The Hollywood Pet Center is amazing! Great customer service, overall atmosphere is very cozy and comfortable. I've been bringing my English Labrador to our groomer Jen, and I truly can't recommend her enough. She always does an amazing job, and my dog absolutely loves her. Every time I pick him up after his bath and grooming, he's so happy, relaxed, and looks absolutely handsome. Jen is incredibly kind, patient, and clearly cares about the dogs she works with. As a pet owner, it's such a wonderful feeling knowing your dog is in loving hands. Thank you, Jen, for taking such great care of my sweet boy all these years. We're so grateful to have found you! read more

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I will never bring my dogs back here, and I would not recommend this groomer to anyone I care about. Both of my dogs have been professionally groomed since they were puppies without behavioral problems. After being groomed here, BOTH developed fear-related behaviors we had never seen before. Henry, who previously loved every stranger he met, began barking, backing away and acting afraid when approached. I was also told Charlie tried to bite while having her nails trimmed--something no groomer had ever reported in five years. I gave them another chance because at the time I didn't know what had caused this sudden change. I regret doing so. On our final visit, Henry was only supposed to have the fur around and under his paws trimmed for nail care. When I picked him up, no one mentioned any problem. Once home, I discovered they had shaved his hindquarters, back legs and ONE front leg. He literally had one shaved front leg and one fluffy leg. I had seen another employee approach his groomer while he was still on the table, and shortly afterward they stopped and brought him to me. No one acknowledged the incorrect haircut or told me what had happened. They also couldn't complete Charlie's nail trim. When I complained, I was offered a future free bath, but I chose not to return. At their next grooming elsewhere, that groomer independently commented on how unusually skittish Charlie was. He found that holding her close and comforting her made her feel safe enough to relax and be groomed. I explained that BOTH dogs had developed behavioral issues after their experiences at their previous groomer. Whatever happened during their visits here traumatized my dogs. I know their behavior before and after, and Henry's change has persisted. Before this, he enthusiastically greeted strangers, rolled over for belly rubs and practically peed with excitement meeting people. He now fears many strangers, barks and retreats from them. Charlie, after five years of being groomed without these issues, also came away fearful enough that another groomer noticed it. The cute photos, backgrounds and bows initially won me over. They are not worth what happened to my dogs. I trusted this business with two animals I love, and after seeing the lasting changes in their behavior, I will never trust them with my dogs again. read more

Groomer: Ray As always, when we visit, there's always wonderful staff members there to greet us. The location is so spotless and the storefront is always organized and dust-free. You'll find goodies to purchase for your pets and for the parents, too I like the ambience and the music they play. Today we had Ray as our groomer. He was awesome. He was very attentive with our fur baby's coat. He's a Shorkie so he has the width of a Shih Tzu and the colors, length and height of Yorkshire Terrier. He looks like a little Ewok. Ray made sure he asked about any concerns we had about styling Bozley's coat. We wanted to only trim his natural Mohawk but close for the rest of his body because it's a hot summer. He did such an excellent job with Bozley's coat and our little Bozley was so happy! We can tell he feels much lighter and cooler. We know that Bozley loves visiting the Hollywood Pet Center because he knows he's going to feel like a million bucks! Ray is really nice, always had a huge smile and was really good with Bozley. This is why we will be loyal customers for years to come. Ray, you've got a new regular! read more

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Absolutely love this place!! After taking my doodle to different places, I finally found this place thanks to my friend, and fell in love with the way Sonny does her cuts for my girl! Sonny's the best and I recommend her always!! Thankful to have found this place read more

My tiny Chihuahua needed a nail trim so badly and so I stopped by here, hoping they could squeeze me in. Not only didl they accommodate me right away, my dog was being so difficult and the man was so kind and patient with him. He trimmed his nails perfectly. This is a wonderful place that truly loves dogs and does a great job.! read more

My dog was going to another groomer for almost 12 years. He had spinal surgery a couple months ago and thankfully fully recovered. The place he normally went has a strict policy not to groom a dog for an entire year after surgery. The doctor cleared my sweet little one for grooming thanks to a full recovery. Since I wasn't about to wait a year, I did a lot of research and found this place! I couldn't be happier and now I will be a regular client here. Michelle is an amazing, patient and very skilled groomer! Thank you so much! Awesome place! read more

Hollywood Pet Center - Pet Stores Near Me - Burbank, California

I'm updating my review to 3 stars because of the customer service I received after the business learned I was unhappy with the grooming. While I was still disappointed with the grooming itself, I really appreciated that they reached out, listened to my concerns, and genuinely tried to make things right. Their professionalism and willingness to address the issue made me feel heard. read more

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Love this new grooming spot. Easy to book online, spacious & lean facility, tons of parking. Sunny did a great job with my pup. We'll definitely go back. read more

Hollywood Pet Center - They sent this photo during the grooming. Great to see his progress - Pet Stores Near Me - Burbank, California

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Top notch dog grooming in the heart of Burbank! A cut above the rest ;) lol--We've come here three times and it's now our new spot. They are dependable, super clean and friendly. They text us pictures as the process rolls on and they do a thorough job. Kora loves the people -- Nell and Lulu and rest of staff and she's always actually excited to get her hair done ;) Recommended read more

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Lulus worked on my corgi mix Lany and she came back so adorably!! It went faster than expected and I loved that they kept us posted with BTS photos of shampooing and trimming. Her hair is so soft and clean and the hair length is pawfect just as we requested. Thank you! read more

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Jen is the best with my somewhat neurotic Aussie. He always looks and smells great after a grooming visit. The shop is bright and airy and parking is easy. read more

Hollywood Pet Center - Pet Stores Near Me - Burbank, California

My first time visiting today and I was not disappointed. I had my local grooming spot that I've gone to for years, but I wanted to try a new spot that was just as close to my house. At first impression I love all of the dog treats, pictures of the dogs when you walk in, and how clean the grooming salon is . My pups were definitely nervous. Going to a new place and the groomers. Jen and Gabby really made them feel comfortable and safe. I love the attention and care that goes into each pet. Within an hour, both of my pups were done and this will definitely be my new grooming spot and I will recommend it to all my friends. I was very impressed and I love the customer service. Thank you for taking care of my pups. read more

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Fast, polite, and communicative. They sent me photos to update me during my dog's grooming and did a great job with his trim. would highly recommend! read more

Hollywood Pet Center - Pet Stores Near Me - Burbank, California

Thank you so much! My dog got groomed beautifully and Gaby was amazing with my dog. She sent me pictures and kept me updated throughout the whole process. I will definitely be coming back! read more

How it went from I thought we found a forever groomer with this establishment and just like that, this happened. I came in with Junior and said they have to cut him short because he is matted. I am so upset and lost for words. It's been two days and my baby has not been the same. He has been sleeping and keep scratching and scooting. Nell was so dismissive and the first thing she told me was I'm going to hate her because that means she did something that she knows I'm going to be upset about. When Jasmin was there, I would get updated pictures this time I didn't get any. I got one because I asked for it. I message 10 minutes into the appointment and they had already shaved him raw. My poor baby they didn't even take their time or introduce the clippers to him. They shaved even his PP area and his butt area to the skin. I am so heartbroken. Jasmine did so good with junior as you could see with my pictures, she took her time and care. Mind you they say he's matted and yes, maybe there's five spots that is left because I dematted him before I even brought him. The owner Yaeli is so nice and nurturing.Nell is such the opposite. Explaining that she used blades that's not so bad please judge by my baby's picture and tell me. And his nail is split. All I know is this is a shame that I have to find another groomer. I really loved this place. read more

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After a terrible experience with a mobile groomer, I was really hesitant to trust anyone with my BernaDoodle again. But this grooming salon completely changed everything for us. From the very first visit, they were incredibly patient, understanding, and gentle with my (very dramatic and anxious!) dog. They took the time to let him get comfortable, never rushed the process, and really went above and beyond to make sure he felt safe and calm. I can't overstate how much that means to me. So grateful to find them read more

Hollywood Pet Center - Pet Stores Near Me - Burbank, California

I had a great experience with Hollywood Pet Center! They groomed my Australian Shepherd, who can be a bit neurotic and definitely high-maintenance. His fur is very thin and tricky, so grooming him usually takes extra care and patience. The team did a wonderful job -- he came back looking clean, neat, and well cared for. I was especially impressed that they finished in only two hours, which is faster than many places we've tried. Their pricing is also very reasonable for the quality of service they provide. It's clear they know how to handle sensitive dogs with care and professionalism. I will definitely be bringing my pup back. Highly recommend! read more

Bonnie is always taken care of when she goes in for her grooming. Whether it's a bath and brush or a cut session, they are so patient with her. She's a doodle mix with straight hair, so matting happens and she hates the brush. They have been working with her on trust and enforcing it with treats and love. Thank you to Michelle, Nell, and the rest of team who helps out once Bonnie sees the brush. read more

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What an amazing experience! I cannot say enough good things about Hollywood Pet Center. Starting from their quick response to my inquiry to the amazing service they provided, they truly went above and beyond anything we've experienced with other groomers we've taken Chip to. Communication was outstanding. They were thorough and clear before the appointment, and at drop-off they took the time to comfort my very anxious pup and confirm every service so we knew exactly what to expect. Throughout the appointment, I received text updates, which gave us so much peace of mind. When we picked Chip up, he looked absolutely amazing and smelled incredible--hands down the best groom he's ever had. You can tell they genuinely care and take pride in their work. We have definitely found our new groomer. 100% satisfied and highly recommend to anyone looking for top-tier care for their fur baby! read more

Great place with amazing staff, clean and a great service. Zoraiyr (Zoro) took care of my pet and did an outstanding job. He took the time to discuss all the details about the grooming and they keep you posted with pictures during the process which is a great way to let the owner know that they are in good hands. Really happy with the results. Highly recommended! read more

Hollywood Pet Center - Pet Stores Near Me - Burbank, California

I took my 3-month-old Maltese puppy here for his very first grooming today and I'm so impressed! He's still so little, but Sunny was amazing with him. She did a full bath, conditioning, nail trim, and even cleared his ears and brushed his teeth. He came out looking (and smelling) incredible! Everyone there was so welcoming and it's clear they really care about the dogs. Huge thank you to Sunny for doing such a great job with my boy. Highly recommend! " read more

Hollywood Pet Center - Pet Stores Near Me - Burbank, California

I brought my Golden Retriever in for grooming and couldn't be happier with the experience. Anyone with a Golden knows how much coat they have, and mine can get pretty tangled if it's not handled properly. They did an amazing job with the brushing, bath, and trim while keeping his coat looking natural and fluffy. The staff was super patient and clearly experienced with larger, long-haired breeds. My dog usually gets nervous at groomers, but they made him feel comfortable and took their time with him. When I picked him up he looked fantastic and smelled great, and his coat was so soft and well-deshedded. It's hard to find a place that really knows how to handle a Golden's coat without over-cutting it, and they nailed it. I'll definitely be bringing him back regularly. read more

Hollywood Pet Center - Pet Stores Near Me - Burbank, California

My dogs always come back feeling and smelling clean compared to other places I have been where I question if they were actually washed or not read more

First time coming to Hollywood pet center and this place rocks! But the best part is our Dog Groomer Jen works there! ! Jen is absolutely wonderfull with our dog Maya. She always leaves her looking so beautiful and Maya adores her. Jen is kind, gentle and always makes sure Maya is well taken care of. We have been a long time client of hers and now to have in our neighborhood is a huge plus. Honestly if you're looking for someone to take care of your little angel book with Jen. I'm sure your dog will love her. read more

Hollywood Pet Center - Pet Stores Near Me - Burbank, California

The work here is always amazing, my dog loves it and the prices are so reasonable! I will never leave! read more

Hollywood Pet Center - Pet Stores Near Me - Burbank, California

Beautifully done.After she was fostered for 3months while she was displaced from Eaton Fire. She is back to normal life and well groomed by an excellent Pet Center in Burbank. I was not mistaken to choose this place. She was care for by Hollywood Pet Center. I cant thank enough and i am so impressed with the service. I am recommending this placed to all pawfrien and paw family. Pls go check it out. In house or mobile service. I am definitely coming back. Kudos to the team. My name is Akira - Siberian Husky (emotional support dog) turning 6 soon. read more

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The communication was seamless, the environment was comfortable and welcoming, and the overall service quality was very good. read more

Hollywood Pet Center - Smiling dog - Pet Stores Near Me - Burbank, California

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100000000 percent recommend. The whole experience was wonderful I'm so happy I found this place. The inside is so cute everyone there is beyond pleasant and incredibly helpful. Getting photos and updates during my dogs grooming really solidified that I'll never go any where else and gave me such peace of mind getting those real time updates. Best grooming experience! Thank you HPC! His haircut is PERFECT read more

Hollywood Pet Center - Pet Stores Near Me - Burbank, California

Huge shoutout to Jen at Hollywood Pet Center! It was Ozzy's first groom, and I was a bit nervous since he's a sensitive guy who deals with some anxiety. Jen was a total pro and treated him like her own. The real highlight was the photo updates they sent along the way--it's so rare to find a place that goes the extra mile to keep pet parents informed! Ozzy looks great and, more importantly, he wasn't stressed when I picked him up. We will definitely be back! read more

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Kiwis first grooming session at Hollywood pet center is outstanding. Lulu- the groomer really did a good job.The staff were not only friendly but also provided helpful tips or how to avoid matting. The cage-free grooming setting clearly contributed to Kiwis comfort during the process. Furthermore, the photo updates were a lovely gesture. Given the excellent service we highly recommend Hollywood Pet Center! read more

Hollywood Pet Center - Pet Stores Near Me - Burbank, California

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My Labradoodle, Georgia, has been going here for about a year. Everyone is so nice. The place is spotless and they don't rush. They do a great job. I find her waiting for me on a cute and roomy stall - not a cage - when I pick her up. read more

My Daisy looks so beautiful and fresh after her visit. Her groomer lulu was so nice, and the staff were wonderful too. For sure, we'll be back! read more

Their online booking system was straightforward and we received a confirmation of our appointment right away. I haven't had this smooth of an experience with other groomers I've booked with. In the past, I've also had difficulty finding a groomer that didn't keep my pup crated for multiple hours unless I used a mobile service, but in this case, Yael was communicative and straightforward about how long the grooming would take. My spouse and I were able to have breakfast nearby and our dog was ready within the timeframe Yael provided. She even texted us an update and photo of her progress. Their grooming facilities are very inviting and you can tell the people who work here really love dogs. I have two anxious dogs and they both eventually felt calm in the presence of the warm and friendly staff. Thank you for a great first experience! I think we've found the place we feel comfortable regularly taking our pups. read more

Hollywood Pet Center - Progress photo - Pet Stores Near Me - Burbank, California

My 11 year old maltipoo really needed a groom. I had gone months of trying to do it myself and her body was completely uneven (plus some matting even though I always tried brushing her out). Hollywood pet center was responsive and kind from the beginning. They are cage free, which means they don't hold your dog all day. This is perfect for my little old lady. Jasmine took such amazing care of my old maltipoo. She sent photos at every stage, which had me laughing the entire time. I could tell she was being gentle with her - my maltipoo has terrible anxiety. The full groom took just a little over 2 hours, but only because my dog was in such bad shape. The price was more than fair for the amount of work. At the end of it, she took the cutest photos of the end result and my little girl was bouncing off the walls happy!!! 10/10 recommend. Jasmine is great and knows what she is doing. She can handle maltipoo haircuts like a total pro. I will definitely be back. read more

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We were looking for a new groomer because our old spot closed and this place was wonderful! We were able to book an appt quickly. I booked with Jasmine and she was lovely! Sent me updates along the way and showed lots of care to my old man, Charlie. We will be back! read more

Hollywood Pet Center - Pet Stores Near Me - Burbank, California

I am so happy I found this place!! Ray took such great care of my pup. I took him in for a full grooming service and he came out perfect and SO happy. I really appreciated the constant updates throughout his spa day. They sent pictures and reassured me that he was doing well the entire time. My dog is usually scared of loud noises and unfamiliar places, but Ray was incredibly patient, taking the time to slowly introduce each tool before using it. That meant so much to me. I truly trust their work and will definitely be coming back! read more

I've always groomed my own dogs, but between working full-time and managing my disabilities, I just don't have the energy anymore. I'm also extremely picky about where I take my pups, so finding the right groomer was important to me. After reading all the great reviews, I decided to give Hollywood Pet Center a try--and they did not disappoint! Michelle and Lulu took such wonderful care of my girls. The service was prompt, and they kept me updated throughout the process with photos and messages to let me know how my pups were doing. My Dutch Shepherd/Malinois mix is a bit spicy and can be difficult when it comes to nail trims, but they handled her so gently and got it done without stressing her out. Excellent service, caring staff, and such a positive experience overall. I've already booked our next appointment for next month! read more

Truly a five star experience. After a terrible experience at popular Burbank pet groomer I was hesitant to take my dog somewhere new, especially after going to the same place for ten years. But after finding out that Hollywood pet center works with shelter rescued dogs who've experienced trauma I knew it was the right place for her after her last experience. As soon we walked in we both had a very good feeling. My dog instantly went from being nervous to excited as everyone welcomed her arrival. They listened to our concerns and took note of where her sensitive areas were as to not cause any injury. I also received texts throughout her visit, letting me know when she'd be done. When I walked in she was so happy and looked & smelled amazing! Honestly it was the best grooming experience we've had in very long time. We're looking forward to our next visit and highly recommending them to all our friends with pets. read more

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Sunny is amazing ! My dog Sputnik and I love coming here. Every so often they give amazing deals thru text and they always keep us well updated about my dog read more

Hollywood Pet Center - Pet Stores Near Me - Burbank, California

Great place! Parking was easy, staff amazing! My nervous dog was just fine. No cages so that helps a lot. Easy to make an appointment and super accommodating. We will definitely be back! read more

Hollywood Pet Center - Pet Stores Near Me - Burbank, California