It's been a loooong time since I've left a review at all but had to come back and update this. I'm…read morestill happy with my service! I've even started having EcoPro take care of my parents' house so they don't have to worry about the pests. Recently I've been working with Justin to coordinate appointments and he got my set up for their initial service. Summer months are particularly hard for us but Justin's always so nice about it & does a great job when he comes out to see us. Most of the time we see Steven for our service and his time estimates for arrival are pretty much spot on! I appreciate his punctuality and he's always got a smile on his face. He also listens to our concerns and zones in on those areas for us. Their job is not the most glamorous but you wouldn't be able to tell because of their level of service and friendliness. I would most definitely still recommend them for any pest control service you need!

The technicians are very knowledgeable and always accommodate our busy schedule. The office also…read moreresponds promptly if we email any urgent questions/requests even after hours. Thank you for protecting our house from pests!

Anthony is the best, highly recommend. He is responsive by text and very professional.read more

West Coast Pest Control has helped us twice now--once for ants and again for wasps. He came out…read moreright away, was efficient, effective, and reasonably priced. What more could we want? Highly recommend!

After dealing with ants and spiders making their way into our home, we decided it was time to get…read moresome professional help. After doing quite a bit of research, we decided to go with Citra Pest Control, and we're so glad we did! Their service has been top-notch, and we haven't had any issues since. Andrew was the technician who came out to help us, and he was absolutely amazing. He took the time to thoroughly explain the process and everything he would be doing that day. He was patient with all of our questions, very knowledgeable, and extremely polite and professional. We highly recommend Citra Pest Control to anyone looking for an excellent pest control company. And if you're lucky enough to have Andrew as your technician, you're in great hands!

We've been with Citra Pest Control for about 6 years now. We switched to them after having a pretty…read morebad experience with another well-known pest control company, and I'm so glad we did. I really appreciate how good they are about communication. They send a text reminder a couple of weeks before our service and then call about 30 minutes before they arrive. Everyone who has come out has always been friendly and asks if we've noticed anything or have any concerns before they get started. Before Citra, we had a terrible ant problem. They were literally everywhere -- bathrooms, closets, pantry, kitchen, you name it. It felt like no matter what we did, they kept coming back. Citra comes out every two months and sprays around the house, and we honestly haven't had an ant problem since. Their pricing has also always felt very reasonable and has stayed consistent over the years, especially for how reliable the service has been. Overall, we've had a great experience with Citra and would definitely recommend them. After 6 years, we're still very happy with their service!

Jonathan was really great, and I would recommend this company for pest needs! He was nice,…read moreefficient, and easy to work with. We had a terrible odor in our house and knew there was a dead animal somewhere under the house. Jonathan went under the house and found the dead animals and also checked the attic. He also sprayed some disinfectant to help with any lingering smell. The whole process was quick. 10/10 would recommend.

I can't comment on their pest services- but if you see a house inspection report from them just…read moretrash it. The only things that stood out in the report were: "I'm not an electrician - so can't report on.... I'm not a plumber so I can't report on... I'm not a hvac specialist so I can't report on..." end of the day, there was nothing in The report except all fluff and no stuff. The house had so many basic problems that the inspector failed to see. Thinking of pursuing this legally against them

Sherwin was very diligent and professional in his inspection work. I would highly recommend…read moreTermite Biz for any pest control work. In the end, we have delayed a termite prevention work, not infestation, for personal reasons (travel).

Very knowledgeable, patient and thorough. They are reasonably priced too…read more Recommend this business to anyone.

I cannot recommend this business highly enough! A few weeks ago my spouse noticed an old rusty…read moresoffit had been dislodged under an eave on our first floor and that a second soffit had a gaping hole in the middle. Tufts of insulation were strewn about the ground and some was hanging outside of a vent that led to an attic. Based off of a recommendation from a previous neighbor and research into local options, I called James. I was Immediately impressed with his in-depth knowledge and his willingness to explain and share his experience. After telling him about my location as well as a brief description of what I found, he was able to accurately describe my fence line, how it led up to a small landing, where the soffits were located, and what he suspected was happening. He came out, assessed the situation, and based off of the evidence he identified the culprit as most likely being a raccoon. He then provided me with options on how we could proceed. At no time was I pressured into picking an option that I was uncomfortable with. He went over the details for each option and clearly explained what was recommended vs what was less pressing and optional. We went with having him monitor the intrusion for 3 days and then replacing all of our old galvanized steel soffits with more coastal friendly poly-vinyl ones. Throughout the entire process, James was incredibly flexible, highly responsive, and deeply attentive to all of our questions/concerns. If you want thorough, professional, and thoughtful service, James is your guy!

Had an unexpected critter visitor in broad daylight. James was willing to come help assess the…read moresituation shortly after my call. He shared his knowledge and was super supportive and reassuring. While I didn't need to hire him, I would absolutely recommend him for future jobs. Thank you, James!

We have been using Orkin pest control for several years. We started out with Ozzie Martinez as our…read moreservice tech. He was awesome. He was very personable, explained everything, took pride in his work and always followed up with us. He moved up in the world of Orkin which was well deserved because he is a good guy and takes care of his customers. We ended up with a couple of different service techs after that. Most recently we got a young man (I will not mention the name) who did a poor job. He was at our house for a grand total of four (4) minutes. He spent more time in the truck parked in front of the house than he doing his job. This was the second time, that we were present for, that this has happened. Who knows how many other times it happened when we weren't home or how many other customers it happened with? I contacted the company and filed a complaint. I spoke with a very nice lady (I am sorry I forgot your name) who laid out the scope of work that should be performed and advised that it should take 15-20 minutes on a good day to complete the work. She forwarded my complaint to Ozzie Martinez to follow up. Ozzie Martinez came out and rectified the situation. He started out apologizing for the other guy and was very professional regarding personnel issues. And I have faith that he will handle the personnel issue with that employee. He completed his customary stellar work as usual. He explained the work he was going to do, what was being treated and how he was going to do it. He also followed up with asking me if there were any problem areas, if we needed any ant traps or other type of service. If the upper management is reading this; Ozzie Martinez needs a raise. And the young lady on the phone needs a raise as well. I forgot her name and I am sincerely sorry for that, hopefully it is in the notes. At minimum they should be recognized for how they respond to their customers. I have no doubt they treat all Orkin customers in the same fashion.

I have call this company and I scheduled numerous appointments so they can come out and measure my…read morehouse for fumigation. We agreed on a date and they never showed up. Then we agreed on ANOTHER day and they still NEVER showed up. Silly of me to call for a third time and we set ANOTHER appointment and NEVER showed up or called me to reschedule. Very unprofessional. Thank god for "4less termites" they got it done the first time.

In our ADU we discovered rat and mice droppings in the attic…read more I called several company and they came out and They said the did not see anything,,, But downtown Los Gatos is very well known for rats and mice ,,, I called Rodent Control Mario found droppings, holes, coming in He truly is extremely professional Showed us pictures What a difference a professional company can make Thank you Rodent Control you are the best

*Updated Reached out to me about my review. Let me clarify…read morethat this review is just about their bid, which was high compared to Attic Star. They may provide additional service worth what they charge. I have an additional star because we didn't try their service. Provided us lots of pictures of rat droppings and said the rats were about to have alot of babies soon and the problem needed to be dealt with immediately. Ultimately, we went with Attic Star. Their bid was half as much. They did a good job and didn't see any evidence of rat babies.

Julio is a man of his word and helped me with my rodent issue. After figuring out where they were…read morecoming from and sealing entry-- they accessed new ones! Julio honored his 1 year warranty without making me feel like it was my problem now and helped me. I have an old home downtown San Jose built in 1920! He not only was kind and understanding to my situation--rats freak me out and give me anxiety. Julio was also like a therapist! Thank you so much!

I had a great experience working with SV Rodent Proofers. They were very responsive, reasonably…read morepriced, professional, and hardworking. The whole process went smoothly, and I was very happy with their service. Highly recommended!

I had a strange situation occur this week when I began hearing persistent scratching noises coming…read morefrom my over-the-range microwave after being away from home for a couple of months. Based on the sound and location, I was convinced there was a rodent trapped somewhere in the vent ducting or microwave housing. Matt helped me uninstall the microwave and take it outside so we could carefully investigate what was going on. Throughout the entire process, Matt was upbeat, collaborative, and delightfully easy to work with. One thing I especially appreciated was Matt's friendly and humorous demeanor during the troubleshooting process. When we opened things up and failed to find any droppings or evidence of a rodent, he mentioned that he was beginning to wonder if something else could explain the scratching noise that I heard, which turned out to be exactly right. After partially disassembling the microwave outside, we discovered that the "rodent" was actually a large Longhorn beetle inside the microwave housing making scratching noises that sounded a lot like a rodent. What could have been a stressful and frustrating experience turned into something unexpectedly funny thanks to Matt's calm demeanor, good humor, and collaborative spirit. I was genuinely grateful for his help and would absolutely work with him again.

I have used Matt and his crew a few times in the past few years for rodent extermination. He was…read morequick to respond every time. He has always punctually shown up, explained exactly needed to be done and quoted me a completely reasonable price. The work was done promptly and to my satisfaction every time. This is why I keep calling him back!