the first time and it was a great experience. Both the people working were very friendly and educated about their products and different breeds of dogs. While looking for cbd treats for our dog, we were helped by Kat. She was super knowledgeable and our dog really liked her. We will definitely be back:) read more

Today was my first time going to pet food express and I can honestly say I was impressed. EVERYONE was so kind and helpful. I brought my two dogs for a pet wash and I was able to wash them with just one token. Afterwards the employees provided me with treats and told me about some new cool products they had in stock. I ended up letting my pups pick a treat and they devoured it. I would recommend for pet food, treats, CBD, probiotics and even dog washes. I will be coming back to this location! read more

Ok so this place has 5 stars for a reason. The selection is amazing, the quality is top itch and this is a place where you can go and have a real discussion about your pets needs. I initially asked the clerk Ro about a brand of dog food for my picky GSD/Malamute mix. She was very patient and detailed the pros and cons of different foods and what had the best track record. I remembered another question I had. Then another. Then another. And the. A-freaking-nother. This lady patiently and kindly helped us for what seemed like a solid 20 minutes and I walked out feeling confident and excited over what has been a stressful situation with my pup. This is the spot to go. These people are actually educated on pet care and are genuinely happy to help. All in all we had an experience that exceeded our expectations of what to expect at a pet food store. read more

The staff is great and helpful, super nice people. Been buying everything from here for months! Better prices than amazon, and you're supporting local! read more

After just moving to the area, my gf and I were pleased to know there was a Pet Food Express nearby. We take our two pups here for a self wash all the time, super cheap and convenient. The employees here are great, but also the people in this community that shop here as well. We'll def be back when our dogs become little stinkers again. read more