I had a couple of good experiences here in 2011, but those owners moved on and the present owner is…read morehelpless. He told me he couldn't fix something on my suit pants because he didn't know how to do it. He gave me the feeling that my proposition to exchange money for his services was irritating to him.

This place is a dream come true. I have had 3 jobs done here and they came out perfect. Today I…read morewalked in just to get a belt loop on my jeans sown up. I was expecting to have to drop it off. The lady grabbed it, sat down and fixed it faster than some places can write out a ticket. Then she says, "NO CHARGE !" What?? Their English language was poor; but it is fun to help out some immigrants trying to make it in America.

Anna is a fantastic tailor. She replaced 2 pockets and two buttons in my coat for a very reasonable…read moreprice ... and for less money than she estimated. Also she estimated it would take around two weeks and she finished it in 3 days. I highly recommend her!!

Don't do it. She takes off to another country (Thailand) sporadically with zero notice. Poor…read morebusiness practices. Gone for weeks and left customers hanging, didn't call, wouldn't return texts, or voicemails. They put up a hand written sign on the door weeks after they left. She had my clothes for over two months without notifying me she was leaving. Their neighbor business units said they do it often and have had a lot of complaints. I get it now. Typically does ok work-have brought many to her and occasionally has to redo several pieces bc she didn't bring in or shorten enough but doesn't charge for the second time. Lost all my business after that stunt- also still had to pay full price. Unacceptable to treat customers in this manner and many other local businesses would not treat their customers like this and think it was acceptable- I'll support them.

Outstanding service and craftsmanship. I brought in my favorite pair of pants expecting the worst,…read moreand they completely exceeded my expectations. The repair was flawless, turnaround was reasonable, and they truly saved me a lot of stress and heartache. This is now my go-to tailoring shop.

Very fast service and super nice!! My skirt was repaired in minutes and is as good as new.read more

I brought in a bridesmaid dress with grass stains on the hem, and now it's looking good as new! I…read morewas very impressed with the service I received here, I would return!

Great service, everything always cleaned/pressed to perfection. I highly recommend Colony Square…read moreabove and beyond all others in the area.

Let me tell you about this funny, delightful little woman, Kim. I recently wore out my credit card…read moreat a men's store Going Out of Business sale and brought several pairs of slacks to her shop in mid-December to have cuffs done. "When you need them back?" she asked suspiciously. "I'm in no hurry," I replied. "After the first of the year?" "OK," she said. "Just so you don't want them before Christmas. Everybody want before Christmas!" I took my receipt, went home and thought no more about it. The NEXT WEEK, I get a call saying all my pants were ready. "How can this be?" I asked, incredulously. "I thought you were swamped." "I see pants. I thought you should have for New Year's Eve," she said. They were hemmed expertly, and woefully underpriced. (I gave her a big Christmas tip!) I would recommend Kim without hesitation to anyone looking for a caring, professional tailoring job.

I highly recommend Kim's for any military uniforms! Recently, I brought in 4 blouses that needed…read morechevrons swapped out and Kim's had them completed for me in a week, and even gave me back my old chevrons. The attention to detail and care that is given is amazing, I am going to continue to return!

The service has always been great and not a single issue with customer service or their the work…read morethey have done.

I bought a Morgan Wallen T-shirt. It's the first one I found that I really liked. It was very long…read moreso I took it here to have it shortened, I had never been there before. I even pinned and explain to her. That's the link that I wanted it to be and she's shortened it probably 4 inches inches above that.! It has decals of his song titles on the front. she did not have to touch them. They were higher up well she did with the iron. And never bothered to mention. I would not recommend this place for alterations. I have learned my lesson.

I have been going to Mays for several years. She is amazing! I have followed her from Neil Street…read moreLocation to Clark Street and now I will go to this location . Wonderful services and a beautiful person inside and out.

Did a great job placing a hole in my sons belt. Highly recommend. Will use for alterations as well.read more

Sept. 24th 2022 had an appointment for alterations, six pair of pants and one skirt. She wanted…read morethree weeks to do the alterations (take in waist), but I asked for two weeks. I arrived two weeks later (Oct. 8th), with an 8th pair, and to pick up the seven I dropped off two weeks earlier. None were done. She said she could have them Monday. She handed me the seven pairs, I took them home. Three were the right size, four were still too large. Pattie's excuse was "they are the same pants, right?". No, some were larger than others, that is why they were all pinned separately. I asked for my money back, she refused. I had to bring them back. I wanted these done for a four week vacations. The three done correctly, two I took on vacation. I took three of the four that were still too large back to her. One of the pants I took on the vacation, the stitching broke. The thread must have been crappy, because the pants have an elastic band. I go back in December 17th to pick them up. Pattie has had them for two months. Just tossed in a cubby below her cash register area. NOT DONE! Her reason, she was sick for a month. She said she called me. No she didn't. She tells me she is will be in at 7:30 a.m. on Monday. I call. She is not there. I had to have a friend pick them up a couple weeks later. Still thrown in the cubby, not hanging nicely in the back. My girlfriend had to ask! for a bad to take them home in. Well... of the four pair, one is still too big. I wish I could post pictures. These were tailored dress pants. They now have gathered -crooked- ruching in the back. They look like crap. Professionalism awful. Tailoring, who does this to pants? Stay away.

It makes me so sad to have to write a negative review about a small business. Azar, who used to be…read morethe tailor and the person who earned most of the positive reviews, is no longer there. For the past year, I've continued to bring in my clothing for basic alternations which have been performed by Patti. During this time, never once was an order ready when she said it would be. I would often make 50 minute drives to the shop only to have to return again, sometimes as many as 3 times. This also happened for a dress being altered for an out of town wedding and I had to go shop for something else to wear. I had always been kind when the orders were not ready but this time I had to tell her I could no longer give her my business. The final straw was when I brought in a pair of trousers to be taken in and was told they would be ready in two weeks. Patti had me put them on and then she lpinned all of the areas that would be altered. I came in two times after the due date to pick them up and they were not ready. On the third visit she could not find them until she noticed them in a ball under the cash register. When she pulled them out, the alteration markers or pins were no longer there. She looked at me and said "can you remind me what I was supposed to be doing to these?" I asked for the pants back, and in tears, I went home. I didn't understand if all clients received this type of service or if she was just doing this to me. Since I pre-paid, I called and asked for a refund since she didn't complete the service. When we went in to pick it up, she was visibly mad to have to refund the money. I wish that I could say this is the same place that Azar ran.