*** UPDATE FROM PREVIOUS REVIEW *** Judy personally…read morecontacted me to resolve the matter and provided clear recommendations for mitigating our issue going forward. I'm sincerely appreciative of her professionalism and of the groomers' consistent attention to detail with our pup. Supporting local businesses is important to us, and Button Nose has continued to be an excellent choice for our family. ******** I have been bringing my dog here for several years, and my mother-in-law as well as many friends have entrusted their pets to this location for even longer. Throughout that time, my experiences with Judy have consistently been wonderful. She has always been incredibly accommodating, helpful, and genuinely kind when assisting with scheduling my dog's appointments. I'm not sure where she is currently, but the past few weeks have been unexpectedly challenging. After accepting the earliest available appointment--which was two weeks out--I asked to be notified if any cancellations became available. The person assisting me seemed uninterested in honoring that request, despite the fact that Judy has always taken the initiative to reach out and fit us in whenever possible. On the day of the appointment, an unforeseen situation arose at my daughter's school. I contacted the shop in hopes they might be able to work with me, even slightly. I offered to arrive a bit earlier or, if necessary, twenty minutes later. I was told they were fully booked and unable to accommodate any adjustment. Every reasonable option I proposed was met with resistance. I am uncertain who is currently overseeing scheduling, but the level of customer service does not reflect the care and professionalism Judy consistently provided. I sincerely hope that Judy is only away temporarily. If not, I may need to seek a mobile groomer who can offer the same level of attentiveness and customer care that she always delivered.

Always take the best care of my pooches and they look like superstars when they're all done:)read more

I can't say enough great things about La Canada Pet Grooming! From the moment you walk in, it's…read moreclear that this place is something special. Riley is absolutely amazing!! Not only with the pets, but with her customers too! She takes the time to make sure every pet feels comfortable and cared for, and it really shows in the results. She has fantastic communication with pet owners too. The staff is just as incredible. You can tell they genuinely love every animal that comes through the door, and they treat them like their own. It's such a relief knowing your pet is in kind, capable hands. Even with my prickly pear of a chihuahua, they welcome her with compassion and understanding :) If you're looking for a groomer who combines skill, compassion, and top-notch service, this is the place. Highly recommend!

I've been bringing my three dogs here ever since Riley became the owner, and I truly can't say…read moreenough good things about her and her staff. Not only do they consistently do a wonderful job grooming my dogs, but they also genuinely care about them. I always feel confident leaving my pups in their hands, knowing they're treated with patience, kindness, and attention. I've been surprised to see some one-star reviews related to cancellation fees or late pickup policies. Those policies are standard with any professional groomer--and really, with most service providers. Imagine needing an appointment and being told they're fully booked, only to find out someone didn't show. Or imagine them not being able to groom your dog because there's no space, since other dogs weren't picked up on time. These policies exist for good reason and help keep things running smoothly for everyone. Riley runs a fantastic small business and is deeply supportive of the local community. She shows up, gives back, and works incredibly hard to provide quality care and service. Businesses like hers deserve our support, and I'm grateful to have found a groomer I trust completely. Highly recommend.

They are kind, caring and compassionate with their "fur baby" clients and their families. And our…read moreBailey has never looked more beautiful!!

We took our puppy for her first ever grooming. Danielle was amazing! Spent 3 hours with her to…read moremake sure she felt safe and was comfortable. We went to lunch and strolled around, and Danielle texted when she was ready. And she looks unbelievably adorable. Cute little shop with a few treats and puppy clothes in the front, but it's really all about the grooming. We will definitely be regulars.

While I'm not well initiated into the art of pet grooming, I will say that the people here were…read morevery professional and patient with our cat Mushroom Rigatoni. She was in and out within 20 minutes or so for a nail trimming and I'm always grateful for a loving hand in what someone does. Thank you, all of you. Cheers!

Great people with even better service very happy with the staff…read more Very rare to even bother with kind words these days but this is very well deserved

WANDAAAFUL WANDA AND RYAN!! So excited to share my experience with Wanda and my 10 year old Akita…read moreRottweiler mix doggy. It all began with a phone call and I knew that I could trust my dog with her. My dog is usually nervous around groomers but Wanda took the time to build rapport before ever touching a brush. What really impressed me is how knowledgeable she is about different breeds. She immediately recognized my dog's coat type and explained what she'd be doing and why. You can tell she's been doing this for years and truly understands animal behavior and grooming needs. Wanda and Ryan made the entire process smooth and stress-free for both me and my pup. She set the tone with calm energy, patience, and professionalism. I've never seen my doggy looking so fresh and shiny. He is now ready to have an amazing birthday pawty this weekend! I wouldn't go with anyone else now. Thank you, thank you, thank you! She's the best!!!

Wendy and her son are so nice. They were very gentle with my little old boy. He has issues. They…read moretook good care of him and he seemed to be happy with the experience because he didn't bite anyone. I was lucky enough to get a same day appointment and was very happy with her communication and service. I will definitely call her again.

I've always had good experiences at Puppy Island. I have a senior dog who had her tender spots -…read moreand the PI team was always so gentle with my girl. Giving her breaks and lots of love during her appointments. Great communication and customer service. I recommend!

Archie absolutely loves Puppy Island Daycare! He's a very social husky, and this has become one of…read morehis favorite places in the world. Every time we turn onto the street, he starts whining and crying with excitement because he knows exactly where he's going. By the time we park, he's practically ready to jump out of the car. Once we're inside, he doesn't hesitate for a second. He runs straight to the staff with his tail wagging, excited to see everyone and eager to get back to playing with his friends. Watching him be that happy gives me complete confidence that he's being cared for by people who truly love what they do. The team has created such a welcoming, fun, and safe environment. Archie always comes home happy, well-exercised, and ready for a long nap after a full day of play. If you're looking for a daycare where your dog will genuinely look forward to every visit, I highly recommend Puppy Island Care & Spa. Seeing Archie so excited every time we go is the best endorsement I could ever give.

We've entrusted our dogs to Pampered Poochez for many years. They're conscientious, do great work…read moreand charge a fair price. Highly recommended.

Tried this place a few times, the third time they handed me my dog back and she was bleeding from…read morethe quick. The lady had to mop it. Made the mistake of going back in a pinch and they absolutely mangled a nail and sealed it closed, she had dried blood all in her fur. Awful carelessness, never again.