We went to look at a Newmar Canyon Star Class A motorhome and scheduled a meeting in advance since…read morewe were coming from out of town. We met with our salesman, Roy, who was extremely helpful and knowledgeable. He took the time to walk us through the features and specs of the RV and then sat down with us to discuss what we were looking for and our timeline. Even after we told him we were not planning to purchase that day, he remained patient, professional, and very helpful. We would highly recommend Roy as a salesman. We have visited other RV dealerships, and the sales staff elsewhere have not come close to the level of service we received from him. We're hoping the motorhome we want will still be available when we're ready to purchase.

We've had great experiences with both sales and services. They are professional- courteous and…read morepolite. Always treat the customer with respect- making us feel like our best interests are at heart. We love them!

STAY AWAY FROM TRIANGLE RV... THEY ARE A SCAM... THEY WILL RIP YOU OFF. THEY ARE HORRIBLE AND DO…read moreNOT WARRANT THEIR PRODUCTS... THEY MAY HAVE BEEN IN BUSINESS FOR OVER 47 YEARS... BUT THEY HAVE HAD 47 OWNERS... GET THIS HINT... THEY ARE WORTHLESS!!! Where does a consumer go who has been ripped off by a local establishment? With the economy being what it is today - to be ripped off by a company who tries to assist the community with fundraisers and endorses their willingness to help; satisfaction guaranteed... and their website says Integrity, Reliability and Dedication... TO WHO??? Maybe themselves... This is all a JOKE... I am a very upset owner of a camper purchased from Triangle RV World. I purchased a camper for my family to enjoy and have only been tormented with issue after issue after issue. My camper is a serious health trap; it is a camper that is unsafe and was sold knowingly. I was told - we will fix any issues that you have within a small warranty period; for Triangle to then keep my camper for part of that time - then to keep it for months just because. Triangle does not stand behind their sales. Triangle RV is a scam. I would not want my worst enemy to purchase anything from them. Who is there to help and assist??? I am not made of money to be ripped off like this. HELP please...

Buyer Beware! I can not recommend this place to anyone. We took our RV there for 3 problems that…read morewere to be convered under warranty. They had it for 2 months and fixed 1 of the 3 problems. They sound like a broken record when you call. All they say is "I don't know what to tell you, bring it in and we can look at it when we get to it". Unprofessionalism runs rampant. They don't know what they are doing. Repair facility is small, old and they have no way to test things on the new model campers. Save yourself a lot of headache and frustration, take your business elsewhere.

I saved over $700. I am thankful for Adam, the owner of The Hitch Man, and his team, who are…read moreKnowledgeable, honest, and provide excellent customer service. We bought a Toro 21-inch recycler lawn mower directly from the Toro online store. We thought we had made a great choice because there were many positive reviews of this mower, However, when it was delivered, we tested it. We were upset because it was quite difficult to cut the grass when going uphill. The Toro online store said we cannot return the product once we have added fuel (gas and oil) to it. That's when I called The Hitch Man, and Adam said I should bring the mower to his store in Taneytown, MD, and that he would do his best to help. Once I went over to the store, Adam and his team helped me take the heavy mower out of my minivan, they added their own gas, and adjusted the mower so that it could propel easily up hill. I am grateful for Adam and his team. I recommend this store 100%.

Knowledgeable and friendly employees, great service and prices. I had a difficult towing situation…read moreand they were able to easily fix it and install what I needed. Highly recommended.

I just wanted to take a moment to give a huge shout-out to Brandy, who handled our orientation, and…read moreto the service team (Larry, Rodney, Garret & Joe). Their dedication and professionalism were almost solely the reason we decided to move forward with our purchase, as our experience at the beginning wasn't ideal. When we arrived to pick up our camper, I noticed several issues that I had pointed out to the salesperson during our initial visit. He assured me these issues would be addressed before we drove almost three hours to pick up the unit. However, despite my attempts to call and text him prior to our arrival, I didn't hear back as he went on vacation without notifying us. Unfortunately, when we arrived, nothing had been done. That's when Brandy stepped in and took charge of the situation. She got the service team involved and made sure everything was addressed to our full satisfaction. I was honestly ready to walk away, but after seeing how much she genuinely cared about making things right, we decided to move forward with the purchase. After getting the unit home, we noticed two additional issues. Brandy was quick to respond, asking me to send pictures and assuring me she'd take care of it. Keystone RV Center is very fortunate to have these outstanding individuals like Brandy, Larry, Rodney, Garrett and Joe on their team. Their commitment to customer satisfaction truly turned our experience around, and we're grateful for their hard work. I also want to give a special mention to Jennifer in Finance, who was amazing to work with. This was, hands down, the best purchase experience we've ever had. The lady at the front desk was a delight to speak to as well, and it was clear she loves her job and enjoys interacting with customers. I would highly recommend this dealership to anyone looking to purchase a unit. I would drive more than 3 hours (maybe 3 days) to do business with them again.

Communication Stinks!!!! I bought my Forest River Georgetown in November of 2024 from Keystone RV…read morein Greencastle PA. I found some warranty issues , so I took it back to them in August of 2025. It sat up there for a month, after that I started to email and calling to find out what was going on multiple times . No responses , not even parts are on ordered. Went up to pick it up because we had camping trips planned, and it wasn't fixed. Got a call in October of 2025 parts were in, so I took it back in December 2, 2025 after camping was done. Now it has sat up there for a month and I found some more warranty issues. Started to email January 5, 2026 to find where they are at with it and No Response. Communication is a problem with the service department, just tell me parts are on order or something . I just want the warranty issues resolved and they will never see me again.

I researched travel trailers AND dealerships for two years before I built up the courage to start…read moretalking to salespeople. I went to 4 RV shows and watched countless videos and tutorials. I was finally ready to make a purchase but after 4 disheartening experiences with other dealers I took a chance and reached out to Wagners with an out the door offer, on a unit that was a bit out of my price range. Not only did they accept it, they didn't surprise me with one single hidden fee. Every single person we worked with, from parts, to service, to sales, was incredibly knowledgeable and professional. We had countless issues with our hometown mechanics prepping our vehicle to tow. The owner himself offered to deliver it so we wouldn't have to come back a third time. I have learned so much from my research and this experience, but the most important thing I learned was that there are still good, salt of the earth people out there, who want to uplift you more than make a buck off of you. I would travel any distance to work with this team of dedicated folks. Thank you to the entire Wagners outdoor family for helping me make a lifelong dream come true!

Wagners has been nothing but good to us. We bought our first trailer there. They have helped us in…read moreso many ways including with our hitch, sealing our roof, and our pipes when they busted. Then we were given our parent's trailer. They fixed the leak, resealed the top, and fixed the door handle. They winterize the trailer for us and store it since we can't. I might be biased, but I recommend them to everyone.

So, this may be super premature - but I just had the most amazing customer service call with Morgan…read moreW at Cruise America. She basically saved my life (well, at least rescued my 6yo daughter's first camping trip). So there I was - after another provider cancelled my reservation at the last minute and Cruise America's website won't even let me book my trip date (because it's tomorrow). I was faced with every millennial's worst nightmare - I'd have to talk to a person on the phone. But, it basically ended up being the nicest convo I had all day. Morgan W was awesome. She was calling around, made deals, and just generally making things happen. She was also just so nice! Even though I'm just some random guy with a last minute problem she worked for like 30 min to facilitate (I could easily imagine an alternative universe where the rep is like: "dude, call back during regular business hours and don't wait till the last minute for things"). So - will the RV be nice? I hope so. Will pickup go smoothly? Fingers crossed. But, the customer service? Amazing. P.S. Cruise America Morgan W is a great rep! Give her a raise (or at least a pizza party)!

We had an overall great experience renting from Cruise America. The online process was…read morestraightforward. Our rental attendant was professional and courteous; he took time to show us around the RV and was good at answering our questions. The RV itself was mostly in good working order; they are def very basic models. Unfortunately, the furnace heater in our unit was not working, so we had to sleep in pretty chilly quarters. Upon return, the attendant comped us one night of our stay fit the trouble, which I thought was fair. Overall, a great experience!