This is THE PLACE to go for windshield wiper blades…read more I looked online and planned to order online but the ones for my car were available in store so I decided to get them rather than wait for shipping. Glad I did since it turns out the blades were listed online as fitting my car but they didn't in reality as the awesome saleswoman let me know. She showed me the adapter for those blades won't work on my car even though they're listed as such online. She showed me the correct blades which saved me lot of frustration an extra trip back to the store and told me to come back for free instillation (I didn't drive the car that needed blades to the store) if I had trouble getting them on. Fortunately, I was able to install them but appreciated the offer. They're super helpful and knowledgeable here and I'll come back when I need anything for the car.

Desperately needed new wiper blades. Another store did not have in stock and recommended I go to…read moreJefferson St Store. So glad I did! Great customer service by Americo - professional, efficient and he installed the blades on a chilly, dark night. Best of all he smiled the entire time!

I'm staying around the corner for a month. This morning my car wouldn't start. Thought maybe I'd…read moreleft a light on and the battery died, but didn't know anyone in the neighborhood who could help me jump it. Walked to Metro Motor and the gentleman there was nice enough to loan me the battery charger/jumper thingy. I went back to my car and realized the problem was that the battery was simply loose. I tightened it by hand and got the car started. While returning the charger, the same guy told me I should bring it in for them to tighten it with a wrench to make sure it didn't jar loose again. I did so. It only took a minute, and they didn't charge me. Exceptionally friendly service. Much appreciated, guys!

I cant praise the guys at Metro Motors Shell enough . We arrived in DC Saturday night . The check…read moreengine light came on and my car was sputtering and coughing with no power. I called MM first thing Monday morning and explained our situation . We were scheduled to leave the next morning. We took the vehicle and dropped it off . A couple of hours later I recieved a message stating exactly what the prpblem was, and the repair costs . The ignition control model had failed . I gave the go ahead to make the repair . A couple of hours later I got a message saying the car was ready to be picked up. Everyone there were courtious and knowledgeable. I was impressed by their professionalism and the fact that they put our needs first , to get us back on the road . Highly reccomend. Kudos Metro Motors , you are my heroes .

I am very pleased with the work done on my 2006 Honda civic, the desk folks were very articulate in…read moreexplaining the work needed to be done and expenses they are very honest and I am very satisfied with the work done to keep my civic 2006 working well my only problem is getting rides when needing longer periods of time to accomplish the work, I wish there was a place one could sit and read while waiting but I realize space is a problem

Japanese Auto Care, again, to the rescue!! Shifter Cable broken; couldn't drive. They replaced it…read moreon my Japanese vehicle. Fair price. Quick service, as part was in stock. Great communication. Once again, my "go to" Small Business" Japanese auto shop! Highly recommend!!!! They are the real deal. No need to go to the dealership!

This place is fantastic. They finished the repairs ahead of schedule, and their customer service…read morewas very good. But the main reason for my very positive review is AA's honesty. I needed a new transmission and I was told the cost would vary depending on whether the transfer case needed to be reprogrammed -- that would be an extra $500. When I picked the car up, they told me that fortunately reprogramming wasn't needed. They could have said the opposite -- I would have paid the extra $500 -- and there's no way I would have ever known the truth. I am just posting this review because to me honesty is basically everything in car repair places. And Arlington Autocare is honest.

This place is an absolute rip-off. I went in yesterday and they told me it would be $25 for a…read moresimple tire swap. I didn't have time at that moment, so I came back the next day -- suddenly the price jumped to $75 and they told me I'd have to wait until 4 PM. That's not just unprofessional, it's straight up dishonest. How do you triple the price overnight for the exact same service? If they can't keep their word on something this basic, how can you trust them with anything bigger? The staff clearly has no respect for customers' time or money. There are plenty of tire shops in the area that actually treat people fairly -- do yourself a favor and avoid this place at all costs

I brought my 2010 Acura here for a misfire. The repair was successful, but the pricing is…read moreUNJUSTIFIED. I was charged $287 FOR A SINGLE IGNITION COIL, which is a 300% MARKUP over the retail price. The total bill of $690 for 1 coil and 4 plugs is excessive for a 4-cylinder engine. More importantly, they tried to sell me a "Fuel Induction Service." AMERICAN HONDA/ACURA OFFICIALLY ADVISES AGAINST THIS SERVICE, calling it an "UNNECESSARY MAINTENANCE PROCEDURE." Honda warns that these chemicals can DAMAGE SENSITIVE ENGINE COMPONENTS like O2 sensors and the catalytic converter. To future customers: DO NOT ACCEPT THE INDUCTION SERVICE and CHECK YOUR PART PRICES before signing. The mechanics are skilled, but the price gouging and the attempt to sell services forbidden by the manufacturer are major red flags.

Quick and attentive for plugging a tire that got a nail. Highly recommend for this service.read more

I was referred to this place from a technician at the Annapolis Pep Boys…read more For any drive train work, this is the best way to go! I had a worn drive shaft and bad U-joints. This is nothing more than normal wear and tear. The dealer wanted $1500 (for parts ONLY!) and then tried to convince me that it might be worth me buying a new truck. Um how about NO. A-1 Shaft was able to rebuild the shaft and replace the U-joints for $496. WAY better than $1500. If you're able to work with your favorite autoshop to make arrangements for A-1 to do the work. They will take are care of you. But be prepared to pay a mark-up if you decide to just pay your shop directly. Still beats a $400/month car payment!

I want to share my experience because I know many people -- especially women -- can feel nervous…read morewalking into car dealerships. As a Latina woman, I usually feel very uncomfortable with the typical dealership experience and to be honest I have always disliked it. In the past I have not always been treated with the respect and professionalism I expected -- although I want to clarify those experiences were not at Honda dealerships. This was actually my first time visiting a Honda dealership, and I truly wish I had done it much earlier. Before visiting Safford Honda Arlington, I had recently purchased a 2023 Honda CR-V from CarMax. I stopped by the Honda dealership mostly out of curiosity because I wanted to see what the price difference would be for the same vehicle but brand new for 2026. I was still within the return window for the CarMax purchase, and I simply wanted to compare my options. From the moment I arrived, my salesperson Yousuf Mahmoud treated me with genuine respect, patience, and professionalism. I even mentioned that I didn't want to waste his time because I was mostly asking questions, but he never made me feel that way. Instead, he encouraged me to see the car and suggested we take a test drive. After driving the vehicle, we sat down and discussed the numbers. What impressed me the most was how open the team was to a real and respectful negotiation. I had done my homework and came prepared with a number that I felt comfortable with, understanding that dealerships are businesses and also need to make a fair profit. I wasn't expecting unrealistic discounts -- I simply wanted a fair deal for both sides. At one point sales manager and senior salesperson even joined the conversation to help make the deal work, which showed me that they truly cared about finding a solution. Another factor that helped my decision was the current used car market. The difference between the used 2023 vehicle with 26,000 miles and a brand-new 2026 ended up being roughly around 11.5% /12% which made going with a new vehicle make much more sense for me. Beyond the negotiation itself, the level of hospitality I experienced was something I had never seen at a dealership before. They offered me water, and when I mentioned that I was cold they brought me tea and even asked what type of tea I preferred. Some members of the team even offered me a jacket because I was freezing that day. Later they even picked me up at the metro station so I could return to the dealership to pick up my car. Those gestures might seem small, but to me they showed genuine kindness and respect. As a woman walking into a dealership where most of the staff are men, I truly felt listened to, valued, and treated professionally throughout the entire process. In the end, I left with a brand-new 2026 Honda CR-V EX-L, and I couldn't be happier with both the car and the experience. I never thought I would say this because I usually dislike dealerships, but this team completely changed my perception. If any of my friends or family are ever looking for a Honda or even a quality used car, I will absolutely recommend Safford Honda Arlington and especially working with Yousuf Mahmoud. They made what is usually a stressful experience feel fair, comfortable, and genuinely positive.

I usually go here for routine service and it's always fine but I recently went in with a pretty…read moresignificant repair need on very short notice. Mr. Jadon was incredibly helpful. Got me diagnosed within two hours, got me into a loaner in time to make a critical appointment, and got me back into my own car before COB the next day. So grateful to the Safford team!

Personable staff, clear communication, and comfortable sitting area with the option to walk around…read morethe corner to Simona.

Please, please avoid going here at all costs. I brought my car in with a flat tire hoping to get it…read morereplaced. The person working at the counter took a look at the car and told me that all my tires needed to be replaced and they were all from 2011. I knew this was a lie as I had gotten the tires changed more recently, but it had been a number of years so I still agreed to replacing all four tires. Less than a week after getting the new tires installed, two other tires came up flat (not the original flat tire). I brought the car in and the man working at the desk was extremely patronizing, resistant to answering my questions, and insisted on calling me "honey" and "dear" even after I asked him to stop. They told me that all four tires had issues with the valves and the sensor (which was never an issue before I brought the car into this shop). They tried to charge me, but I insisted I would not be paying to correct their poor installation. We agreed that they would fix the valves, but they would not fix the sensor without charging me. After they fixed the valves I noticed my car was making an extremely loud humming noise. I decided I was not going to return to this shop, so I brought the car into the dealership where they determined that the two front tires have wheel bearing issues and it is likely due to improper installation. Again, do not go here. Especially if you are a woman, I would 10000% avoid.

i will be pursing a law suit with this tow truck, i requested a tow through aaa due to my cars shut…read moreoff, this towing service which is contracted with aaa, they tow my car, the very next day my muffler was broke and in there report they stated my muffler was already broke, the tow truck guy tried to started my carand it wouldnt. he was to busy talking about this his last trip angoing to the mgm really!!!!! they dismissed my claim an i have witness, i already contacted my lawer.count your day!!!!!

The workers are not wearing masks which is very dangerous. There's a sign on the door saying you're…read morerequired to wear a mask but the guy at the cashier doesn't have on a mask and the guy in the mechanic shop came into the store with no mask on! I told the cashier that not wearing a mask is very unsafe and he said that he knows. He knows that's not wearing a mask is unsafe but he doesn't have one on. He's putting others at risk! Tomorrow I will call To speak with someone about this as well.