1. Pimp My Pooch Pet Spa

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Burbank, CA

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Pimp My Pooch Pet Spa

4.1 (451 reviews)
Open • 9:00 am - 6:00 pm

Services - Pimp My Pooch Pet Spa

Bath and groom only

Pimp My Pooch Pet Spa Photos

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Reviews With Photos

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I recently brought my dog, Charlie, to this grooming location, and I am so grateful I found them. From the moment I walked in, the staff was friendly, attentive, and genuinely caring. They took their time speaking to me and were so patient to my wants and needs for Charlie's haircut. They did an amazing job on his haircut. I could immediately see how comfortable he felt with them. They sent me photo update before Charlie was ready and I was in total AWE! So happy!! For context, I had a very upsetting experience at a previous grooming shop (Ari Pet Grooming), where was muzzled without my knowledge and in result his nail was injured and I was ultimately dropped as a client after Charlie wouldn't let his nails be trimmed the visit after the injury. After that incident, I was nervous trying a new place but a neighbor referred this place to me and this team truly restored my trust. I made them aware about the experience Charlie had earlier this year with nail trimming and they told me they would not force the nail trimming if Charlie doesn't allow it. They gave me the option to be present and soothed Charlie while they cut his nails. Thank you for giving Charlie such a positive experience and for showing what compassionate, professional grooming should look like. And thank you for asking for permission on posting him on your instagram page . We will definitely be returning for all his future appointments.

Tracey
Robert S.

My daughter's puppy, Tracey needed some TLC. It was a Sunday afternoon and I called many places - hoping for a same day appointment with zero luck. Pimp My Pooch came through. They had availability and were able to see Tracey within minutes. They took good care of Tracey - even helping address a longstanding flea issue other places glazed over. They also had a sale going on - really good prices/discounts on pet needs - of which we were definitely in need of pet supplies for her. I'll be bringing Tracey back here, for sure.

Dog's hair cut

This is THE ONLY place I trust with my dog. They take their time with each dog, they do an amazing job, it's the only place that has left my shih tzu looking this good and the attention is fenomenal as well. My dog it's usually very scared of groomers, but not at this place, she is actually excited to go in.

Edward B.

I have been taking my dog Mocha to Pimp My Pooch for the last 3+ years. I had been turned away from like 3 other groomers including petco because mocha does not like haircuts she will try to bite. I called them and told them the situation they said they can make it work so I took a chance on them. I was aware of what had happened with someone else's dog recently where he died while in their care. I'm sure this would scare away any pet owner but I still took a chance on them. 3+ years later when I need to set an appointment I have the owners direct phone number she always responds fast and her husband Roderick is the only person I trust to cut Mochas hair as they have now also created a bond. I just got another dog Milo, he's still a puppy so he hasn't had his first haircut yet but he will definitely be going to Pimp My Pooch

My pooch Mandu
Daniel K.

I must say that I am 100% satisfied with their service and the comparable cost. They are very friendly and nice as well. Hope they will get much more business as well. The whole my family were so surprised and happy about new MANDU look. I would give 5 star for that. Thank you so much for your service for the community in Burbank.

My dog Melon

I always bring my dog melon here for her grooming and I can't recommend them enough :] she has anxiety which worries me when dropping her off anywhere but they always do such an amazing job and she comes out looking clean and smelling fresh!

This was DAYS later when I finally thought to take photos of it...  SAVE YOUR PETS- DO NOT GO HERE!!!!!!

It's taken me literal years to write this because my blood still boils when I think of their treatment to not just me; but my dog. They almost KILLED my dog, they knicked her so badly. They apparently didn't know who I was after 5 years and after 8-9 hours went by, they said they were gonna take her to a shelter and then completely botched her. They threatened me with a yelp review and still made me pay which I then challenged. I dropped my dog off at her designated appointment like the past 5 years we'd done. They even said her name and I called to confirm before I arrived. They could've looked at the schedule and seen who I was handing over. After 8 almost 9 hours went by I called and asked if she was almost done. "Oh we thought someone abandoned her, we called animal control" and I was like ?!?! They had her in the front office, no leash, all day, waiting for animal control. Then when they realized she wasn't abandoned (wtf) they said "she'll be done in 15 minutes" - which I thought they had been grooming her this whole week time- not that they just QUICKLY ran her through her groom and SLICED AND DICED HER. The owner called and said I need to speak to you when you arrive (which, I working at an emergency vet er I knew what this meant) and he refused to tell me if my dog was still alive when I kept asking, "we'll talk when you get here" while gaslighting how he's worked in the "medical field for years and could practically do stitches if needed" (as if that was supposed to calm me down?) I was so shocked upon seeing her, but thankful she was still alive, he still charged me and in that moment I didn't care about anything but her safety (which then I challenged because WTF SERIOUSLY?!) all the while; gaslighting me saying it's a small, private owned company; please don't put a bad yelp. So I'm hoping to give the worst yelp ever and they're lucky I don't seek anything else from them. DO NOT GO HERE!!!!!

Dana T.

My fluffy likes coming here were new to this groomers but so far we've had good experiences!! Very nice and professional

Would recommend to everyone. Friendly and fast working staff. Even though we had to trim most of her hair down she still came out looking good.

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Reviews are largely positive. People highlight the friendly, professional staff, gentle pet handling, and quality grooming.

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I take my 3 dogs here and the staff is kind and professional. They really listen and provide the exact service I request. 10 stars!!!

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1 year ago

Very professional and kind. Facility was clean and welcoming. Will definitely continue with their services.

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Ask the Community - Pimp My Pooch Pet Spa

Review Highlights - Pimp My Pooch Pet Spa

“the owner Roderick is the nicest-coolest person and his staff especially Byron is great with my dog Cheetah.”

Mentioned in 16 reviews

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Pet Haven Grooming - Staying true to our philosophy, grooming with LOVE, PATIENCE & COMPASSION!!!

Pet Haven Grooming

(305 reviews)

Absolutely love this place. Very nice welcoming people along with a great environment…read more Communication was super quick and easy! Shout to Sky for being the best groomer for my little pup. Their work was amazing and showed so much love to my puppy dog. Would definitely go back and book specifically with Sky! :)

First, I'd like to give a special shout out to Annie, she responded to my message the same day! I…read morefollowed up with a phone call, and instantly felt a good vibes, and her energy is one of a kind. There's something very special about Annie, excellent customer service, genuine, sincere and she cares about the well-being of your pup. I received responses from other pet groomers, but none of them demonstrated compassion and sincerity like she did. Finally, she made me feel very good about the entire process, and very pleasant to talk to. She listened and made a few recommendations of her own that sold me. My pup is a senior Alaskan Malamute, not easy to handle. He was recently prescribed trazodone for any stressful situation, I've never given him any sedatives, but I was willing to just to make it easier for the groomer and my pup. However, she was against drugging him. She even spoke with the groomer, and both reassured me that he doesn't need any meds, and sure enough, they were right. To me that spoke very highly of this business because they care of the well-being of your pup. There are very professional, patient and accommodating. I will forever be grateful to her and the staff. Next, I want to thank and recommend William, he transformed my pup from rags to riches Lol He did a phenomenal job 10/10. He knows exactly what your pup needs and executes. As you can see, my pup really needed a deep cleaning/grooming and he made it happen. There isn't a job too big for him, clearly, he was more than capable of handling my chunky monkey Lol Overall, you will not be disappointed. They went above and beyond for my pup and I. Definitely coming back, and next time I am taking my other two pups. Hachi and I thank you Pet Haven Grooming!!!

Pet Rush Inn

Pet Rush Inn

(283 reviews)

I absolutely love the daycare at Pet Rush Inn. Coco is my soul dog, and I don't easily trust people…read morewith her, but I trust the staff here completely. When I first started taking her, she was extremely anxious, but with time she's adapted and absolutely loves it there now. They know how to handle dogs, the environment is structured and supervised; not just dogs in a giant room unsupervised. She gets real care and attention. She runs up to Priscilla and Daisy with kisses and I can go to work knowing she's safe and having an amazing time. I also love that they do cute activities like pool time and post Instagram stories throughout the day so I can see what's happening. If you're looking for daycare, boarding, or grooming, definitely give them a try. You won't regret it.

My dog Sputnik has been coming here since January 2026. At first, he had a hard time adjusting, but…read moreafter coming regularly, he absolutely LOVES it here. He's gotten to the point where he runs inside because he's so excited to be there! This place has practically become his second home, and he has such a soft spot for all of the staff. You can genuinely tell how much everyone cares about the dogs and the connections they build with them. The service is always above and beyond. Everyone is welcoming, happy to be there, and makes Sputnik feel so loved and comfortable. It makes me feel good knowing I'm leaving him somewhere he genuinely enjoys being. Despite his love for all the staff he grew a soft spot for Kevin !

Splash Doggie

Splash Doggie

(261 reviews)

They did it again... Lucy looking like a little angel. Had to put a bow on her... thank you splash…read moredoggie

Very Disappointing Experience With Management…read more We scheduled our two-year-old Toy Poodle for an 11:00 AM grooming appointment about a week in advance, and we arrived on time. Our dog is extremely friendly, happy, and easygoing. The groomer herself was pleasant, available, and told us she was ready to start. Unfortunately, our experience with the manager was completely different. The manager told my wife that our dog would have to be kept in a cage and that we would be charged an additional fee. She also said that after the grooming and shower, our dog would again be placed in the cage. When my wife asked what the additional charge was for, the manager's attitude was rude and disrespectful. What I don't understand is this: If we made an appointment a week in advance, arrived exactly at 11:00 AM, and the groomer was available and ready, why should our dog have to wait in a cage and why should we be asked to pay an additional charge? I want to be fair--the groomer was nice and professional, and our complaint is not about her. Our problem was specifically with the manager and how she handled and communicated the situation. I hope the owner reads this review because good groomers can build a business, but poor customer service from management can drive good customers away. I strongly recommend that the owner review what happened and clarify the business's policies regarding appointment times, cage time, and additional fees.

Hollywood Pet Center  - First puppy cut

Hollywood Pet Center

(74 reviews)

The Hollywood Pet Center is amazing! Great customer service, overall atmosphere is very cozy and…read morecomfortable. I've been bringing my English Labrador to our groomer Jen, and I truly can't recommend her enough. She always does an amazing job, and my dog absolutely loves her. Every time I pick him up after his bath and grooming, he's so happy, relaxed, and looks absolutely handsome. Jen is incredibly kind, patient, and clearly cares about the dogs she works with. As a pet owner, it's such a wonderful feeling knowing your dog is in loving hands. Thank you, Jen, for taking such great care of my sweet boy all these years. We're so grateful to have found you!

I will never bring my dogs back here, and I would not recommend this groomer to anyone I care…read moreabout. Both of my dogs have been professionally groomed since they were puppies without behavioral problems. After being groomed here, BOTH developed fear-related behaviors we had never seen before. Henry, who previously loved every stranger he met, began barking, backing away and acting afraid when approached. I was also told Charlie tried to bite while having her nails trimmed--something no groomer had ever reported in five years. I gave them another chance because at the time I didn't know what had caused this sudden change. I regret doing so. On our final visit, Henry was only supposed to have the fur around and under his paws trimmed for nail care. When I picked him up, no one mentioned any problem. Once home, I discovered they had shaved his hindquarters, back legs and ONE front leg. He literally had one shaved front leg and one fluffy leg. I had seen another employee approach his groomer while he was still on the table, and shortly afterward they stopped and brought him to me. No one acknowledged the incorrect haircut or told me what had happened. They also couldn't complete Charlie's nail trim. When I complained, I was offered a future free bath, but I chose not to return. At their next grooming elsewhere, that groomer independently commented on how unusually skittish Charlie was. He found that holding her close and comforting her made her feel safe enough to relax and be groomed. I explained that BOTH dogs had developed behavioral issues after their experiences at their previous groomer. Whatever happened during their visits here traumatized my dogs. I know their behavior before and after, and Henry's change has persisted. Before this, he enthusiastically greeted strangers, rolled over for belly rubs and practically peed with excitement meeting people. He now fears many strangers, barks and retreats from them. Charlie, after five years of being groomed without these issues, also came away fearful enough that another groomer noticed it. The cute photos, backgrounds and bows initially won me over. They are not worth what happened to my dogs. I trusted this business with two animals I love, and after seeing the lasting changes in their behavior, I will never trust them with my dogs again.

Pimp My Pooch Pet Spa - groomer - Updated October 2026

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