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    Pets R Us

    4.0 (117 reviews)
    Closed 10:00 am - 7:00 pm

    Services - Pets R Us

    Dog daycare

    Bath and groom only

    Pet boarding

    3 More Services

    Full grooming

    Pet haircut

    Pet sitting

    Pets R Us Photos

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    Recommended Reviews - Pets R Us

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    Reviews With Photos

    Manolito Jack T.

    Our 1 year old adopted dog has always been skittish of other people. We were worried that he was going to have a hard time on his first grooming session. The groomers did a great job in calming him down. They took time for him to warm up. He came out happy and of course more handsome.

    Charlie - Pied Cockatiel
    Ms. K.

    I was very thankful that the owner of this store helped me with my cockatiel . I got a new cockatiel from another pet store , and when my cockatiel fell and broke a blood feather , it was so terrifying because there was allot of blood. I panicked and called all the vets in my area , and either it was going to take a few days to get an appointment or I had to take him in for emergency service with a starting cost of $200. Yikes ! Thank God I remembered my friend telling me he got his cockatiel and budgie from Pets R Us and that the owner is very helpful. So I call him and he said bring your bird to me right now and I'll take a look. He pulled the blood feather out, put medicine on it to help the healing, advised me how to care for it. And charged me nothing !!!! I was so grateful !!! Such immediate and great service for my little feathered friend. Charlie and I thank you for helping us :)

    Adorable pajamas for little Frankie!
    Chloe H.

    There's a new puppy in the family so my mom and I stopped at Pets R Us to get him a gift. We were greeted by the man working there who was very friendly and was able to help us out with exactly what we needed. We asked what toy would be good for a little puppy, and he was able to recommend a great chew toy. We also ended up buying some puppy pajamas because they were too cute to pass up. The store looked like it had all the essentials for dogs, cats, birds, and fish. Service was also phenomenal. Although I probably won't be returning anytime soon because I don't have a pet myself, little Frankie looked adorable in the pajamas and loved his chew toy!

    Andrew B.

    Hi i'm Samantha My Mom & Dad take me here to get groomed. They are really nice to me. They give me the perfect haircut, trim my nails medi pedi, brush my teeth and clean my butt. I love it here. Harut has been taking care of me for years. I won't go anywhere but here

    Rabbits CAN'T eat bread!!
    Gareth X.

    Ah, where do I even start... The store owner told me that rabbits can only live 3-5 years. Well, that's only true when you feed them the wrong food and keep them on painful wire flooring!! They're not supposed to be eating Armenian bread!! Not to mention that it is now ILLEGAL to sell rabbits in the state of California. I've visited this place twice and it was heartbreaking to see animals living in such terrible conditions. I even saw a customer forcefully grabbing a bird so she could kiss it yet the owner said absolutely nothing. Just, awful.

    Today's visit.
    Sam G.

    I have brought my dogs here for a few years now. Started out with good prices and good grooming - however my last two visits have dramatically disappointed me. Prices are outrageous and staff are very negligent. I brought my elderly poodle mix on June 6th and picked her up with her back left paw pad shaved off. I ended up having to take her to the vet. When I picked up my dogs (3 of them) that day they also informed me that they had fleas. This was a shock as I regularly give them flea medication. He also proceeded to tell me he was charging an additional $35 for the "medicated flea baths" that each of my dogs were given. No phone call prior- just an additional charge to the already outrageous prices. Also my younger dog had a razor cut on his leg however it healed quickly unlike my poodles paw. Today I brought them back, thinking this time would be different. My biggest mistake yet. When I dropped them off I explained the paw situation to one of the groomers. She said not to worry that they would be very careful and reassured me that my dogs were in good hands. Surprise surprise tho- when I picked them up the same thing on the same paw. (I had treated it with vet help and it had finally developed a scab) the scab was gone and a fresh layer of exposed flesh on my poor dogs paw in its place. I was furious and went back in and politely explained to the owner what had occurred when I had dropped them off. He said that it wasn't from the groomer, that it was her old age, and to just put neosporin on it. I was shocked... this is the exact same thing that happened last time I brought them here and was definitely the groomers fault. I will never be bringing my beloved pets here again. EVER.

    Guianina L.

    THE BEST GROOMERS IN GLENDALE. This is the only place that my family and I will take our dogs to get groomed. My own dog is not a big fan of showers, but he always comes out looking so happy, so fresh, and so clean whenever I take him here. It's a well kept shop and the staff is always friendly. They really take the time to talk through what you want your pet to look like and the prices are fair for the great quality work.

    Lookin fresh and clean
    Vivian F.

    Took my boy Leo in today for a trim and he came out fantastic I love it so much. Fantastic service and Fantastic prices.

    Thank you Pets R Us for the fresh cut and bath. Happy holidays to Arthur and Hasmik who are always patient with my fur baby Leo
    Larissa D.

    This is my fourth time going to Pets R Us and I'm more and more happy with the experience each time. My small dog yorkie bichon frise mix is very anxious. After one terrible experience at petco, I swore I'd never go back no matter how cheap it was. thankfully the Pets R Us team is very patient with Leo and he comes out with no anxiety and looking very fluffy and cute every time. I usually get the sanitary cut and bath because I like Leo fluffy but everyone has their own preference

    Sulcata Tortoise

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    3 years ago

    Owner has illegal birds for sell and doesn't tell their customers please be aware of what type of birds you're buying.

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    4 years ago

    Great staff. Great customer service. And my dog got a beautiful haircut. Highly recommend it.

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    5 years ago

    The best groomers ! Excellent service , puppy came home happy and looking amazing ! Thank you so much !!!

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    Business owner information

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    Art S.

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    4 years ago

    I got my two guinea pigs nails trimmed here, and it was amazing. They are fast, affordable, and friendly. Would definitely go again.

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    6 years ago

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    6 years ago

    Had a great experience. Nice grooming products and caring employees. They did an amazing job!

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    Page 1 of 3

    Ask the Community - Pets R Us

    Do they have birds?

    Yes

    Does anyone know if Arthur is still the owner? I haven't been here in awhile and I need to get back to having my cats claws trimmed

    Harut is the new owner.

    View All 6 Questions

    Review Highlights - Pets R Us

    Great selection and Arthur the owner is always there ready to help and answer questions and give suggestions.

    Mentioned in 11 reviews

    Read more highlights

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    Sitter4Paws

    Sitter4Paws

    (414 reviews)

    Griffith Park

    We have been using Sitter4Paws since 2023 and have been thrilled with the service. We have 2 big…read morepups with 2 very different personalities and the sitters we've had in the past have been so sweet and great with them. Our regular pup walker is incredible, trustworthy, a great communicator, and very prompt. We are so thankful to have found this great company and highly recommend to others!

    This update is a bit overdue (this happened last year in April of 2025), but it's been a very tough…read moretime. The first couple times we used Sitter4Paws we had a really great experience with the sitters that were assigned to our senior, diabetic cat. Last year, my mother unexpectedly passed away, and our regular cat sitter was unavailable for half of the trip home. We booked Sitter4Paws the second half of the trip, and let them know about the circumstances and requested sitters that had seen Jodie before so that we could rest easy during a very difficult time. Of course we know that can't always be accommodated due to scheduling, so for the first visit a new sitter came to see Jodie. On the evening of my mother's passing, we got a text from Sitter4Paws that the sitter felt he may have made a mistake with our cat's insulin dosage. It was revealed to us that instead of giving her her normal 2.25 unit dose, he gave her 22.5 units - ignoring the taped off/labeled syringes, our explicit written instructions in the app, and additional photos/diagrams of what a full syringe should look like. Thank god he realized his mistake, otherwise our cat would have slowly died alone in our apartment - and this would have happened immediately after losing my mom. I understand mistakes can happen, but the fact that a sitter was uncertain with potentially life-threatening medication if administered improperly and didn't even think to reach out to us first was quite shocking. Sitter4Paws took full responsibility, admitted their mistake, said they would take steps to make sure something like this would never happen again, and covered her 4 day ER stay, but it never should have gotten to that point. Again - we did have great sitters who took care of our cat wonderfully - but the uncertainty of who you can get especially with medication involved means that we can no longer recommend this service with confidence.

    I-Stay U-Go

    I-Stay U-Go

    (34 reviews)

    I can't say enough good things about I-Stay U-Go!! Hilma is super friendly, professional,…read moreknowledgable and has a sincere passion for animals which is very evident from the way she treated my puppy. At one point, my puppy, Molly was licking Hilma while she was getting groomed, for her first time there no less!! I couldn't be happier with the service. I love that my puppy didn't have to wait in a holding area with a bunch of other dogs waiting for their turn like other places. Hilma was also kind enough to give me some tips on how to care for Molly's fur and ears as I'm a first-time owner. Molly and I will definitely be returning!!! Oh, and the place is totally adorable!

    We used this place for two different services when we lived in Glendale. One was grooming for our…read moreAustralian Shepherd and the other was for petsitting & walking. This review is mainly for the petsitting & dog walking because we decided that was the best service they provided us. Just a quick note on grooming -- They only lost one star because the grooming wasn't entirely up to our standards. After our grooming visit, our dog experienced some temporary skin irritation on her back - possibly from dryer burns, hard brushing or just an allergic reaction to a shampoo used. Also, her hindquarters were clipped awkwardly, although that one may have been my fault for being unspecific in my request. Our dog and cat seemed like they were well taken care of on all the occasions we left them in this company's care. It was clear that our dog loved them. Our cat is sort of a snob, so who knows what he's thinking, but he did seem as content as usual when we got home. Tammy was our main sitter/walker there and our normally shy dog adored her & her little dog. Sometimes we'd run into them in the neighborhood and Star would get super excited to say hello. That says a lot! Also, the company was great about communication, before-during-after, provided easy billing, set up easy key exchanges and they were always pleasant & gracious. It was also nice that our home was always clean when we got home and everything was in its proper place. We recommend their petsitting & dogwalking services to others in Glendale. And we wish we didn't live so far away now so we could keep using them!

    Ohana & Friends Pet Sitting

    Ohana & Friends Pet Sitting

    (49 reviews)

    Our two dogs mean the world to us, so we're always nervous about leaving them in someone else's…read morecare, especially since one of our boys is battling lymphoma. However, Joelyn and Liz at Ohana & Friends Pet Sitting put our minds completely at ease from our very first meeting. They took the time to thoroughly understand each of our dogs' personalities, routines and needs, paying extra attention to our dog's medical situation, medications and any special accommodations required. We could tell right away how knowledgeable, experienced and compassionate they are as animal lovers and caregivers. While our family was away on vacation, Liz went above and beyond in looking after our boys. We received regular updates complete with photos and videos showing our boys looking happy, comfortable and well cared for. Liz was diligent in adhering to the feeding and medication schedules for both dogs, and provided them with affection and care throughout her visits. When we returned, the house was tidy, our dogs were calm and content, and we could enjoy a stress-free reunion knowing they had been in the most capable hands. We are so grateful to Joelyn and Liz for the exceptional service and peace of mind they provide. We cannot recommend them highly enough and look forward to having them care for our boys again in the future.

    We highly recommend Ohana & Friends Pet Sitting. We've used them several times in the past 4 years…read moreand couldn't be happier with their service. We know that when we go out of town our 3 kitties will have the best care. Our regular sitter is Christine and she is very responsible and communicative. She gives our kitties lots of pets and love and always sends us multiple photos so we can see them when we are away. She brings in our mail and packages and has even brought up our trash cans for us.

    Sitter4Paws - Sitter4Paws.com

    Sitter4Paws

    (145 reviews)

    Tl;dr: Do not use this company if you have a pet with medical issues that needs medication. Hit or…read moremiss with individual sitters and you have no choice or control over who they send over. I will never use them again after my TERRIBLE experience. Initially used this service for a short business trip with success so tried again for a longer trip to see family between Christmas and NYE. The company sent a sitter I had never met who incorrectly used the pill injector on my sick, elderly cat and forced her to swallow the over inch-long applicator tip. Resulted in $3,000 emergency vet surgery to remove that I had to manage from out of town. So deeply stressful for me but mainly my poor elderly asthmatic cat!! They handled it but SO unnecessary and only happened bc of their bizarre business model where they pick whichever of their employees are available, not someone who knows your house/pet. So if you get one who knows what they're doing you don't necessarily get them again - it's totally random from the customer's perspective. Instead of enjoying my family I had to spend the time managing the emergency they created from afar, stressed and fuming that I trusted this company to send someone competent to care for my sweet older cat. After the first disastrous pill delivery issue they sent the **same person** again a day later who clearly doesn't know how to give a cat medication and she, again, incorrectly gave my cat her medication!!! My cat gets ill if she misses just one day, the medication is a high-dose steroid for her asthma. The employee did not know how to give her the pill, but still marked the medication as administered on their form (I only figured out it didn't happen when I read the notes) and instead of giving her the pill rubbed it on her gums -?!? I am FURIOUS for my poor cat and at the incompetence of this employee they continue to use, along with the management that assured me they know how to give cats medication and yet still sent this individual out after it was proved that they cannot give a cat medication effectively. The other employees seemed to be ok but I had no choice over who they sent over, meaning every visit was a gamble. If you need anything beyond the most basic service, avoid avoid avoid!!!

    This review update is loooong overdue. We've been customers of Sitters4Paws for over 6 years now…read moreand they're just fantastic!! The sitters care for our fur babies so lovingly - we always travel with such peace of mind knowing our boys are looked after so well. They have an app now which makes communication even easier - they send emails/messages and many photos with every visit. The sitters follow any instructions very well - we used to have an elderly cat that needed medications and they took care of it no problems! Making reservations for visits in their app is so easy and they approve them very quickly or reach out if there are any issues or questions. They get very busy around major holidays but always make sure to give us a heads up before things get full - above and beyond! On our first visit, a manager came out to the house and met our pets and set us up with a very solid lock box for the house key that the sitters use to enter and exit. They check the mail and will water plants if needed too. They always give our boys so much love and treats and make sure they get some play time in every visit. They fill their food bowls, top off the water fountain, scoop the litter, and even sweep up! Great service! Their prices have gone up quite a bit since we first signed up - but what hasn't nowadays? Lol - their prices are comparable to other sitting companies locally and it's worth it for the peace of mind we get - huge ty to all our sitters and to Sitters4Paws for all your love and care!

    Pets R Us - pet_sitting - Updated May 2026

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