1. Pet Haven Grooming

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    Burbank, CA

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    Pet Haven Grooming

    4.6 (306 reviews)
    Closed • 9:00 am - 5:00 pm

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    Response time

    2 hours

    Response rate

    100%

    Services - Pet Haven Grooming

    Bath and groom only

    Pet Haven Grooming Photos

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    Recommended Reviews - Pet Haven Grooming

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    Reviews With Photos

    "I love my bones, my family, and Pet Haven Grooming!" -Falcon, happy Pet Haven customer
    Autumn N.

    I've been coming to Pet Haven for 8+ years. They took incredible care of my senior dog, Watson. He had back problems, and even went through chemotherapy during that time. It meant the world to me, knowing I could give him relief with the healing mud baths and the loving care provided at Pet Haven Grooming. With our new little family member, Falcon, Pet Haven is still an important part of our family. They help keep his teeth, skin, and hair healthy and he literally loves going in! I also have some special needs because I suffer from migraines and can't handle fragrances. They always get us in first thing to ensure he doesn't accidentally catch fragrance from the other pups being groomed. I'm so grateful for their care and kindness. Don't hesitate, make your appointment today!

    Absolutely love this place. Very nice welcoming people along with a great environment. Communication was super quick and easy! Shout to Sky for being the best groomer for my little pup. Their work was amazing and showed so much love to my puppy dog. Would definitely go back and book specifically with Sky! :)

    Phaedra T.

    Would highly recommend this place everyone is very nice and communicative and seem like they really care even taking extra time and care for my little old guy. His hair hasn't looked this good since I moved out here, I can't stop staring at him!!

    Before and After
    Nancy A.

    I have been looking for a new groomer for quite some time, as the person who cared for Apollo retired. While he's been to other salons, I have never been 100% satisfied...that is, until now. Thank you to Apollo's groomer Maggie, the people at the front checking us in, and the wonderful person who gave me the information through Yelp. We will you again in a few weeks!

    Exactly what I asked for! Summer shave to keep her cool.
    Paige Z.

    Love this place! They took incredible care of my Persian cat and gave her the cutest summer cut. You can tell they really love animals there and take grooming and care very seriously by their professionalism and standards. Another perk is that you can drop off your pet and then go to Costco or run other errands since it's right downtown. Special shout out to Demi for doing such an incredible job with my sweet girl! This is my new go-to groomers!

    Bernedoodle

    Amazing staff, I felt very welcomed and comfortable leaving my puppy there for her first time bath and haircut. William did a great job at explaining the grooming process and the grooming. Annie was very communicative and also made me feel at ease about taking my puppy to Pet Haven. Overall the entire staff is great and I definitely recommend it. Novie will for sure be going back.

    Before and after the haircut. Truly disappointing. My baby's hair was long, not anymore.

    IF YOUR FURBABY IS DOUBLE COATED PLEASE READ THIS!!! Vey disappointed in this grooming salon. I will say Annie is very kind upon reaching out trying to win your business, however the dog groomer that was assigned to my fur baby FUCKED UP HER HAIR ON 12/08/25! (I don't remember her name, else I'd share here) I write this in caps because that is truly how I feel. My baby is an Australian Shepherd and she is double coated. I asked the dog groomer to only cut half an inch and she repeated after me in agreement. When I picked up my baby from the salon her beautiful hair was GONE! Upon looking closely, the dog groomer also left some areas patchy and uneven. Never had my dog ever received a haircut like this kind. I've taken my baby to several groomers. Annie was kind and reached out via phone call which led me to schedule an appointment right then and there. I regret this decision, now I am concerned whether her hair will grow back the same without any issues, if not choppy, and I have to make sure she is wearing her sweaters so that she isn't cold this winter and her body adjusts. When I first entered the salon, I was very trusting since everyone seemed so kind. My furbaby was jumping all over me reaching up to my shoulders and licking my face so I couldn't really look at the haircut. I had to return to work quickly so I paid and walked my dog out. As we walked out I began taking a better look and was in disbelief at how short they had cut her hair. I went back and the receptionist acknowledged her hair was too short but then tried to push back and say there wouldn't be any issues with her coat after she talked to the dog groomer to "find out what happened." Of course the groomer was not going to mention any issues, she did not want to admit to any wrongdoing. After being persistent with my dissatisfaction and concerns, she processed my refund, although I had to wait for a couple of minutes (10-15 mins) for her to receive approval to process the refund. It's truly not fair. Now I have to wait MONTHS to find out if my furbaby's hair will grow back the same :( If you truly care about your dogs double coat and wellbeing I would look elsewhere. It's possible that they do a better job with single coated furbabies, but I WOULD NOT TRUST THEM WITH YOUR DOUBLE COATED BABY. Attaching most recent pictures of my furbaby vs. how she looks now, truly disappointing. Your dog is supposed to come out of a grooming salon looking cleaner and cuter, this was not the case.

    Nail trim & they gave my pup a Christmas bandana! Thank you Pet Haven!
    Nancy L.

    Pet Haven is my go-to for my pup's nail trims and filing. They're so kind and make her feel comfortable, even though she's a bit nervous. The walk-in service is quick and efficient. My experience is that we are in and out in about 5 minutes. Parking: Small, easy-to-access lot to the right of the building. Payment: No AMEX; $2 fee for card payments. Highly recommend!

    Monet C.

    I took my dog in to get a haircut as his coat needed to be cleaned up. Pet Haven always does a great job and care about your pet. The Staff is very friendly, professional and a great team!

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    10 days ago

    I love it! Everyone was so sweet and sunshine loved her spa day! Her coat is so soft and it smells really good.

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    3 months ago

    They did a great job with my girl Leia! Done in less than 2 hours and she seemed very happy and well taken care of.

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    Page 1 of 8

    Pet Haven Grooming Reviews in Other Languages

    Ask the Community - Pet Haven Grooming

    Du you need me to take an appointment for nail cut motypoo dog ? And how much it is?

    Hi! I'm Abby, the manager at Pet Haven. You do not need to make an appointment for a nail trim. You may walk in and one of our groomers will get your pup's nails trimmed or filed!

    Has your phone number changed? I've called numerous times in the last day and left a message but no one has reached out.

    I’m so sorry you didn’t receive a response. Our phone number is 818-260-0511. Give us a call and we’ll help you in any way we can! Alternatively, you may email us at hellopethaven@gmail.com and we will attend to your message as promptly as possible.

    What is the cost for a complete grooming for my 6 lb Maltese?

    You can find pricing information at our website: pethavenburbank.com/pricing. Thank you!

    Do you trim dog nails?

    We do! We can do nail trimming with clippers or nail grinding with the Dremel. No appointment necessary for nail trims. :)

    What is the price for a small/medium dog haircut?

    Pricing information can be found on our website: pethavenburbank.com/pricing. Thank you!

    Do you have a brochure or list of services offered?

    You can find a list of our services as well as their respective prices online at pethavenburbank.com/pricing. Have a wonderful day!

    Does this business offer services for cats as well?

    Yes! We do grooming for cats at Pet Haven :). Baths and full haircuts..whatever you need :)

    Don’t See Your Question? Ask Away!

    Review Highlights - Pet Haven Grooming

    “Been coming here for over 10 years and Annie along with her staff have always been very warm and welcoming.”

    Mentioned in 33 reviews

    Read more highlights

    Pet Rush Inn

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    (283 reviews)

    I absolutely love the daycare at Pet Rush Inn. Coco is my soul dog, and I don't easily trust people…read morewith her, but I trust the staff here completely. When I first started taking her, she was extremely anxious, but with time she's adapted and absolutely loves it there now. They know how to handle dogs, the environment is structured and supervised; not just dogs in a giant room unsupervised. She gets real care and attention. She runs up to Priscilla and Daisy with kisses and I can go to work knowing she's safe and having an amazing time. I also love that they do cute activities like pool time and post Instagram stories throughout the day so I can see what's happening. If you're looking for daycare, boarding, or grooming, definitely give them a try. You won't regret it.

    My dog Sputnik has been coming here since January 2026. At first, he had a hard time adjusting, but…read moreafter coming regularly, he absolutely LOVES it here. He's gotten to the point where he runs inside because he's so excited to be there! This place has practically become his second home, and he has such a soft spot for all of the staff. You can genuinely tell how much everyone cares about the dogs and the connections they build with them. The service is always above and beyond. Everyone is welcoming, happy to be there, and makes Sputnik feel so loved and comfortable. It makes me feel good knowing I'm leaving him somewhere he genuinely enjoys being. Despite his love for all the staff he grew a soft spot for Kevin !

    Splash Doggie

    Splash Doggie

    (259 reviews)

    They did it again... Lucy looking like a little angel. Had to put a bow on her... thank you splash…read moredoggie

    Very Disappointing Experience With Management…read more We scheduled our two-year-old Toy Poodle for an 11:00 AM grooming appointment about a week in advance, and we arrived on time. Our dog is extremely friendly, happy, and easygoing. The groomer herself was pleasant, available, and told us she was ready to start. Unfortunately, our experience with the manager was completely different. The manager told my wife that our dog would have to be kept in a cage and that we would be charged an additional fee. She also said that after the grooming and shower, our dog would again be placed in the cage. When my wife asked what the additional charge was for, the manager's attitude was rude and disrespectful. What I don't understand is this: If we made an appointment a week in advance, arrived exactly at 11:00 AM, and the groomer was available and ready, why should our dog have to wait in a cage and why should we be asked to pay an additional charge? I want to be fair--the groomer was nice and professional, and our complaint is not about her. Our problem was specifically with the manager and how she handled and communicated the situation. I hope the owner reads this review because good groomers can build a business, but poor customer service from management can drive good customers away. I strongly recommend that the owner review what happened and clarify the business's policies regarding appointment times, cage time, and additional fees.

    Hollywood Pet Center  - First puppy cut

    Hollywood Pet Center

    (72 reviews)

    The Hollywood Pet Center is amazing! Great customer service, overall atmosphere is very cozy and…read morecomfortable. I've been bringing my English Labrador to our groomer Jen, and I truly can't recommend her enough. She always does an amazing job, and my dog absolutely loves her. Every time I pick him up after his bath and grooming, he's so happy, relaxed, and looks absolutely handsome. Jen is incredibly kind, patient, and clearly cares about the dogs she works with. As a pet owner, it's such a wonderful feeling knowing your dog is in loving hands. Thank you, Jen, for taking such great care of my sweet boy all these years. We're so grateful to have found you!

    I will never bring my dogs back here, and I would not recommend this groomer to anyone I care…read moreabout. Both of my dogs have been professionally groomed since they were puppies without behavioral problems. After being groomed here, BOTH developed fear-related behaviors we had never seen before. Henry, who previously loved every stranger he met, began barking, backing away and acting afraid when approached. I was also told Charlie tried to bite while having her nails trimmed--something no groomer had ever reported in five years. I gave them another chance because at the time I didn't know what had caused this sudden change. I regret doing so. On our final visit, Henry was only supposed to have the fur around and under his paws trimmed for nail care. When I picked him up, no one mentioned any problem. Once home, I discovered they had shaved his hindquarters, back legs and ONE front leg. He literally had one shaved front leg and one fluffy leg. I had seen another employee approach his groomer while he was still on the table, and shortly afterward they stopped and brought him to me. No one acknowledged the incorrect haircut or told me what had happened. They also couldn't complete Charlie's nail trim. When I complained, I was offered a future free bath, but I chose not to return. At their next grooming elsewhere, that groomer independently commented on how unusually skittish Charlie was. He found that holding her close and comforting her made her feel safe enough to relax and be groomed. I explained that BOTH dogs had developed behavioral issues after their experiences at their previous groomer. Whatever happened during their visits here traumatized my dogs. I know their behavior before and after, and Henry's change has persisted. Before this, he enthusiastically greeted strangers, rolled over for belly rubs and practically peed with excitement meeting people. He now fears many strangers, barks and retreats from them. Charlie, after five years of being groomed without these issues, also came away fearful enough that another groomer noticed it. The cute photos, backgrounds and bows initially won me over. They are not worth what happened to my dogs. I trusted this business with two animals I love, and after seeing the lasting changes in their behavior, I will never trust them with my dogs again.

    Pet Haven Grooming - groomer - Updated October 2026

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