Came in for a bogo super slice. $6 total! You can choose from pepperoni, cheese, buffalo chicken or country sweet chicken. Service was fast and friendly. They warmed up the pizza in the oven so it was hot! Casual inside with a few indoor seating and a picnic table out front. read more

Perri's Pizzeria - Counter with huge menu - Pizza Near Me - Henrietta, New York

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My favorite pizza joint! Usually get a pie but today got one of their huge slices. The huge slices are quick to get which is nice especially if in the go! If eating in its clean and quite bc not many people eat in usually everything is to go. read more

Perri's Pizzeria - Pizza Near Me - Henrietta, New York

Pizza tastes terrible, horrible customer service, they were always looking at me like I was bothering them. Have on multiple occasions seen a worker outside smoking what looked like weed which is unprofessional at the very least. Never going there again. read more

Cold food, wrong order, and rude manager who made high school students wait outside in the cold. Very unprofessional.

Ordered pizza and BONELESS wings tonight. Went to pick it up then got home and the wings were regular bone-in wings. By then four had been eaten. Husband called the restaurant and the MANAGER said we had to RETURN 80% if what had not been eaten to get the food we actually ordered. HUH? What kind of wacky customer service is this? Terrible way to treat customers. Second time we've had trouble with this restaurant fulfilling our order. Never again, Perri's. read more

Perri's Pizzeria - Clearly bone-in wings‍ - Pizza Near Me - Henrietta, New York

Just no. We did a take out of Philly steak pizza. Hardly any steak on it. Mostly onions! Super greasy and saggy crust. NO read more

Perri's Pizzeria - Philly steak pizza - Pizza Near Me - Henrietta, New York

My second time here yesterday and such a good experience!! I ran into an issue with my credit card and the manager as well as the two staff members there were beyond helpful in getting it all situated! The store was clean and I was greeted right when I walked in. Exceptional customer service as well as tasty hot food!! If you are looking for great pizza this is the place to go read more

Happy with their pizza! Sometimes there can be a long wait, but the staff is friendly & the food is worth the wait.

Paid for delivery and then had to drive up there anyway because this is what came to my house. A $30 breakfast pizza with hardly any egg on it, only the middle of the pizza filled with toppings, cut horribly just wow. The manager seemed annoyed with me and I am the one who really should have been annoyed seeing how I paid a delivery fee and a tip just to have to drive back up there. They made me a new pizza and it was better than this one but honestly not by much. I couldn't complain though at least each slice had toppings on it. Definitely a good reminder why I never go to Perris. Way better pizza places in Rochester. Do yourself a favor and go to Marks. Update: Manager called after seeing this review and apologized for making me feel like maybe he was annoyed with me. I respect that and appreciate that they care about their customers so I added two more stars. They have good sides as well I can say that, I am just not a fan of the pizza. However, thank you for the call! read more

Perri's Pizzeria - Terrible breakfast pizza - Pizza Near Me - Henrietta, New York

I'm not exactly a fan of their pizza. Here are better places for pizza. But they do have that lunchroom favorite MEXICAN FIESTADAS. Who doesn't love those? You can buy them frozen-but in a pack of 12. Or you can order them heated up. I don't live here so getting one is a treat. Tonight I was HUNGRY. I ordered two. I was told it would be 10 minutes. Cool. That means they are actually going to cook them. I'm being sarcastic... I got there in five and I was in there maybe two minutes. They told me my order was ready I got them home...and they are barely room temperature!!! The cheese is not melted. Does anyone there have eyes? This happens every time I get these. I keep punishing myself thinking maybe they will get it right! This is NOT a one off situation-this is a TREND. I mean with tax they cost over $4.00 each. I'm pretty peeved that they can't manage to get them even lukewarm. I mean Lukewarm is that too much to ask? Yes. Yes it is apparently. For the record I'm being GENEROUS with a 3 star rating FYI. Probably won't be back the next time I'm in town. (My photo is two different fiestadas on two different days.) read more

Perri's Pizzeria - This is two fiestadas on two different days. Never cooked enough to melt the cheese!! - Pizza Near Me - Henrietta, New York

I hate to be the type of person who comes in right before closing, however the employees were claiming that shop was closed up at 7:50 even though they close at 8:00pm. I feel like that's a little too far into the shift to say that you're closed. I tried explaining to the employees that I had just gotten back from a really rainy and wet cross country running meet. They quite literally said something that added up to 'yeah that's cool and all, sorry, we're off the clock.' It's just a shame because I work in the fast food industry as well and it's just really garbage to experience that kind of harshness on the frontlines. Oh well, I mean it's whatever. Like this review will change anything but alas, still thought that I would share my frustrations and bad experience. read more

This was my go-to pizza place. I really like their food and have been a loyal customer. Even though there is another pizza restaurant right down the street from my home and others close by, I would drive the ten minutes to Perri's, because it was worth it. So, why the bad review? I am giving them only one star and I am no longer supporting their business because of my experience last night. I ordered pizza and wings online and went to pick up the order. When, I got there, the counter person who took care of me had a mask on but it wasn't covering her nose, just her mouth. Another man in the back, cooking, had a mask around his chin. A third young man came out from the back, also with a mask around his chin. WE ARE IN THE MIDDLE OF A PANDEMIC! The numbers here in Rochester have been on the rise for over a week. It has been proven that masks help to stop the spread of Covid. I am 100% about supporting small businesses and local businesses. I always have been. And, I know how much the restaurant industry has been hurting. I try to get takeout from restaurants as often as I can to help them thru this difficult time. However, I will no longer support ANY business that does not take this seriously and does not take the VERY SIMPLE measure of wearing a mask properly. If you do not care about the health of your customers and your staff, then I don't care about your business, either. UPDATE: I just spoke with the Manager of that location. He and the owner had just been discussing my review, in fact. And, I will say that I was impressed about his response and I will, at some point, give Perri's another chance. He let me know that they do take the pandemic very seriously and that they are implementing new guidelines/procedures to make sure that both customers and staff are kept safe. It is completely understandable that you can't be at a business all the time, watching everything and you can't watch every employee every minute. And, it is a difficult and stressful situation for all. He assured me that they are taking this seriously and i have no reason to not believe him. So, I will try Perri's again, because I LOVE their food. And, if it's all okay, in terms of safety, I know I will change my rating to 5 stars. read more

This order was from the Henrietta Rd. Store. The pizza was tasty on time, and the price was reasonable. The only complaint was the toppings did not extend to the crust as much as 3 inches. read more

Received a slice right out of oven and it was a floppy mess of mozzarella cheese. There was no under carriage and had no crispness at all. I could not eat with my hand. Had to use a knife and fork. Employees were clueless about what they were serving. First rule of thumb on selling slices is that they must be cold and reheated in the oven to achieve an under carriage to hold in hand. read more

Rip off. Paid $4.50 for what is called a huge slice. This slice was no larger than any other chain. Usually when I go the slices are twice the size of this! Disappointed. read more

Perri's Pizzeria - "Huge Slice" - Pizza Near Me - Henrietta, New York

When you want a huge slice of pizza that's the size of your dining table go to this place. They're known for the huge slice in rochester that is hands down better than any other fast food pizza joint such as Dominoes, Pizza Hut and Salvatours. When I want to eat pizza for days going with the huge Perri pie that can feed 6 hungry people and still have leftovers. It's a great deal and the pizza is not bad. There could be more sauce in my opinion but the crust is always crunchy and there is never enough cheese for my preference. It's still well worth getting when you're on a cheap college budget. Quantity over quality is for sure the motto here but still well worth it. read more

Perri's Pizzeria - Huge perri pie that is the size of my dining table. - Pizza Near Me - Henrietta, New York

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Staff is so warm and friendly here, always greeted with a smile. I like to come in occasionally for a HUGE slice and they seriously are huge. Do yourself a favor and have them cut it in half for you. They usually have Pepperoni, Cheese and Buffalo chicken everyday and on Wednesdays they have Garlic slices. They have some Chili Lime, Hot Buffalo sauces that you can get to dip on the side if you want (on the house) and their Buffalo Chicken is better with a little extra Buffalo sauce. I usually get the cheese and load up on the red pepper flakes - Half of the slice is plenty for lunch, crust is flavorful and the sauce is just right. The buffalo chicken is generally not favorite as I found it a little dry. Last week I tried their garlic slice for the first time - they had Spinach/Grilled Chicken and Loaded Meat options. I smelled the Bacon and had to try the meaty slice. There was sausage, grilled chicken, bacon and a hearty layer of cheese - such a loaded slice with toppings piled on. The specialty slice with a diet Pepsi less than $6 is a great deal. I have gotten the boneless wings here which I found well sauced with a large selection of options. I got the sticky, sweet and spicy mango habanero, which I really enjoyed. I would say the pizza and wings are good but the service is always nice midday when I have gone, and ups it from about a 3.5 to 4. Check them out - share a slice with a friend. read more

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Perri's is our go to pizza spot. But last night we ordered pizza and it was BARELY COOKED. The dough was mushy and inedible. The cheese was barely melted. So disappointed. read more

They are super nice here and serve AMAZING pizza. I highly recommend this place (also great if you want pizza at the high school)

They will try to get every last dollar from you. Was charged $5 for a mediocre size piece of pizza. What happened to the giant slice they are known for? On top of that the guy working was extremely rude. I don't recommend this location for anyone. read more

My grandsons love Perri's Calzones ,they are huge and delish! There chicken fingers are fantastic

Just ordered from Perri's again .. I am loving this place .. (desperately needed on the east side!)I balance my Pizza/Wing delivery from a few establishments ... BUT ... Perri's Henrietta has hit the trifecta .. taste, selection and delivery .... ALL THERE !!!! I found that the specialty pizza's are amazing .. my fav is the Tomato & Spinach and the wings are great ... I LOVE the Chili Lime sauce ... and finally the delivery service ... I have been lucky to get the same guy ... he is friendly, polite and efficient ... read more

Out of slices for the evening? Interesting as they don't close for two more hours. Pandemic going on? Interesting cause not one of the employees preparing food in the kitchen visible through the brick window are wearing masks. Adios. read more

Second time I've gone to this place and they are closed. You call yourself a business when the first time was on a football Sunday, what fucking pizza place is not open on a football Sunday, second was today when online store is open until 8pm. I show up at 5:50 - 6pm and their closed. Why even open a business if your never open. Just pathetic, no work ethic like half of this country. read more

Our first and most likely last visit to Perri's pizza...Okay so it has been said that "even bad pizza isn't so bad"...Nope not so...Perri's pizza like so many is pretty much one dimensional at best, dough, sauce, cheese, peperoni etc. and the real difference with any great pizza, the thing that separates the big dogs from the puppy's, is the dough...The base to which just about anything can be placed on top and you'd have a culinary masterpiece, but yet most fall short of this most important feature and Perri's is no different...It's just okay and nothing more, better than Domino's but not by far...Next comes the sauce, the wonderful red stuff we all enjoy, not too salty and not to bland...Yup you guessed it Perri's is again no different from 98% of the pizza joints and thus nothing special or new to offer...So in closing I always suggest trying them for yourselves and let tour taste buds tell you if I was right or wrong...Everyone is different when it comes to chow...I always say that a great pizza hot is still a great pizza cold and if it sucked hot, you know it's not gonna get any better when it's cold...My two cents...Cheers read more

Major disappointment. I've actually came here numerous times without any problem. We'll typically order and eat there in their dining area which consists with only a few tables. Me my buddy and his son, came here on October 1st, 2015 around 4:55pm. I placed my order in first which was 2 slices of pizza, 6 wings, and mozzarella sticks. My buddy orders 2 slices of pizza. We gave our names, and we sat down at a table. My buddy's pizza comes within minutes. As I'm sitting there waiting, a good 20 minutes passed and I finally got up and asked kindly what's happening with my order. I was asked my name and what I ordered. Came off as if they lost my order. As the lady asked around what happened she then comes back and tells me their saucing my wings right now. So I said fine. A gentleman takes my mozzarella sticks and wings and asks me if they were for here or to-go. I told him they were supposed to be "for here" and he hands me the 2 to-go boxes anyway. Then came out my two slices of pizza which I then asked for a to-go box. As I'm ready to leave, my buddy asks for two more slices to-go. A good 10 minutes passes and he receives one slice and told he gentleman he ordered two. Another minute passes and the second slice comes. Not the best experience and now onto the actual food itself. As I was waiting for my buddy to get his two to-go slices, I tasted my pizza and it wasn't heated all the way through. Literally the pizza is made, and is slid into the oven to heat up. It was stale, and the cheese tasted of plastic. Mozzarella sticks were warm at best and came with cold marinara sauce. Taking the wings home and having them there, I bit into a suspicious textured wing. I spat it out, and saw it was veiny, pink, and raw. (See Picture) Unfortunately due to the experience and RAW chicken wing, I will not be returning nor recommending people any longer. read more

Perri's Pizzeria - Raw Chicken after the bad service. - Pizza Near Me - Henrietta, New York

I was a die hard Pontillos guy and this is the only place that might actually be better than them. Food is amazing and they are always really fast. The only downside is it's a bit pricey but I guess it's worth it. read more

Attached is the picture of the ticket of our order. Let me say first off that the girl taking my order was very new (obvious on the phone and in person). She was noticeably doing the best she could and asking necessary questions, so she certainly isn't to blame. What I heard on the phone were short retorts to her questions from those who were supposed to be helping her and when I arrived they were very demanding of her and not helpful. In the 10 minutes I was there she looked like a deer in the headlights. The "supporting" "training" staff seemed to offer little to no help and actually looked to be passing work off on her and not guiding her. She was not ready to handle the phone/register on a Friday night, to no fault of her own. After I made the order (as you can see, 1/2 order of bourbon wings is highlighted on the ticket as well as a side of pizza sauce, which is "standard" for their calzones), both were missing. Working in F@B I understand these things can be missed. What matters is how you recover, how you interact with the customer, and your empathy for a situation. When I called back to let them know the issue, the "manager" said the sauce is in the box (no, it was not) and that he was the one who sauced the wings and must have "missed it". This would all be a lot more understandable if I had seen this new person being trained at the register and supported in fielding calls, instead of the scene that I did see of employees shooting the shit and not giving her/the customers the time of day. All in all, I will never be back (it's a 1/2 mile away from my house) and I certainly hope the owner sees this review and adjusts because there are better establishments a stone's throw away and better managed Perri's in the area. read more

Perri's Pizzeria - a receipt for a pizza - Pizza Near Me - Henrietta, New York

Last night for a family get-together we tried your pizza for the first time. The delivery driver (Bryan) was clean-shaven polite and very helpful wanted to know if he could help bring the food in since my hands were busy with my dogs. After I noticed his license plate tags being a veteran I asked him where he served and thanked him for his service. Not only was your pizza and wings amazing but the people you have delivering representing your company are truly a gem. Will recommend to others and I'm sure the family will as well. read more

We have been here before but time to give a quick review. Stopped in for the huge slice and its huge. I barely can finish but somehow I manage. Fresh slice with ch/pep and it was so gooey with lots of cheese just the way I like it. Also had mozzarella stix and they didn't look special st all. Then I tried them and correct you cannot judge a book buy its cover the stix were good!! Will be coming back here again!! Service was fast and friendly!! read more

I ordered on the telephone at 430 from Perri's Pizza on East Henrietta Road..the girl told me it would be ready in 25 minutes..I said no problem, no rush I will be there at 520...I paid by card on the phone so no one had to touch it...I got there, in a mask at 524..I went in, gave my name and while I stood there several people came and went with their order...I was told they needed a few more minutes, give them my phone number and they would run it out to my car when ready...I pointed out my car and went and sat...many people came and went....after sitting there for 20(!)minutes I decided I had had enough...I called into the store from which I could see from the car...I called at least 5 times before I got anyone to talk to me..The girl that answered the first 4 would answer with please hold and go back to folding pizza boxes...when some one finally answered I told them who I was, that I wanted to cancel my order and get my money back..she said she spoke to a manager and it would go back on my card..The girl told me that it was busy and they moved the wait time to 40 minutes....I told her it didnt matter, I had called more than an hour ago and that I would not be back...she hung up without saying anything... read more

Decent pizza and wings. Decent service. I wouldn't say it's amazing for the price but it's good. Called and did pickup. It was ready on time. I would consider visiting again if I am in the area. read more

Another stellar performance by the Henrietta crew .... as I was waiting an extra 25 minutes for my order as usual I watched a delivery driver get out of his car in the middle of Lehigh Station Road and threaten the car behind him. He then pulled into the parking lot as they were taking a picture of him and stopped and flipped them off.... once inside he pouted and gave everybody an evil eye, threw papers around and acted like a big tough guy to anybody that looked at him.... and then I listened to the girls behind the counter complain and swear in front of children and other customers about their jobs.... The food is 90% of the time perfect and delicious but I'm almost willing to drive all the way to Lyell Avenue to avoid coming to this one. read more

Like getting the two large slice of pizza and order of the boneless wings. Good food for movie night with my son. Alway fast in and out don't have to wait long to get my food. read more

This is by far the Perri's pizza in Rochester. The owner Brian was very accommodating and they had a great selection of slices compared to other locations. The restaurant was very clean and comfortable. I would definitely recommend this location specifically. read more

Terrible, slow service. Half an hour to get a slice of pizza and bread sticks. Inexcusable. I will be contacting their mgt.

I have been a faithful perri's customer in Henrietta till now...stopped in for our usual 2 slice purchase and witnessed atmosphere unlike our previous visits. Ordered a buffalo chicken and pepperoni slice. While waiting for the reheat I couldn't help but notice what seemed like a high school cafeteria atmosphere. Behind the counter the crew were pretty upbeat which isn't necessarily bad but the joking around seemed a bit much. Off to the left side a young man was sitting on something, laughing as he was deep in some conversation with someone but I then watched smoke exhale from his mouth. Now i felt more suspicious about the crew. To finish it off, once we got home we had the wrong slices in the bags...Not sure what but something is not working well read more

I love Perri's pizza, but don't waste your time with this horrible location. Do yourself a favor and go up the street to Joe's. The employees here are snippy and incompetent. Last year we made multiple attempts to order for our office's weekly pizza party from Perri's but ended up giving all of our business to Mark's. This year we decided to give them another shot and everytime we call even to ask what kind of specialty pizzas they are making for the day, we always receive the same rude response, "Umm we have orders to fill so we don't know" - ok, well every other Perri's location in Rochester manages to successfully fill their orders and make specialty slice pizzas for the day, and they're even capable of offering customer service to boot. I just can't wrap my mind around why that seems to be such an impossible feet for this Perri's. No more chances. read more

35 minutes for a to-go order. Got there in 35 minutes and the pizza was cold. Puffy pizza with barely any sauce and canned mushrooms. The Boneless wings are barely a bite's worth of meat. Not the Perri's experience I've had at other locations. read more

We ordered sheet pizza for a family get together. Sheet was 1/2 supreme and 1/2 pepperoni, received a 1/2 pepperoni and 1/2 cheese. We called and we were unable to resolve. It was timing of a replacment pizza and the denial of poor service that prevented this solution. Manager didn't have the people skills or authority to resolve. We decided to just never to return and ended the call. Received a call back from the owner and he explained that my wife ordered the pepperoni and cheese and they don't split specialty pizzas. OK so now my wife is to blame for their poor processes and people skills. At this point I was not looking for compensation for this issue. I don't recommend Perri's and will not return. This is the second time we have had issues with their process. The sheet pizza was lacking in quality as well. read more