Services - Zoom 2 Groom
Bath and groom only
Zoom 2 Groom Photos
You might also consider
More like Zoom 2 Groom
Recommended Reviews - Zoom 2 Groom
Start your review...
Reviews With Photos
We struggled to find a place that would tend to our anxious pupper. He was turned away from popular groomers because he would get so nervous and "move to much". Thankfully Zoom to Groom has the amazing Nuria & Ralph!! This power couple and their team go above and beyond to make sure your pet gets the best grooming experience of their life, every time. So grateful for Zoom to Groom!!
We love bringing our Luna girl to Nuria for grooming. The grooming is impeccable and the staff is always so nice. Your fur babies are in good hands with them.
On May 5th 2022 I took my barely 1 year old puppy to this establishment to get her groomed, using a groupon. Living in Pasadena, we drove out of our way to come here and when we picked our dog up we noticed that she had bloodshot red eyes. Almost like she'd been strangled. From my recollection, the groomer/owner told us that she had fell off the grooming table; but how long was she dangling there for her eyes to get bloodshot like this (as seen in pictures)? she would've had to have been dangling there for a while unattended. I would never bring my dog back to this establishment and I never have. I also could never in good conscience recommend this establishment based off the fact that they obviously imo leave dogs unattended in dangerous situations. If she would have passed away, I'm not sure what I would even do. Our dog is like our family and the fact that they imo don't even treat our dogs with enough care to make sure that they are safe is extremely concerning. I also remember, they gave us pushback regarding discounting an extra service due to their negligence. We didn't get a refund or anything, but we honestly shouldn't have paid anything. Please beware, do not take your pets here. The deals aren't worth it! I honestly wasn't going to post a review, I was just happy my baby was alive. But after seeing a viral video of something similar happening at different groomer where the dog didn't make it, I felt it was my duty to worn others about my situation.
We take our pup here all the time. Service is flawless and cut is always on point. Great people and great service.
My go to place! They do such a clean job and really care about the dogs, couldn't be more happy with the service and care.
Where to begin with this business? Absolutely the WORST experience I have ever had before. Do not trust your pets here!! God forbid if anything happens to them, they will take no blame and put all responsibility on you. I took Bella here for 5 days during Christmas for day care. When I picked her up, I noticed at home that her ear was pink (her ears have always been white) and also something looks like it's choking her. I see a bandana that they put on so tight it's rolled up and squeezing on her neck. It was so tight I couldn't even fit my finger under it. I had to cut it off with a scissor. Her pink ear was also very alarming to me so I called Nuria right away and told her about this. She admitted to me and said that a Rottweiler that was also at day care was playing with Bella and drooled in her ear and that's probably what caused it. I asked her what my next step was and she said to take her to her vet. She said her vet wouldn't charge a consultation fee so I made an appointment. A few days before her appointment, I called her vet to confirm and they told me they would charge me a fee. I called Nuria and told her about this and she said she never said I wouldn't have to pay (she is lying). I told her that I want to take her to the vet so we can confirm if it is an ear infection or not and if she can either pay for her medical bills or just give me a refund for the day care. She said that it says in the waiver she can't take any responsibility for what happens to our pet and that we would have to pay for everything ourselves. I told her that for sure she got the infection at the day care because she hasn't been around any other dogs or any moisture weeks prior. She kept talking over me and was denying everything and was borderline threatening me repeatedly saying that our conversation was being recorded. Why would I care? I know I'm speaking the truth! She tells me that when we take her to my vet, to send her the medical report and she will try to consider paying for it but it's not guaranteed again "according to her waiver". I take Bella to the vet and the test comes back positive for an ear infection and also positive for yeast. For the swab and medication, my vet bill comes out to $155. I call and tell her all this and she tells me to have the vet email it to her and she'll look over it. The next day I follow up with her and she said she wants to call the vet for some questions. The next day I follow up again. She tells me she is busy and to stop "harassing her". As the days pass, I call and text every single day and she ignores them all and never gets back to me. After almost a week and a half has passed, on Friday, i show up at their business to speak with Nuria in person. I speak with her associate and she tells me Nuria is out on break but she is on her way back and to wait in my car. Within 15 minutes, I see the same associate looking at me then go back in the business and Nuria's husband comes out to lock the door so I can no longer go inside. I called the business phone 3 times and knocked on the door and got no answer. The next day, I get a call from a random number and I get a voicemail from her husband. I call him back and we again spoke on this issue. Him and Nuria are basically saying the same thing - denying all responsibility, saying no way it can happen at their day care , that they shouldn't have to pay and also he starts making up random reasons why she could Have gotten an infection which are all irrelevant. He tells me he wants to speak to the vet and will get back to me the next day. I get a call from him this morning and he said all they can offer is a free grooming and will not give me a refund or pay for Bella's vet bill. He again goes on to deny everything and gives me stupid reasons of how the infection could have happened. I hung up the phone on him. My fiancé Jaime wrote a Yelp review as well and Nuria responds (which is crazy because she said she was busy to even text or call me back). Nuria responded blasting my name and also LIES saying I said "Bring it on" and that she will pay for the vet bill LOL what I actually said was "if you want to make this difficult, let's make It difficult". these people are completely insane and all they do is lie lie and LIE. All they care about is their ego and money. They do not care about your pets. Please do not take your pets here!! If anything happens to them, you will be completely screwed dealing with that I'm dealing with. Read other people's Yelp reviews and see how she responds!! This isn't the first time this has happened and they don't know how to handle it like professional business owners. (This is to her response back to me: you guys are delusional. Don't believe anything she wrote. I never said the words "Bring it on" and she NEVER said she would fully pay the vet bill. Pure insanity
This is the best place ever. I can't tell you how hard it is to find a place that I know will take care of my babies. I don't have 1, 2 or 3 I have 4 big boxers who are spoiled as can be. We are now able to go on vacation knowing they are well taken care of and also I love that they share pictures and videos of my babies while they are there. It just makes me feel way better knowing I can see them having fun and being happy awY from us. It's not easy cause my babies are a little extra but they have experienced staff who knows how to care for them and provide for my babies needs.
Nuria is an absolute gem! My 'usually' shy maltipoo had no problem being groomed by her. She cared for him so well it was like she knew exactly how to treat my little boy. He came out looking fresh. He smelled so good and his haircut looked perfect We will definitely be back! P.S. Thank you for the super cute bandana!
First of, The young lady answering the phone was a pleasure to speak with. She accommodated me, since I was going out of town. She was helpful and caring. They took their time to take care of my puppy. When she came home, she looked gorgeous! An absolutely perfect haircut! she is a poodle mix, and they always miss hair sticking out here and there. She looked perfect, and she smelled great!
I would never leave my fur babies with anyone else. I trust them 100% and feel comfortable leaving my babies with them. They are truly unique. They do fantastic grooming and treat my babies with lots of love. I'm super happy I have found them. I can even say I get jealous when my babies get so excited to go with them.
3 months ago
9 months ago
8 months ago
1 year ago
1 year ago
4 years ago
We struggled to find a place that would tend to our anxious pupper. He was turned away from popular groomers because he would get so nervous and "move to much". Thankfully Zoom to Groom has the amazing Nuria & Ralph!! This power couple and their team go above and beyond to make sure your pet gets the best grooming experience of their life, every time. So grateful for Zoom to Groom!! read more
3 years ago
We love bringing our Luna girl to Nuria for grooming. The grooming is impeccable and the staff is always so nice. Your fur babies are in good hands with them. read more
2 years ago
On May 5th 2022 I took my barely 1 year old puppy to this establishment to get her groomed, using a groupon. Living in Pasadena, we drove out of our way to come here and when we picked our dog up we noticed that she had bloodshot red eyes. Almost like she'd been strangled. From my recollection, the groomer/owner told us that she had fell off the grooming table; but how long was she dangling there for her eyes to get bloodshot like this (as seen in pictures)? she would've had to have been dangling there for a while unattended. I would never bring my dog back to this establishment and I never have. I also could never in good conscience recommend this establishment based off the fact that they obviously imo leave dogs unattended in dangerous situations. If she would have passed away, I'm not sure what I would even do. Our dog is like our family and the fact that they imo don't even treat our dogs with enough care to make sure that they are safe is extremely concerning. I also remember, they gave us pushback regarding discounting an extra service due to their negligence. We didn't get a refund or anything, but we honestly shouldn't have paid anything. Please beware, do not take your pets here. The deals aren't worth it! I honestly wasn't going to post a review, I was just happy my baby was alive. But after seeing a viral video of something similar happening at different groomer where the dog didn't make it, I felt it was my duty to worn others about my situation. read more
4 years ago
We take our pup here all the time. Service is flawless and cut is always on point. Great people and great service. read more
4 years ago
3 years ago
My go to place! They do such a clean job and really care about the dogs, couldn't be more happy with the service and care. read more
Business owner information
Nuria M.
We love you and Keanu so much! Thank you for your amazing words!
5 years ago
Where to begin with this business? Absolutely the WORST experience I have ever had before. Do not trust your pets here!! God forbid if anything happens to them, they will take no blame and put all responsibility on you. I took Bella here for 5 days during Christmas for day care. When I picked her up, I noticed at home that her ear was pink (her ears have always been white) and also something looks like it's choking her. I see a bandana that they put on so tight it's rolled up and squeezing on her neck. It was so tight I couldn't even fit my finger under it. I had to cut it off with a scissor. Her pink ear was also very alarming to me so I called Nuria right away and told her about this. She admitted to me and said that a Rottweiler that was also at day care was playing with Bella and drooled in her ear and that's probably what caused it. I asked her what my next step was and she said to take her to her vet. She said her vet wouldn't charge a consultation fee so I made an appointment. A few days before her appointment, I called her vet to confirm and they told me they would charge me a fee. I called Nuria and told her about this and she said she never said I wouldn't have to pay (she is lying). I told her that I want to take her to the vet so we can confirm if it is an ear infection or not and if she can either pay for her medical bills or just give me a refund for the day care. She said that it says in the waiver she can't take any responsibility for what happens to our pet and that we would have to pay for everything ourselves. I told her that for sure she got the infection at the day care because she hasn't been around any other dogs or any moisture weeks prior. She kept talking over me and was denying everything and was borderline threatening me repeatedly saying that our conversation was being recorded. Why would I care? I know I'm speaking the truth! She tells me that when we take her to my vet, to send her the medical report and she will try to consider paying for it but it's not guaranteed again "according to her waiver". I take Bella to the vet and the test comes back positive for an ear infection and also positive for yeast. For the swab and medication, my vet bill comes out to $155. I call and tell her all this and she tells me to have the vet email it to her and she'll look over it. The next day I follow up with her and she said she wants to call the vet for some questions. The next day I follow up again. She tells me she is busy and to stop "harassing her". As the days pass, I call and text every single day and she ignores them all and never gets back to me. After almost a week and a half has passed, on Friday, i show up at their business to speak with Nuria in person. I speak with her associate and she tells me Nuria is out on break but she is on her way back and to wait in my car. Within 15 minutes, I see the same associate looking at me then go back in the business and Nuria's husband comes out to lock the door so I can no longer go inside. I called the business phone 3 times and knocked on the door and got no answer. The next day, I get a call from a random number and I get a voicemail from her husband. I call him back and we again spoke on this issue. Him and Nuria are basically saying the same thing - denying all responsibility, saying no way it can happen at their day care , that they shouldn't have to pay and also he starts making up random reasons why she could Have gotten an infection which are all irrelevant. He tells me he wants to speak to the vet and will get back to me the next day. I get a call from him this morning and he said all they can offer is a free grooming and will not give me a refund or pay for Bella's vet bill. He again goes on to deny everything and gives me stupid reasons of how the infection could have happened. I hung up the phone on him. My fiancé Jaime wrote a Yelp review as well and Nuria responds (which is crazy because she said she was busy to even text or call me back). Nuria responded blasting my name and also LIES saying I said "Bring it on" and that she will pay for the vet bill LOL what I actually said was "if you want to make this difficult, let's make It difficult". these people are completely insane and all they do is lie lie and LIE. All they care about is their ego and money. They do not care about your pets. Please do not take your pets here!! If anything happens to them, you will be completely screwed dealing with that I'm dealing with. Read other people's Yelp reviews and see how she responds!! This isn't the first time this has happened and they don't know how to handle it like professional business owners. (This is to her response back to me: you guys are delusional. Don't believe anything she wrote. I never said the words "Bring it on" and she NEVER said she would fully pay the vet bill. Pure insanity read more
Business owner information
Nuria M.
Thank you for your review. We will continue to strive to do better as…
5 years ago
4 years ago
Zoom 2 Groom an Amazing place. They always take good care of Max on Grooming day or a day at their Doggie Day Care. Thank you Nuria,Ralph and Staff for your Awesome service... read more
5 years ago
This is the best place ever. I can't tell you how hard it is to find a place that I know will take care of my babies. I don't have 1, 2 or 3 I have 4 big boxers who are spoiled as can be. We are now able to go on vacation knowing they are well taken care of and also I love that they share pictures and videos of my babies while they are there. It just makes me feel way better knowing I can see them having fun and being happy awY from us. It's not easy cause my babies are a little extra but they have experienced staff who knows how to care for them and provide for my babies needs. read more
Business owner information
Nuria M.
So glad we can give you that relief! We love having them!!
6 years ago
Nuria is an absolute gem! My 'usually' shy maltipoo had no problem being groomed by her. She cared for him so well it was like she knew exactly how to treat my little boy. He came out looking fresh. He smelled so good and his haircut looked perfect We will definitely be back! P.S. Thank you for the super cute bandana! read more
5 years ago
First of, The young lady answering the phone was a pleasure to speak with. She accommodated me, since I was going out of town. She was helpful and caring. They took their time to take care of my puppy. When she came home, she looked gorgeous! An absolutely perfect haircut! she is a poodle mix, and they always miss hair sticking out here and there. She looked perfect, and she smelled great! read more
5 years ago
3 years ago
Business owner information
Nuria M.
We thank you for your Review. As always we aim to do the job to the…
3 years ago
I would never leave my fur babies with anyone else. I trust them 100% and feel comfortable leaving my babies with them. They are truly unique. They do fantastic grooming and treat my babies with lots of love. I'm super happy I have found them. I can even say I get jealous when my babies get so excited to go with them. read more
3 years ago
Great service and fair price. Highly recommend, very patient and nice staff, my pup looks great read more
5 years ago
We love zoom to groom and all of the staff! They are super flexible with grooming styles you just have to be specific with what you want. The prices are great and it's awesome supporting a family business. read more
Business owner information
Nuria M.
Paola.…
2 years ago
5 years ago
So happy to support a Latina-owned business! Zoom2Groom folks are friendly, explain options and prices clearly--which is a huge difference from other local business who are condescending and don't have time for you if you don't already know what you need. I'm a first time dog owner, so this was huge for me! Their prices are very fair and include a lot of the little services, like nails, ears, anal glands, etc. Also, the decorative bandanas are a super cute touch! Even though the storefront is small, they decorated it so cute! Second visit today and we'll be back! read more
Business owner information
Nuria M.
We appreciate this sooo much. Thank you, Thank you.
6 years ago
I am so happy I found Zoom 2 Groom! I've been looking for a place close to home after dealing with appointment issues with my dog's last groomer. Of course, as any dog mom knows, I was worried about trying a new place. But from the moment I walked in I knew I had found the right place! Ralph greeted me at the door and was full of energy and smiles. They also managed to squeeze me in when I called the day before. My dogs haircut came out perfect and I could tell he was happy with his experience. I'll be coming back as long as they're around! read more
3 years ago
6 years ago
Soooooo happy with this place. This is Max and not only did he come out looking like a stud but also very grateful with the staff. I was informed about my dogs really dry skin and paws. Something I didn't noticed. Thanks to them for bringing it to my attention I found out he has allergies. My poor little guy has been walking around very uncomfortable for who knows how long. We have gone to 2 different grooming places and no one brought it up to my attention. THANK YOU zoom 2 goom frome and Max. Till next time. read more
Business owner information
Nuria M.
Thank you!!!!…
5 years ago
Thank you so much for taking such good care of our baby boy! He looks so handsome & smells so clean after a spa day with you! read more
Business owner information
Nuria M.
Denise,…
3 years ago
5 years ago
Zoom2groom is a passionate loving Community family-owned pet services Business. Don't take my word for it pop in and see. Ask for Zoom2groom daycare, boarding, and training specials. read more
6 years ago
6 years ago
Love this place! They were so friendly and welcoming - literally took my dog in the same day! The cute little bandana they give is an adorable touch! Thank you! Definitely recommend! read more
Business owner information
Nuria M.
Stormi!!!!!!!…
5 years ago
Love them!!! They take such good care of my cat babies. Great service, amazing pricing(they work with you if you have multiple animals). Helped my littlest one with her ear mites, and successfully eliminated their fleas! Plus my babies smell amazing!! All 3 of my cats had no problem with the grooming process. And for cats, that says a lot!! The location is conveniently located near the 2fwy, and their place is so cute! Great people through and through read more
Business owner information
Nuria M.
Thank you for your kind words.
5 years ago
Nuria y Rafael además de profesionales en su trabajo son unas excelentes personas , ellos 2 estaban de vacaciones en Barcelona España , y aun estando de vacaciones me hicieron el favor de cortar el pelo a uno de nuestros gatos un bosque de noruega que tenemos , ellos le realizaron un corte como un León y nos quedamos enamorados de su trabajo gracias nuevamente amigos , siempre digo que se nota cuando a una persona le encanta lo que hace y a ellos se les nota mucho que disfrutan con su trabajo profesional .... lo único malo es que ahora tendré que llevar a mi gato hasta Los Ángeles a que le corten el pelo jejejejeje , espero volverlos a ver ..... read more
4 years ago
Business owner information
Nuria M.
Jannette,…
6 years ago
I had a very pleasant experience bringing my 3 chihuahuas here to get groomed. They are extremely thorough and caring. I highly recommend this business! read more
Business owner information
Nuria M.
Our goal is to make sure all babies go home happy. Thank you and…
5 years ago
6 years ago
Nuria and her husband are not only incredible with their work, but also extremely sweet and knowledgeable. My dog went in with allergy heat rashes and Nuria took the initiative to use medicinal shampoo on him, then helped me figure out the right food, shampoo's and treatment. My dog was returned sparkling clean, soft and smelling amazing!! On top of it all they trimmed his face and body SO beautifully.. I will definitely being going back! Thank you for your exceptional service and for going above and beyond! :) read more
Page 1 of 3
