This update is a bit overdue (this happened last year in April of 2025), but it's been a very tough time. The first couple times we used Sitter4Paws we had a really great experience with the sitters that were assigned to our senior, diabetic cat. Last year, my mother unexpectedly passed away, and our regular cat sitter was unavailable for half of the trip home. We booked Sitter4Paws the second half of the trip, and let them know about the circumstances and requested sitters that had seen Jodie before so that we could rest easy during a very difficult time. Of course we know that can't always be accommodated due to scheduling, so for the first visit a new sitter came to see Jodie. On the evening of my mother's passing, we got a text from Sitter4Paws that the sitter felt he may have made a mistake with our cat's insulin dosage. It was revealed to us that instead of giving her her normal 2.25 unit dose, he gave her 22.5 units - ignoring the taped off/labeled syringes, our explicit written instructions in the app, and additional photos/diagrams of what a full syringe should look like. Thank god he realized his mistake, otherwise our cat would have slowly died alone in our apartment - and this would have happened immediately after losing my mom. I understand mistakes can happen, but the fact that a sitter was uncertain with potentially life-threatening medication if administered improperly and didn't even think to reach out to us first was quite shocking. Sitter4Paws took full responsibility, admitted their mistake, said they would take steps to make sure something like this would never happen again, and covered her 4 day ER stay, but it never should have gotten to that point. Again - we did have great sitters who took care of our cat wonderfully - but the uncertainty of who you can get especially with medication involved means that we can no longer recommend this service with confidence. read more

They always arrive on time, and I feel safe letting my pet walk with them.she loves to have time to smell on her walk and they let her do that. read more

Was going away from a few weeks and my regular catsitter wasn't available, so looked for a back up and found Sitter4Paws had awesome reviews. And after my trip and their care, I can certainly see why. The entire process was thorough and thoughtful, from the initial call to get details about my cat, to the detailed communication throughout the visit. I had lots of pesky questions about liability and key/fob hand off as well as preferences to how many sitters would be in my home, and they truly handled them with grace - it's clear their policies and standards are communicated well and carried out by their sitters. Alexandra W. was fantastic in her care for Mackey and in her communication with me about it. She really went above and beyond, particularly when I was out of reach and she had to make a few judgement calls on her own. I couldn't be happier with how it went. Often my active cat will be worked up by the time I get home, but this time he was chill as a cucumber. The pricing is also fair and quite competitive with other services. Thank you so much Sitter4Paws - I will certainly request to use your services again! read more

i've used your service before calling if you said, have someone else available I don't think that Ryan has transportation and I need a dog walker to come in minimum twice a week for one hour. I live in the city of cypress read more

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Sitter 4Paws it's a lifesaver. I have used them numerous times on holidays and they always send over dependable, loving sitters for my dog. I highly recommend their services. read more

We have been using Sitter4Paws since 2023 and have been thrilled with the service. We have 2 big pups with 2 very different personalities and the sitters we've had in the past have been so sweet and great with them. Our regular pup walker is incredible, trustworthy, a great communicator, and very prompt. We are so thankful to have found this great company and highly recommend to others! read more

I wasnt going to come here and do this because i knew what their response would be underneath and what is the point - but they sent me one too many emails taking zero responsibility for not feeding my two cats FOR A WEEK. and people should probably know that when selecting pet sitters. yes - you read that right. they didn't feed my 2 cats for a WEEK. the reason? apparently my notes were unclear. even though i have used them for FOUR week long absences this summer alone and countless weekends without issue, there were 30 amazon packages they brought in daily, the mail was piled up (and they stacked it!!) and the dog wasn't there - they still apparently had NO IDEA we weren't home and that that *cats needed to be fed* even though they are a pet sitting service (right there in the name) and we paid for them to check on our cats daily. a thing most people do when they're home, right? pay for people just to come hang out with cats mid-day but not feed them? also please check every 1-2 star review on here and see if there is even one where they don't blame the owner. or don't and take my word for it - there isn't one. i used this service for 13 years and mostly had a good experience even though we'd have an occasional snafu now and again, but this was totally unacceptable and their response was outrageous. they did refund for the services and if they would have just stopped justifying their negligence we could have parted differently. oh well, time to move on to folks who understand living things need to eat daily and who are focused on pet welfare not denying responsibility for an egregious oversight. and have fun reading their deflective response! read more

We've been using Sitter4Paws for a little over a year now and I can't emphasize enough how great of a service they are. We have 4 cats, 1 gecko, and a bunch of plants. They take great care of all of these critters while we're away and are super communicative. One of our cats is 15 years old, and has some minor health issues, so I am always incredibly anxious when leaving on trips, but they send daily reports that detail what the sitter did and they always attached a TON of pictures which really puts me at ease. Our youngest cat always follows the sitter around demanding attention so it's also quite funny reading about his escapades when we're gone. Their prices are entirely reasonable for the level of care they provide. We are not well off by any means but we can comfortably cover daily services for a week long trip. Their app is also super easy to use. It's very simple to schedule services and really easy to update instructions. They've even reached out to me weeks in advance of a trip I had scheduled to remind me to update instructions, which I really appreciated! They've always been very on top of things, and I really feel like they take the care of the pets they watch extremely seriously. read more

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Sitter-4-Paws is the most amazing animal babysitting service we have ever used. Recently our 11 year old cat Dip started to fail while we were out of town and they took him to the emergency vet twice and ultimately took him in for euthanasia. They took care of all the details for us. It was very emotional and they were extremely helpful. We love working with them!!! Kg read more

We've used Sitter4Paws for pet visits, but this is the first time we contracted their house visits while we were abroad. They showed the same care and detail as their pet visits. Emails after every visit showing photos that the doors and windows were secure, they took in the mail, they pulled the bins down on trash day, and got them back up. Turned the lights on and off as requested. Photos of them locking up also. Very nice people, reasonable rates, great service. read more

I have been using the service for a couple of months and it has been an excellent experience. My dogs are taken care of and I get a full report with pictures. It's easy to reach them for issues that come up and the portal is nice for online reservations. I appreciate their care attention to my fur babies read more

Upfront about pricing--too high Called/texted multiple times We did not hire them, that's all I was trying to say read more

We've been using Sitter4Paws (and recommending them to friends) for well over 12 years and they've always been fantastic. Our cats have very particular diet/medication requirements (which have changed over the years), and they have always been dutiful, thorough, friendly, and professional in ensuring they are taken care of. They always share photos from their visit, and their customer support team is highly responsive and courteous. Even when one of our apartment buildings was being VERY difficult, they patiently worked with us to ensure that our pets got the care that they needed. There is no substitute for the peace of mind that comes from knowing your pets are being well taken care of while you're away. With Sitter4Paws, I never have any doubt. Can't recommend them highly enough! read more

Sitter4Paws is such a great and well-run service. I've been using them for a couple of years now to take care of my cats whenever I'm away. I do 30-minute visits and am able to lay out the tasks I need them to do. They clean litter boxes, give treats, put out fresh food, clean up if they see an accident. They take and send pictures of each requested task to show you they completed it. Obviously several pet pictures too :) You also get an email writeup from them on how the visit went, pets' behavior, whether they ate or played, etc. They usually even bring in Amazon boxes sitting out front, which I really appreciate. It's a small thing, but it means a lot and shows they're considerate of you. read more

We love this service soooo much!! My boyfriend and I leave town now without feeling like we are leaving our 2 cats alone. We Definitely trust the people that come into our place to check on our cats for the day or days we book. They come in and feed the cats, clean the litter, play with the cats, check on them and always leave us at the end of their visit a summary of their experience and a catalog of photos. Every visitor we had is been great!! I definitely recommend #Sitter4Paws !! Thank you for your hard work and for the loyalty to our pets! read more

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I just used this Company for the first time over Christmas week. I couldn't be more pleased! The owner, Mia, is very nice and competent. From my first communication with her, to the in-person evaluation to the actual pet sitting and all expectations were exceeded. This was the first time I had to use a professional service in many years, and I was nervous. I felt very confident after meeting with Mia. THEN, Danielle made her first visit. After the visit, she sent me a report and photos showing that my cat, Baz, was just fine. I returned home and Baz was so much more relaxed compared to my last week-long trip. I know that was the result of the time and care that Danielle gave him while I was gone. I enjoyed my trip so much more know that Baz was so well taken care of. I highly recommend this service. read more

Absolutely best doggie sitter in town!!! I've heard horror stories about wag and rover so I was very anxious about leaving my dog alone for a weekend with a sitter but Sitter4Paws delivered excellent service and care that I don't regret it!!! The buy in was the fact that they go to your home instead of putting your pet in a strange hotel or daycare. They have an app to text you updates and pictures of every visit which gave me comfort. Every single sitter was so thorough and attentive that I had no issues with their care. They feed, walk, and play with your pet but they also can water your plants and check your mail and receive packages. Full package (no pun intended)!!! Absolutely happy with their service and came home to a happy dog. Highly recommend this company for your pet sitting needs. Definitely hiring them again!!! read more

Customer service is top notch, the sitters are super communicative before and during- following instructions. Ive used both the greater LA office and the West LA for the last 6 or so years. Brandy B. has taken care of my (recently passed) senior cat for the majority of my trips away and she is truly an angel and I can't thank her enough for giving me peace of mind. I absolutely trust and recommend these sitters! read more

Have had the best experience using Sitter4Paws over the last couple of years for our two cats. so easy to make reservations, open communication channels, and caring, trustworthy pet sitters. read more

I have used sitter for paws going on 11 years ! I have never once had an issue ! They are loving , responsible, professional, overall great ! I only trust them with my fur babies ! read more

There was a month where my partner was out of town and I was working long hours. With two fur babies, I was overwhelmed and knew I needed help. Thank goodness for Sitter4Paws!! They rescued us many times when we were in a bind and needed support with our dogs. First off, communication is great. Many pet sitting companies we reached out to either never got back to us and/or replied back to us 2-3 weeks later. I sincerely appreciate their strong communication skills. You have your initial Zoom consultation with them, fill out an intake form (this is where you add your lockbox #, their feeding times, etc.). Once you start requesting their services, they get back to you promptly when they've received your request and when it's officially booked. All pet sitters have been reliable and respectful of our home and dogs. There's never been a no-show and they follow instructions that you leave them to a T. My partner and I always look forward to the updates after the pet sitting is done :) There's lots of pictures and a detailed summary of how the pets are doing! It's definitely reassuring and gives us confidence that we will be loyal to Sitter4Paws for many years to come. Highly recommended! read more

I've had a great experience having Sitter4paws take care of my two cats! They have been a wonderful reliable resource and keep the cats happy. I prefer using Sitter4paws to asking a neighbor to care for our cats or relying on a single person. When I submit a request to book or cancel a visit, the response is super quick! The sitters seem friendly and share nice updates and photos with their visits. I recommend Sitter4paws! read more

Excellent service, very reliable and great communication. Been using them for 14 years now.

I hired Sitter4Paws to take care of my 3 kitties for about a week. They did an excellent job. Every day that they visited I received photos of the visits and snapshots of my cats in the backyard or front cat enclosure, their clean letterboxes, the feeding stations and the lockbox being locked on the front door. Their daily reports gave me a good level of confidence that my animals were in very good hands. I would highly recommend this service. I will use their service again in the future. Erik in Pasadena read more

For over 6 years, Sitter4Paws has taken care of our kitties when we are away. They came highly recommended by a friend, and their excellent service and the convenience and reliability are second to none. The sitters closely follow our kitties' routine with a serious attention to detail. We had an elderly cat who was on multiple medications and Sitter4Paws were easily able to accommodate us and give her a high quality of care. They now feed and take care of our 2 young cats with the same enthusiasm and high quality. We are big worriers and it gives us such peace of mind to know that our beloved kitties will be safe and well taken care of when we are away. It's also so nice to get a recap after each visit and photos from the sitter, and that they collect the mail and packages when they visit. Thank you to the entire team for your amazing work! read more

I cannot tell you what a lifesaver Sitter4Paws has been! I've been using them for 9 months, pretty regularly, and they're just the best! My cat needs medication daily and I used to have to beg my niece to come to my house and help me whenever I'd go out of town. I found myself going out of town more often for work and I needed regular care so I looked into the options. It took a LOT of faith for me to take the leap and go with non-family members but I'm so happy I did! Sitter4Paws is reliable, easy to communicate with, and filled with animal lovers who really care. Since starting with them, I've moved in with my partner who also has a cat. I was so worried to leave them at first because they were separated in different parts of the house but the pet sitters all followed my instructions to the T! They go above and beyond always leaving detailed messages about everything they've done and include photos! It brings me such comfort when I'm out of town and I see in the photos that they're doing everything they can for my kitties. The pet sitters I have regularly even know my kitties' personalities and leave me comments that reflect that! It's really amazing. It's been totally life changing for me. I used to have such bad anxiety about leaving my cat but now I know they're in good hands and I can leave if I have to. This is probably the longest review I've ever written (I hate writing reviews) but they totally deserve all the love I can give! read more

I've been using Sitter4Paws for a few years and they're incredible. They like to know your pet's routine thoroughly before they provide service. They take true care of your pet(s) and provide a detailed email of everything they did during the visit with pictures and all. Can't say enough good things. They go above and beyond to provide care!! read more

I have booked Sitter 4 Paws several times now to take care of my cat when I'm away for more than a weekend, and they have done an excellent job every time. My first booking with them was preceded by a video consultation in which I showed them around my apartment to point out where all my cat's things were and what I wanted done during their visits. During this consultation, they were extremely professional, thorough, and took down detailed instructions for the sitters to follow. All of my sitters have been great. They follow instructions to a T and send photos so you know everything got done. Every time I come home, my cat always seems happy and well-cared for. My favorite part is the cute pictures they send of her! They will also bring in your mail and water your plants which is extremely helpful. I have recommended Sitter 4 Paws to friends and will continue booking with them for as long as I live in LA. read more

So glad we found Sitter4Paws for cat watching upon moving to East LA! They have quick onboarding, flexibility, and provide prompt responses to any questions They also do a great job of providing the same sitters on a returning basis, so the same folks truly get to know your pet. Will definitely recommend to others! read more

Company representatives are very helpful and provide above and beyond services. The sitters, however, can be a hit or miss. We had some great sitters (shoutout to Kae) who sent detailed updates and pictures. But recently, we've been getting sitters who are not reading the instructions at all or do not follow the instructions. We had a sitter who took our puppy out to the streets when we specifically instructed them to use the grass pad outside our door because he is not fully vaccinated. However, we called the company who indicated they will reach out to the sitter right away. We had another sitter who missed the supply rack completely and got the food from the kitchen instead without the right measuring cup (which was on the supply rack) so we don't know how much he was fed. We revised our instructions to not let puppy out of the play pen (with the exception to potty) because house was not puppy proof but a few sitters let him outside of the pen and run around the house. Great company reps. Hit or miss sitters. They were helpful when our puppy wasn't fully vaccinated but he is now about to be and we are considering looking into another company. read more

Sitter4Paws is fantastic. I first used them in 2018 for a two week trip and used them again for 5 days. The customer service and level of communication (with photos!) is fantastic. The sitters that visited with my Charlie-kitty loved her and spent time petting her. I know she loved it! It is reassuring that I can leave my 16-year old cat for a few days with a company that cares so much about what they do. read more

I was recommended this company by a coworker who travels a lot for work. The idea of giving strangers access to my babies and personal belongings made me nervous at first, but then I had my initial interview. I was blown away by how thorough the questions were, and it really put me at ease. Not to mention, the price completely beat any boarding available nearby. Not only did my babies get yo stay at home where they are comfortable with the toys, litter and food they are used to, but they were played with and given love. I got several photos every day with reports on them. They even administered meds to my kittens when needed. I'm sold. I will always use them. read more

Such great service! I would recommend them to anyone. They are awesome! They took wonderful care of my fur babies-I am extremely thankful for the genuine care. Just love them. read more

WE really love this service and are so glad it exists! This is a great company and we use them every time we need a sitter. They are very good and communicative and they send pictures and a written update after every visit. Sitter 4 paws is our go to! read more

It means the world to me to have a reliable team of sitters readily available for my boys! As someone who travels a lot, the convenience of being able to book a whenever I need is a huge stress relief. Not only that, they take such incredible care of your pets. Tons of photo updates and thorough care steps. The only sitters I would trust with my fur babies!! read more

The intake was great and made the company seem promising but someone was sent to care for my young puppy who knew nothing about puppies and didn't follow the instructions. read more

I was really nervous about having someone else other than family members take care of my dog and cats. But boy was I wrong. I think Sitter4Paws took better care of them! Each one of them were very professional and compassionate towards our pets. Majority of pet sitting was done by Laura O. She was so awesome. She took time to get to know each of them, especially my cats because they get shy and often not come out when a new person is in the house but they did after couple days. She went above and beyond with my old small dog and kept us informed with photos and messages after every visit. I was so relieved when I came back, they looked so relaxed. I highly recommend their service and will be using them for all future pet sitting needs! read more

I can't recommend this pet sitter enough. their intake forms are so detailed, and if you filled them out fully, you'll know that they know everything about the care of your pet. I have used them many times for my two cats. Each sitter followed the instructions perfectly and sent pictures of the tasks they completed like filling food bowls, filling water bowls, brushing, giving treats and giving pets. They have cleaned up messes for me. And they even alerted me when one of the cats knocked a glass bowl off the counter. They cleaned up the shattered glass and checked the cats paws to make sure that nobody got hurt. I always feel safe when they come to the house. read more

Great service! They are very reasonably priced. Whenever they take my dog on a walk I get a message with an update (included if he went #1 and/or #2) and photos. I have an unusual situation with my dog because he lives in a nursing home, and he is also a little stubborn. The walkers have all been very patient with him and followed my instructions on checking in with reception, navigating the building, getting his harness, etc. I would highly recommend this company! read more

This company is amazing. They've been my trusted pet sitters for 8 months now and will be for as long as they're in business (hopefully forever). They arrive on time and send a detailed report of the visit with pictures. I highly recommend them! read more