Today I have something good to write. Brought the RV in for…read moreit yearly check up . She doing good and service did a great job. Fast and efficient. Called me and let me know what going on . Felt more comfortable this time than in the past. All good, Leo's is the place to buy, no doubt in my mind . I have bought 10 units from them. Service has gotten much better, happy. Mr. Evans Customer for life

I went there looking for a class c motorhome. They had a good selection and reasonable prices but I…read morehaven't decided on which model.

I have been in the car business my entire life and have always worked to give my customers a great…read moreexperience. Being in the business want a fair deal, I don't want to beat people down to the very last penny UNLESS they are difficult, not nice or just really hard to get along with. That said I have literally shopped for inTECH Race Car Trailers Nationwide for a couple months, I didn't have time to order but wanted what I wanted. When I found what I wanted I ended up with salespeople that thought their trailer was made of gold or could seemingly care less if they sold a trailer or not. I usually wont call a dealer if they do not have a price on the net but I was getting desperate which leads me to Glen Cardelnio at Capitol Renegade. Within 10 minutes of my call I had a very very fair price, hassle free and the big news also had a complete spec sheet with drawings on my email that I have waited hours and days to get from other dealers and some never send them. I wholeheartedly recommend Glen and Capitol Renegade if you want great customer service, a very fair price, complete transparency of what you are purchasing and attentiveness to questions and concerns. Thanks Glen, you have treated me exactly how I try to treat my customers and friends. 5 Stars Sir!!!

After I came home from a trip where I had several problems with our travel trailer, I called around…read moreto see if I could get my trailer in for a CO detector alarm going off. All the places that I called we're booking a month out and I was moving in a month and a half. Knowing the severity of the consequences if the problem wasn't resolved, Heidi got me in right away. I strongly recommend this shop. Bill did excellent work and was super helpful and knowledgeable. I will definitely be bringing my rig here again. Update: Once again Bill, Rob, and Heidi are lifesavers. I was leaving town to move across country. My distribution hitch needed to be adjusted as we were leaving town. I called the closest dealer near me (that lion) concerned about distance, and like usual they couldn't help me until maybe tomorrow and threw me their price before anything else. I called Queenstown, Heidi checked with her crew and they were able to squeeze me in ASAP. Bill and Rob stood out in pouring rain and 32 degrees to get me safely on the road. I am so great full. I won't hesitate to make them my first choice service provider when we get back into the area. Thanks y'all!

Highly recommend Queenstown RV, they repaired our 5th wheel after hitting an overpass. The repairs…read morewere done quickly and efficiently even with the truss damage. After dealing with other RV repair shops in the past, they went above and beyond our expectations. Well worth the 2 hour drive! Had our camper back within 2 weeks and took it for a test run. Good as new!

Don't waste your time calling or dealing with this place. I have a 2024 Pleasureway that had three…read moreissues. I spent time with Pleasureway and Spyder to do the diagnostics, ordered the parts, and one was a warranty issue. The company sells the brand. They wouldn't do the repair because they want to repeat what I did even though the diagnosis would be easy to determine when installing so really it is about marking up the products

We decided not to buy the RV we were looking at. But, i have to say the team at Beckley's was kind,…read morevery nice and overall very easy to work with. They did lose a star, honestly, parking is horrible at their location. As in, they have a number of RVs and really only what seems like 9 customer parking spots. The building is clean, and just north of Frederick on US 15. They have a great selection and as I already said the team is very friendly. Overall a great place if you are looking for an RV!

If you want an honest, upfront and reliable dealership look no further. I can't say enough good…read morethings about the crew at Road Trip Camping. No crazy sales tactics no selling you crap you don't need. Just honest to the point help. They have a loyal customer base which of which I am happy to be a part of. I would rather drive 5 hours and past multiple other RV dealers to see the Road Trip Camping crew. It's hard to put my finger on exactly what it is. But I think honest sums it up. I was comfortable giving the a 5k check based on a hand shake agreement

BETTER BUSINESS BUREAU COMPLAINT FORTHCOMING…read more I strongly recommend that prospective buyers use caution before purchasing from Road Trip Camping. My experience after buying a 2024 TAXA TigerMoth Overland has been extraordinarily frustrating, and I am now preparing to file a complaint with the Better Business Bureau. When I purchased the camper, owner Warren and his staff repeatedly emphasized Road Trip Camping's relationship with TAXA, their standing as a major dealer, and Warren's personal relationships with people at the company. Those assurances gave me confidence that if something went wrong, I would be taken care of. Unfortunately, things went wrong almost immediately. First, the air conditioner supplied with the camper made violent gurgling noises and had damaged controls. When I initially reported it, Flo suggested the noise might be normal because her trailer's AC sounded similar. I pushed the issue, submitted a warranty claim, and the replacement was ultimately approved. I was instructed to purchase the replacement myself and submit the receipt for reimbursement. I did exactly that. Months later, I still have not been reimbursed more than $200 for the replacement AC. Then came something far more serious. On only my third trip with the camper, the driver's-side wheel bearing disintegrated while my wife, children, and I were traveling approximately 70 mph. A passing motorist yelled to us that our tire was on fire. We slowed down and pulled over. The bearing had failed catastrophically and generated enough heat to damage the hub components. When the trailer service company arrived, the wheel was precariously positioned on the axle. This could have ended very differently. This was particularly disturbing because I had been told the camper had been serviced and inspected before I purchased it. Warren personally assured me that he would oversee the warranty repair. Because I live nearly four hours from the dealership, parts were shipped to my home so the work could be completed locally. When one shipment arrived, I was required to pay nearly $100 in import charges just to receive the warranty parts. I then paid approximately $585 for the local repair/service work and submitted the costs for reimbursement. Again, I have not been reimbursed. Throughout this process I copied Road Trip Camping on communications and repeatedly asked for their help. At one point Brittany told me they had left a message with Storyteller's main office and that if I wanted additional information, I should contact Storyteller's Accounts Payable department myself. After purchasing the camper from Road Trip Camping based partly on assurances about their relationship with the manufacturer, I found that response astonishing. I am now out nearly $1,000 between warranty-related expenses, repair costs, shipping/import charges, and the replacement AC, while continuing to discover issues with a camper I was told had been inspected before delivery. Most frustratingly, Warren personally assured me that if Storyteller did not make this right, he would. That has not happened. I have retained the emails, warranty documentation, receipts, photographs, repair information, and correspondence associated with these issues. I would welcome Road Trip Camping responding publicly and answering two very simple questions: 1. Why have these documented warranty expenses still not been reimbursed? 2. Will Road Trip Camping honor Warren's personal assurance that these issues would be taken care of? Until that happens, based on my experience, I cannot recommend purchasing a camper from Road Trip Camping.

Called them for recommendations for tires. The person that answered the phone was rude and even…read moresaid "oh well" when they didn't know what the companies carry or don't carry. So sad that Camping World is so horrible no matter where you go.

This place is horrible. The place damages your RV more than it will ever fix it. I bought my rig…read morefrom them in Sept of 2024. They have had the unit more than I owned it. It is ridiculous. I had to bring it to them to continuously address issues. I will admit some of what was being addressed was not related to them and it was something that may have occurred or I asked to have put on. But the warranty ticket was/is about 5 pages long. They have been slow to fix things and they do not respond to emails or calls. Recently they had my RV for almost 6 months and did nothing with it except create 2 big gash in my interior doors and sink area and fix only one of 7 items I brought it in for. One of which was they had bent my bumper the last time it was there and was supposed to take care of it but did nothing. They don't care about you after the sale. They have an extremely horrible business practice. The managers do not even call you back. Buyers beware! They are only nice to take your money initially. Everything negative you read about them online is true. Don't trust your money to these con artists. Ask yourself one thing if you read this review. Why is it that they only comment on people who give good reviews but never address the reviews with issues... just saying the customer care is telling! A caring company would try to turn a review to a positive. However you are not seeing that at all....

We've been twice. The first sales rep left at the end of 2021. The second is more helpful. They…read morehave inventory and quality issues like everyone else. One RV was new from the factory and the control panel would only blink red. The shower door wouldn't open. This is likely pandemic related with QC issues at the factory. My GPS finds this place using the street number and Hwy 3 vice MD-3.

BEWARE-CAVEAT EMPTOR; There is NO service department at this location. Chesaco RV should NOT be…read morelisted as an "Authorized Service facility" for factory recalls or maintenance of any kind! When we purchased our Motorhome (from a concierge service in New Jersey) I tried to find a local company to service our coach. When I called Chesaco RV, Joppa, MD I was told, and I quote: "... we only service RV's that we sell!" Fast-forward to last month when I was alerted to a recall on our coach. I was referred to Chesaco as the closest Authorized Dealer. I called the Gambrills location (approx. 20 miles away) and asked for service, apparently, I was forwarded to the Joppa facility. I explained the recall and was told that I had an appointment for July 15th at 10:00am Imagine my surprise when I arrived at the Gambrills location only to be told I had no appointment! They checked with Joppa and said that I made the appointment there! I did NOT! Joppa is 50 miles away on the other side of Baltimore! I was not a happy camper. They told me that if I left my coach they would order the parts and contact me when the parts arrived to schedule the work. I checked every day for over a week. Each and every time I called, I was told the service person was on a call and would call me back. That never happened! So, I called Camping World Manassas, VA and started the process there... I explained my experience with another dealer and needed help. They promptly filed a claim with Forest River, which was approved. This proved that Chesaco RV never did anything! Forest River would never approve TWO claims for the same vehicle. I went to Chesaco and told them that I was taking my coach to another dealer. They said they "... already submitted a claim and ordered the parts!" Simply not possible! After a very short discussion, I asserted that I wanted my coach. They were NOT happy but did bring it around and left in a huff. I drove my coach home and will NEVER return. Not that it changes anything, except to warn my fellow veterans! I am a retired service-disabled Marine Corps veteran. I strongly recommend that you NEVER do business with this company.

***** Just a quick update as promised***** I am sticking…read morewith the 4 stars. Brian answered all our questions. The service went well. Just little things like not removing the sales stickers (still gotta scrap that off - it is on there but good) are why this is not a 5 star. Very happy with the service to this point. ************************************** So far so good, We bought a new Thor Scope and the process went pretty well - I will explain the pretty well later ;) First off our sales person Brian Hersey was great. We had great online communication and the great communication continued when we were at the location. No pressure in the sales and he gave us a lot of good info. We took care of most of the paperwork online. Still spent a few hours at pickup :( Right now I think they did very well - which could go up or down. It seems we got the wrong keys. The remotes work but a day later when I tried the actual key it wasn't even close to working, so I think we have some mixed keys floating around. I know I should have checked at the dealer, but I haven't used an actual key in a vehicle for a bit. I am in the process of scheduling the protective coat process, so we will see how that goes. And I need to return a few things since the adapter and surge strip don't fit our Scope. Got a bit of bad advice in the store I guess. No biggy. We will see how this goes and I will update the review.

Very very poor antiquated customer service experience, I would rate zero stars if I could. I will…read morenever purchase anything from Camping World again. EVER! Buyer Beware.

I've done business with Dave's for years. Best prices around. I've purchased two trailers from them…read moreand made plenty of parts purchases. Their staff is very friendly and definitely knows their business. They have a well stocked parts department and are not price gougers. They are my first stop.

Took my trailer in for service today they got it done in 3 hours. great service great prices. If…read moreyou need anything related to your trailer this is the place! Rashad

Business needs improvement. The building needs some TLC & the campers need checking more often.read more

DO NOT BUY FROM CHESACO RV IN FREDERICK!!! We put a deposit down on a camper site unseen with a…read morepromise from Jeff (salesman) and James (manager) that it would be delivered to Frederick so we could do a walkthrough before signing final documents. A couple days later Ty called us to schedule the walk through/signing. We asked if we could do 3pm or later during the week or anytime over the weekend. Ty said the latest he would agree to was 2:30pm and then said, "most people are so excited to make a big purchase like this that they just take off work. Why can't you take off work?" (Keep in mind this is last minute). We reluctantly agreed to come at 2:30. GUESS WHAT!? We show up to do our walk through at 2:30 and the camper was never sent to Frederick from Joppa. Funniest part is that James (manager) acted like he had no idea we hadn't seen the camper in person yet DESPITE being the one who told us we would be able to see it before signing final documents at our appointment. We still gave them the benefit of the doubt and agreed to buy the camper site unseen with the agreement that when the campers delivered to our campsite (2 hours away from us) we would be able to do a walk through and get the keys. While waiting on delivery, I get 4 calls from Jeff asking how we are liking the camper which we DON'T even have yet!!! You haven't delivered it! I get a call from James AFTER signing all the final documents saying the payments will actually be $50 more per month than they told us, never asked if it was okay, etc. We were also told the scheduling lady would call to confirm delivery which never happened, we had to reach out multiple times instead. Delivery finally happens and THEY DON'T HAVE KEYS TO THE CAMPER! We can't get it set up or do anything and have to drive 2 hours back home to fight with James and Ty for days on where our keys were. They kept saying they would call us back, never did. When we finally got a hold of James, he said the keys could be picked up from Frederick the following afternoon, they obviously didn't follow through on this either, didn't even call us to say they weren't there, then blamed it on Joppa per usual. Everything was Joppa's fault, not Frederick's if you ask James. Then they said the keys would be in Frederick the following morning. We kept calling to confirm the keys were in the office as promised since the first go around they weren't. They again kept saying they would call us back when they had a new time to pick them up but big surprise.. no one ever called us back. The kicker is that James had the nerve to ask me to give them a positive Google review..... so, here's your much deserved review, James! You've lost multiple customers over this! Do better!!!