We had a deeply disappointing experience with Jesse and Proud Paws. During our initial…read moreconsultation, we explained our specific situation: a young puppy in a home with a 2-year-old toddler, and a desire to build good habits early before problems could develop. Jesse assured us that she had experience with this kind of dynamic. She strongly encouraged us to sign up for her "Puppy Rockstar" package which is eight sessions for $1,360. She came across as personable, confident, and knowledgeable, so we trusted her and paid in full upfront (though this was optional). Despite carefully following the program (including more than triple the 10 min minimum daily training time she advised) our puppy's behavior deteriorated. After three sessions, it was clear her training methods (which relied entirely on treat-based reward and offered no alternate tools or structure) weren't effective for our situation. We made the hard decision to go with a more intensive program elsewhere. When we contacted Jesse to explain our situation and request a prorated refund for the five unused sessions, she refused, citing a strict "no refunds" clause in her paper work packet. Her only offer was to put our remaining sessions on hold and extend their expiration, even though we made clear that we had already moved to other training out of necessity. It is important to note that the contract also included a clause discouraging us from working with or even taking advice from any other trainer during the program. In our view, this kind of exclusivity, especially in a situation involving a toddler and a rapidly escalating behavioral issue, was unreasonable and not in the best interest of our family or the puppy. Ultimately, we had to prioritize safety and act against the restriction as quickly as possible, even though we initially agreed in good faith. I made this clear to Jesse and offered a fair compromise, in my opinion, of allowing her to retain payment for an additional unused session as a gesture of goodwill. She declined. I voiced my frustration and, frankly, shock at her stance. When I told her I would be leaving a review of our experience, she said that doing so was "threatening her business." I clarified that we were sharing our honest experience so others could make informed choices. My wife and I don't see it that way-we believe sharing an honest account is important for other families deciding who to welcome into their homes with training. Her communication about resolving these issues reflects a rigid and transactional mindset rather than a client-focused one. That was particularly disappointing given how kind and understanding she initially seemed. I strongly advise others to approach with caution: If you choose to work with Proud Paws, I recommend avoiding prepayment, requesting a copy of any contract, and understanding there may be little room to adapt if things don't go as expected. Check out my other reviews-I hate leaving negative ones and have only done so once before. I much rather spread positive news with people and typically have much better luck on yelp finding the right providers. As an update: our puppy has been with a new trainer for just one week, and the change has been dramatic. She's calmer, better behaved, and able to interact positively with our toddler. It's been a complete turnaround. We're beyond relieved that we made the change, though still hurting from the way our family was treated here. Photo from that visit-because every review needs one moment of joy-attached.

We had an excellent experience with Proud Paws - Jessica was amazing. We reached out a few weeks…read morebefore bringing home our puppy Mochi and she calmed our nerves, gave tons of practical advice, and provided a helpful folder with tips on food, crates, potty training, and more. After Mochi arrived she visited weekly for in-home training, and each session was followed by a detailed email and PDF summarizing step-by-step what we learned. There was no problem she didn't have a solution for -- she's the female dog whisperer. Jessica is attentive, extremely knowledgeable, fantastic with dogs, and genuinely friendly - highly recommend Proud Paws!

I honestly cannot say enough good things about Emily and Emily's K9 Training. Before working with…read moreEmily, I felt overwhelmed trying to figure out how to help my dog, Greyson. Greyson was reactive, and even the jingle of another dog's collar or hearing a bark would immediately set him off. Walks and outings were stressful because I was constantly worried about how he would react. From the very beginning, Emily was patient, knowledgeable, and genuinely invested in helping both of us succeed. Greyson has completed private training sessions and a board and train with Emily and her team, and the progress has been incredible. One of the biggest improvements has been in his reactivity. Since working with Emily, he has become much more focused, calmer, and better able to work through situations that would have previously triggered a reaction. Not only has his reactivity improved, but his obedience, confidence, and overall behavior have as well. What I liked most was that Emily didn't just work with Greyson. She also took the time to explain things to us and show us how to continue the training at home. What I appreciated most was that Emily was honest about the process. She didn't promise overnight results or a quick fix. Instead, she gave us a clear plan, realistic expectations, and the tools we needed to continue helping Greyson succeed. She was always available to answer questions and support us throughout the process. It's clear that Emily and her team genuinely care about the dogs they work with and want both the dogs and their owners to be successful. As a dog owner, there is no better feeling than knowing your dog is in good hands, and I completely trust Emily and her team with Greyson. The amount of dedication, knowledge, and care they put into their work is amazing. We are beyond grateful for everything they have done for Greyson and our family. If you're looking for a trainer who truly cares, takes the time to understand your dog, and delivers real results, I highly recommend Emily's K9 Training. Working with Emily and her team has been one of the best investments we've made for Greyson, and we look forward to continuing our training journey with them.

My dogs came back with wounds on their faces. Emily promised to be able to train them to not escape…read moreor to have less prey drive. Which were lies. The dogs came back traumatized and their behavior was worse. She was not able to improve any behaviors and the dogs were in kennels for most of the days and i received maybe two pictures. Even though they had wounds on them and I did not want to pay the entire amount she wouldn't give my dogs back to me until I paid nearly $10,000 It was insane. I was very sick at the time with a pressure sore, unable to travel and trying to get back home. She did not care. I used to live in the neighborhood as well. It was one of the worst experiences and my dogs are now markedly worse. I could leave negative stars. I would do not leave your dogs here. They're just in a kennel being neglected.

Dawitt has an incredibly rare gift with dogs. It's pretty inspiring and heartwarming to see. Also…read morerelieving, after some anxiety navigating some challenges with our hyperactive guy. We tried a couple of other trainers and methods before coming to Dawitt and none of them compare--wish we found Dawitt first. Not only is he very skilled, but he really loves the dogs he works with, and it was really sweet to see how much our dog loves and trusts him, even while he's being disciplined, which takes a very special kind of teacher. Would recommend to anyone whose looking for a dog trainer and have several friends and neighbors who have all brought their dogs to him--really a gem.

The amount of change that Dawit was able to do for my dog is a crazy amount. I'm not sure I'd be…read moreable to handle my dog without his help! My very alpha dog needed a lot of training and Dawit turned him into a more calm alpha dog who knows his place at home and in public. I'm so very thankful and cannot be more happy with how much of a good boy my dog is. As a first time dog carer, I've learned so much from Dawit and would definitely recommend his training to anyone.

I can't say enough great things about Greg our trainer! He worked with my dog Truffle a couple of…read moreyears ago and gave us an amazing foundation. Fast Forward Life happened, routines changed, and I'll admit I wasn't consistent with continuing the training as I should have been. Over time, I started to notice some old behaviors creeping back in. Reached out for some fine-tuning, and within just a few days, my pup and I are completely back on track. It's incredible how quickly Greg was able to assess what was needed and get us refocused. Not only does he train the dog -- he gives us humans tools to succeed -- which makes all the difference (if you keep up the work). If you're looking for someone who truly cares about long-term results and is there when you need a reset, or help I highly recommend Greg! We're so grateful to have our confidence back and in a good rhythm again! Jas & Truffle

We cannot thank Gregg enough for the incredible work he did with our rescue German Shepherd puppy…read more We were struggling with significant leash pulling and dog aggression, but Gregg's impact was immediate--he showed us positive progress on the very first day. We opted for a one-week Board and Train program, and the results were night and day. Gregg kept us updated throughout the week, and by the time we picked her up, her leash manners and social aggression had improved drastically. Beyond the initial issues, Gregg went the extra mile by teaching her solid foundation commands. Gregg also performed a home visit to ensure the training transitioned to our home environment and successfully moderated a meet-and-greet with our neighbor's dog--something we had unsuccessfully attempted many times before. His methods were gentle and effective. We are so grateful for his help and highly recommend him. Thank you again Grgg

Our trainer Shakinah is absolutely amazing! She is so personable and connects so well with us as a…read morefamily and with our pup! We've seen so much growth in Pepper over the the first 4 sessions, and we continue to learn so much. She is even super great at getting our kids involved. I totally recommend Shakinah!

Tully's training is a well organized and pre-planned service. Our trainer Sharon was awesome!!…read more You learn new and helpful training tips each session. We never felt rushed even though each session is only an hour Sharon always provided extra time if needed. If you have never done training with your dog this is definitely the way to go!!

This store is the best, the employees/volunteers..... girl you can tell they love what they're…read moredoing and how much they really care for animals. I found out a former family member put up our cat for adoption and was then later sent to this location. when I arrived there was a volunteer by the name of Kate who helped me out and I was able to get my baby girl back. Kate was so lovely and Wan so thank you for taking good care of my princess. I would also like to recognize a worker by the name of Adam who was truly such an angel and he slayed. Not only was Adam so happy for me but it was nice to get to know a little bit about him and how he loved his job because he loves animals so he felt like he was in the perfect place which honestly melted my heart. He was able to help me out with my coupons and get me the best deals for my baby girl. At the end when we said goodbye he told me "I'm so happy you got your baby back" and I was just so touched because I knew he meant it and that's how I truly knew he's an animal lover, I could just tell he was one of my peoples and he is that betch lol. I cannot recommend any other store but this PetSmart location, the kind Souls here are just everything.

I brought my dog in for a grooming appointment at 1:30, which I had scheduled a few days in…read moreadvance. I was told the service would take 2-3 hours. After waiting 3.5 hours, I called to check on the status and was informed that they offer a "VIP service" for an additional $20, which allows those customers to be prioritized. As a result, my dog's appointment was delayed while others were taken first. If I schedule an appointment for a specific time, I expect my pet to be serviced accordingly unless there are unavoidable delays. This policy feels frustrating and inconsiderate to customers who plan their time around these appointments. If higher pricing is necessary, it would be more transparent to adjust base rates rather than introduce add-ons that delay standard appointments. Overall, this was a disappointing experience, and I will be looking for another groomer in the future

What a wonderful place to be! If only they had a similar place for humans...oh wait - they DO!…read moreActual resorts! One of my colleagues first told me about this place as she has a boxer and she shares that her dog just absolutely thrives at the resort. I have a pit bull mix terrier and I thought I'd give it a shot! Cageless? Lots of places for my puppy to roam? Yes sign us up please! I brought my pup for an evaluation, got to learn more about the resort, toured the facility and then brought her back for another evaluation cause #separationanxiety. Her not me! I watched her on the webcams (so many!) and she did great! Lots of shade options for her and lots of pups for her to be around. It was nice to see her socialize! She passed and I felt really great about her experience. Upon arrival and departure, all very secure. The team was great and I can't wait to see how she does after her first overnight experience. Thanks for a great time!

Paradise Ranch Pet Resort has been our trusted home away from home for over two years for both…read moredaycare and boarding. My English Mastiff, Lina, is a certified therapy dog, so her temperament, comfort, and well-being are incredibly important to me -- and Paradise Ranch has consistently exceeded expectations. Most recently, Lina stayed for a 9-day boarding visit, the longest she's ever been away from home. She came back relaxed, happy, and well cared for, with no soreness or stress -- which speaks volumes about the thoughtful, attentive care she receives. The staff truly knows the dogs, understands large breeds, and treats each one like family. The environment is calm, enriching, and well managed, and the communication always gives me complete peace of mind while I'm away. I am so grateful for the incredible team at Paradise Ranch and wouldn't trust anyone else with my dog. Highly recommend to anyone looking for exceptional daycare and boarding.

we have been working with the best puppy trainer ever, Monique! She began helping us when our…read morelittle Coton was nine weeks old and we have been working together about twice a week for three weeks. Monique is so wonderful thoroughly explaining everything in a way that I can understand. we are making terrific progress. She easily adapts her teaching methods to the way that our puppy learns. I am so grateful to Jeff.

I went back and forth on posting this since it happened a couple years ago, but figured it's still…read moreworth putting out there for anyone looking into Karma Dog Training. We enrolled Poppy, our 4 month old puppy at the time, in their 10-day reverse board-and-train program. I wasn't expecting her to come out perfectly trained in 10 days, but I did expect the level of intensive training they advertised on their site. The trainer we got was sweet and had a calm energy, which I liked since Poppy was skittish around new people. But the actual training didn't come close to matching what was promised. We have security cameras at home, so I could see exactly what was happening while we were gone. Most days were only 5-10 minutes of actual training. The rest of the time the trainer was watching TV or on her phone. If we'd wanted someone to watch TV with our puppy, we could've asked a neighbor for free. By the end of it, Poppy knew "sit" and "down" and not much else. The separation anxiety and potty training work we'd specifically talked about before signing up hadn't really progressed. I want to be clear, my problem wasn't that she wasn't fully trained in 10 days. It's that we paid for a specific service and didn't get it. I emailed the owner, Jeff, sent him the video clips, and asked for a partial refund. He wouldn't address any of it directly, just offered services that were already included in our package and turned down the refund. Then he was rude to my husband on the phone, which threw me because my husband is about as easygoing as they come and almost never gets worked up over anything. I also found it concerning that the exit document I was given included a clause saying clients agreed not to post negative reviews. I never signed it, but seeing that made me question how much honest customer feedback actually makes it online. Super shady. We ended up going with a different trainer afterward, and Poppy turned out exactly how we'd expected her to after actual, consistent training. Maybe we just got unlucky with the trainer. I can only go off our own experience, but between the training we actually received and how they handled it afterward, I wouldn't recommend them.