This update is a bit overdue (this happened last year in April of 2025), but it's been a very tough…read moretime. The first couple times we used Sitter4Paws we had a really great experience with the sitters that were assigned to our senior, diabetic cat. Last year, my mother unexpectedly passed away, and our regular cat sitter was unavailable for half of the trip home. We booked Sitter4Paws the second half of the trip, and let them know about the circumstances and requested sitters that had seen Jodie before so that we could rest easy during a very difficult time. Of course we know that can't always be accommodated due to scheduling, so for the first visit a new sitter came to see Jodie. On the evening of my mother's passing, we got a text from Sitter4Paws that the sitter felt he may have made a mistake with our cat's insulin dosage. It was revealed to us that instead of giving her her normal 2.25 unit dose, he gave her 22.5 units - ignoring the taped off/labeled syringes, our explicit written instructions in the app, and additional photos/diagrams of what a full syringe should look like. Thank god he realized his mistake, otherwise our cat would have slowly died alone in our apartment - and this would have happened immediately after losing my mom. I understand mistakes can happen, but the fact that a sitter was uncertain with potentially life-threatening medication if administered improperly and didn't even think to reach out to us first was quite shocking. Sitter4Paws took full responsibility, admitted their mistake, said they would take steps to make sure something like this would never happen again, and covered her 4 day ER stay, but it never should have gotten to that point. Again - we did have great sitters who took care of our cat wonderfully - but the uncertainty of who you can get especially with medication involved means that we can no longer recommend this service with confidence.

They always arrive on time, and I feel safe letting my pet walk with them.she loves to have time to…read moresmell on her walk and they let her do that.

Just got back from a 2 week trip abroad and cannot sing LA Pet Sitting enough praises for the care…read morethat our Roland (exotic shorthair cat) received while we were away! Our former pet sitter moved away recently so we were nervous about finding someone like her. Thankfully, we did! All of the upfront communication was done by email. Brooke was very prompt at all replies and me being a phone person - I didn't need to bc she was so well organized and thorough. We were very impressed at the attention to detail on the pet evaluation questionnaire, which also included nuances like lighting preferences, trash and mail. After these details were captured, an in person meet and greet was set so we could meet the sitter in person and show them the ropes. Appreciated this aspect bc vibes are important especially with animals and your home! We knew there was a match when our boy jumped on Paulette's lap! He never does that! Haha We were so blessed to have Paulette assigned to us. Our cat took a liking to her instantly and the daily reports she sent gave us piece of mind while we were away. She took extra care to wipe his eyes (issue of the breed, similar to bulldog) and brush him too. We knew he was in great hands and never had an concerns during our trip, in turn having a relaxing vacation! When we got back home, it seemed like it was even tidied up a bit maybe vacuumed bc I was expected a lot more hair shed! ;) Thank you so much LA Pet Sitting for your efficient business and top notch staff. Highly recommend this company to anyone. The rates are also fair and competitive too.

I've been using Brooke's service for over a decade. I've witnessed the growth of her company, but…read morehave never seen a decline in service. She is absolutely incredible and her staff are top notch people. They are caring, responsible folks who have seen my pets grow up. Words cannot describe how happy I am knowing that I can rely on Brooke and her staff to care for my pets.

I've been taking my dog, Charlie, here for almost a year. He was going to a different daycare, but…read morehe would resist going in when I'd drop him off. Here, he can't get through the door quick enough. He loves this place and it makes me so happy seeing the love and attention he receives. One downside is that their daycare hours are limited. It's $20 more to pick them up after 5 pm (they have a 15 minute grace period) which can sometimes make it difficult with work. The cost is also on the higher end for daycare, but it's worth it.

My dog LOVES Den, and so do I. It is a pricier day care, but it is worth it to us. We have a young,…read moresweet dog who loves everyone, but can be a bit much. We needed a place where she could learn how to socialize properly. They have a trainer on staff and they offer training sessions to add your day care (at an additional cost). The staff are very skilled, friendly, and patient.

I found Eastside Petsitters back in 2011 when I was looking for someone to take care of my diabetic…read morecat. Trace was Alistair's petsitter for years, giving him insulin shots twice a day. I knew Alistair was in good hands and I continue to trust Trace to take care of my current kitties. He's caring, reliable and responsive. I appreciate the picture updates. Strongly recommend Eastside Petsitters and Trace!

Wow ! I cannot recommend Trace and Eastside Petsitters enough. Over the last few years, Trace has…read moretaken excellent care of my cat. I received daily photos and check ins, and whenever I returned home, sometimes from extended business trips, my precious cat was extremely well cared for and in high and loving spirits. This is the pet sitting service I recommend to all my friends, and was recommended myself by a dear friend. There aren't many people I would trust to take care of my sweet cat, but these guys are truly the best. Thank you for your years of taking care of my precious kitten, we'll miss you in NYC !!

The Pet Groupies are the absolute best group of pet loving humans there is! Nicole runs a super…read morecommunicative business with great technology and has assembled an incredible group of walkers. My dog was an anxious and reactive German shepherd who did not like strangers coming in the house and she always ensured she had someone who he was familiar with and knew his quirks which gave me such peace of mind. Not to mention, when my dog passed, Nicole went above and beyond to help me donate his things and make sure I was supported through my grief which I didn't know to ask for, but she was kind and thoughtful enough to offer. I've personally recommended them to all of my friends and family and everyone has had amazing experiences!

Love The Pet Groupies! I have been using them for years ever since my dog was a puppy. I appreciate…read morethe cute photos and even cuter notes they send after each walk. They take instructions very well and have an easy app to book walks on. All the walkers have been so kind to myself and my dog Billy. I also appreciate the flexibility to cancel when needed since I'm a freelancer. Thank you for all that you do for my Billy boo!

My cats are my life, and I wouldn't trust their care to anyone but Aubrie and the VP team…read more Speak to them for one minute and it will be easy to tell they LOVE animals. Capital letters kind of love. They are reliable, they care, and the emails they send after each visit are something else. I've been their client since 2020, and for as long as they offer their services, I will continue hiring them.

What else can I say about Viva Pets except they are truly the best pet care service I have ever…read moreused. From the daily detailed report (ya'll, it is detailed!), to the photos of my pets, to the reasonable prices, they continue to show up as a reliable and extremely caring company. Aubrie and her team always communicate clearly and effectively and the process to get booked in has always been well organized and easy. These are legit kind humans who really do care. I tour with bands so I am away A LOT and for long periods of time and I never have to worry about not only my pets but also my home; both are treated with extreme care and respect. I also appreciate that they are still Covid conscious (yes it's still a thing and people are still getting sick) because with the amount of homes they go into, the immunocompromised need to be looked out for. I can vouch that the time to take 2 covid tests to show my negative status after having it (right before I was leaving and needed to show them my cats new medication) is well worth the service you will get from VP. Speaking of medication, they are experienced in giving pet meds, even things like sub-q fluids! That has been why some companies wouldn't take my pets on in the past. Viva Pets understands special needs animals, which not all companies will take on. Knowing that most of the employees at VP are also pet parents eased my mind that this company understands the importance of peace of mind when you are away from your kids. I cannot thank Aubrie, her team, and Viva Pets enough for allowing me to focus on my job when I'm away and not have to worry about my kids or house. They are really are the best out there and I don't know what I would do with out them! (I've attached just a small screen shot to show just how detailed the daily reports are!)

The team has been amazing over the last 7 years with boarding and taking care of my pups. When I'd…read morebring my husky Gemma, there who had epilepsy, they always took the best care of her when she had seizures and with making sure her medications were administered on time. My dog Gia just spent a long weekend there and had an amazing time. It was her first time there since we lost my other dog and I knew she'd be in the best hands and comforted! We saw the closing sign on the door upon arrival and are heartbroken to lose this extended family environment for my dog. Hope they can open another location in DTLA in the near future.

They sent a professional per groomer to my house with all the necessary equipment. I think every…read moreper enjoy being groomed at home rather than taking him to a place that is unknown to him/her. Their professional gave excellent bathing and hair trimming services to my dog.

This review is LOOOONNNGGGGG overdue. I had gotten a Shiba Inu puppy 3 years ago that had to be…read morehospitalized due to Parvo the next day. Then, once he recovered from that, had a fever that almost killed him and had to be hospitalized again. We had to keep him quarantined for a while and away from my other dog (a 7 year old Pomeranian at the time) and get all his vaccinations from the beginning. He was scared of literally every single noise and had anxiety about just about everything. Over time, he developed extreme food aggression and we were worried for the safety of my little Pom. He had been attacked a few times to the point of actual injury and it was extremely stressful for everyone. I was at my wits end and I felt like I had tried everything to help Gunnar (my Shiba) and protect Simba (my Pom). I did a lot of research and stumbled upon Jenina and sent her a message for private sessions where she would come to my apartment once a week. I believe I only used her for a little over a month but I am eternally grateful. The level of aggression Gunnar displayed was so dangerous that my roommate and I actually have been bitten with blood trying to protect Simba from harm where food is involved. The issue was that he wasn't aggressive with all foods and we were unaware the extent until it was too late (ex. we thought it was only wet food so we were giving a chew stick to them separately where I would have Simba sitting next to me on the couch and Gunnar would be on the floor away from Simba with my roommate and the switch was so sudden----from sweet to seemingly no warning lunging at Simba----I stuck my leg out to protect Simba and he bit my leg instead). I feel like at this point, a regular human being would give Gunnar up, but that wasn't an option. It wasn't an option when he came to me dying from Parvo, it wasn't an option when he had an almost fatal fever, and it wasn't going to be an option for me now. I was determined to find a way to help him because he is my baby and my responsibility. The vet suggested I contact a behavioral specialist and when I did, VCA told me the earliest appointment they had was months later. Fed up with waiting, I found Jenina. In a month's time, she had given me the tools to fix a seemingly impossible situation. Make no mistake---she made me work for it. She might come across brash to some people but she is very direct and straight to the point. She doesn't coddle you and makes sure she lets you know what you need to do because while the session is for dogs, it is actually more like training the parent. She gives you "homework" and training info and is only willing to help you if YOU do the work. Now, it wasn't a complete fix. He still has anxiety outdoors or unknown noises as well as food aggression but it is nowhere near what he used to be. Before Jenina, Gunnar couldn't even take a step outside the apartment building let alone go for a walk. Three years later, Simba has sadly since passed but he has a little brother that he is extremely patient with as he acts like a typical annoying little brother), his food aggression has gone down from 100 to 30, and we go out to all sorts of places. He is THRIVING and this is all thanks to Jenina. My roommate and I are on high alert and know what to look for in terms of triggers and are very quick to de-escalate aggression situations. We try our best not to avoid known triggers and we work with him every day to allow him to be his best self. He is the sweetest boy and we are so glad he's been able to show it instead of being overshadowed by aggression and anxiety. She also gave Gunnar his nickname---Gunny! THANK YOU, THANK YOU, THANK YOU. I am so sorry it took this long to leave this review but thank you so much for saving us. If we had listened to the VCA behavioral specialist that basically called Gunnar a monster and suggested we give him up, he probably would have been euthanized somewhere. We owe you so much.

When I adopted my dog, he was a still happy rumbustious puppy that needed a lot of training…read more Jenina took me under her wings, and taught me how to understand dog's behaviors and how to connect with them. I'm grateful of her.