Today I have something good to write. Brought the RV in for…read moreit yearly check up . She doing good and service did a great job. Fast and efficient. Called me and let me know what going on . Felt more comfortable this time than in the past. All good, Leo's is the place to buy, no doubt in my mind . I have bought 10 units from them. Service has gotten much better, happy. Mr. Evans Customer for life

I bought a motorhome from them that came with a lifetime warranty. I'm in a position now where the…read morejacks are only halfway up and they want me to drive this 82 miles back to them with the jacks halfway up so that they can fix it and it'll be covered under the warranty. This is ridiculous! It clearly states that if I have a problem, I call them if I'm out on the road and they set something up with a mobile mechanic to at least get me going however they're telling me they can't reimburse me for a mobile mechanic so if I'm out somewhere on a trip and it breaks down, I'm screwed. The lifetime warranty is nothing but a sales gimmick to get you to buy from them. Stay away from this Scam business. You've been warned.

I have been in the car business my entire life and have always worked to give my customers a great…read moreexperience. Being in the business want a fair deal, I don't want to beat people down to the very last penny UNLESS they are difficult, not nice or just really hard to get along with. That said I have literally shopped for inTECH Race Car Trailers Nationwide for a couple months, I didn't have time to order but wanted what I wanted. When I found what I wanted I ended up with salespeople that thought their trailer was made of gold or could seemingly care less if they sold a trailer or not. I usually wont call a dealer if they do not have a price on the net but I was getting desperate which leads me to Glen Cardelnio at Capitol Renegade. Within 10 minutes of my call I had a very very fair price, hassle free and the big news also had a complete spec sheet with drawings on my email that I have waited hours and days to get from other dealers and some never send them. I wholeheartedly recommend Glen and Capitol Renegade if you want great customer service, a very fair price, complete transparency of what you are purchasing and attentiveness to questions and concerns. Thanks Glen, you have treated me exactly how I try to treat my customers and friends. 5 Stars Sir!!!

After I came home from a trip where I had several problems with our travel trailer, I called around…read moreto see if I could get my trailer in for a CO detector alarm going off. All the places that I called we're booking a month out and I was moving in a month and a half. Knowing the severity of the consequences if the problem wasn't resolved, Heidi got me in right away. I strongly recommend this shop. Bill did excellent work and was super helpful and knowledgeable. I will definitely be bringing my rig here again. Update: Once again Bill, Rob, and Heidi are lifesavers. I was leaving town to move across country. My distribution hitch needed to be adjusted as we were leaving town. I called the closest dealer near me (that lion) concerned about distance, and like usual they couldn't help me until maybe tomorrow and threw me their price before anything else. I called Queenstown, Heidi checked with her crew and they were able to squeeze me in ASAP. Bill and Rob stood out in pouring rain and 32 degrees to get me safely on the road. I am so great full. I won't hesitate to make them my first choice service provider when we get back into the area. Thanks y'all!

Highly recommend Queenstown RV, they repaired our 5th wheel after hitting an overpass. The repairs…read morewere done quickly and efficiently even with the truss damage. After dealing with other RV repair shops in the past, they went above and beyond our expectations. Well worth the 2 hour drive! Had our camper back within 2 weeks and took it for a test run. Good as new!

Don't waste your time calling or dealing with this place. I have a 2024 Pleasureway that had three…read moreissues. I spent time with Pleasureway and Spyder to do the diagnostics, ordered the parts, and one was a warranty issue. The company sells the brand. They wouldn't do the repair because they want to repeat what I did even though the diagnosis would be easy to determine when installing so really it is about marking up the products

We decided not to buy the RV we were looking at. But, i have to say the team at Beckley's was kind,…read morevery nice and overall very easy to work with. They did lose a star, honestly, parking is horrible at their location. As in, they have a number of RVs and really only what seems like 9 customer parking spots. The building is clean, and just north of Frederick on US 15. They have a great selection and as I already said the team is very friendly. Overall a great place if you are looking for an RV!

If you want an honest, upfront and reliable dealership look no further. I can't say enough good…read morethings about the crew at Road Trip Camping. No crazy sales tactics no selling you crap you don't need. Just honest to the point help. They have a loyal customer base which of which I am happy to be a part of. I would rather drive 5 hours and past multiple other RV dealers to see the Road Trip Camping crew. It's hard to put my finger on exactly what it is. But I think honest sums it up. I was comfortable giving the a 5k check based on a hand shake agreement

Great service! Extremely friendly staff! They did a great…read morejob on a warranty issue and some additions I wanted to make to our RV. Many different choices on their lot for small, camping RVs. Worth the drive if your on the east coast.

This place is horrible. The place damages your RV more than it will ever fix it. I bought my rig…read morefrom them in Sept of 2024. They have had the unit more than I owned it. It is ridiculous. I had to bring it to them to continuously address issues. I will admit some of what was being addressed was not related to them and it was something that may have occurred or I asked to have put on. But the warranty ticket was/is about 5 pages long. They have been slow to fix things and they do not respond to emails or calls. Recently they had my RV for almost 6 months and did nothing with it except create 2 big gash in my interior doors and sink area and fix only one of 7 items I brought it in for. One of which was they had bent my bumper the last time it was there and was supposed to take care of it but did nothing. They don't care about you after the sale. They have an extremely horrible business practice. The managers do not even call you back. Buyers beware! They are only nice to take your money initially. Everything negative you read about them online is true. Don't trust your money to these con artists. Ask yourself one thing if you read this review. Why is it that they only comment on people who give good reviews but never address the reviews with issues... just saying the customer care is telling! A caring company would try to turn a review to a positive. However you are not seeing that at all....

*** DO NOT BUY! KNOWINGLY SOLD A BRAND NEW CAMPER WITH MISMATCHED EQUIPMENT; REFUSED TO CORRECT…read moreAFTER THE SALE. SALES MANAGER AND GENERAL MANAGER BOTH REFUSED TO CORRECT THE MISTAKE - COST ME THOUSANDS ON A BRAND NEW $50K CAMPER *** *** UPDATED 7 JUNE 2025, SEE BOTTOM *** My wife and I ordered a brand new Jayco 29QBH through them at a show at Dulles Expo Center. About a month after ordering, we came to Thornburg to take delivery of the camper. The sales process went alright! We left with the camper. A few weeks later, we took the camper out to break it in. I immediately noticed that one of the tires didn't match the other three. Not only did it not match, it was a completely different tread pattern, had a different load rating, was a different ply-level, and had different air requirements than the other three. I immediately called Dan, the sales manager at Thornburg Camping World. He was incredibly rude and informed me that my camper had a flat tire on the lot, and they had replaced it with whatever they had lying around. He also informed me that their policy is that if there is a flat tire, then they are not required to put a matching tire on there, but can instead put ANY new tire that they find to replace it. I thought that this was surely a mistake, so I called Gavin, the General Manager. After calling for seven days straight to try to get a hold of him, he finally answered. He confirmed for me the claim that Camping World is not required to put matching tires on its campers. I was blown away, as Gavin was very annoyed to even be speaking to me about it. I called Jayco. They confirmed for me that you should never, ever run two different tires on the same axle of a camper - especially with different load ratings and PSI. They recommended I replace the tire immediately. I told them about Camping World, and they filed a report. I don't have high hopes that they'll get anything done about it. I filed a formal complaint with Camping World corporate. I will update this review if anything comes from it. Ultimately, Camping World decided not to replace a $300 tire - they decided that $300 is worth more than the safety of my family and I. They have lost a customer for life. They saved $300, but lost all future sales, maintenance, and I've already steered 3 of my friends to local RV dealerships instead of Camping World. DO NOT BUY! Either go to Manassas or find a smaller RV dealership that is willing to place safety and customer service over $300. *** UPDATED 7 JUNE 2025: I filed a complaint with corporate Camping World through their marcusVIP@campingworld.com customer support team, and they sent me a check for $300 to buy a new tire. I also called and canceled all of my extended warranties through this store - over $8k worth. If this is how they treat something they clearly did wrong, I would never, ever want to have to make a warranty claim through them. Overall, good customer service starts from the top, and this store's GM and Sales Manager have sales over customer safety in mind. It's sad when a store's corporate umbrella has to step in and apologize on behalf of one of their stores - I'd be so embarrassed, if I were a franchise owner. End of the day, they lost $8k of service contracts, maintenance and upgrades for the life of my camper, and my business when I come back to upgrade in 10yrs --- all for the cost of replacing one tire. STAY FAR AWAY! Feel free to reach out to me if you'd like pictures, correspondence, or if I can help in any way.

I had an excellent experience with Chesaco RV while purchasing my first camper. From start to…read morefinish, the entire team was incredibly easy to work with and, most importantly, completely non-pressuring--which made the process feel comfortable and stress-free. As a first-time buyer, I had a lot to learn, and their technician truly went above and beyond. He was extremely thorough in walking me through every detail of the camper, making sure I understood how everything worked. What really stood out was his dedication--he even stayed late to ensure the sway bars were installed perfectly and safely. The team made sure I had zero doubts or apprehensions about my purchase, which meant a lot. On top of that, the camper itself was impressively clean, especially considering it's an older model. Overall, I couldn't be happier with my experience. I highly recommend Chesaco RV to anyone looking for a smooth, honest, and professional camper-buying process.

We've been twice. The first sales rep left at the end of 2021. The second is more helpful. They…read morehave inventory and quality issues like everyone else. One RV was new from the factory and the control panel would only blink red. The shower door wouldn't open. This is likely pandemic related with QC issues at the factory. My GPS finds this place using the street number and Hwy 3 vice MD-3.

Walked in to just get an overall idea of what id like to purchase for my family - to be greeted by…read morea wonderful man named Martin. He was super helpful in showing me all of the different options and was extremely knowledgeable on financing and things that would be beneficial for me. As I was leaving, I was giving a warm thank you from the general manager for coming in and speaking with them. Anyone willing to drop by, even if it's not to buy something, these guys are very easy to talk to and I wasn't pressured to buy something. Overall a very comforting experience and I will be coming back to buy a beautiful Forester.

I ended up buying another camper in March 2025, and honestly should have learned from my first…read moreexperience and stayed away. I figured that after three years had passed, it had no where else to go but up, right?!? Wrong. The salesperson was fine, I suppose, but the finance guy was just an a$$, and I should have walked out because of him. Unfortunately for me, however, I didn't pay close enough attention to the numbers and what was actually being put onto the contract as it compared to what I had agreed to. Because of this, I overpaid dearly for the camper and know for a fact that they manipulated the numbers and ultimately overcharged me by $3,800 on the base price from what I had agreed to and what they posted on their website. Every time I look at the contract, I get pissed off all over again. I will never ever go to this location again - for as long as I live - and if you are brave enough to ignore the overall 2-star rating that this Camping World location has received, MAKE SURE YOU VERIFY EVERYTHING and document, document, document. They will look you right in your face and lie right to it.

I've done business with Dave's for years. Best prices around. I've purchased two trailers from them…read moreand made plenty of parts purchases. Their staff is very friendly and definitely knows their business. They have a well stocked parts department and are not price gougers. They are my first stop.

Took my trailer which needed electrical work (a back light wasn't working) to Dave's and got…read moreexcellent service at a very reasonable price. Good communication, the trailer looks perfect, and I would eagerly use them again for any trailer-related needs.

I rely heavily on reviews to decide if I'd like to conduct business with certain companies for…read moreimportant purchases. So when I found the right travel trailer at the price I was willing to negotiate at, I was torn. The reviews for this company aren't great, mostly based on service. I was forward about my concerns with the general manager Mark. While I was still apprehensive, I decided that this was the trailer I wanted. I moved forward. Ron in the service department was extremely helpful during the walk through. I had a few concerns and they addressed them immediately. When I had some trouble about 6weeks later, out of the 30 day warranty, Ron was once again very helpful and prompt. Although I'm new to the RVing community, I have learned through my experience and research that no trailer is the same, every service department I've talked to will take at least 2-3 weeks to get you into service and do your own through inspection before you buy. Almost every used trailer we looked at in our price range ($10,000 or less) had some moisture issue. We bought a great 2015 at a great price and perfect set up for our family with no issues. Coincidentally, we run into the previous owner on our first outing. They had only one problem with the trailer when it was brand new and had since had that fixed. They loved the trailer, but found it to be too small for their family.

DO NOT BUY FROM CHESACO RV IN FREDERICK!!! We put a deposit down on a camper site unseen with a…read morepromise from Jeff (salesman) and James (manager) that it would be delivered to Frederick so we could do a walkthrough before signing final documents. A couple days later Ty called us to schedule the walk through/signing. We asked if we could do 3pm or later during the week or anytime over the weekend. Ty said the latest he would agree to was 2:30pm and then said, "most people are so excited to make a big purchase like this that they just take off work. Why can't you take off work?" (Keep in mind this is last minute). We reluctantly agreed to come at 2:30. GUESS WHAT!? We show up to do our walk through at 2:30 and the camper was never sent to Frederick from Joppa. Funniest part is that James (manager) acted like he had no idea we hadn't seen the camper in person yet DESPITE being the one who told us we would be able to see it before signing final documents at our appointment. We still gave them the benefit of the doubt and agreed to buy the camper site unseen with the agreement that when the campers delivered to our campsite (2 hours away from us) we would be able to do a walk through and get the keys. While waiting on delivery, I get 4 calls from Jeff asking how we are liking the camper which we DON'T even have yet!!! You haven't delivered it! I get a call from James AFTER signing all the final documents saying the payments will actually be $50 more per month than they told us, never asked if it was okay, etc. We were also told the scheduling lady would call to confirm delivery which never happened, we had to reach out multiple times instead. Delivery finally happens and THEY DON'T HAVE KEYS TO THE CAMPER! We can't get it set up or do anything and have to drive 2 hours back home to fight with James and Ty for days on where our keys were. They kept saying they would call us back, never did. When we finally got a hold of James, he said the keys could be picked up from Frederick the following afternoon, they obviously didn't follow through on this either, didn't even call us to say they weren't there, then blamed it on Joppa per usual. Everything was Joppa's fault, not Frederick's if you ask James. Then they said the keys would be in Frederick the following morning. We kept calling to confirm the keys were in the office as promised since the first go around they weren't. They again kept saying they would call us back when they had a new time to pick them up but big surprise.. no one ever called us back. The kicker is that James had the nerve to ask me to give them a positive Google review..... so, here's your much deserved review, James! You've lost multiple customers over this! Do better!!!